right Job Views: 2 Posted: 28.06.2025 Expiry Date: 12.08.2025 col-wide Job Description: A high-profile organisation - recognised as the leader in its field - requires a number of Senior ITSupport Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
The Trade Desk among the best small- to medium-sized workplaces globally. What we do: We provide a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and … support they need to succeed. What you'll do: As an ITSupportAnalyst II, you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires … and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access, and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are More ❯
The Trade Desk among the best small- to medium-sized workplaces globally. What we do: We provide a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and … support they need to succeed. What you'll do: As an ITSupportAnalyst II, you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires … and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access, and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are More ❯
London, England, United Kingdom Hybrid / WFH Options
Interactive Brokers
As a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require ITsupport staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level ITSupportAnalyst to help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all … staff, helping to explain, quantify, and define their technological issues. Working with employees and team members, you will assist in creating and resolving support tickets, escalating specific technology issues to component owners, and maintaining the trouble ticket queue. As part of an effective lifecycle, you will drive the timely, effective resolution of issues under your care. Are you a More ❯
protected from unauthorised access as per compliance rules. Create both internal and external reports, requiring a good working knowledge of MS Excel. Build and carry out daily tasks to support processes, contribute to process improvement, and documentation. Manage processing and submission systems by understanding transaction and file processing procedures. Ensure all transactions and files are fully accounted for daily … maintaining accurate records. Understand and support Change & Incident Management processes and procedures. Support testing and onboarding of customers across the product range. Assist the testing team for all transaction types, using external specifications to validate testing. Skills and Experience Previous Customer Service experience, first-line support, or helpdesk knowledge. Strong technical mindset with troubleshooting skills. Good time … day shifts. How to Apply : Create a free account on Pure-jobs.com and post your resume. Only logged-in users can apply. Alert me to new jobs like this: IT jobs in Whiteley . Never share bank, credit card, or financial info or make payments when applying. Report any such requests. Get job recommendations via email. #J-18808-Ljbffr More ❯
As a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require ITsupport staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level ITSupportAnalyst to help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all … staff, helping to explain, quantify, and define their technological issues. Working with employees and team members, you will assist in creating and resolving support tickets, escalating specific technology issues to component owners, and maintaining the trouble ticket queue. As part of an effective lifecycle, you will drive the timely, effective resolution of issues under your care. Are you a More ❯
from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems – Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯
from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems - Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, plymouth col-narrow-left Client: RedRock Resourcing Location: plymouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid … Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative … and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line supportMore ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, manchester col-narrow-left Client: RedRock Resourcing Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid … Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative … and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line supportMore ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, warrington, cheshire col-narrow-left Client: RedRock Resourcing Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid Working) I … m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward … thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
ITSupport Technician – 1st/2nd Line 📍 Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a … solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. 💼 The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to … Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
RedRock Resourcing Location: exeter, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled … and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport … contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues More ❯
Social network you want to login/join with: ITSupport Engineer/Technical SupportAnalyst, London Client: Joseph Hage Aaronson & Bremen LLP Location: London, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 5 Posted: 12.05.2025 Expiry Date: 26.06.2025 Job Description: Who are we? The Technology Team plays a fundamental part in … to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The ITSupport Engineer/Technical SupportAnalyst position offers a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook. Fundamental understanding of networking and information security principles. What will you be doing? Being the first point of contact for all tech support queries via e-mail, phone, or messages. Identifying users’ needs and solving problems proactively by suggesting innovative solutions. Helping with reported issues and queries. Diagnosing and resolving technical hardware More ❯
to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The ITSupport Engineer/Technical SupportAnalyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The ITSupport Engineer/Technical SupportAnalyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
Social network you want to login/join with: ITSupportAnalyst (2nd/3rd Line) x 3 - New! (REFGJ26), Bristol Client: RedRock Resourcing Location: Bristol, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 27.06.2025 Expiry Date: 11.08.2025 Job Description: ITSupportAnalyst (2nd/3rd Line) x … New! (REFGJ26) Due to periods of growth and expansion, a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line ITSupport Analysts to join their team and provide outstanding support to their customers. Ideal candidates will have: A minimum of 3 years’ experience in 2nd/3rd line support … and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups Engaging in technical projects, including meeting clients and delivering onsite support Implementing policy and procedure with the team Training and developing junior team members This is an excellent opportunity to join a leading organisation during a period of growth and More ❯
Are you an experienced IT professional looking to take your career to the next level? Do you thrive in a dynamic environment, solving technical challenges and supporting a diverse client base? If you have extensive experience in 2nd and 3rd line ITsupport, as well as a strong command of Windows, Azure, and Office 365, we want … to hear from you! About Us We are a trusted Managed Service Provider (MSP) based in Reading, delivering exceptional ITsupport and services to businesses across the Berkshire area. Our mission is to empower local businesses with reliable, secure, and innovative IT solutions that help them succeed. The Role As a Senior ITSupportAnalyst , you will be a vital part of our team, providing expert support to our clients. Your technical knowledge and problem-solving skills will ensure the smooth operation of IT systems and contribute to the success of local businesses. Key Responsibilities Deliver 2nd and 3rd line support to resolve complex technical issues? Provide expert guidance on Windows More ❯
Legal IT Specialist Recruitment Consultant at DGH Recruitment **** Please note this role is Inside IR35 **** A fantastic opportunity has arisen for an ITSupportAnalyst/2nd Line SupportAnalyst to join our London based financial firm on an initial 3 month contract basis Inside IR35. Summary: The client is seeking someone that is … responsible for delivering comprehensive 1st and 2nd line service desk support for incoming queries and issues related to computer systems, software applications, and hardware. This role involves troubleshooting, diagnosing, and resolving technical issues to maintain smooth operations and high customer satisfaction. Key Responsibilities: Provide 1st and 2nd line onsite support in line with the agreed company SLA structure. More ❯
City of London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
ITSupportAnalyst, london (city of london) Client: Crone Corkill Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: ITSupportAnalyst Full Time | Office Based | City of London Is this the ITSupportAnalyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused ITSupportAnalyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push … the IT function forward. This is an office based role with an expectation to be in their City based office 5 days per week. If you do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an ITSupportAnalyst? Work as the More ❯
ITSupportAnalyst - London Kentish Town, London - Hybrid 3 days per week The salary on offer for this role is between 42,000 and 48,000 per annum, depending on experience. ITSupportAnalyst required for a leading client based in London to join our dynamic team within the housing sector. In this role … you will be the first point of contact for technical support, ensuring seamless IT operations across premium properties. Your expertise will help maintain the high standards of service both staff and residents with timely, effective solutions that enhance their digital experience. Key Skills and Responsibilities: - Provide technical support across a range of IT devices, including HP … Lenovo, and Apple hardware. - Configure and troubleshoot firmware and BIOS settings as needed. - Support and maintain Microsoft Windows and Microsoft Office 365 across all supported versions. - Proficiency with Microsoft Entity/Entra (Azure) - Manage mobile devices using Mobile Iron and ensure secure access and functionality. - Utilise enterprise tools such as Microsoft SCCM and BitLocker for system management and data More ❯
ITSupportAnalyst - LondonKentish Town, London - Hybrid 3 days per week The salary on offer for this role is between £42,000 and £48,000 per annum, depending on experience. ITSupportAnalyst required for a leading client based in London to join our dynamic team within the housing sector. In this role, you … will be the first point of contact for technical support, ensuring seamless IT operations across premium properties. Your expertise will help maintain the high standards of service both staff and residents with timely, effective solutions that enhance their digital experience. Key Skills and Responsibilities: - Provide technical support across a range of IT devices, including HP, Lenovo … and Apple hardware.- Configure and troubleshoot firmware and BIOS settings as needed.- Support and maintain Microsoft Windows and Microsoft Office 365 across all supported versions.- Proficiency with Microsoft Entity/Entra (Azure)- Manage mobile devices using Mobile Iron and ensure secure access and functionality.- Utilise enterprise tools such as Microsoft SCCM and BitLocker for system management and data protection. More ❯
ITSupportAnalyst - London Kentish Town, London - Hybrid 3 days per week The salary on offer for this role is between £42,000 and £48,000 per annum, depending on experience. ITSupportAnalyst required for a leading client based in London to join our dynamic team within the housing sector. In this role … you will be the first point of contact for technical support, ensuring seamless IT operations across premium properties. Your expertise will help maintain the high standards of service both staff and residents with timely, effective solutions that enhance their digital experience. Key Skills and Responsibilities: - Provide technical support across a range of IT devices, including HP … Lenovo, and Apple hardware. - Configure and troubleshoot firmware and BIOS settings as needed. - Support and maintain Microsoft Windows and Microsoft Office 365 across all supported versions. - Proficiency with Microsoft Entity/Entra (Azure) - Manage mobile devices using Mobile Iron and ensure secure access and functionality. - Utilise enterprise tools such as Microsoft SCCM and BitLocker for system management and data More ❯
ITSupportAnalyst £27,000 - £30,000 + Holiday + Training + Progression + Pension + Benefits Crewe If you're a skilled IT Engineer who is looking for a varied role within a company that will support your professional development then this job would be a good fit. The primary focus of this role … will be providing user support for the company's ERP system, Microsoft applications and Microsoft Windows. In addition to software support, the position will involve general network and server administration tasks, including making changes and additions to the company's WANs and LANs. The role will also require offering support across all aspects of the company's … IT systems as needed. The company have cemented themselves at the top of their industry through years of constant success and are now the suppliers for clients across the UK. They are now looking for an additional IT professional to join their growing team. The ideal candidate will be a hands-on problem solver with a passion for More ❯
ITSupport Officer ?" Islington Our Client is looking to recruit an ITSupportAnalyst with at least 3 years experience. As an ITSupport Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general ITsupport functions. The … position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As ITSupport Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide More ❯