Lead UX and UserResearch Manager Do you love all things digital? Do you have significant user reasearch and UX/UI design experience? Do you love all things luxury retail? If YES, we may have the role for you Luxury department store, Harvey Nichols, is searching … for a Lead UX and UserResearch Manager in our Head Office in London Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. How we reward your hard work At Harvey Nichols, we champion career development and … groups Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! About the role As Lead UX and UserResearch Manager you will be responsible for driving improvement in our digital customer experience, through robust userresearch, data analytics and more »
Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but … and engaging content. Be part of our journey to redefine how languages are learned. Key areas of focus : Lead and own end-to-end userresearch process across all product squads, identifying research opportunities to conducting studies and delivering actionable insights, establishing and implementing best practices and … methodologies to ensure comprehensive user understanding. Develop, own and define a holistic userresearch strategy in collaboration with product operations, product management, and design teams, aligning it with the company’s goals and product roadmap. Utilize a variety of research methods, including but not limited to more »
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We're hiring for a Senior User Researcher who can inspire and lead our UR community and influence our project teams. Our DWP Digital community is taking on a once-in-a-generation digital transformation. We're bringing together the best tech, tooling and in … house talent to design and build modern, simple-to-use products and services. Our User Researchers work on internal and external userresearch projects to gather insights and feedback from a diverse range of users. The types of users we work with can range from citizens accessing … Child Maintenance or DWP staff accessing internal systems and services that enable them to to do their jobs well. Join us and help put user needs, and expert userresearch, at the heart of everything we do. So, what can I expect as a Senior Usermore »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We're hiring for a Senior User Researcher who can inspire and lead our UR community and influence our project teams. Our DWP Digital community is taking on a once-in-a-generation digital transformation. We're bringing together the best tech, tooling and in … house talent to design and build modern, simple-to-use products and services. Our User Researchers work on internal and external userresearch projects to gather insights and feedback from a diverse range of users. The types of users we work with can range from citizens accessing … Child Maintenance or DWP staff accessing internal systems and services that enable them to to do their jobs well. Join us and help put user needs, and expert userresearch, at the heart of everything we do. So, what can I expect as a Senior Usermore »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We're hiring for a Senior User Researcher who can inspire and lead our UR community and influence our project teams. Our DWP Digital community is taking on a once-in-a-generation digital transformation. We're bringing together the best tech, tooling and in … house talent to design and build modern, simple-to-use products and services. Our User Researchers work on internal and external userresearch projects to gather insights and feedback from a diverse range of users. The types of users we work with can range from citizens accessing … Child Maintenance or DWP staff accessing internal systems and services that enable them to to do their jobs well. Join us and help put user needs, and expert userresearch, at the heart of everything we do. So, what can I expect as a Senior Usermore »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We're hiring for a Senior User Researcher who can inspire and lead our UR community and influence our project teams. Our DWP Digital community is taking on a once-in-a-generation digital transformation. We're bringing together the best tech, tooling and in … house talent to design and build modern, simple-to-use products and services. Our User Researchers work on internal and external userresearch projects to gather insights and feedback from a diverse range of users. The types of users we work with can range from citizens accessing … Child Maintenance or DWP staff accessing internal systems and services that enable them to to do their jobs well. Join us and help put user needs, and expert userresearch, at the heart of everything we do. So, what can I expect as a Senior Usermore »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We're hiring for a Senior User Researcher who can inspire and lead our UR community and influence our project teams. Our DWP Digital community is taking on a once-in-a-generation digital transformation. We're bringing together the best tech, tooling and in … house talent to design and build modern, simple-to-use products and services. Our User Researchers work on internal and external userresearch projects to gather insights and feedback from a diverse range of users. The types of users we work with can range from citizens accessing … Child Maintenance or DWP staff accessing internal systems and services that enable them to to do their jobs well. Join us and help put user needs, and expert userresearch, at the heart of everything we do. So, what can I expect as a Senior Usermore »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary We are excited to offer the opportunity to bring on board a Junior UserResearch Officer. As a digital team we are continuing to expand our growing team. As a UserResearch Officer you will be responsible for carrying out userresearch … specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate research strategies to facilitate early stage concept and prototype … testing, and continual research on design iterations. Leading the research process from developing a research and recruitment approach, through to fieldwork, analysis and report writing. Planning and conducting qualitative research to a high standard - from interviewing to moderating workshops and usability testing sessions - to generate actionable more »
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Anson McCade
User Researcher - Defence Sector 65,000 – 75,000Location: United Kingdom (Bristol – Bristol) Type: Permanent Skills: Userresearch, user experience User ResearcherLocation: Bristol/RemotePosition Summary:Do you want to be at the heart of some of the biggest and most ambitious programs undertaken to keep … Designers, Business Analysts, and Engineers to deliver industry-leading experiences across a broad range of products and services.Your Role Will Include:Planning and executing userresearch studies, employing a range of qualitative and quantitative research methods, such as interviews, usability testing, surveys, and ethnographic research.Collecting and analysing … user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations.Developing user archetypes, journey maps, and other user-centred design and research artefacts to effectively communicate user insights and facilitate decision-making.Collaborating with designers, product managers, and developers to translate researchmore »
The Role: This position is a unique opportunity to develop, deploy, and lead userresearch within our innovative Software creative team. You'll work closely with talented designers and engineers to plan, execute, and analyse userresearch studies that inform our software product strategy and design … decisions. Your work will incorporate cutting-edge AI solutions across smartphone, audio, OS, and new interface designs. Responsibilities: Lead all userresearch initiatives across a variety of software applications, ensuring a deep understanding of user needs, behaviours, and motivations Develop and implement strategies , methodologies, and processes to … gather actionable user insights Design and conduct userresearch activities such as usability testing, interviews, surveys, field studies, and data analysis Translate research findings into design and software recommendations and requirements through collaborating closely with product managers, hardware designers, software designers and engineers Evangelise a usermore »
tactical design work to deliver solutions to known problems. They also mentor junior designers and contribute to timeboxed improvement initiatives, bringing their expertise in userresearch and data analysis to play a strategic role in the design process. Duties and Responsibilities Tactical Design Execution: Use design tools such … Collaborate with product teams to drive discreet design projects independently, focusing on tactical design work and delivering solutions to known problems Apply expertise in userresearch and data analysis to play a strategic role in the design process and ensure designs align with client visions and UX strategy … and receive positive performance reviews Practice Improvement: Number of departmental practice improvement initiatives contributed to or led by the Senior UX/UI Designer UserResearch and Data Analysis: Number of userresearch and data analysis projects completed by the Senior UX/UI Designer Average more »
Senior UserResearch Consultant | Remote/Leeds | £75k + bonus | Public and Private sector | SC Clearance About the business 🚀 This consultancy set up their UCD practice 18 months ago with the help of 2 key leaders in the Service Design space (you might know who they are already … in the public sector but also branching out into the private sector they're looking to grow their team with more Service Designers and User Researchers. G.Digital has supported the growth of this team with 6 team members over the last 18 months who are all still there now … and LOVING it. About the role 👩💻🧑💻 As a Senior User Researcher you’ll be working on any number of projects, typically in the public sector including places like: NHS Digital MOJ DWP You’ll be part of an agile team of software engineers, designers, Service Designers, product managers, and more »
User Researcher Clearance: BPSS Location: Remote Role Overview: We are seeking a User Researcher to join our team. As a User Researcher, you will be responsible for planning, designing, and conducting end-to-end userresearch as part of cross-functional international teams. You will … work with qualitative and quantitative research frameworks, analyse and translate research into meaningful and actionable insights. In addition, you will conduct research with a diverse range of people, including vulnerable users, and effectively communicate research insights and recommendations to team members and senior stakeholders. Responsibilities: - Plan … design, and conduct end-to-end userresearch as part of cross-functional international teams - Work with qualitative and quantitative research frameworks to gather data and insights - Analyse and translate research findings into meaningful and actionable insights - Conduct research with a diverse range of users more »
User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of … their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use more »
digital experience for customers and ensure they are at the centre of our design decisions on an ongoing basis. Responsibilities: Design and deliver wireframes, user stories and user journeys for a wide range of devices and interfaces which balance user needs, business goals and technological possibilities. Support … the Lead UX Designer during the Discovery phase of a project, supporting in obtaining upfront research to ensure alignment with the wider team. Work alongside the Lead UX Designer in the running of the discovery sessions, creating the appropriate assets to capture requirements, these could include affinity diagrams, empathy … maps and user journey maps, etc. Organize and schedule userresearch sessions and create test plans. Manage userresearch data repository i.e. video content, transcripts, survey answers to ensure research is accessible and visible to wider teams. Develop scenarios to understand the goals/ more »
Why this role? As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users … problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such … as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis more »
with business goals and market positioning. • Collaborate with cross-functional teams including Design, Engineering, Sales, Marketing, and Customer Service to deliver innovative solutions. • Understand user needs and market trends to enhance product user flows and contribute to strategic product differentiation. • Support technical team members by providing insights into … ensuring operational excellence. • Support the tracking of key performance indicators (KPIs), contributing to the assessment of project success and overall company growth. • Engage in userresearch activities to help identify customer pain points, validate hypotheses, and test product features. • Conduct userresearch to understand customer pain … points and utilize market trends to inform product development. • Facilitate team efficiency by grooming the product backlog and defining user stories for technical implementation. • Monitor product performance post-launch and iterate to enhance functionality. We're looking for someone who must have: • Foundational Product Management Experience: With a strong more »
Wednesdays & Thursdays). Sponsorship is NOT available, sorry. Working very closely with the Head of UX , you will focus purely on UX design and Research - not UI/Product design. The client's digital presence is mainly web-based. They're accessible via mobile too but you're unlikely … to be working on an app (just fyi in case that's your thing). Your key responsibilities will include; Run user experience research to understand their users’ journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture … findings from user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with userresearch, internal discussion, presentations to stakeholders, and delivery. Work with Editorial leads more »
Farnborough, England, United Kingdom Hybrid / WFH Options
Shaw Daniels Solutions
clients use for the reduction of insider threat and increased security. Their product portfolio is constantly evolving, and it is important to deliver great user experience for the success of the business. In addition, they aim to expand their products’ portfolio to cater for an international market, where the … to life. Working on both new and existing products, the UX/UI Designer will work closely with a cross functional team to understand user needs, conduct userresearch, and translate insights into innovative design solutions. Their chosen frontend technology is Reactjs and this role would be … expected to produce frontend artifacts using this technology. Key Responsibilities Conduct userresearch, competitor analysis, and user journey mapping to understand user needs and pain points. Design intuitive and user-friendly interfaces for enterprise-level systems, workflows, dashboards, forms, and reports. Develop high-fidelity mock more »
Focaldata is a technology company that builds research products and deploys AI to transform the way that organisations understand public opinion. We re doubling revenue every year with outstanding, high-impact clients including FTSE 100 and Fortune 500 businesses and some of the world s largest philanthropic organisations. We … skills and a strong focus on UI and visual design. As a Senior Product Designer, you will play a critical role in shaping the user experience and visual identity of our AI products. You will work closely with cross-functional teams, including product managers, engineers, and researchers, to create … intuitive and aesthetically pleasing designs that meet both user needs and business goals. If you are passionate about creating exceptional user experiences and have a keen eye for visual design, we would love to hear from you. What you ll be doing In this role, you have the more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Confidential
achieve a world-class change in the delivery of public procurement. They will have direct responsibility for our enterprise and solutions architecture, product management, userresearch, service design, business analysis and Business Relationship Management specialties in a fast-paced and challenging environment. You will be expected to achieve … the components needed and how they interrelate, particularly in the context of public procurement and ongoing procurement reform initiatives. Provide thought leadership on both user-level and API-based services, and how these can be further developed and exploited across public procurement to build an ecosystem of services to … benefits of these services and how they fit into the overall digital roadmap. Building, leading and running the Design Team, consisting of Product Management, UserResearch & UX and Service Design, Business Analysis, Enterprise and Solutions Architecture, Business Relationship Management and Continuous Improvement. Provide thought leadership on and input more »
of a highly successful, mature, profit-making business that retains the community driven approach of a start-up Your day-to-day - Design and research (80%) - Process and Tooling (10%) - Personal Development (10%) This includes a deep dive into the creation of our SaaS products, working alongside a dynamic … to the platform. - Demonstrable experience in design delivery and Agile methodologies. - You're comfortable explaining solutions to both technical & non-technical stakeholders Technical Skills - UserResearch: Ability to conduct userresearch through interviews, surveys, usability testing, and data analysis to understand user needs, behaviors, and … pain points. - User-Centered Design: Expertise in designing with a user-centric approach, ensuring that products and services are intuitive, accessible, and meet user expectations. - Wireframing & Prototyping: Proficiency in creating wireframes, low-fidelity prototypes, and high-fidelity interactive prototypes to visualize and test design concepts. - Information Architecture more »
The Opportunity There is an exciting opportunity for a Head of User-Centred Design to join the senior Digital Services team within the Digital, Data, and Technology (DDaT) Directorate within a UK-based regulatory body. Their vision is to be a catalyst for innovation and regulatory effectiveness, using digital … strategy into sustainable solutions, and inspire a team of experts. The Digital team is transforming to become a modern, high-performing function with agility, user-centricity, and innovation embedded throughout. As Head of User-Centred Design, the role involves developing capabilities to empower this transformation. The Role As … Head of User-Centred Design, this role will be responsible for: Setting and communicating the UCD function's strategic direction. Acting as the 'Voice of the Saver, Scheme, and Employer,' ensuring inclusive and accessible services. Developing the Research and Service Design capability. Leading multi-disciplinary teams to ensure more »
The Opportunity There is an exciting opportunity for a Head of User-Centred Design to join the senior Digital Services team within the Digital, Data, and Technology (DDaT) Directorate within a UK-based regulatory body. Their vision is to be a catalyst for innovation and regulatory effectiveness, using digital … strategy into sustainable solutions, and inspire a team of experts. The Digital team is transforming to become a modern, high-performing function with agility, user-centricity, and innovation embedded throughout. As Head of User-Centred Design, the role involves developing capabilities to empower this transformation. The Role As … Head of User-Centred Design, this role will be responsible for: Setting and communicating the UCD function's strategic direction. Acting as the 'Voice of the Saver, Scheme, and Employer,' ensuring inclusive and accessible services. Developing the Research and Service Design capability. Leading multi-disciplinary teams to ensure more »
across the business with senior stakeholders Owning, defining, planning and communicating new product features, roadmaps, product backlog and success metrics. Understand markets, competition and user requirements in depth to identify market opportunities, new feature requirements, and build business cases. Empathising with users, conducting userresearch, and translating … user insights into actionable product improvements as part of requirement collection initiatives. Identify problems, analyse root causes, and develop creative solutions to drive commercial success of the product and feature delivery: increase revenue, reduce sales cycles and reduce manual work owned by the client facing teams. Being goal-oriented … focusing on outcomes: owning usage, retention and P&L. management: collaborating with senior management, customer facing teams, engineering and user experience teams, negotiating priorities, and providing clear direction. with Sales, Customer Success & Marketing to drive forward the feature launch and grow its impact on company revenue. Gathering, analysing and more »