76 to 100 of 126 ITIL Foundation Certificate Jobs in England

customers, demonstrating ingenuity in complex situations. Monitor incidents and resolution speeds, proactively recommending system improvements. See attached job description for further details on role requirements. The Ideal Candidate Essential ITIL Foundation certification or higher. Excellent customer-facing skills and support passion. Logical and analytical fault-finding skills. Experience working with protected information environments. Microsoft qualifications are advantageous. Basic More ❯

process modelling notation (EPC & BPMN). Excellent problem-solving, analytical, and communication skills. Familiarity with scripting for ARIS is a plus! Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). This role is ideal for someone who is enthusiastic about business process management and technology, possesses strong problem-solving skills, and More ❯

process modelling notation (EPC & BPMN). Excellent problem-solving, analytical, and communication skills. Familiarity with scripting for ARIS is a plus! Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). This role is ideal for someone who is enthusiastic about business process management and technology, possesses strong problem-solving skills, and More ❯

engagement. Ability to manage conflicting priorities and maintain service quality under pressure. Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITIL Foundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can increase More ❯

Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITIL Foundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can increase More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful More ❯

Software, including Commvault, Dell EMC Networker, and Zerto. Strong technical background with proven analytical and problem-solving skills. Experience with monitoring tools like Nagios, Grafana, and Greylog. Experience following ITIL-based Change and Problem Management processes. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Skills Knowledge of ITIL Foundation. Certifications in Red Hat Linux, VMware More ❯

Social network you want to login/join with: Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Location: Leigh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 65def8523724 Job Views: 18 Posted: 15.06.2025 Expiry Date: 30.07.2025 col-wide Job Description: Choose Well - Choose WWL Job overview The Release Manager is responsible … liaising with all concerned to ensure that installation priorities are met and disruption to the organisation is minimised Working for our organisation Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that … calling on other experienced colleagues and external resources if required. Documents results in accordance with agreed procedures Person specification Qualifications Educated to degree level or holds a professional qualification ITIL Foundation Certificate Prince 2 Foundation Educated to degree level professional qualification within IT Experience Has achieved proficiency in the role of release Management Proven Record within More ❯

you’ll lead root cause analysis, drive permanent solutions, and support the business' commitment to service excellence. What you’ll do: 🔹 Lead the IT problem management process, aligned with ITIL best practices 🔹 Conduct root cause analysis and implement long-term fixes 🔹 Work cross-functionally with incident and service teams 🔹 Maintain the Known Error Database (KEDB) 🔹 Collaborate with stakeholders to … Monitor performance and report to senior leadership 🔹 Drive continuous improvement and develop team capability What we’re looking for: ✅ Strong background in IT problem management (ideally in higher education) ✅ ITIL Foundation certification (advanced certification desirable) ✅ Skilled in root cause methodologies (5 Whys, Fault Tree Analysis, etc.) ✅ Excellent communication, leadership, and analytical skills ✅ Passion for delivering outstanding IT service More ❯

Delivery Manager, you'll be reporting to the Service Delivery Team Leader and supporting the development and use of service delivery management tools, standards, policies, and procedures that follow ITIL best practices. You'll have the opportunity to collaborate with and support internationally renowned clients and technologies, with the aim of developing a reliable IT service and improving the … organization's existing IT service infrastructure. Your goal will be to improve and develop the delivery of IT Support to clients in line with the ITIL Service Lifecycle. You will be: Driving ongoing service improvements through our Continual Service Improvement Program. Monitoring service performance and take proactive action to ensure success. Building strong customer relationships and understand their business … needs. Collaborating with the Customer Engagement Team to reduce churn and grow accounts. Advocating for ITIL best practices within the organization. You will need: At least 3-5 years relevant experience in Service Delivery Management and customer experience, ideally with an IT Managed Services background. ServiceNow experience is advantageous, but not essential. ITIL Foundation Certification required, additional More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

Swiss watch. Keeping our CIM platform tidy, our documentation sharp, and our stakeholders smiling. Train and mentor teams in new processes. Staying up to date with the latest in ITIL, service management, and CSI wizardry. What we're looking for Level 4/5 qualification or equivalent experience. Relevant ICT industry-recognised qualification to advanced level or equivalent experience. … ITIL Foundation certification (bonus points for Practitioner or CSI). Strong understanding of process improvement methodologies such as Lean, Six Sigma, etc. Ability to work cross-functionally and influence without authority. Experience of providing regular reports and presentations on the status of improvement initiatives. Substantial experience of working under pressure in time critical deadlines. Proficient in customer service … techniques for ensuring that full account is taken of customers' real and statedneeds in the delivery of IT services. Detailed understanding of the ITIL Framework and meeting Service Level targets. Working with management to integrate continuous improvement strategies into the organisation's goals and objectives Demonstrated expertise in computer systems and IT infrastructure, with the ability to proactively identify More ❯

stakeholders at all levels Monitor performance and report on KPIs Identify and implement service improvements What we're looking for: Previous experience leading a service/help desk team ITIL Foundation certification (v3 or v4) Strong understanding of enterprise applications and service delivery Experience with Jira Service Management or a similar system Excellent communication and problem-solving skills More ❯

for ARIS (e.g., JavaScript, XML) is desirable. Ability to work independently and as part of a team in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). More ❯