IT Desktop Engineer - Based onsite full time in Leatherhead, Surrey The ESP IT team provides the systems and services that are essential to the success of the wider business. Using Microsoft platforms, in addition to a wider portfolio of SaaS applications and on-premise services, IT provides Modern Workplace … and Security. Management of IT systems is the responsibility of the Head of IT Operations, with the support of the IT Systems Engineer, IT Desktop Engineer. Based at ESP’s offices in Leatherhead, the IT Desktop Engineer is key to ensuring colleagues have a positive experience in their … daily use of technology. Interacting with colleagues from across the business, the IT Desktop Engineer is responsible for ensuring the effective and effective operation of the desktop environment and supporting end-users Role Purpose Support the delivery of effective day to day operational IT and communications services across More ❯
resources, while optimizing infrastructure performance and cost. Key Responsibilities : To Act as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remotedesktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and … Workstations, Corporate and Industrial printer and other hardware’s. Knowledge on Operating systems (Installations and Configuration as per company standard policy) Strong knowledge on RemoteDesktop support Tools. Strong knowledge on developing technical support documentation and user's guides Strong Knowledge on software deployment/management and support More ❯
resources, while optimizing infrastructure performance and cost. Key Responsibilities : To Act as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remotedesktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and … Workstations, Corporate and Industrial printer and other hardware’s. Knowledge on Operating systems (Installations and Configuration as per company standard policy) Strong knowledge on RemoteDesktop support Tools. Strong knowledge on developing technical support documentation and user's guides Strong Knowledge on software deployment/management and support More ❯
watford, hertfordshire, east anglia, United Kingdom
Cognizant
resources, while optimizing infrastructure performance and cost. Key Responsibilities : To Act as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remotedesktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and … Workstations, Corporate and Industrial printer and other hardware’s. Knowledge on Operating systems (Installations and Configuration as per company standard policy) Strong knowledge on RemoteDesktop support Tools. Strong knowledge on developing technical support documentation and user's guides Strong Knowledge on software deployment/management and support More ❯
Essential Skills and Experience: Experience working for a Managed Service Provider (MSP) and familiarity with managing support contracts and SLAs. Strong knowledge of common desktop operating systems (Windows, MacOS) and mobile devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/IP, DNS, DHCP, VPN … ITIL Foundation, CompTIA A+, or equivalent. Familiarity with NHS-specific systems, applications, and hardware (e.g., Smart Cards, SystmOne, NHS mail etc.). Experience with remotedesktop support tools (e.g., TeamViewer, RemoteDesktop, SimpleHelp). Knowledge of IT security practices and familiarity with NHS security frameworks. Experience More ❯
Senior Desktop Support Analyst Location: On site 5 days per week in London Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and … Office), applications, and security software. Deploy and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, RemoteDesktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile … projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: Extensive experience in desktop support. In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft Office Suite, Active Directory More ❯
Senior Desktop Support Analyst Location: On site 5 days per week in London Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and … Office), applications, and security software. Deploy and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, RemoteDesktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile … projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: Extensive experience in desktop support. In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft Office Suite, Active Directory More ❯
Job Title: Desktop Analyst Location: Dundee, SC Project type: Contract Project Site: Onsite Pay range: 160- 180 GBP/day Responsibilities : • Good in Data Analysis & Reporting using MS Office and ITSM tools • Coordinate desktop changes to avoid deployment collisions on high priority incidents. • Prepare requests for rollout. • Participate … in incident handling concerning desktop changes. • Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. • Microsoft environment knowledge (desktop, o365). • Have good technical understanding of the products building up a desktop service. • Experience from the desktop environment. • Understanding and experience … desired tool. • · Disciplined, systematic problem solving skills required. • · Windows Operating systems (Win10, 11) • · Knowledge of Active Directory • · ITSM ticketing tools such as Service now. • · Remotedesktop connectivity applications like Team Viewer. • · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio • · Internet More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
Next Generation firewalls and antivirus solutions. Windows Server - Installation and configuration Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters RemoteDesktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo … Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license Continuous learning and development are central to our culture, and … in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
Next Generation firewalls and antivirus solutions. Windows Server - Installation and configuration Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters RemoteDesktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo … Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license Continuous learning and development are central to our culture, and … in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
Next Generation firewalls and antivirus solutions. Windows Server - Installation and configuration Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters RemoteDesktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo … Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license Continuous learning and development are central to our culture, and … 2022. We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits More ❯
Stockton-on-tees, Yorkshire, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
Next Generation firewalls, and antivirus solutions. Windows Server - Installation and configuration. Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters. RemoteDesktop Services - Experience supporting and troubleshooting RDS, RemoteApp, and Citrix environments (on-prem and cloud). Networking - Network troubleshooting at 3rd line; supporting … Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls. Endpoint Support - Experience with Windows desktop, application, tablet, and mobile device support. Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license. Continuous learning and development are central to our culture … 2022. We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits More ❯
an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base … Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory etc. Continuous improvement work Desktop OS, Windows 7/8/10/11 RemoteDesktop Services experience such as VDI Experience of migrations Good understanding of More ❯
SLA requirements. Presentation Tier Administration: Manage and maintain Citrix NetScaler for load balancing, secure access, and application delivery. Administer and maintain Citrix Virtual Apps, RemoteDesktop Services and Azure Virtual Desktop to deliver hosted applications and ensure a seamless end-user experience. Windows Server Administration: Deploy, configure More ❯
knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones and tablets). Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remotedesktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and as part of a More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
In Technology Group Limited
Exchange Online, and Teams Active Directory, Group Policy, DNS/DHCP Azure/Azure AD (basic to intermediate level) Networking fundamentals - VLANs, firewalls, VPNs Remotedesktop services and virtualization (e.g., Hyper-V, VMware) Experience with RMM tools and professional service automation (PSA) systems. Relevant IT certifications (e.g., CompTIA More ❯
South Western Ambulance Service NHS Foundation Trust
etco Microsoft 365 (Azure Active Directory, SharePoint, Teams, Exchange Online etc)o Microsoft Operating Systems (Windows Server, Windows 10 & 11 etc)o Microsoft SCCMo RemoteDesktop Services or VDIo Backup and Recovery Tools (Microsoft DPM, Backup Exec etc)o Server Hardware Installation & Maintenance (Compute, Storage etc)o Antivirus More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Exceptional Package + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client … market-making firms Windows Server and Active Directory administration Exposure to Microsoft SCCM or similar enterprise tools Experience designing or supporting scalable VDI/remotedesktop environments This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Exceptional Package + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client … market-making firms Windows Server and Active Directory administration Exposure to Microsoft SCCM or similar enterprise tools Experience designing or supporting scalable VDI/remotedesktop environments This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom
Avant Homes Ltd
to be considered for this role. In order to be considered you will also have the following skills and experience: Good working knowledge of desktop operating systems, especially Windows 10/11 Experience of dealing with end users at all levels of a business Experience of troubleshooting Microsoft Office … issues. Experience of remote access tools such as RemoteDesktop Support or Splashtop Experience in providing support to users including knowledge of HelpDesk systems What will you get in return? Discretionary bonus Company car plan/cash allowance Buy, sell and accrual holiday scheme Private Health care More ❯
knowledge, we use Mikrotik and UISP equipment. . Proven experience with a WISP network. We use USIP equipment . Advanced understanding of Azure Virtual Desktop (hostpool configuration etc) . In depth knowledge of Windows Server 2016, 2019 and Windows 10 & 11 Experience with Microsoft RemoteDesktop Services More ❯
Hitchin, Hertfordshire, South East, United Kingdom
Interaction - Letchworth
customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for … customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for … and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server 2016-2022, including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. · A good understanding of virtualization technologies such as Hyper-V. · Technical knowledge of LAN/ More ❯
Washington, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a IT Support role. Strong knowledge of Windows Server … analytical approach to problem-solving. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Experience with remotedesktop tools and ticketing systems. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT support role. … analytical approach to problem-solving. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Experience with remotedesktop tools and ticketing systems. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT support role. … analytical approach to problem-solving. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Experience with remotedesktop tools and ticketing systems. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯