ServiceDelivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG EWT function is a cornerstone of our business. We do work that matters to our local business and … technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements in enterprise technology this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected … regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why join KPMG EWT as a ServiceDelivery Security Manager? The ServiceDelivery Security Manager role is in the KPMG UK Information Security function and reports More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Gem Partnership
Senior ServiceDeliveryManager Package: Competitive Location: Manchester Law Debenture is a rare proposition; an Investment Trust with a 135-year pedigree, supported by a wholly owned portfolio of professional services businesses. LawDeb is an unusual and exciting proposition; on a dayto-day basis they are nimble … of knowledge. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a Senior ServiceDeliveryManager role, where you will be responsible for delivering an extensive range of corporate secretarial and governance services to ensure that … their clients legal entities are compliant with local requirements. You will lead a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a developing More ❯
you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic ServiceDelivery Managert o join our IS ServiceDelivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT ServiceDeliveryManager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary … businesses, managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT ServiceDeliveryMore ❯
you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic ServiceDelivery Managert o join our IS ServiceDelivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT ServiceDeliveryManager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary … businesses, managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT ServiceDeliveryMore ❯
Summary of the role’s main purpose: The IT ServiceDeliveryManager will provide the direction and strategy for the related Service Management and ServiceDelivery functions within the department and have accountability for related policies and procedures. The role holder is accountable for … ensuring that IT delivers appropriate and consistent levels of service to the business from both the internal teams and its suppliers at the right cost. That technology services are stable, meeting availability targets and that there is a continuous improvement framework in place. Key Responsibilities: Accountable for all areas … of Technology service and the relationship with the end customer. Act as the ambassador for the ‘shift-left’ strategy driving support costs to the lowest price point whilst measuring and ensuring that repeat incidents are eliminated and that customers are experiencing excellent service. Accountable for the overall serviceMore ❯
Middlesbrough, Yorkshire, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
ServiceDeliveryManager - Pensions Senior Consultant Middlesbrough Hybrid Full Time Permanent Ref: 002794 XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. Our vision is to create a vibrant place to work where difference is recognised as a strength … and where talented people can flourish and achieve their highest potential. We are now looking for an experienced and dynamic ServiceDeliveryManager to join our vibrant Middlesbrough office with flexible, hybrid working. This role would suit someone with previous experience in a similar or managerial pensions … role where they have gained knowledge and experience of technical pensions administrations, people management and delivering client pitches. As a ServiceDeliveryManager with XPS you will: Assist the Operations Manager with the management and delivery of pension administration services across Public Sectors schemes. Contribute More ❯
ServiceDeliveryManager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a ServiceDeliveryManager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1 … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve servicedelivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯
ServiceDeliveryManager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a ServiceDeliveryManager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1 … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve servicedelivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯
Birmingham, Solihull, West Midlands (County), United Kingdom
Amtis Professional Ltd
ServiceDeliveryManager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a ServiceDeliveryManager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1 … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve servicedelivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯
ServiceDeliveryManager to work within one of the most progressive private equity houses/investment managers in the Financial Services sector. Since their inception 50 years ago they have gained a march on their competition by being early pioneers in the green energy sector. The ServiceDeliveryManager role involves monitoring servicedelivery, managing comprehensive and cost-effective service level agreements, and developing strategies that align with the strategic needs of the organisation. This role will be based in the City for 4 days per week, with 1 day remotely … and the package includes a very generous bonus and the full range of banking benefits. Required Experience: Successfully led a team to strategy, transforming Service Management to best practice maturity levels, resulting in highly reliable technology infrastructure and efficient services that provide high levels of customer satisfaction. Solid skills More ❯
We are recruiting for a ServiceDelivery Project Manager for our client Paragon DCX. At DCX, we craft digital experiences that drive results. We are an award-winning digital consultancy helping ambitious brands harness the power of data, technology, and compelling design to connect better with their … customers and create real business impact. As we continue to expand our service-led partnerships, we’re looking for a ServiceDeliveryManager to join our Growth team. You’ll play a central role in ensuring the consistent delivery of high-impact support and optimisation … programmes across a dynamic portfolio of client accounts. What you’ll be doing As a ServiceDeliveryManager, you'll oversee the day-to-day operations of multi-streamed delivery across ongoing support, BAU maintenance, and continuous optimisation initiatives. From incident triage to sprint planning, release More ❯
We are recruiting for a ServiceDelivery Project Manager for our client Paragon DCX. At DCX, we craft digital experiences that drive results. We are an award-winning digital consultancy helping ambitious brands harness the power of data, technology, and compelling design to connect better with their … customers and create real business impact. As we continue to expand our service-led partnerships, we’re looking for a ServiceDeliveryManager to join our Growth team. You’ll play a central role in ensuring the consistent delivery of high-impact support and optimisation … programmes across a dynamic portfolio of client accounts. What you’ll be doing As a ServiceDeliveryManager, you'll oversee the day-to-day operations of multi-streamed delivery across ongoing support, BAU maintenance, and continuous optimisation initiatives. From incident triage to sprint planning, release More ❯
Department: Delivery Location: Home based, UK (with occasional travel to our London office) Reports to: Apprenticeships Director Hours: 37.5 per week Contract type: Fixed Term, 12 months Salary: (Depending on experience) Role Overview The ServiceDeliveryManager is responsible for overseeing the performance and success of … and Data Mentors, each responsible for a caseload of learners, providing strategic oversight and driving interventions when learners require additional support. In addition, the ServiceDeliveryManager plays a crucial role in liaising with employer partners, addressing challenges that may impact learner progression, and working closely with … of issues impacting learner success. Provide rapid response and solutions to internal escalations, working across departments to resolve concerns effectively. Strategic & Operational Leadership Ensure servicedelivery meets agreed SLAs and proactively contribute to improving processes and outcomes. Champion a culture of continuous improvement, identifying, leading, and guiding internal More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Newcastle United
IT ServiceDeliveryManager Newcastle United Permanent Newcastle Upon Tyne Competitive Salary Closing Date - 9th May We are the heartbeat of the city. Join us as we continue to build on our long and proud history, striving to be the best in everything we do, both on … uniting people and communities, we invite you to be part of the exciting next chapter at Newcastle United. About the role As the IT ServiceDeliveryManager, you'll lead a skilled IT team, ensuring top-tier support and service delivery. You will demonstrate strong leadership … implement industry best practices, and play a pivotal role in the club's technological evolution. Your Impact You will manage and mentor the IT ServiceDelivery team, fostering a high-performance culture. Your key responsibilities will be to ensure effective and efficient delivery of the Club's More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
The role As an IT ServiceDeliveryManager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards … are achieved. You will also be responsible for leading a team of experienced Network Managers across a range of Managed Service Sites. The role will involve travel to client's sites in the south of the UK, as well as frequent travel to our office in Cheltenham, Gloucestershire. As … such the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a ServiceDeliveryManager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in More ❯
Ready to take ownership of servicedelivery and build something better? London (Hybrid)/Outside IR35/6 Months/£450 - ITIL, MSP, Service Excellence We’re hiring a contract ServiceDeliveryManager to join a fast-paced MSP environment — someone who doesn’t … just manage services, but actively improves them. This is your chance to take the lead, shape new processes, and drive operational excellence across IT service delivery. What you’ll be doing: Leading daily servicedelivery across multiple accounts Building and refining IT service processes and frameworks … Managing SLAs, KPIs, and ensuring high service standards Acting as the go-to between tech teams and business stakeholders Championing continuous improvement and service excellence What we’re looking for: Strong experience in servicedelivery (MSP or enterprise background) Great communicator and confident stakeholder managerMore ❯
Ready to take ownership of servicedelivery and build something better? London (Hybrid)/Outside IR35/6 Months/£450 - ITIL, MSP, Service Excellence We’re hiring a contract ServiceDeliveryManager to join a fast-paced MSP environment — someone who doesn’t … just manage services, but actively improves them. This is your chance to take the lead, shape new processes, and drive operational excellence across IT service delivery. What you’ll be doing: Leading daily servicedelivery across multiple accounts Building and refining IT service processes and frameworks … Managing SLAs, KPIs, and ensuring high service standards Acting as the go-to between tech teams and business stakeholders Championing continuous improvement and service excellence What we’re looking for: Strong experience in servicedelivery (MSP or enterprise background) Great communicator and confident stakeholder managerMore ❯
Cloud Services DeliveryManager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on … a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job As a Cloud Services DeliveryManager, you will be part of the SAS Cloud team who works with external customers to ensure that the SAS solutions meet and … Cloud Customer Experience and be accountable for ensuring that customers can achieve their desired business outcomes from their SAS Cloud investment. As a Cloud ServiceDeliveryManager, you will: Champion and advocate for the customer experience (voice of the customer). Provide real-time and on-demand More ❯
Our client is looking for a Datacentre ServiceDeliveryManager to join their team on a six month contract, to be based onsite in the Wiltshire area. Datacentre ServiceDeliveryManager is required to maintain infrastructure availability, mitigate service risk, formulate and implement … service plans, formulate and implement improvement plans, manage technical security, support the servicedelivery teams and assure technical deliveries The candidate requires to hold an active security clearance. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance More ❯
Our client is looking for a Datacentre ServiceDeliveryManager to join their team on a six month contract, to be based onsite in the Wiltshire area. Datacentre ServiceDeliveryManager is required to maintain infrastructure availability, mitigate service risk, formulate and implement … service plans, formulate and implement improvement plans, manage technical security, support the servicedelivery teams and assure technical deliveries The candidate requires to hold an active security clearance. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance More ❯
HCAS Salary period Yearly Closing 06/05/:59 Job overview The Royal Marsden NHS Foundation Trust is seeking an experienced and strategic ServiceDeliveryManager to lead on the financial, operational support, and performance monitoring functions of our world-class Clinical Genomics service. This is … an opportunity to contribute to the delivery of cutting-edge cancer diagnostics and research in an internationally renowned institution. The ServiceDeliveryManager will play a key role in overseeing departmental service and business delivery, ensuring financial efficiency, and driving service improvement. The … and operational improvements. • Stakeholder engagement - Collaborating with internal and external partners, including NHS networks, suppliers, and private contracts. • Performance monitoring - Ensuring key performance indicators, service level agreements, and financial targets are met. • Business continuity - Ensuring contracts and resources are in place to deliver a sustainable, high quality service. • Strategic More ❯
of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview We are looking for a Senior ServiceDeliveryManager to join our high calibre team responsible for delivering an extensive range of corporate secretarial and governance services to ensure … legal entities are compliant with local requirements. You will be responsible for leading a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a … developing and growing team. Main Responsibilities Overall responsibility Service: monitoring performance, ensuring targets are met, and enhancing client experience. Finance: leading enhanced financial performance, including reducing spend, increasing revenue, and utilising data for accuracy of reporting. Operations: ensure processes are understood and embedded, introduce managed change projects, and seek More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
risual Limited
you're just starting your career or looking to progress as an industry professional, Node4 has a place for you. About the role The ServiceDeliveryManager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and … client relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver 'Exceptional Service as a Standard'. This role involves coordinating across departments to deliver exceptional service for new and existing clients. You will act as … the main point of contact for servicedelivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a ServiceDeliveryManager or More ❯
working from eight offices across the world (London, New York, Los Angeles, Miami, Kansas City, Paris, Bern and Melbourne) who work cross-region to service our expanding international client base. See here for some examples of our work. Role Profile: This role will be part of our global Technology … Operations team, and based in our London office. As a ServiceDeliveryManager you will play a vital role in ensuring colleagues and clients get the best possible Technology experience by applying ITSM knowledge and good practice while influencing the technical teams to remain customer and service focused. This role is an excellent opportunity to further build on your Service Management experience, where you'll be able to shape the service strategy for internal Workplace Technology, taking ownership of incident and problem management, driving proactive support, fostering a culture of continual improvement and managing More ❯
we want a life-long partnership, a company our clients and people can rely on. The role Natilik's Managed Services are delivered by ServiceDelivery Managers (SDM) who play a pivotal role in the management and services our clients receive. The SDM acts as a conduit within … Natilik ensuring all contracted deliverables are scheduled and met within the service levels agreed. They are primarily responsible for all reporting output along with providing service level reviews, and they're the primary escalation point for support and service-related issues. This person will need to be … highly motivated and client centric. On a day to day basis, the ServiceDeliveryManager will Act as a client's representative internally, as well as a single point of contact for the delivery of all contracted offerings. Ensure all contracted deliverables are scheduled within the More ❯