51 to 75 of 87 Service Delivery Manager Jobs in England

Service Delivery Manager 3 Turner Dr, Yate, Bristol BS37, UK Full-time Company Description SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more … in 2023. Job Description Location: Bristol (Yate) Work Model: Hybrid, office 2 days per week Employment Type: Full time & permanent Salary: Competitive As a Service Delivery Manager at SBS, you will be at the forefront of our client interactions, ensuring their success and satisfaction. You will work … closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships. What will the role involve? Managing, and aiming to improve, the overall customer relationship, delivering reliable operational support and customer service. Responsible for understanding, monitoring and implementing the contractual terms and service More ❯

critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. … to go through this clearance. This position will be working out of our site near Farnborough. Your future duties and responsibilities As our IT Service Delivery Manager, you will be responsible for ensuring that all IT service commitments are met, processes are optimized, and customer satisfaction … leverage your strong technical background and excellent communication skills to manage teams and projects, ensuring that our IT services consistently exceed expectations. Key Responsibilities Service Management: Oversee the delivery of IT services in alignment with agreed service level agreements (SLAs) and key performance indicators (KPIs). Client More ❯

IT Service Delivery Manager - Contract Role - Energy Industry - Inside IR35 An exciting opportunity exists for an an IT Service Manager at a leading energy company. As the IT Service Manager, you’ll be responsible for managing end-to-end IT services, ensuring they … are integrated and operating efficiently across multiple vendors. You'll lead on ITIL-based processes, supplier governance, and continuous service improvement to support business and industry needs. Location: London - Hybrid - Must be onsite twice a week Duration: 6 months Daily rate: Competitive INSIDE IR35 What You’ll Do Make … of risks and help plan for outages or emergencies Keep everyone updated on how services are performing Essential Skills & Experience Strong background in IT Service Management within multi-vendor environments Proven experience managing service providers to agreed SLAs Solid understanding of ITIL framework and processes Strong leadership, communication More ❯

IT Service Delivery Manager - Contract Role - Energy Industry - Inside IR35 An exciting opportunity exists for an an IT Service Manager at a leading energy company. As the IT Service Manager, you’ll be responsible for managing end-to-end IT services, ensuring they … are integrated and operating efficiently across multiple vendors. You'll lead on ITIL-based processes, supplier governance, and continuous service improvement to support business and industry needs. Location: London - Hybrid - Must be onsite twice a week Duration: 6 months Daily rate: Competitive INSIDE IR35 What You’ll Do Make … of risks and help plan for outages or emergencies Keep everyone updated on how services are performing Essential Skills & Experience Strong background in IT Service Management within multi-vendor environments Proven experience managing service providers to agreed SLAs Solid understanding of ITIL framework and processes Strong leadership, communication More ❯

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Lead Service Delivery Manager, there's never been a better time to join. This role will ensure the delivery and maintenance of robust … resilient technology systems and services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn't become a global coffee brand by sitting back. When you … values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Lead Service Delivery Manager is about so much more than bringing our coffee to the world. It's your chance to stir up real More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull 45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

Are you a driven and experienced IT professional ready to lead and elevate technology service delivery? We're seeking a talented Technology Service Delivery Manager to lead our small helpdesk team. You'll be instrumental in ensuring the efficient delivery of our technology services … Leeds, with occasional evening or weekend work required for urgent issues. Your Role: Team Leadership: Manage and mentor a small team of helpdesk technicians. Service Delivery: Oversee the timely resolution of issues and adherence to SLAs. Customer Support: Act as the primary escalation point for customer issues. Process … Improvement: Identify and implement best practices to enhance service delivery. Reporting: Generate regular reports on performance, satisfaction, and key metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITIL Foundation Certification. Proficiency in IT More ❯

Job title: Customer Service Delivery Manager Ref 39986 Division: Retail Location: Hybrid - Walnut Court - SN2 8BN Contract type: Permanent Full/Part-time: Full-time Salary: £55,000 - £70,000 per annum, dependent on experience, plus car allowance, bonus, healthcare, and other benefits Job grade: C Closing … Resilient, Customer-Focused Leadership with a Human Touch? Are you ready to play a key role in an exciting turnaround within a thriving customer service function? Thames Water seeks a hands-on, results-driven Customer Service Delivery Manager who leads with credibility, empathy, and influence. Inspire … through action and support your team via collaboration. This role oversees Billing Customer Service operations across multiple channels, including voice, email, webchat, WhatsApp, and social media. What you'll be doing Lead a high-performing team of over 300 FTEs, nurturing existing success, empowering staff, and elevating performance. The More ❯

Service Delivery Manager - Private Equity Our client, a boutique asset manager, is seeking a hands-on Service Delivery Manager. This is a brand-new role within the business as they look to build out the service operations team in-house. The successful candidate … will manage support processes, and work with third-party vendors and the business to improve service quality. They will also play a key role in shaping IT strategy and driving continuous improvement across the department. Key requirements: Previous experience establishing or maturing ITSM capabilities Experience with ServiceNow Solid skills … and collaboration technologies Private Markets experience is essential This is an exciting opportunity to join a growing business and help establish an in-house service operations team. More ❯

Job Title: SC Cleared ERP Service Delivery Manager Start Date: May Job Type: Contract We are currently recruiting for an experienced Service Delivery Manager with strong expertise in ERP systems for our client. In this role, you will manage the quarterly release process, coordinate … Oversee the planning and execution of quarterly releases for ERP Solutions. Coordinate Teams & Track Progress: Work closely with cross-functional teams to ensure timely delivery and progress tracking. Resource Allocation: Ensure proper resource management for ERP-related projects and releases (Oracle, Workday or SAP). Lead Change & Functional Teams … Manage the quarterly release change and functional teams to ensure successful delivery. Reporting & Continuous Improvement: Provide performance reports and drive continual service improvement. Ensure Security Compliance: Maintain security clearance and ensure all releases comply with security standards. Key Skills & Experience: Strong background in managing ERP release cycles (Oracle, Workday More ❯

based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Service Delivery Manager East London £45,719 - £48,125 per year 40 hours per week - Monday to Friday - 8:00am to 4:30pm … based team of 10 to 20 directly employed operatives (DLOs) as well as subcontractors. Key responsibilities include operational management of the end-to-end delivery of void repairs across the London region, ensuring that void properties are turned around to target, within budget and to our Lettable standard. On … required as you will be provided with a company van. You will also have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs and refurbishment projects to void properties, ensuring they are carried out to a high standard Inspecting More ❯

Service Delivery Manager (DV Security Clearance) The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our … clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation … to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation … to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services More ❯

Job summary Working as part of a diverse team, our Service Delivery Managers will be responsible for ensuring we meet all operational and service objectives, and that they are delivered on time and within budget. You will play a key role in creating real improvements in quality … ensuring any change is introduced at pace in a positive manner, playing a key role in creating sustainable improvements in cost, performance efficiency and service delivery. This position is Hybrid Working and is open Bridge House and Hesketh House. What do we offer? o Hybrid working - offering flexibility to … home with the opportunity to be office based should you prefer, or if business needs require it.o 27 days leave (increasing with length of service) plus 8 bank holidays.o Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free More ❯

We're seeking a hands-on Service Delivery and Project Manager to ensure smooth delivery and continuous improvement of IT services across the UK, Europe, and India. You will manage key technology solutions, oversee supplier relationships, and ensure services meet security, availability, and performance standards. You … ll need strong project management skills to lead technology upgrades, service enhancements, and the integration of emerging technologies like AI and advanced data capabilities. We're looking for a self-starter who can mentor others, collaborate effectively, and deliver cost-efficient solutions that add business value. Key Responsibilities: Manage … core IT services and SaaS platforms (Microsoft 365, Power Platform, ExcelPoint, ViewPoint, FieldView, and more). Deliver IT services on budget and within agreed service levels globally. Ensure cybersecurity compliance, including Cyber Essentials Plus certification. Build strong relationships with business units and senior management to align IT services with More ❯

We're seeking a hands-on Service Delivery and Project Manager to ensure smooth delivery and continuous improvement of IT services across the UK, Europe, and India. You will manage key technology solutions, oversee supplier relationships, and ensure services meet security, availability, and performance standards. You … ll need strong project management skills to lead technology upgrades, service enhancements, and the integration of emerging technologies like AI and advanced data capabilities. We're looking for a self-starter who can mentor others, collaborate effectively, and deliver cost-efficient solutions that add business value. Key Responsibilities: Manage … core IT services and SaaS platforms (Microsoft 365, Power Platform, ExcelPoint, ViewPoint, FieldView, and more). Deliver IT services on budget and within agreed service levels globally. Ensure cybersecurity compliance, including Cyber Essentials Plus certification. Build strong relationships with business units and senior management to align IT services with More ❯

Role: Service Delivery Manager Location: London, UK (Onsite) Type: Permanent Responsibilities: Experience in hardcore infrastructure management, not just process management. Handle service desk, end-user services, and datacenter teams. Collaborate with offshore teams. Domain knowledge in Azure and AWS cloud environments. Work on migration and transformation … working with customers on-site. Bachelor's degree or equivalent certifications. Minimum of 5 years hands-on experience in Infrastructure Operations, Network Operations, and Service Desk. Experience in project/program management in relevant areas like Service Desk, Infrastructure Planning, and Network Planning. Specific experience in onshore/ More ❯

Are you an accountant or bookkeeper who is passionate about delivering exceptional customer experiences? Our accounting SaaS client is looking for a Customer Success Manager/Service Delivery Manager to help sales partners and customers succeed through expert onboarding, training, and strategic support. What You'll More ❯

locations around the world with clients across four continents. What you'll do and what we offer The Senior SDM manages client relationships, ensures service excellence, and drives business growth. They lead teams, oversee service delivery, and act as a trusted advisor, meeting SLAs/KPIs and … resolving issues proactively. Key Responsibilities : Onboard clients, manage expectations, and serve as an escalation point. Ensure service alignment with business goals and identify upsell opportunities. Lead teams, approve deliverables, and maintain SOC compliance. Manage risks, forecast resources, and drive operational excellence. We'll provide you with the opportunity to … product knowledge, proactive risk management, and commercial decision-making. Effective communication, team leadership, and alignment with company culture. Key Skills and Qualifications: ITIL-certified Service Management professional (v3/v4, intermediate/expert preferred). Proven under pressure, adept at managing client and internal expectations. Mentors Service Delivery More ❯

in London, we have seven office locations around the world with clients across four continents. What you'll do and what we offer The Service Delivery Manager oversees the delivery of Aptitude's products, ensuring contractual obligations are met while fostering strong client relationships. Acting as … . Allocate and oversee resources, manage distributed teams, and ensure adherence to best practices. Build strong relationships with internal teams and clients to optimize service delivery. Conduct planning, retrospectives, and performance reviews while identifying and implementing improvements. Provide detailed internal reporting, manage risk, and maintain SOC compliance. Align with … options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. Communication : Proficient in English, with excellent report writing, presentation, negotiation, and active More ❯

Building Safety Service Delivery Manager Based in Portishead with agile working Salary £64,422 per annum Permanent 37 hours per week We create great places and communities to live that our customers are proud to call home. Its an exciting time to be joining us. We own More ❯