RFA Greater London, England, United Kingdom TechnicalAccountManager RFA Greater London, England, United Kingdom Get AI-powered advice on this job and more exclusive features. Our ideal candidate will help build and manage existing accounts by striving to understand clients’ overall business requirements and technology needs. The Client Relationship Manager will be required to manage … workloads and prioritize work across the team as well as develop strategy for improving account management and strategic roadmap for clients. Responsibilities: The Client Relationship Manager is responsible for maintaining clients success and responsible for tasks including: Responsible for problem and incident management ensuring that SLA’s are achieved and client expectations are met (or exceeded). Ensure … Able to work under pressure and meet deadlines (willingness to work extra hours when needed). Be the point of contact when handling escalation requests. Qualifications: Experience within a technicalaccountmanager position Good understanding of Technology required (cloud, storage, infrastructure, and desktop). Must have project management experience including cost management and basic accounting calculations. Able More ❯
and reach customers worldwide. Our mission is to provide merchants with the support and resources they need to succeed in the competitive e-commerce landscape. Role Overview As a TechnicalAccountManager, you will be the technical advocate for our merchants, ensuring seamless platform adoption and maximizing the value of SHOPLINE’s ecosystem. You’ll combine … technical problem-solving with strategic account management to deliver exceptional merchant experiences. Key Responsibilities Act as the primary technical contact for merchants, coordinating with SHOPLINE teams to resolve complex issues and optimize platform performance. Scope merchant requirements and recommend tailored SHOPLINE solutions (e.g., API integrations, custom workflows, third-party tools). Develop and manage technical resources … subject matter expert on SHOPLINE’s platform, including updates, APIs, and ecosystem tools. Proactively monitor merchant health metrics, identifying risks and opportunities for growth. Qualifications 5+ years in a technical client-facing role (e.g., TechnicalAccount Management, Solutions Engineering, SaaS Support). Proficiency in e-commerce technologies (e.g., APIs, HTML/CSS, payment gateways) and familiarity with More ❯
streams and audience engagement. We are passionate about empowering digital publishers to succeed in an ever-evolving media landscape. Position Summary: PubX is seeking a dynamic and results-driven TechnicalAccountManager with 2+ years of experience within a TAM role to join our growing team. In this role, you will be responsible for managing and expanding … their commercial goals. You will work closely with publishers to understand their business needs, providing a first point of call for QA, resolutions, and revenue growth. Reports To: Lead, TechnicalAccount Management Location: Fully Remote, accessible to London Seniority: Junior/Mid Package: Competitive Salary (based on experience and impact); Stock Options; Tech Covered; 35 days vacation; Global … Team Meet-Ups Key Responsibilities: Account Onboarding: Serve as the primary point of contact for a portfolio of new clients. Owning the onboarding process of new clients which includes configuring page and GAM setup Ensuring client support, satisfaction and positive performance Business Development: Developing a strong understanding of the Pubx Tech Proactively identifying opportunities of growth across a vast More ❯
Would you like to join the leading global provider of network security solutions to help strategic accounts optimize their customer experience? At Fortinet, we are looking for a TechnicalAccountManager to build a long-term trusted relationship by operating as the primary technical advisor for key enterprise customers. As a TechnicalAccountManager, you will develop a deep understanding of the customer business and technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keep the customers' mission-critical environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices … and technical recommendations that will optimize their return on investment. If you are keen on helping customers achieve their strategic objectives while working on cutting-edge security products, then come and join our team. Key Responsibilities: Develop a deep understanding of the customer business/technical needs to provide technical information, guidance, and support. Become a trusted More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Wex Europe
TECHNICALACCOUNT SERVICE MANAGER/LONDON/HYBRID 2 DAYS PER WEEK IN THE OFFICE/£39,000 - £41,000/PLUS BENEFITS Exciting new opportunity for a TechnicalAccount Service Manager to plan and oversee enterprise-level support and service activities for company products and services for a designated client or group of … packages. Are you a strategic problem-solver with a passion for technology and building strong client partnerships? Do you thrive in a dynamic environment where you can leverage your technical expertise to drive client success and foster growth? If so, we invite you to bring your talents and ambition to our global team. Whats on offer? Highly Competitive salary … leading pension scheme 25 days holiday plus bank holidays- with the opportunity to purchase additional holidays Life assurance Income protection Discount & Perks platform Employee wellbeing Key Responsibilities of the TechnicalAccount Service Manager: Technical Issue Resolution: Serve as the primary technical point of contact for daily operational requests and critical incidents. Develop and maintain comprehensive More ❯
Are you an experienced and dynamic TechnicalAccountManager with significant Technical, business and operational expertise? We are seeking a TechnicalAccountManager to manage partner launch milestones, technical requirements gathering, driving engagement between our Telecom and Mobile OEM partners and various Amazon teams to launch and grow distribution of Amazon subscription … business, Engineering and product teams to deliver scalable product solutions at a global level, have excellent program and project management skills and be proficient in translating business requirements into technical requirements. Roadmap prioritization, milestone management and a strong will to deliver results are critical skills for this role. To be successful in this role, you will need to be … will work with accounts across Japan and Asia Pacific. Key job responsibilities Manages assigned enterprise accounts including major business partners with significant impact. Responsible for managing day-to-day Technical, operational and project launch related activities (Technical Project kick-off, Solution design, HLD closure, Amazon systems onboarding, milestone tracking, wholesale subscription and preload application delivery support, data tracking More ❯
London, England, United Kingdom Hybrid / WFH Options
Pioneering People
Social network you want to login/join with: Exciting new opportunity for a TechnicalAccount Service Manager to plan and oversee enterprise-level support and service activities for company products and services for a designated client or group of clients. You will ensure quality service and operational performance within the parameters of program and delivery standards … packages. Are you a strategic problem-solver with a passion for technology and building strong client partnerships? Do you thrive in a dynamic environment where you can leverage your technical expertise to drive client success and foster growth? If so, we invite you to bring your talents and ambition to our global team. What’s on offer? Highly Competitive … the London Bridge office) Industry leading pension scheme 25 days holiday plus bank holidays- with the opportunity to purchase additional holidays Life assurance Income protection Key Responsibilities of the TechnicalAccount Service Manager: Technical Issue Resolution: Serve as the primary technical point of contact for daily operational requests and critical incidents. Develop and maintain comprehensive More ❯
TechnicalAccountManager Leeds (office-based with client visits) £28,000 – £35,000 (depending on experience) Full-time | Permanent You've done your time on the helpdesk. You know your way around Office 365, backups, AD, virtual machines, and networks. But you're tired of being stuck behind tickets. You want to use your knowledge to actually … in what you're delivering. You'll be good at this if: You've worked in an MSP or busy IT department before. You're confident talking to non-technical people about technical problems. You understand what “value” looks like to a client, not just what tools they use. You're organised, calm under pressure, and follow through … you say you'll do. You'll be doing things like: Helping clients figure out what they need (even when they're not sure themselves). Acting as their technical sounding board and go-to contact. Working with the helpdesk to make sure issues get resolved properly and not just closed. Advising on upgrades, improvements and potential risks. Keeping More ❯
London, England, United Kingdom Hybrid / WFH Options
BASE Media Cloud Limited
Role: TechnicalAccountManager Contract: Full-time Location: US East Coast (New York area) Position Overview: base is a leading provider of cloud-based media production workflows and asset management solutions. We empower creative advertising agencies, media production companies, and post-production studios with cutting-edge technology to streamline their production pipelines. With a strong global presence … we are expanding our footprint in the US and seeking a TechnicalAccountManager (TAM) based in the New York area to drive client success and business growth. As a TechnicalAccountManager (TAM), you will be responsible for managing relationships with key clients, ensuring seamless integration of our solutions into their workflows, and … providing expert technical guidance. This role requires a deep understanding of media production technology, excellent problem-solving skills, and a customer-first mindset. You will act as the primary technical liaison between our clients and internal teams, ensuring successful deployment and ongoing support of our solutions. Key Responsibilities: Serve as the main point of contact for assigned clients More ❯
Social network you want to login/join with: ? London, UK | ? Full-time | ? Senior-Level I'm hiring for a TechnicalAccountManager on behalf of a high-growth SaaS company building a next-generation observability platform. Their technology helps engineering teams monitor, analyse, and act on their logs, metrics, traces, and security data — improving performance and … cutting observability spend. This is a senior, customer-facing technical role ideal for someone with a background in cloud infrastructure, observability tools, and DevOps. You’ll play a key role in onboarding, supporting, and expanding relationships with enterprise customers — from hands-on implementation to strategic advisory. ? What You’ll Be Doing: Own the technical onboarding journey for new … and engineering teams to understand requirements and deliver high-impact observability solutions. Troubleshoot complex infrastructure issues (Kubernetes, Docker, pipelines, etc.) and advise on best practices. Act as a trusted technical advisor , providing guidance on implementation, optimisation, and long-term success. Partner with sales and customer success teams on renewals, expansions, and QBRs. What You Bring: Strong hands-on experience More ❯
Customer Success, TechnicalAccountManager Customer Success, TechnicalAccountManager 6 days ago Be among the first 25 applicants Looking to make a real impact in the fast-growing world of identity security? Join Veza, the company transforming how organizations manage access through our innovative Intelligent Access platform. Bring your talents to Veza and … help us shape the future of the industry. A TechnicalAccountManager (TAM) serves as a strategic technical advisor, bridging the gap between a customer's business objectives and the capabilities of a Veza platform. They achieve this by crafting and implementing success and adoption plans that directly align with customer goals, ultimately driving tangible value … and outcomes. Leveraging their technical expertise and relationship management skills, TAMs will guide customers in maximizing the platform's potential, ensuring they unlock its full value and fostering growth for both the customer and the company. Responsibilities Technical Advisory and Platform Adoption: Provide expert technical guidance and support to customers, ensuring the successful onboarding and leading adoption More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as SEO TechnicalAccountManager: Proactively manage a portfolio of client's online marketing campaigns. Interpret client needs and requirements to ensure content, creative, and outreach campaigns are delivered effectively. Develop and maintain strong client relationships. Collaborate with other SEO departments to develop overall strategies. Manage client expectations proactively and promote clear … communication, including reporting. Monitor campaign performance, analyze data, and make recommendations for improvements. Adjust campaigns in response to search engine and algorithm updates. Coordinate with sales account managers to ensure unified client management. What we'd like you to bring to the role: Proven experience managing multiple successful SEO campaigns. Excellent organizational, analytical, and attention to detail skills. Strong … to build rapport at all levels. Ability to produce comprehensive reports and communications. Confidence to participate in meetings with senior management. Advanced skills in Excel or similar spreadsheet software. Technical understanding of website architecture. Experience with website management, building, or blogging. About Us We're IDHL. With over 20 years of experience, we are experts in digital marketing, website More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as SEO TechnicalAccountManager: Proactively manage a portfolio of client's online marketing campaigns. Interpret client needs and requirements to ensure content, creative, and outreach campaigns are delivered effectively. Develop and maintain strong client relationships. Collaborate with other SEO departments to develop overall strategies. Manage client expectations proactively and promote clear … communication, including reporting. Monitor campaign performance, analyze data, and make recommendations for improvements. Adjust campaigns in response to search engine and algorithm updates. Coordinate with sales account managers to ensure unified client management. What we'd like you to bring to the role: Proven experience managing multiple successful SEO campaigns. Excellent organizational, analytical, and attention to detail skills. Strong … to build rapport at all levels. Ability to produce comprehensive reports and communications. Confidence to participate in meetings with senior management. Advanced skills in Excel or similar spreadsheet software. Technical understanding of website architecture. Experience with website management, building, or blogging. About Us We're IDHL. With over 20 years of experience, we are experts in digital marketing, website More ❯
As a TechnicalAccountManager in our Support function, you will thrive in technical support and troubleshooting roles. In addition to mastering product deployments and customer enablement, you'll work closely with our customer-facing teams to maximize customer value and drive retention rates. You'll develop deep product expertise, advising customers on best practices and … ensuring they achieve maximum value. If you excel at both technical problem-solving and building strong customer relationships, this role offers an exciting blend of responsibilities and a direct impact on business growth. Requirements About You You're a tech-savvy professional who loves solving complex technical problems and identifying opportunities to enhance the customer experience. You're … confident in cloud deployments and have a strong understanding of DevSecOps principles. You communicate effectively with both technical and non-technical stakeholders. You excel at collaboration, forging partnerships with developers, product managers, customer success, and sales. You adapt quickly, moving from deep technical discussions to strategic sales conversations. Additional Attributes Customer-centric mindset: You ensure customers are More ❯
Team Description Pendo's TechnicalAccount Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. TechnicalAccount Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers … as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the TechnicalAccount Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own … the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and More ❯
Pendo's TechnicalAccount Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. TechnicalAccount Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a … strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the TechnicalAccount Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book … the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and More ❯
Pendo's TechnicalAccount Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. TechnicalAccount Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a … strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the TechnicalAccount Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book … the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and More ❯
Job Description How You'll Make an Impact We're seeking a highly motivated TechnicalAccountManager (Mid-Market - Accelerate) to play a pivotal role working on Epsilon's Mid-Market Product Accelerate. This is a technical client-facing role in a team that's shaping the future of digital marketing.As a key member of our … EMEA Accelerate team, you'll become the regional expert on our suite of innovative products-supporting clients, driving onboarding excellence, and collaborating across technical and commercial teams to deliver tailored solutions. This is a hybrid role based in our London office. (2/3 days per week). What You'll Achieve Develop in-depth knowledge of Accelerate products. … will be the "go-to" person in EMEA. Build strong and positive relationships with internal teams and customers within the EMEA region. Support on client calls, client demos and technical support. Collaborate closely directly with Technical and Product teams to deliver the best tailored solution for our client's problems. Work on multiple projects simultaneously and prioritise workload More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
TechnicalAccountManager, Telecommunications, Networking, Security, COR7257 We seek an experienced TechnicalAccountManager who has a background in telephony and networking to join our client based in Reading. The role is hybrid with 3 days in the office each week. The Role This is an excellent opportunity for a TechnicalAccount Manager. You'll be supporting a key customer, working for a company with a growing reputation in their field. The TechnicalAccountManager will have a background in the telecommunications industry with core network experience. Any prior experience of working in the security sector would be welcome. We're expecting the TechnicalAccountManager to be able to work as a Pre/Post Sales resource for the team, providing excellent service to the customer. The Company The TechnicalAccountManager will join a global market leader in providing trusted Cybersecurity solutions. The TechnicalAccountManager will contribute to a supportive team environment, which rewards hard work More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Corriculo Ltd
TechnicalAccountManager, Telecommunications, Networking, Security, COR7257 We seek an experienced TechnicalAccountManager who has a background in telephony and networking to join our client based in Reading. The role is hybrid with 3 days in the office each week. The Role This is an excellent opportunity for a TechnicalAccount Manager. You'll be supporting a key customer, working for a company with a growing reputation in their field. The TechnicalAccountManager will have a background in the telecommunications industry with core network experience. Any prior experience of working in the security sector would be welcome. We're expecting the TechnicalAccountManager to be able to work as a Pre/Post Sales resource for the team, providing excellent service to the customer. The Company The TechnicalAccountManager will join a global market leader in providing trusted Cybersecurity solutions. The TechnicalAccountManager will contribute to a supportive team environment, which rewards hard work More ❯
Join to apply for the TechnicalAccountManager role at WSC Sports 1 week ago Be among the first 25 applicants Join to apply for the TechnicalAccountManager role at WSC Sports WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through … the beginning of what we have to offer! Join us and be a part of the best tech team as we Fuel The Fandom. What You'll Do: Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions. Running SQL queries and looking at … code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine. Technical subject matter expert for WSC Sports platform during customer calls and presentations. Maintain ongoing technical discussions with the customer across all levels. Work with Product and R&D teams to capture and articulate customer and prospect More ❯
TechnicalAccountManager, Amazon Pay IN, Amazon Pay IN Working in a dynamic environment, your responsibilities will include helping merchants resolve their issues with Amazon Pay, monitoring their success rates, supporting their go-live, reviewing SOPs on a regular basis, and taking necessary actions. Operating in a fast-moving and sometimes ambiguous environment, you will work autonomously … SOPs, and work with multiple internal stakeholders in an ever-changing business climate. Key job responsibilities The role is for a 12-month contract (FTC). Work as a TechnicalAccountManager for all Amazon Pay merchant partners – quickly driving their issues to closure and providing excellent communication and collaboration with them and the other support members. … to share knowledge with team members to better enhance our knowledge base. Bring independent analysis, communication, and problem-solving to merchant escalations. Collaborate with the Engineering, Product Management, and Technical Support teams to drive solutions for merchant issues. BASIC QUALIFICATIONS Bachelor’s degree in Information Science/Information Technology, Computer Science, Engineering, or related field. 4+ years of experience More ❯
TechnicalAccountManager Banking Client HQ Reporting to: Group Account Director Hours: Mon-Fri Position Concept As the post holder, you will be expected to have a detailed technical understanding of the installed MEP systems, contingency procedures and be proactive in coaching other members of your team to ensure capability is consistent within the team. … The TechnicalAccountManager will also be expected to become familiar with all aspects of the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the TechnicalAccountManager will be accountable for the delivery of all day-to-day MEP activities, including the … Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during these works. The TechnicalAccountManager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The TechnicalAccountManager will be More ❯
TechnicalAccountManager Reporting to: Group Account Director 3 Month Fixed Term Contract Hours: 0800-1700 Mon-Fri Position Concept As the post holder, you will be expected to have a detailed technical understanding of the installed MEP systems, contingency procedures and be proactive in coaching other members of your team to ensure capability is … consistent within the team. The TechnicalAccountManager will also be expected to become familiar with all aspects of the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the TechnicalAccountManager will be accountable for the delivery of all day-to-day … MEP activities, including the Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during these works. The TechnicalAccountManager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The TechnicalAccountMore ❯
Our ideal candidate will help build and manage existing accounts by striving to understand clients’ overall business requirements and technology needs. The Client Relationship Manager will be required to manage workloads and prioritize work across the team as well as develop strategy for improving account management and strategic roadmap for clients. Responsibilities: The Client Relationship Manager is … Able to work under pressure and meet deadlines (willingness to work extra hours when needed). Be the point of contact when handling escalation requests. Qualifications: Experience within a technicalaccountmanager position Good understanding of Technology required (cloud, storage, infrastructure, and desktop). Must have project management experience including cost management and basic accounting calculations. Able More ❯