Senior Support Analyst Jobs in England

26 to 50 of 63 Senior Support Analyst Jobs in England

Senior Application Support Analyst - Citi

London, England, United Kingdom
Hybrid / WFH Options
Jobs via eFinancialCareers
Senior Application Support Analyst - Citi Join to apply for the Senior Application Support Analyst - Citi role at Jobs via eFinancialCareers Senior Application Support Analyst - Citi 23 hours ago Be among the first 25 applicants Join to apply for the Senior Application Support Analyst - Citi role at Jobs via … asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High Touch Equities trading applications. The … Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Formulates and defines More ❯
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Senior Support Analyst - Claims

London, United Kingdom
Markel Corporation
Senior Support Analyst - Claims Senior Support Analyst - Claims Apply locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id R Looking for a role that will have a meaningful impact on IT? We are looking for an individual to support our wholesale business providing operational support … be doing: Investigate, triage, and manage incidents and requests Agree and clearly communicate business priorities and outcomes to all stakeholders Work on-call with peers on bridge calls to support the major incident and rollout processes Proactively lead initiatives, including problem resolution, change and release activities Support development, and release of project deliverables, ensuring the correct governance is … applied Write scripts in one or more scripting languages to resolve issues, and automate Ensure controls and auditability are maintained on all support and development activities Contribute to the development and maintenance of team Procedures, Policies, and documentation Coordinate 3rd party suppliers and IT partners, to resolve business issues and team activities Thorough and timely communication with Business and More ❯
Employment Type: Permanent
Salary: GBP Annual
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Application Support Senior Analyst - VP

London, United Kingdom
Hybrid / WFH Options
Citigroup Inc
asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High Touch Equities trading applications. The … Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Formulates and defines … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯
Employment Type: Permanent
Salary: GBP Annual
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Senior Application Support & Development Analyst

London, England, United Kingdom
Hybrid / WFH Options
University of London
of the federation is central to our ability to transform lives around the world and address the global challenges of the future. The Role We are looking for a Senior Application Support & Development Analyst. The post holder will be part of the Application Support and Development team which is responsible for ERP, Dynamics 365, Identity & Access Management … and Microsoft 365 platform. The team develop solutions and provides 2 nd and 3 rd line support to UoL staff. The post holder will be responsible for the support, maintenance, changes to and development of University Business Systems (Business World/Unit4, StarRez, Kinetics). The role will span the full spectrum of systems/application support More ❯
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Senior Support Analyst (2nd Line)

Bury, England, United Kingdom
JD Sports Fashion
being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Title: IT Support Analyst Organisation/Team: JD Sports Fashion Plc Group IT Reporting to: IT Service Desk Manager Location: Group Head Office, Bury Level: 5/6 Approx # of … alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together. Role Description Reporting to the IT Service Desk Manager the IT Support Analyst will be responsible for providing 2 nd line IT Support to the JD business users. To provide technical support, including detection, recording, analysis and the … resolution of incidents received via phone, email, intranet and walk-up. Respond to support enquiries directly from clients, and help them resolve hardware and/or software problems. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To arrange for external technical support where problems cannot be More ❯
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Senior Support Analyst

Wellingborough, England, United Kingdom
Food Alert Ltd
Direct message the job poster from Food Alert Ltd Talent Partner - IT & Tech @ The Citation Group Job Title: Senior Support Analyst Location: London & Wellingborough Based – Flexible/Office Location/Remote Job Type: Full-time About the Company: Based in central London & Wellingborough and operating throughout the UK and internationally, Food Alert is a leading food safety … pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Key Responsibilities As a Senior Support Analyst, you’ll act as a senior member within the client support function, providing third and second-line support and acting as a key escalation point for complex or high-impact issues. You will not have direct line management responsibilities, but will be expected to guide and mentor team members, helping to develop More ❯
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Senior IT Support Analyst

Tonbridge, England, United Kingdom
South East Water
Are you an experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? We're looking for a Senior IT Support Analyst to be a pivotal part of our team, driving innovation and providing expert-level technical assistance. In this role, you'll be the go-to expert, acting … technical guidance to junior team members, develop and deliver structured training, and proactively identify opportunities for process improvement within the service desk. Plus, you'll manage and provide advanced support for our print systems and servers, including the PaperCut system. If you're ready to make a significant impact, enhance user experience, and help shape the future of our … IT support, we want to hear from you! Serve as the primary escalation point for complex technical issues and Major Incidents, providing expert troubleshooting and resolution across all IT domains. Conduct in-depth analysis of recurring problems, contributing to root cause resolution in collaboration with other IT teams (e.g., Infrastructure, Applications). Ensure effective phone coverage of the IT More ❯
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Senior Desktop Support Analyst

City of London, London, United Kingdom
Hays Technology
Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior Desktop Support Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth … experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software … appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working More ❯
Employment Type: Contract
Rate: £300 - £350/day £300-£350pd inside IR35
Posted:

ICT Senior Support Analyst

London, England, United Kingdom
Nhsayrshireandarran
We require an enthusiastic and approachable individual to join our ICT department on a permanent contract to provide technical, project, configuration and end user support throughout NHS Forth Valley. The role requires a high level of technical knowledge and understanding and the successful candidate will also be expected to work closely with the Support Team Lead and eHealth … team to deliver the eHealth strategy. You must have experience providing multi-level end user support in a Microsoft Windows environment while providing technical support to any local or national projects. Ability and willingness to travel throughout the area of service delivery is essential for this post. You will have a great customer service ethic, along with excellent … interpersonal skills. You will have a degree or equivalent in a computer related subject. Prince2 or ITIL foundation accreditation would be an advantage. For informal enquiries: David Macfarlane, ICT Support Team Leader on 01324 566546. The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check. Candidates should provide original and authentic responses More ❯
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Senior Desktop Support Analyst

London, England, United Kingdom
Larbey Evans
talk with your recruiter to learn more. Base pay range Direct message the job poster from Larbey Evans Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to … Highly competitive employee benefits to include wellbeing fund, gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy … and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of More ❯
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Senior Desktop Support Analyst

City of London, England, United Kingdom
Hays
Hays City Of London, England, United Kingdom Senior Desktop Support Analyst Hays City Of London, England, United Kingdom Get AI-powered advice on this job and more exclusive features. This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Your … new company An Investment Management Firm based in London. Your new role Senior Desktop Support Analyst What you'll need to succeed In-depth experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role … of technologies, equipment and software appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience What you'll get in return An exciting opportunity to join an international More ❯
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Unit4 ERP Senior Support Analyst

Manchester, England, United Kingdom
Hybrid / WFH Options
Morgan Hunt
Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Manchester city Centre. Responsibilities: Providing 1st and 2nd line … support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and … learning opportunities at work Hybrid working - Manchester based Desired Skills and Experience Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with More ❯
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Senior IS Support Analyst - Global Law Firm

London, United Kingdom
Ryder Reid
Title: Senior IS Support Specialist Location: London Salary: Competitive Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working … in one of London's most dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software … applications. Maintain accurate equipment inventory in the Asset Management System. Provide after-hours technical support as needed. Participate in IS projects and uphold firm-wide standards and procedures. Qualifications: Strong communication and customer service skills. Proficiency with Windows 11, iOS, Microsoft Office, Exchange, and SCCM. Experience in legal or professional services environments preferred. Ability to move equipment and work More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Desktop Support Analyst

London, England, United Kingdom
Larbey Evans Ltd
Senior Desktop Analyst Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include wellbeing fund … gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships More ❯
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Senior Desktop Support Analyst

Slough, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 Highly competitive employee benefits to include wellbeing fund, gym … membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key … Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships at every More ❯
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Senior Systems Support Analyst

Brighton, England, United Kingdom
MPB
Social network you want to login/join with: Senior Systems Support Analyst, Brighton Client: Location: Brighton, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: c77f78bea269 Job Views: 13 Posted: 17.06.2025 Expiry Date: 01.08.2025 Job Description: As part of our continued growth, we are excited to be adding a Senior Systems Support Analyst to our Brighton team! Based in our Brighton HQ, you will be a crucial member of our IT function - supporting your Brighton colleagues in a variety of different ways. The Opportunity As a Senior Systems Support Analyst at MPB, you will maintain, support, and govern our IT systems and infrastructure, ensuring the delivery … broad range of cross-functional global IT projects, ensuring that objectives and deliverables are successfully completed on time and within budget. Key Responsibilities Providing local and remote end-user support for company IT hardware and software, focusing on the UK employee base, but covering other operations as required Governance, operation, maintenance, and monitoring of IT infrastructure and systems, including More ❯
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Senior Support Analyst

London, England, United Kingdom
DXC Technology
Market, providing digital transformation and outsourcing services. DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide. Role Summary Senior Support Analyst To support DXC’s XFI insurance software implemented across London Market, General and Health insurance markets. The support team support sits across … the use of SQL Server and XFI application tools to provide issue resolution in line with contracted SLA’s and help develop additional functionality as required by clients. A Senior Support Analyst will also be expected to provide elements of mentoring and training to team members and to support the role of the Support manager … debugging code, with an emphasis on complex and critical components Collaborate with team members to meet project requirements, actively participating in design and code reviews Provide technical expertise and support to team efforts, acting as a subject matter expert in specific domains Assist in solving complex technical challenges, researching and proposing solutions Participate in defining software requirements and specifications More ❯
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Senior IBM Power Systems Support Analyst

Brighton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior IBM Power Systems Support Analyst, brighton col-narrow-left Client: Getronics Location: brighton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯
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Senior IBM Power Systems Support Analyst

High Wycombe, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior IBM Power Systems Support Analyst, high wycombe col-narrow-left Client: Getronics Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯
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Senior IBM Power Systems Support Analyst

Bournemouth, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior IBM Power Systems Support Analyst, bournemouth col-narrow-left Client: Getronics Location: bournemouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯
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Senior IBM Power Systems Support Analyst

Southampton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior IBM Power Systems Support Analyst, southampton col-narrow-left Client: Getronics Location: southampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯
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Senior IBM Power Systems Support Analyst

Reading, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior IBM Power Systems Support Analyst, reading col-narrow-left Client: Getronics Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯
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Senior IBM Power Systems Support Analyst

Slough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior IBM Power Systems Support Analyst, slough col-narrow-left Client: Getronics Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯
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Senior IBM Power Systems Support Analyst

Woking, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior IBM Power Systems Support Analyst, woking col-narrow-left Client: Getronics Location: woking, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯
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Senior IBM Power Systems Support Analyst

Liverpool, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior IBM Power Systems Support Analyst, liverpool col-narrow-left Client: Getronics Location: liverpool, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯
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Senior Support Analyst
England
10th Percentile
£38,750
25th Percentile
£41,250
Median
£53,750
75th Percentile
£67,500
90th Percentile
£71,625