Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to end users across a range of industries, ensuring smooth … day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers, and mobile devices Diagnose and … internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent troubleshooting skills and a More ❯
B90, Illshaw Heath, Solihull, West Midlands (County), United Kingdom
BAM UK & Ireland
continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN More ❯
use of IT Systems, including Business software, general applications, and hardware. Develop help sheets and frequently asked questions lists for end users. Skills Required: Excellent working knowledge of MicrosoftWindows and Microsoft Office products including Windows10 and Microsoft Office products (Word, Excel, PowerPoint, and Outlook). Good understanding of Server Operating Systems and … Networking including some or all the following: Windows 2008/2012/2016 Server Administration, Linux Server administration, Active Directory, user account setup and administration, DHCP, IIS. Basic network troubleshooting including TCP/IP utilities and configurations e.g. DOS troubleshooting commands and utilities. Good understanding of IT hardware and network software systems including Dell laptop, desktop and servers More ❯
South West London, London, England, United Kingdom
Travel Trade Recruitment
use of IT Systems, including Business software, general applications, and hardware. Develop help sheets and frequently asked questions lists for end users. Skills Required: Excellent working knowledge of MicrosoftWindows and Microsoft Office products including Windows10 and Microsoft Office products (Word, Excel, PowerPoint, and Outlook). Good understanding of Server Operating Systems and … Networking including some or all the following: Windows 2008/2012/2016 Server Administration, Linux Server administration, Active Directory, user account setup and administration, DHCP, IIS. Basic network troubleshooting including TCP/IP utilities and configurations e.g. DOS troubleshooting commands and utilities. Good understanding of IT hardware and network software systems including Dell laptop, desktop and servers More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant More ❯
Gosport, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
prem infrastructure and Azure cloud environments Managing network configurations - TCP/IP, DNS, DHCP, VLANs, VPNs Using tools like command prompt, PowerShell, and performing domain registry checks Supporting Windows Server, Active Directory, Group Policy, and Office 365 Working on small to mid-size projects and contributing to wider infrastructure planning Ensuring systems are compliant and secure What You … Strong experience in a 2nd line or similar support role Comfortable working across on-prem and Azure infrastructure Confident with networking (routing, switching, firewalls, VPNs, VLANs) Knowledge of Windows Server, Active Directory, Group Policy Experience with desktop environments (Windows10/11, Office 365) Familiar with command line tools, scripting basics (PowerShell), and domain More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic … networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate Desirable: Windows Server administration RMM tool experience (e.g., Datto, Zendesk, Freshdesk) Knowledge of patch management, scripting, and automation Experience with Microsoft CRM, SQL, or .NET Previous work in healthcare or regulated industries What's in More ❯
staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms … organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to More ❯
an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. More ❯
an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. More ❯
Bromley, Greater London, Bromley Town, United Kingdom
Devonshire Hayes Recruitment Specialists Ltd
an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
operational risks with a strategic approach. Technical Skills: * Proficient in managing Microsoft Active Directory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams). * Experienced in MS Windows10 desktop and application support. * Intune, Entra, Autopilot * Exceptional diagnostic, problem-solving, and troubleshooting skills. * Skilled in the support and configuration of tablets, laptops, desktops, and mobile More ❯
Loughborough, Leicestershire, England, United Kingdom
Talk Staff
Technician role, you'll need: A relevant IT qualification (Degree, HND, or equivalent). Minimum 12 months' experience in a 1st line IT support position. Solid understanding of: Windows10/11 and Microsoft 365 environments General IT security and data protection principles Hardware troubleshooting (HP servers, laptops, printers) Backup systems and software deployment Desirable knowledge More ❯
East Tilbury, Tilbury, Essex, England, United Kingdom
SER (Staffing) Ltd
/software A full UK driving licence – this role includes client site visits Technical Experience: We’re looking for someone confident across a broad range of tech, including: Windows Server (2016, 2019, 2022) administration Active Directory , DNS , DHCP Microsoft 365 configuration and support SharePoint migrations and adoption SQL Server administration and troubleshooting Windows10More ❯
line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows10 and 11, virtual servers (VMWare and Hyper-V) and the use of containerized technologies; Supporting systems maintenance in … in technology to better meet business requirements with innovative solutions to meet business or technical problems Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies Patching and upgrades - Using standard IT tooling to deploy and test software patches Configuration - Implementation of Group Policies for servers and clients to ensure More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Oscar Technology
Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get … hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get … hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. £27,000-£30,000 dependant on experience Ideal: PCs, MACs and operating systems including Windows10/11/OS X Basic Understanding of TCP/IP networking Office 365 and Microsoft Office 2016/2019/installation and operating Microsoft products … including Microsoft Teams, OneNote, OneDrive and SharePoint Wireless networking skills AV equipment including interactive whiteboards/screens Microsoft Exchange server online/2016/2019 Experience with MS Windows server 2016/2019 Desirable: Intune and End Point device management Jamf (or similar) and iPad device management Experience using Microsoft Cloud technologies in the IaaS, PaaS & SaaS arenas More ❯
will be essential to support the team's overarching objective of delivering exceptional customer service and ensuring robust estate maintenance. Key Responsibilities: Manage and maintain the virtualisation environment Windows Server administration 2016-2022 Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring … VMWare Horizon Microsoft System Centre Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: MicrosoftWindows10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies This role will require you to be willing and eligible to More ❯
only + 50,000 - 55,000 Skills: +3rd Line support experience +VMware +Active Directory +SC clearance - must be eligible Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure … System Centre (SCOM, SCCM, SCSM) Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: MicrosoftWindows10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rd line Infrastructure Engineer More ❯
You'll be working across PCs, Macs, Office 365, telephony and network systems, ensuring smooth day-to-day operations. Key Responsibilities: * Deliver 1st & 2nd line IT support, including Windows, Macs, printers, whiteboards/Smartboards, IP telephony, and Wi-Fi.* Log, manage, and resolve incidents, escalating when necessary.* Support and administer Office 365 and college printing systems.* Troubleshoot hardware … and provide project support when required.* Maintain network patching and equipment moves to best practice standards. Requirements: * Minimum 4 years' hands-on IT support experience.* Strong skills in Windows10, Office 365, PC hardware, IP telephony, and Smartboard support.* Excellent communication and customer service skills, with the ability to support non-technical users. Desirable: VMWare, Mac More ❯
Heage, Belper, Derbyshire, England, United Kingdom
Elevate Technology Group Ltd
accurate records using the IT ticketing system• Escalate complex issues to the infrastructure team as needed• Support the IT team in ensuring secure and efficient operations Technical Skillset: • Windows10/11, Microsoft Office 365 Suite• Active Directory - password resets, user management• Basic networking - DNS, DHCP, TCP/IP• Office 365 - Teams, Exchange, SharePoint• Printer and … global business where your contribution matters and your career can move forward. Keywords: IT Support, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Service Desk Technician, IT Technician, Windows Support, Office 365, Active Directory, Derbyshire IT Jobs More ❯
Provide 1st and 2nd level technical support to end-users across the organization for desktop systems, networks, and infrastructure services. Diagnose and fix issues related to operating systems ( Windows, Linux, macOS ), applications, and network connectivity. Assist with onboarding new employees (workstation setup, email configuration) and provide initial technical training. Asset Management , including building IT equipment to required standards. … Office 365 Suite . Network & Security: Strong knowledge of VLANs, Firewalls, Fortinet, V-centre, Backup solutions, and Anti-virus systems. Operating Systems: Proficiency in administering common operating systems ( Windows10/11, Linux, macOS ) and experience with Active Directory, Group Policy, and LDAP . Technical Skills: Strong troubleshooting skills across hardware, software, networking, and cloud platforms. More ❯
Provide 1st and 2nd level technical support to end-users across the organization for desktop systems, networks, and infrastructure services. Diagnose and fix issues related to operating systems ( Windows, Linux, macOS ), applications, and network connectivity. Assist with onboarding new employees (workstation setup, email configuration) and provide initial technical training. Asset Management , including building IT equipment to required standards. … Office 365 Suite . Network & Security: Strong knowledge of VLANs, Firewalls, Fortinet, V-center, Backup solutions, and Anti-virus systems. Operating Systems: Proficiency in administering common operating systems ( Windows10/11, Linux, macOS ) and experience with Active Directory, Group Policy, and LDAP . Technical Skills: Strong troubleshooting skills across hardware, software, networking, and cloud platforms. More ❯