Engineer . Key Responsibilities 1st/2nd Line Technical Support Provide first and second-line support to internal users across multiple offices and remote locations. Troubleshoot issues across Windows desktop and server environments, Microsoft 365, Azure AD, and common business applications. Resolve incidents via phone, email, remote tools, and in-person support. Manage and escalate tickets effectively within … SLAs. Systems & Platform Support Administer and maintain core internal IT systems, including: Microsoft 365 (Exchange, SharePoint, Teams) Azure AD/Active Directory Endpoint management tools (Intune/Autopilot) Windows Server services (DNS, DHCP, Group Policy) Support internal networking infrastructure (switches, firewalls, Wi-Fi) at a basic troubleshooting level. Operational Duties Build and configure laptops, desktops, and mobile devices. … under guidance from senior engineers. Skills & Experience Essential Experience in a 1st or 2nd line support role (MSP experience advantageous but not required). Strong technical understanding of: Windows10/11 Microsoft 365 administration Active Directory/Azure AD Basic networking (TCP/IP, DNS, DHCP, VPN) Comfortable with remote support tools and ITSM/ More ❯
projects, such as Exchange, file servers, and hybrid AD to cloud solutions, ensuring smooth transitions. What You Will Bring: - Strong experience in supporting Microsoft 365, Azure AD, and Windows10-11 environments. - Hands-on knowledge of on-premises Active Directory and Exchange Server (2016/2019 preferred). - Proficiency with Intune for device management, compliance policies More ❯
projects, such as Exchange, file servers, and hybrid AD to cloud solutions, ensuring smooth transitions. What You Will Bring: - Strong experience in supporting Microsoft 365, Azure AD, and Windows10-11 environments. - Hands-on knowledge of on-premises Active Directory and Exchange Server (2016/2019 preferred). - Proficiency with Intune for device management, compliance policies More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
WSR (Working Solutions Recruitment Services)
projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like … application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against More ❯
projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like … application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against More ❯
Aston Cross Business Park, Unit 50, Rocky Lane, England
ILICOMM TECHNOLOGY SOLUTIONS LIMITED
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid/Remote Options
BAM UK & Ireland
continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Sopra Steria
to a civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using … rota, working one week in six. What youll bring: Strong understanding of patch management and deployment. Experience with MS Exchange, VMWare, Citrix VDI, Remote Access/VPNs, and Windows Server 2019/22. Familiarity with computer networks and security concepts, including firewalls and antivirus solutions. ITIL V4 knowledge. It would be great if you had: CCA-V/… CCA-P certification. Experience with Windows10/11 upgrades and software packaging. MS MECM and UE-V administration experience. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Full time, Permanent Location More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom
Franklin Fitch
Support or Service Desk environment Strong technical knowledge and a customer-focused mindset Excellent communication skills and attention to detail A proactive, flexible, and resilient approach Technical Skills Windows10/7 and mobile operating systems Microsoft Office/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems More ❯
Hounslow, London, United Kingdom Hybrid/Remote Options
Mackenzie Jones IT
based technical activities. Experience Required: IT Support - 1st & 2nd Line Support - happy to deal with 1st Line Tickets. Act as the first point of contact for IT issues. Windows10/11. Microsoft 365. MDM - Intune. Apple iOS & Android support. Active Directory & Azure AD - password resets, permissions, mailbox management etc Support Desktop Applications. Networked Peripherals - Printers More ❯
support Technical skills should include: Cisco Expertise: Strong knowledge of Cisco routers and switches Networking: TCP/IP connectivity and IT security Firewall: Configuration, management, and reporting (Fortinet) Windows Server: 2016, 2019, and 2022 Communication: High-level written and verbal skills Virtualisation: Windows Hyper-V Identity & Access: Active Directory/Azure AD Administration Microsoft Stack: Azure … Office 365 & Intune Device Support: Windows10/11, Apple devices, Intune, Apple and Meraki MDM Backup & DR: Backup technologies and disaster recovery strategies SQL: Microsoft SQL Server experience advantageous What our client is looking for Network Design and Implementation Architecting scalable networking solutions based on business requirements Working with senior management to define internal policies More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
Fi, VPN, docking stations). Provide expert support for Microsoft 365 apps such as Teams, OneDrive, and Outlook. Review and triage suspected phishing emails. Build, configure, and replace Windows 11 laptops for new starters and existing users. Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You … or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook, Power BI) Microsoft Entra ID/Azure AD Microsoft Intune (device & mobile management) Windows10/11 configuration and troubleshooting Confidence diagnosing hardware, connectivity, and access issues. Familiarity with ITSM tools. Excellent communication and customer service skills. A proactive, pragmatic approach More ❯
on occasion you may also be assisting onsite. Your role will involve client support, configuration of hardware/software, repairs and preventative maintenance. Your role will be predominantly Windows/Microsoft focused, Office 365, client OS support and peripheral configuration. In addition, you will be configuring servers, Cisco switches, routers, firewalls and cloud services. Experience of networking implementation … Networking TCP/IP and connectivity with knowledge of routers, switches and Firewalls. * 365/Azure Experience. * Active Directory/Azure AD administration including Group Policy configuration. * Supporting Windows10/11. * Verbal communication skills. Experience in the following areas would be advantageous: * Server administration (2016, 2019 and Server 2022) * Windows Hyper-V Virtualisation. More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end … smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting More ❯
Provide technical guidance to clients to enhance system performance and IT strategy Assist with project-related work including design, implementation, and testing Skills & Experience Required Strong knowledge of Windows10/11 and macOS Hands-on experience with LAN/WAN/Wi-Fi networking, including troubleshooting and configuration Solid understanding of Windows Server … application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Sterling Bridge Limited
engineers wholl help you progress quickly into 3rd Line or Infrastructure roles . Required Skills: 13 years experience in IT support or 2nd Line roles Good knowledge of Windows10/11, Microsoft 365 & Active Directory Exposure to Azure, Intune, or virtualisation is highly beneficial Solid understanding of networking basics DNS, DHCP, VPNs, firewalls Strong problem More ❯
a clear development path into 2nd Line, Infrastructure, Cloud, or Cyber Security . Required Skills: 1 year MSP experience OR completed MSP apprenticeship (ideal) Experience supporting Microsoft 365, Windows10/11 & Active Directory Basic understanding of networking DNS, DHCP, VPN, firewalls Strong troubleshooting skills and a proactive mindset Passion for technology and a desire to More ❯
develop your expertise across Microsoft 365 and Intune. Experience Required 1-3 years in an IT support or helpdesk role. Proven experience supporting Microsoft 365 environments. Technical Skills Windows10/11 support and device configuration. Knowledge of macOS, iOS, and Android. Active Directory and Azure AD management. Endpoint management via Microsoft Intune. Understanding of networking More ❯
in the UK. Highly skilled knowledge, experience and training in the use of Microsoft Office products, ideally including the Admin environment, MS Teams, Outlook and SharePoint. Knowledge of MicrosoftWindows10/11 Operating Systems - Deployment, configuration, and support. Experience in cloud bases solutions like Azure, Azure Active Directory, Microsoft Entra, Intune, M365 & AWS. Knowledge of More ❯
digital user experience. 2. Architecture & Solution Design * Architect end-user computing solutions with a focus on performance, scalability, security, and cost-efficiency. * Design and maintain EUC platforms including Windows, macOS, VDI, and mobile endpoints. * Ensure alignment with enterprise architecture and cloud strategies. 3. Technology Implementation * Oversee deployment and lifecycle management of EUC technologies including: o Microsoft 365, Windows10/11 o Citrix/VMware VDI o Endpoint management (Intune, SCCM) o Application packaging and virtualization * Drive automation and standardization across the EUC estate. 4. Security & Compliance * Ensure EUC solutions adhere to Barclays' security policies and regulatory requirements. * Implement zero-trust principles, identity and access management, and data protection strategies. 5. Collaboration & Stakeholder Engagement … to enhance user experience and productivity. * Drive continuous improvement through analytics, user feedback, and service optimization. Skills & Experience Required: Technical Expertise * Deep knowledge of EUC technologies including: o Windows/macOS, Microsoft 365, Azure AD o Citrix/VMware Horizon, VDI o Intune, SCCM, Autopilot o Scripting (PowerShell, Bash) * Strong understanding of cloud platforms (Azure, AWS, GCP) and More ❯
King's Lynn, Norfolk, England, United Kingdom Hybrid/Remote Options
Opus People Solutions
friendly and forward-thinking ICT team as they modernise their digital infrastructure. This is a fantastic opportunity to provide second-line support across Microsoft 365, Teams Voice, and Windows environments. You'll help staff resolve technical issues, support meeting room AV systems, manage endpoints, and assist with server administration and ICT projects. You'll also play a key … wider Office suite. Support Teams Voice and telephony platforms. Assist with Active Directory/Entra ID administration, including user management and group policies. Help configure, patch, and monitor Windows servers. Manage endpoints using Intune or similar platforms. Maintain ICT asset registers and documentation. Collaborate on ICT infrastructure projects, supporting planning, testing, and deployment. Ensure compliance with cybersecurity best … practices. What We're Looking For Essential Knowledge & Skills: Minimum 2 years' experience in ICT support or similar technical environment. Strong knowledge of Windows10/11 operating systems. Good understanding of Microsoft 365 administration (Teams, Exchange, SharePoint, Office suite). Familiarity with Active Directory/Entra ID. Awareness of cybersecurity best practices. Understanding of ICT More ❯
resolve incidents & service requests within SLA timeframes• Manage and update ticket queues, ensuring clear documentation of troubleshooting steps and progress• Support client onboarding, device setup and user configuration (Windows & macOS)• Assist in maintaining accurate client documentation and asset records• Help create and update internal knowledge base articles for both users and colleagues• Provide basic support for Microsoft … small-scale project work, including installations, upgrades and system improvements Skills & Experience Required Minimum 1 year experience in an IT Support or Service Desk role• Working knowledge of Windows10/11 and macOS • Basic understanding of LAN/WAN/Wi-Fi networking and troubleshooting• Familiarity with Active Directory , user account management, password resets and … information. We appreciate the time and effort invested in your application. While we aim to respond to all applicants promptly, if you do not hear from us within 10 days, please assume you have not been successful on this occasion. We will, however, keep your CV on file for future opportunities. More ❯
Assist in providing first-line technical support to internal users via phone, email, and in-person Learn to diagnose and resolve basic hardware, software, and network issues across Windows, macOS, and mobile platforms Help install, configure, and maintain desktops, laptops, printers, and other peripherals Support user account setup and permissions in Microsoft 365 and Active Directory Participate in … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯