estate. • Demonstrate proven experience in implementing strategic automation test programs that deliver improved coverage, reduced test effort and enhanced product quality. • ISEB/ISTQB FoundationCertificate in Software Testing • Experience of testing Web, Middleware, CRM and other business critical applications. • Proven experience in delivering continuous improvement in software … ability to be assertive when required. • Budget management/forecasting/estimation Desirable • ISEB Intermediate, ISEB Practitioner, or ISTQB Advanced Certificates in Software Testing. • ITILFoundationcertificate • Sitecore & D365 testing • Azure DevOps, BlazeMeter, Postman, ALM, JIRA, MSOffice Suite, SharePoint. • Experience of working in a Product Team construct More ❯
a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITILFoundationCertificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers … Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. MAIN PURPOSE OF JOB: To deliver day to day IT Business as Usual (BAU) support services, also, to support … key stakeholders within 7 days. • Accurately record, update and document service requests, problems and change requests using the ITSM system. • Support the implementation of ITIL ITSM processes and act as a permanent member of Technical Change Board. • Mentor IT Support Engineers to improve their knowledge and skills and manage More ❯
a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITILFoundationCertificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers … Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. MAIN PURPOSE OF JOB: To deliver day to day IT Business as Usual (BAU) support services, also, to support … key stakeholders within 7 days. • Accurately record, update and document service requests, problems and change requests using the ITSM system. • Support the implementation of ITIL ITSM processes and act as a permanent member of Technical Change Board. • Mentor IT Support Engineers to improve their knowledge and skills and manage More ❯
a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITILFoundationCertificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers … Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for In... More ❯
a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITILFoundationCertificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction p... More ❯
taking appropriate steps to respond to it. Excellent verbal and written communication skills. To have experience and/or knowledge to working in Prince2, ITIL and Agile environments. To demonstrate excellent customer experience. Work alone, using initiative, and to work constructively as a member of a team supporting others … and the importance of maintaining confidentiality at all times. Desirable criteria Knowledge of Ivanti/other ITSM tools would be advantageous. Qualifications such as ITILFoundationCertificate in IT Service Management v4.Service Transition and Operational Readiness criteria. Responsibilities: To assist with the creation of Service Impact Assessments … a complete central repository of Service Design and Transition packages. To ensure clear Service Level Agreements are in place. To ensure compliance with key ITIL processes in respect of Service Transition. To ensure that all new and changed services meet the agreed Service Acceptance Criteria and Operational Readiness measures More ❯
Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITILFoundationCertificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including More ❯
coventry, midlands, United Kingdom Hybrid / WFH Options
EA First
case persuasively upwards, downwards and externally in a confident manner. Ideally, you will hold a LEAN, IT and/or Change Management Qualification. An ITILFoundationCertificate (or equivalent) will also be considered. Please note, qualified by experience will also be accepted. Experience in creating various functional More ❯
would be advantageous but not essential: Degree in Information Technology or related field or- CompTIA A+ CompTIA Network + Microsoft 365 Certified Equivalent experience ITILFoundation certification or knowledge of ITIL processes. Excellent problem-solving skills and a keen eye for detail. Ability to remain calm and More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
bedford, east anglia, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
Employment Type: Permanent
Salary: £33000 - £37000/annum 20 days holiday, Pension
Stockport, Cheshire, United Kingdom Hybrid / WFH Options
Quadris Ltd
multiple projects and clients Ability to obtain SC and/or NPPV3 clearance Highly Desirable Skills: Experience in MSP or Professional Services, understanding of ITIL Knowledge of Dell EMC storage solutions Experience with hyper-converged infrastructure (VxRail, vSAN, Nutanix) Disaster recovery and business continuity planning Infrastructure automation tools (Ansible … Terraform, PowerShell) Microsoft Azure Administrator Certification VMware Certified Professional (VCP) Experience with Docker in Debian-based environments ITILFoundation Certification Colleague Benefits: We value our people and offer: 25 days paid leave + Bank Holidays Contributory Pension Scheme (up to 7%) Employee Assistance Programme Company sick pay (after More ❯
management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITILFoundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable More ❯
good understanding of Microsoft Azure, cost analysis, and IT service processes. Advanced Excel skills and intermediate Power BI expertise are essential, alongside familiarity with ITIL and ITSM frameworks. Responsibilities: Ownership of Azure financial and billing reports, including spend tracking, reservation analysis, and savings plan reporting. Reviewing cost optimizations and … reporting enhancements and exposure to Copilot tools and services to improve IT and reporting processes. Participate in weekly CAB calls and ensure compliance with ITIL and ITSM frameworks. Collaborate with internal teams, finance, and leadership to provide financial insights and support renewals, negotiations, and pre-sales. Maintain clear documentation … and VLOOKUP/XLOOKUP) and intermediate Power BI skills (Data modelling, report automation). Appreciation and experience toward AI prompt engineering/querying LLMs. ITILFoundation certification (or strong working knowledge of ITIL/ITSM) and experience with IT service processes, including CAB calls and change reviews. More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Redcentric
with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITILFoundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable Please note, this is a More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions
Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITILFoundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITILFoundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Walsh Employment
with experience across networks, OS, and security protocols Incident response and threat analysis expertise Familiar with Azure/Microsoft Defender and best practice frameworks ITILFoundation certified (v3 or later) or experience in an ITIL environment Awareness of GDPR and ISO27001 Desirable: Security qualifications (e.g. CISSP , CEH More ❯
Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITILFoundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer More ❯
Chain modules . This position plays a key role in third-line support and the delivery of configuration-based changes, while ensuring alignment with ITIL standards and continuous improvement initiatives. You will work collaboratively across internal teams and third-party suppliers to ensure the ERP system delivers strong user … architecture and data flows. Experience working in service-level driven environments with clear SLA targets. Proven track record in application lifecycle management within an ITIL framework. Excellent problem-solving, analytical, and documentation skills. Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical stakeholders. … to manage competing priorities and deliver to deadlines. Desirable Skills Proficiency in Oracle SQL and PL/SQL Oracle EBS certifications in relevant modules ITILFoundation certification Contract Details Rate: £500 per day IR35 Status: Inside IR35 Location: Warwick-based, with 1 day per week in the office More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITILFoundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯
the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITILFoundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯
the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITILFoundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯
Active Developed Vetting (DV) Clearance is mandatory. Proven experience administering Juniper or Cisco network devices. Solid understanding and hands-on experience with firewalls . ITILFoundation certified or demonstrably strong working knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work effectively under pressure and More ❯