101 to 125 of 132 ITIL Certification Jobs in England

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

user support and digital workplace teams, creating a high-performing, customer-focused service culture. Lead and embed a robust service management strategy, including ITIL-aligned processes and clear performance measures. Own major incident management, confidently engaging technical teams, business users and senior leaders during critical issue. Manage complex supplier … Demonstrates specialist knowledge in the areas outlined within the person specification, developed through practical experience, professional development and ongoing learning. Qualifications Essential Holds an ITIL qualification or can demonstrate substantial practical application of ITIL principles at Managing Professional, Practice Manager or equivalent level. Experience Essential Provide evidence ...

Integration, and Digital Services. Role Overview: We are looking for an ambitious Service Management Consultant (3-5 years’ experience) ready to move beyond traditional ITIL and help clients redesign how technology services are delivered and managed. In this 360° consulting role, you will work across strategy, advisory, solution design … opportunity shaping through to solution design, implementation and value realisation. Help clients transform IT Service Management and IT Operations, moving from traditional, process-driven ITIL implementations to modern, value-focused and data-driven service models. Design and improve IT operating models, service management processes and governance (e.g. Incident, Problem ...

outside of normal business hours. Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS, provide expertise in ITIL processes to manage customer service delivery and support and apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis … 5+ years of service account management, customer success management, project management, consulting, or related role experience. Experience in at least one vertical market preferred. ITIL qualified will be preferred although it is not essential. Excellent communication skills, ability to work well under pressure and establish and maintain strong customer ...

model (offshore, account, customer) experience would be a plus.Experience in working in a multi-national/multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions.Ability to handle/negotiate with customers and/or senior Account personnel. Excellent … behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager.Working toward professional Project Management certification recommended.As a manager, provides direction to staff members in meeting established schedules or resolving operational problems.Independently applies advanced Project Management principles, theories, and concepts ...

Minimum of 5 GCSE's A-C/9-4 including ICT, Maths and English/A level or NVQ/BTEC or equivalent. ITIL qualification or equivalent IT Service Management qualification or equivalent experience Experience Essential Experience of working within IT Field and providing end user support Experience … personal skills and good team player Knowledge Essential Good knowledge of desktop technologies such as VMWare, iGel, Windows and Office 365 Good understanding of ITIL standards Good knowledge of PC and associated peripheral hardware and software. Knowledge of Mitel telecoms systems and operational features Disclosure and Barring Service Check ...

problem solving, and decision making is required. Understanding Service Management practices and processes (e.g., change and release management) and risk/issue management (e.g., ITIL processes and tools). Working with ITIL tools and processes, Data Centre Operations & Environments, IT security requirements. Wintel, Unix & monitoring tools. Awareness … Systems is desirable. Preferably educated to degree level in Computer Science (or related subject), or with an equivalent combination of education, training (with vendor certification), and experience. Preferred: ITIL qualification; Wintel, BMX, Unix, RHEL experiences desirable. What You’ll Get A competitive salary ...

delivery. act as a subject matter expert, providing Telefónica Tech and customers with an understanding of the Service solution across all service delivery – Technical, ITIL, and supporting business functions. Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: Supporting, developing, and transforming enterprise … manage the effective transfer of ICT services to new service designs. Defining the standards required for the existing Telefónica Tech IT teams to adopt ITIL based service management Support the core frameworks that will underpin different aspects of the IT department including AGILE, DevOps, ITIL, SFIA, TOGAF Experience ...

technical issues to technical and non technical people, using and understanding new and emerging technologies to support this It's desirable that you have: ITIL accreditation or experience of working in an ITIL environment Experience or knowledge of Google Workspace Experience or knowledge of MacOS Security Clearance ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL ...

Release Manager Release Manager - Agile Environment, Scrum, ITIL, Stakeholder Management, Azure Platform, ITSM Tools, ADO - Hybrid (Birmingham) - £55-60k + bens A Release Manager is urgently required by this UK market leader. The role carries full responsibility for the management of the day-to-day changes … Microsoft development environment including knowledge of Development and DevOps teams and associated technologies (ADO, Azure tools, SQL Server, .Net, C#, React, JavaScript etc) - ITIL accreditation and a good knowledge of ITSM tools A key part of the role involves working on a programme of incremental delivery to provide change ...

Software Release Manager Software Release Manager - Agile Environment, Scrum, ITIL, Stakeholder Management, Azure Platform, ITSM Tools, ADO - Hybrid (Birmingham) - £55-60k + bens A Software Release Manager is urgently required by this UK market leader. The role carries full responsibility for the management … Microsoft development environment including knowledge of Development and DevOps teams and associated technologies (ADO, Azure tools, SQL Server, .Net, C#, React, JavaScript etc) - ITIL accreditation and a good knowledge of ITSM tools A key part of the role involves working on a programme of incremental delivery to provide change ...

high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Release Manager - Agile Environment, Scrum, ITIL, Stakeholder Management, Azure Platform, ITSM Tools, ADO - Hybrid (Birmingham) - £55-60k + bens A Release Manager is urgently required by this UK market … Microsoft development environment including knowledge of Development and DevOps teams and associated technologies (ADO, Azure tools, SQL Server, .Net, C#, React, JavaScript etc) - ITIL accreditation and a good knowledge of ITSM tools A key part of the role involves working on a programme of incremental delivery to provide change ...

ServiceNow. Provide hands-and-eyes support for infrastructure teams, projects and third-party suppliers. Escalate complex network, infrastructure, application and security issues appropriately. Follow ITIL, security, change-control and site safety procedures. What We're Looking For Experience in IT Support, IT Proximity, Field Engineering or Site Support. Strong … ServiceNow is advantageous. Strong communication, organisation and customer-service skills. Full UK driving licence and access to a vehicle. Desirable IT, Microsoft, CompTIA or ITIL qualification/certification. Experience with SAP/RF devices, warehouse scanners, industrial printers, touchscreens or vehicle-mounted equipment. Experience supporting industrial/operational ...

ability to communicate complex technical concepts clearly to both technical and non‐technical audiences. Experience working within enterprise architecture, security and governance frameworks. Rubrik certification and relevant Azure, AWS or ITIL qualifications would be advantageous. Contract Details Start date: Immediate Duration: Initial contract through to 31st March ...

technologies. Experience in large-scale retail, hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification. PCI Professional (PCIP) or related payment industry qualifications. Payment Systems Manager, Payment Operations Manager, Head ...

will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … relevant to Service Desk tooling and services. Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function. ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...

stakeholders to ensure successful delivery and long-term adoption. The ideal candidate will have strong hands-on HaloITSM experience, a solid understanding of ITIL-based service management principles and the ability to translate business requirements into practical, scalable solutions. In return, you will join a respected organisation offering varied … requirements Identify opportunities for service improvements and platform optimisation The Person: Proven HaloITSM implementation, configuration or consultancy experience Strong understanding of ITSM processes and ITIL principles Experience with workflows, SLAs, service catalogues and automation Excellent stakeholder engagement and communication skills HaloITSM and/or ITIL certifications desirable Reference ...

hands-on experience implementing, configuring, or supporting HaloITSM in enterprise or client-facing environments. Strong working knowledge of IT Service Management (ITSM) processes and ITIL principles. Practical expertise with workflows, service catalogues, automation, reporting, and integrations. Excellent communication, facilitation, and stakeholder engagement skills. Desirable: HaloITSM certifications, ITIL certifications ...

hands-on experience implementing, configuring, or supporting HaloITSM in enterprise or client-facing environments. Strong working knowledge of IT Service Management (ITSM) processes and ITIL principles. Practical expertise with workflows, service catalogues, automation, reporting, and integrations. Excellent communication, facilitation, and stakeholder engagement skills. Desirable: HaloITSM certifications, ITIL certifications ...