Service Delivery Manager
- Location
- Thornaby-on-Tees, England, United Kingdom
razorblue role: We are looking for a Service Delivery Manager to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Manage customer service delivery, governance and contractual commitments. Oversee service performance, risk management and operational … excellence for a portfolio of customers. Build strong customer relationships and lead service escalations. Provide reporting, insight and recommendations to drive better outcomes. Support commercial performance, profitability and service growth. Drive continual service improvement and optimisation initiatives. The ideal candidate will have proven experience within ...