Training and Quality Assurance Manager
- Hiring Organisation
- Travel Trade Recruitment
- Location
- London, United Kingdom
- Employment Type
- Permanent
their in-house and virtual call centre teams. You will create and oversee innovative training programs to ensure new employees and remote team members are fully prepared to represent the companies and its partners with excellence. Job Description: * Develop and present induction programmes … in a timely manner Experience Required: * Proven experience in designing, delivering, and evaluating training programs, preferably within a contact centre or virtual training environment. * Proficiency with learning management systems (LMS) and e-learning tools. * Experience in the travel industry is highly preferred. * Excellent communication, presentation ...