Our client is looking to add an excellent Business SupportManager to their small growing business based near the centre in Bristol . They are a specialist construction services company with contracts across theSouth West and London, with a reputation for quality, reliability, and innovation. This is a key role that supports the entire business, ensuring smooth operations, robust systems, and … a high-performing administrative function. About the Role Reporting to the Managing Director and Senior Operations Managers, the Office Manager will lead a small administration team and oversee a wide range of responsibilities including HR support, document control, IT coordination, QA and compliance, and general office management. Youll be instrumental in developing and maintaining efficient systems and processes … that support our operational excellence. Business SupportManager Responsibilities Office & Administration Central point of contact for all admin functions across departments Manage office supplies, branding, reception, and facilities Coordinate diary and meeting room bookings HR Support including onboarding, leavers, and training records Maintain HR files and manage security clearances for staff Answer phones, welcome visitors, manage More ❯
Job Title: Technical SupportManager Location: Lancaster Contract Details: Permanent, Full Time Mon-Fri 9am to 5pm (onsite) Salary: Competitive, based on experience About Our Client: Join a dynamic software and technology company dedicated to innovative solutions that enhance user experiences and streamline operations. Benefits & Perks: Competitive salary and bonus structure Generous holiday allowance Flexible working hours Professional … development opportunities Health and wellness programmes A vibrant office atmosphere just 12 minutes from Lancaster train station Responsibilities: As a Technical SupportManager, you will: Lead a team of technical support specialists, ensuring high-quality service and support. Develop and implement support strategies to enhance customer satisfaction. Troubleshoot complex issues and provide timely resolutions. Collaborate with … product development teams to relay customer feedback and improve products. Conduct training sessions for staff and customers to maximise product use. analyse support trends and make data-driven recommendations for improvements. Essential (Knowledge, skills, qualifications, experience): Proven experience in a technical support role, with at least 3 years in a management position. Strong understanding of software and technology More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Kallidus Ltd
Job Title: Customer Support Team Manager Reporting to: Head of Customer Success Location: Bristol/UK (Remote-first with occasional travel) Job Purpose: Lead, manage and evolve the Customer Support function within the wider Customer Success team. About Us We're a leading SaaS provider in the Learning & Development (L&D) industry, supporting organisations worldwide in creating … experiences. With multiple products in our portfolio, we empower teams through technology that drives growth, engagement, and performance. As we grow, we're looking for a forward-thinking Customer Support Team Manager to lead our global support team of 10+ across the UK and North America. This is a unique opportunity to shape the future of our … support operations and ensure we continue to deliver outstanding experiences to our customers. The Role As Customer Support Team Manager , you'll be responsible for managing and evolving a multi-tiered, customer-centric support function across two time zones. You'll be a hands-on leader who thrives on empowering people, driving innovation, and using data More ❯
way we interact which is why so many of our employees stay with us long term. Due to expansion and growth, we have a new role for a Customer SupportManager to join our fantastic VisNet Monitoring team. You will be working closely with a talented team of people with many years’ industry experience who are supportive, collaborative … and very inclusive. ***This role requires you to be on-site in Capenhurst near Chester (CH1 6ES) 2 days per week*** As Customer SupportManager (CSM) for the VisNet Monitoring team, you’ll be our clients' dedicated point of contact, ensuring they gain maximum value from our hardware and software solutions. You will be responsible for customer retention … issue resolution oversight, SLA performance and the proactive development of client relationships across key accounts. You’ll collaborate closely with product, engineering, QA as well as support and commercial teams to deliver a seamless customer experience and ensure the long-term success of each client relationship. Key Responsibilities of the role are: Customer Support & Relationship Management Build strong More ❯
our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow. Join us as a Technical SupportManager, where you will play a pivotal role in enhancing the support we provide to our major Oil & Gas customers. Imagine being the key point of contact … disability. We energise society, all of society, and we do not discriminate based on our differences. Competitive compensation packages and performance-based incentives. Comprehensive health and wellness benefits to support your overall well-being. Opportunities for professional development and career growth. Flexible work arrangements to support work-life balance. A collaborative and inclusive work culture that values your More ❯
SupportManager Location: Home-based Salary: £60K to £80K + 7.5% bonus This 24-strong ERP reseller has 40 ERP clients, ranging from 20 to 300 users. This is an opportunity to join a small team of directors running a successful and profitable software company, playing a key role in the management and future growth of the ERP … reseller. You will have full responsibility to hire, develop, and motivate your team, and to ensure the delivery of exemplary support services. You will undergo a few months of handover with the retiring supportmanager to ensure a smooth transition. The supportmanager oversees a team comprising: 6 support staff 1 development manager 2 developers The role is primarily managerial, involving interactions with: Staff Clients ERP and other vendors The role involves reviewing reports and analyzing statistics. The support team has historically served as a nurturing environment for support consultants aspiring to move into ERP consulting roles, requiring a focus on: Nurturing Mentoring Coaching Personal development The ideal candidate will More ❯
Evesham, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
itecopeople
IT Manager/3rd Line Support - Hybrid - Near Evesham Salary: £40,000 - £48,000 per annum Start: Immediate if possible Are you an experienced 3rd Line Support professional or IT Manager looking for your next challenge? We're recruiting on behalf of a well-established organisation near Evesham, Worcestershire, seeking a proactive individual to lead their … rest spread across the UK. This is a hands-on role where you'll report directly to the MD and take full responsibility for the company's IT systems, support, and strategy. Your role will involve maintaining and enhancing the current IT infrastructure to ensure it remains secure and fit for the future. You'll make use of tools … at their beautiful office near Evesham) A varied, autonomous role where your input will make a real impact A friendly and supportive working environment Ideal candidate: Proven 3rd Line Support or IT Management experience Confident managing and improving IT systems Comfortable working independently and reporting at senior level Familiar with PowerApps and SharePoint is highly advantageous If you're More ❯
Kent, South East, United Kingdom Hybrid / WFH Options
Manpower
Department: KCC Contract, Operations, Ready Homes Reporting to: KCC Registered Service Manager Location: Kent (Home-based with daily travel) Contract Type: Permanent Hours of Work: 40 hours per week (Monday - Friday, 8:30 AM - 5:00 PM) Salary: £37,279.00 - £52,302.00 per annum About the Role We're looking for a dedicated and experienced KCC Support Worker … Team Manager to oversee our Kent Support Team. Reporting to the KCC Registered Service Manager, you'll be instrumental in providing high-quality support and positive outcomes for young people leaving care, including unaccompanied asylum-seeking young people. This crucial role involves guiding them through their transition into adulthood and independent living, ensuring they receive the … your diary to ensure monthly 1-to-1s and performance reviews are completed. Monitor care plans, workforce plans, and conduct regular audits. Report regularly to the KCC Registered Service Manager and/or the Senior Management Team as required. Manage your time effectively to meet business demands, overseeing a team of support workers across Kent to ensure productivity. More ❯
Group Distribution and Commercial SupportManager Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our … space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people. We're on the lookout for a detail-driven, tech-savvy Commercial Support and Group Distribution Manager to join our central Commercial team. This is a key role that brings together commercial insight, channel expertise, and distribution know-how to help … between CRS, PMS and distribution channels Monitor pricing, availability and system messaging to ensure minimal downtime and errors Troubleshoot interface issues and act as a key liaison for technical support Own the accurate loading of rates and sales conditions across all systems Partner with Sales Support to ensure contracts are correctly distributed and applied Regularly audit rate configurations More ❯
Job title: Integrated Logistics SupportManager Location : Cowes - Isle of Wight - Part time & accruing hours available. Please let us know if you would like to discuss these options Salary: Up to £65,000 plus bonus, (dependent on skills and experience) What you’ll be doing: Lead the Radar ILS and Technical Publications functions, overseeing a team of radar … team development, and annual performance management Act as the focal point for all ILS-related activities, providing ILS technical solutions across a variety of projects (development and in-service support) as well as acting as ILS lead in complex bid/proposals when required Collaborate closely with Programme Managers to ensure ILS Service Level Agreements agreements are met and … that the ILS team provides timely and effective support across multiple projects Ensure ILS team maintain export control service provision to projects where required Support customer meetings for in-service support contracts when required, representing the business needs Oversee performance monitoring of in-service support solutions, ensuring key performance indicators (KPIs) are achieved and continuous improvement More ❯
engagement. The Capacity & Cost Management (C2M) team is critical to optimizing resource utilization and driving cost effectiveness for the TAP program. We are seeking a talented, data-driven Planning SupportManager to lead a team of data analysts. In this role, you will spearhead the development of capacity planning tools, reports, and analytics solutions that directly impact TAP … empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted More ❯
has continued to build on its mission to empower brands by elevating the customer experience and providing connected product solutions that convey trust, generate engagement, enable circular services and support sustainable business models. Visit for more details. This new role will report into the Commercial Development Operations Senior Manager. This newly created role will be responsible for supporting the … operations processes and events, client-onboarding processes, and internal reporting. The role will be a key driver of the Commercial Development team's success. What you will accomplish : Sales Support & Operations Prepare compelling ad hoc presentations for clients, prospects, and internal stakeholders Maintain and update key performance indicators (KPIs) and reporting dashboards used by the commercial team Provide prompt … processes on company systems (e.g., iCertis platform) Facilitate execution of Non-Disclosure Agreements (NDAs) and other legal documents Client Relations Monitoring Monitor and manage website inbound leads and inquiries Support client onboarding processes to ensure smooth transitions Maintain accurate client and prospect databases Event & Travel Coordination Plan and organize business travel arrangements for team members Coordinate sales events, client More ❯
Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. Maximum Storage Duration : Persistent Type : HTML Local Storage Maximum Storage Duration : Session Type : HTML Local Storage bcookie Used in order to detect More ❯
Application SupportManager - ERP Dynamics 365/Nav/BC We are currently working in partnership with a new client who are looking for an experienced Business Application Manager with specific ERP knowledge around MS Dynamics 365/NAV/BC. Job Objective To ensure the effective management and continuous improvement of existing commercial business applications and … tools, contribute to the modernisation of core business systems, and provide reliable support and coverage for the Head of IT as part of a collaborative and forward-thinking team. Key Responsibilities: Maintain and support the day-to-day operation of commercial business application systems, ensuring efficient data processing and system performance. Collaborate with the Head of IT to … plan, specify, select, and implement upgrades to core business systems and the adoption of new technologies. Liaise with external support partners to maintain system stability, performance, and overall effectiveness. Essential Skills: ERP Systems Expertise: Proven experience with recognised ERP platforms—preferably Microsoft Dynamics NAV/Business Central—including system implementation, configuration, ongoing maintenance, user support, and operational IT More ❯
Technical SupportManager Overhead Lines Ref 76993 Vacancy title: Technical SupportManager Overhead Lines Function(s): Development Management, Engineering, Pre-construction Contract type: Full time permanent Region: Midlands Location(s): Swynnerton/Rugby Description Technical SupportManager - Overhead Lines Location: National Talented people are the key to our success About us: Would you like … range of markets. We aim to create great results for our customers, partners and ourselves. The role: We have a fantastic opportunity within our Energy business for a Technical SupportManager within the Overhead Lines department. The Technical SupportManager will work as part of the technical support team, supporting the pre-construction, training, resourcing … and methodology departments. Responsibilities: Provide technical support and insight to our tender teams Work with the management team in developing a suite of Construction Work Instructions and ensuring these are communicated to the project teams Maintain a digital library of Construction Work Instructions Assist the training department in ensuring the correct competencies are in place for our skilled workforce More ❯
Technical SupportManager Overhead Lines Ref 76993 Vacancy title: Technical SupportManager Overhead Lines Function(s): Development Management, Engineering, Pre-construction Contract type: Full time permanent Region: Midlands Location(s): Swynnerton/Rugby Description Technical SupportManager - Overhead Lines Location: National Talented people are the key to our success About us: Would you like … range of markets. We aim to create great results for our customers, partners and ourselves. The role: We have a fantastic opportunity within our Energy business for a Technical SupportManager within the Overhead Lines department. The Technical SupportManager will work as part of the technical support team, supporting the pre-construction, training, resourcing … and methodology departments. Responsibilities: Provide technical support and insight to our tender teams Work with the management team in developing a suite of Construction Work Instructions and ensuring these are communicated to the project teams Maintain a digital library of Construction Work Instructions Assist the training department in ensuring the correct competencies are in place for our skilled workforce More ❯
Job Title: Support Worker Team Manager Location: Kent Salary : £37,279-£52,302 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Support Worker Team to oversee the Support Worker Team, ensuring high-quality support for care … leavers and unaccompanied young people transitioning to independent living. The manager provides guidance to staff, monitors care plans, sets Key Performance Objectives (KPOs), and ensures compliance with relevant legislation and contractual requirements. Key Responsibilities: Plan and prioritise tasks to complete 1-to-1s, performance reviews, and care plan monitoring. Manage and support a team of Support Workers … capability, and provide field cover as needed. Liaise with stakeholders including local authorities, NHS, Police, and other agencies. Ensure staff training and development align with regulatory and contractual requirements. Support young people transitioning to independent living, including life skills development. Maintain accurate, up-to-date care plans and service records. Promote safeguarding and respond to concerns in accordance with More ❯
Our client, a small software house based in Hertford, is seeking an office manager/administrator to join their growing team. Reporting to the Managing Director, your role will include: - A wide range of office orientated tasks from assisting the management team with projects and reports to ordering stationary/supplies, and arranging Christmas parties/staff accommodation - Liaising … with customers regarding their subscription renewals including providing quotations and resolving queries - Basic HR administration where applicable such as processing new starters documents/info - Order management - providing support for the management team when required - Customer record management including updating of records and subscriptions - Basic IT and Finance administration if applicable - Internal document management - Health & Safety administration - Ad hoc More ❯
Software SupportManager Blackburn, Lancashire This leading Software Solutions provider based in Blackburn is seeking an experienced Software SupportManager to take ownership of their Software Support and Service Desk function. This is a senior leadership position, perfect for someone who blends strong technical acumen with a passion for team leadership and outstanding customer service More ❯
Application SupportManager Salary: £40,000 to £65,000 Location: Halesowen (3 days per week in the office) This niche ERP software company is hiring an experienced support manager. The office is based in Halesowen, offering a hybrid working model with 3 days in the office each week. This setup encourages team building, knowledge sharing, and a … Note: You must enjoy working in the office and being around people. This role is not suitable for remote workers. The ideal candidate will have a background in application support, including an understanding of accounting and ERP functionality. This role is fully responsible for managing the support team, requiring previous hands-on experience in: Managing Mentoring Hiring Training … Running support queues Data and analytics Reporting You should be comfortable managing a team of 6 and overseeing support queues effectively. More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Corecruitment International
The Role: Help Desk and Customer SupportManager Location: Peterborough Salary: £45,000 pa + Benefits I am working with a market leader in the supply and servicing of industrial equipment. We are seeking a dynamic and experienced Help Desk and Customer SupportManager . This is a newly created role which presents an amazing opportunity … join this company as they continue to go from strength to strength and grow across the UK Key Responsibilities Oversee the daily operations of the help desk and customer support teams. Develop and implement support policies, procedures, and best practices. Monitor and analyse support metrics to ensure high performance and customer satisfaction. Recruit, train, and mentor support … regular reports on team performance and customer feedback for management. Identify opportunities for process improvements and implement solutions. What you need in your locker Proven experience in a customer support or help desk management role. Strong leadership and team management and motivational skills. Excellent communication and interpersonal abilities. Proficiency with help desk software and customer support tools. Analytical More ❯
Cannock, Staffordshire, West Midlands, United Kingdom
Briggs Equipment Ltd
The Opportunity: Technical Support Services Manager Contract: Permanent Salary: Dependant on experience, company car and 20% bonus Location: Cannock The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that … you will have: Comply with company SHEQ (Safety, Health, Environment and Quality) policies. Supporting SHEQ, Briggs Equipment and Briggs Group Business Units with formal technical investigation Providing an effective support function for all engineering resource with Briggs Equipment and Briggs Group Business Units Coordinating the field Technical support engineers to ensure timely resolutions of all issues, effectively utilizing … feed back to the business with the findings Through your team, ensure that all service Bulletins have been distributed to the relevant people Demonstrate effective leadership of the Technical Support Services Team. Ensuring effective communication with all team members, including, Comm Cells, one to one's and tool box talks, where training needs can be identified and performance standards More ❯
Greensleeves Care are endorsed with Skills for Care and an Assured City and Guilds provider who offer a range of free learning and development to our colleagues. As a Support Services Manager, you will: Manage and oversee reception staff in their administrative duties as well as their communication with visitors to the home Implement and deliver high quality More ❯
mental health consultations, 2nd medical opinions and much more Employee Assistance Programme where you can access free webinars for stress awareness and counselling sessions Group Income Protection which will support you with an income if you are unable to work long term, as a result of an illness or injury Health and Wellbeing Programmes and apps including gym discounts More ❯
IVA Support Team Manager Location : Grantham (Onsite) Shift Pattern : Differing shifts between 8-4 and 11-7 Monday to Friday on a Rota Basis Salary: £30,000 Here at PayPlan, we are looking for a?motivational leader?with a passion for helping people to join our team as an IVA Support Team Manager click apply for More ❯