line support for a diverse client base, handling escalated technical issues via phone, email, remote tools, and occasionally on-site. Troubleshoot and resolve problems related to Microsoft 365, Windows Server, Azure, Active Directory, networking, and end-user systems . Support desktop environments (Windows10/11), laptops, printers, and mobile devices, including MDM (e.g. … and best practice standards. What We're Looking For Proven experience in a 2nd line IT support role , ideally within an MSP environment. Strong knowledge of Microsoft 365, Windows Server, Active Directory, Azure, Intune , and desktop support. Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, firewalls, switches). Experience with remote support tools and ticketing systems. More ❯
for UK Security Clearance (SC). We’re hiring a 2nd Line Support Engineer to join a growing team - this is an ideal opportunity for someone with solid Windows support experience who’s eager to grow their career through hands-on work, project exposure, and access to continuous training. What You'll Be Doing: Deliver 2nd line support … in a primarily ticketed environment for a major UK naval training site. Deploy software and images to workstations using SCCM. Troubleshoot and resolve Windows-related incidents and technical issues. Support ongoing IT projects alongside the day-to-day service desk workload. Maintain documentation, support procedures, and security protocols. Liaise with internal teams and end-users to ensure a … smooth and responsive support service. Skills & Experience We're Looking For: Strong experience supporting Windows10 operating systems. Working knowledge of: Windows Server (2016/2019) Active Directory & Group Policy SCCM (or similar deployment/imaging tools) VMWare or Hyper-V Exposure to Office 365, Teams, Outlook or Exchange is desirable but not essential. More ❯
with 1st line technicians Key Responsibilities Provide 2nd line technical support via phone, email, and remote tools. Troubleshoot and resolve escalated issues efficiently and professionally. Support Microsoft 365, Windows Server, Active Directory, and networking technologies. Assist with IT projects including system upgrades, migrations, and installations. Collaborate with 1st line helpdesk and field engineers to ensure seamless service delivery. … internal knowledge sharing. What You’ll Need Experience in a 2nd line support role, ideally within an MSP, school, SME or similar environment. Strong knowledge of Microsoft technologies (Windows10/11, Server 2016+, M365, and ideally Azure AD). Good understanding of networking (DNS, DHCP, firewalls, VPNs). Excellent communication and customer service skills. A More ❯
escalated issues from Level 1 support and maintaining core systems and services. Responsibilities Diagnose and resolve Level 2 technical issues in hardware, software, networks, and end-user devices (Windows, Mac, mobile) Act as an escalation point for Level 1 support; manage tickets via ITSM tools (e.g., ServiceNow) Provide support for Office 365, Active Directory, VPNs, printing, and security … knowledge base Ensure compliance with IT policies, procedures, and security best practices Participate in projects such as upgrades, rollouts, and office setups Qualifications Strong experience with Microsoft technologies (Windows10/11, Office 365, Active Directory) Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN) Experience using remote support tools (e.g., TeamViewer, RDP) Understanding of More ❯
years' Experience in a customer service role A maximum of 1 years' experience in a 1st/2nd line support role Technical (Essential): An understanding of the Windows infrastructure fundamental knowledge: server, network, Active Directory, DNS, DHCP Windows10 troubleshooting skills Experience with using and troubleshooting the Office 365 suite (Teams, Outlook, One Drive More ❯
/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. MicrosoftWindows10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP More ❯
/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. MicrosoftWindows10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP More ❯
clients operational, secure, and well-supported. Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on More ❯
starter and leaver processes. Ensure procedures and best practices are adhered to and kept up to date. Person Specification: Experienced with incident management and problem management. Expertise of Windows10/11, iOS and Microsoft 365. Experience of Intune build deployments and Autopilot enrolment. Proficiency with Active Directory, Azure Active Directory and Exchange Hybrid environments. Financial More ❯
Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
o Windows Server technologies such as Active Directory, DHCP and DNS. o Bare metal recovery and backup. o Procedures for servers and workstations. o Working with MicrosoftWindows10 as well as a knowledge and understanding of earlier versions. o Email and server migrations including knowledge of Microsoft Exchange and Exchange Online. o Antivirus More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apacheix
UI/UX designs (e.g. through Balsamic) Experience of software release audits (as auditor or developer) Knowledge of Active Directory and Group Policy Objects to define security requirements Windows system administration experience, covering Windows10 and Server 2012, 2016, 2019 Linux administration and user experience Expertise or interest in designing and deploying cloud-based … in return Competitive salary and annual bonus scheme Generous pension and life assurance 25 days annual leave plus your birthday off and options to buy and sell holiday 10 days additional leave for military reservists Up to 2 days of paid volunteering a year Individual healthcare cover Genuine flexible working Work from home, our Bristol offices, or client More ❯
supporting end users, familiarity with Microsoft Intune , and a solid understanding of modern device deployment processes. In this role, the engineer will be responsible for deploying pre-configured Windows laptops to users, managing device assignments in Intune, and ensuring successful user enrollment and setup. This is a hands-on, user-facing role , ideal for someone comfortable with both … technical tasks and direct user interaction. Key Responsibilities: Support the deployment of pre-built Windows laptops using Microsoft Intune. Assign devices to users or reset/supply user passwords in Intune as required. Log in on behalf of users to ensure the device enrolls correctly in Intune and that required applications/settings are applied. Follow provided deployment … during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager . Familiarity with Windows10/11, Azure AD join, and user profile configuration. Ability to follow structured deployment processes and documentation. Good troubleshooting and communication skills. Comfortable working in a More ❯
supporting end users, familiarity with Microsoft Intune , and a solid understanding of modern device deployment processes. In this role, the engineer will be responsible for deploying pre-configured Windows laptops to users, managing device assignments in Intune, and ensuring successful user enrollment and setup. This is a hands-on, user-facing role , ideal for someone comfortable with both … technical tasks and direct user interaction. Key Responsibilities: Support the deployment of pre-built Windows laptops using Microsoft Intune. Assign devices to users or reset/supply user passwords in Intune as required. Log in on behalf of users to ensure the device enrolls correctly in Intune and that required applications/settings are applied. Follow provided deployment … during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager . Familiarity with Windows10/11, Azure AD join, and user profile configuration. Ability to follow structured deployment processes and documentation. Good troubleshooting and communication skills. Comfortable working in a More ❯
skilled Senior Desktop Engineer to join their global IT team. This role is pivotal in delivering seamless desktop engineering solutions across a complex, high-security environment supporting over 10,000 users worldwide . The ideal candidate will have deep expertise in Microsoft Intune , Autopilot , SCCM , and PowerShell scripting , and will be responsible for designing, implementing, and maintaining scalable … and management of modern desktop solutions using Intune , Autopilot , and SCCM . Develop and maintain automated scripts (PowerShell, VBScript, etc.) for desktop provisioning, patching, and compliance. Manage global Windows10/11 endpoint configurations , ensuring performance, security, and compliance. Collaborate with global teams to support desktop infrastructure across multiple regions and time zones. Drive continuous improvement … knowledge of Microsoft Intune , Autopilot , and SCCM . Strong scripting skills in PowerShell ; experience with other scripting languages is a plus. Proven experience managing large-scale desktop environments (10,000+ users). Deep understanding of Windows OS internals , Active Directory , Azure AD , and GPOs . Excellent troubleshooting and problem-solving skills. Strong communication skills and ability More ❯
Your Technical Toolkit You'll need a strong foundation in enterprise IT environments, with hands-on experience in: Networking & Security: Cisco switches/routers, firewalls, Wi-Fi Infrastructure: Windows Server, Active Directory, Virtualisation Cloud & Endpoint Management: Microsoft 365, Azure, Intune, SCCM/Endpoint Scripting & Automation: PowerShell Devices & Platforms: Windows10/11, Apple Mac … Telephony systems About You You're a proactive problem-solver with a passion for technology and a commitment to service excellence. You'll ideally hold: Certifications: Cisco CCNA, Windows Server Hybrid Administrator Associate (or equivalent) Experience: Working in a 3rd Line or in an infrastructure engineering role within a complex, multi-site environment Why Apply? Be part of More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
TXP
experience working as an Intune SME (Subject Matter Expert) Strong expertise in Microsoft Intune (with a focus on migration) Solid hands on experience in Autopilot Experience with SCCM Windows device management and endpoint administration Device provisioning, Windows10/11 imaging, and profile management Microsoft 365 security, conditional access policies, and identity protection Scripting … and automation skills (PowerShell) Networking fundamentals, Group Policy, and Active Directory/Azure AD MDM/MAM policies, compliance policies, and Windows Update for Business If your background aligns to the above requirements - please submit your application to Tom Bartlett at TXP for consideration. Candidates must be UK based and have the right to work in the UK More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
TXP
experience working as an Intune SME (Subject Matter Expert) Strong expertise in Microsoft Intune (with a focus on migration) Solid hands on experience in Autopilot Experience with SCCM Windows device management and endpoint administration Device provisioning, Windows10/11 imaging, and profile management Microsoft 365 security, conditional access policies, and identity protection Scripting … and automation skills (PowerShell) Networking fundamentals, Group Policy, and Active Directory/Azure AD MDM/MAM policies, compliance policies, and Windows Update for Business If your background aligns to the above requirements - please submit your application to Tom Bartlett at TXP for consideration. Candidates must be UK based and have the right to work in the UK More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ikhoi Recruitment
background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity MicrosoftWindows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows10, 11 Operating System Support Apple OS and More ❯
background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity MicrosoftWindows Server 2016 – 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows10, 11 Operating System Support Apple OS and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity MicrosoftWindows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows10, 11 Operating System Support Apple OS and More ❯
background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity MicrosoftWindows Server (Apply online only) Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows10, 11 Operating System Support Apple OS More ❯
Documented approach for implementation and modification. The successful candidate will be an experienced Helpdesk Engineer with a wide knowledge and proficiency in PC software such as Microsoft WIN 10/11, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud, Office/Mailer, Switch/Router/IPT and firewall products. As IT Engineer you will: Have … previous experience working for a global company Hold or be studying towards MCP Windows10, CompTIA A+, ITIL Foundation v3 The ability to speak Japanese is desirable but not essential A great opportunity for an experienced Helpdesk Engineer to join a growing and highly successful telecoms business. Send your CV to apply today. May & Stephens Ltd More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
IT service delivery. What Youll Need: Previous experience in IT support, end-user computing, or similar technical roles. Solid knowledge of Microsoft 365 and Active Directory. Experience with Windows10/11, endpoint management tools (e.g., Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD … click "Apply Now" or give Lisa a call on 07464 606390 for a confidential chat. Keywords: IT Technical Specialist, Intune, SCCM, JAMF, Microsoft 365, Azure AD, Active Directory, Windows Server, Hybrid IT Support, End User Computing More ❯
Infrastructure Engineer to join our collaborative and skilled team supporting a critical MOD site. This is an exciting opportunity to serve as a Subject Matter Expert (SME) in Windows-based enterprise infrastructures. You'll play a central role in the design, deployment, and support of high-security systems that underpin key defence and aerospace operations. Your Impact Take … and other IT teams. Provide expert-level troubleshooting for incidents escalated from 1st and 2nd line support, ensuring consistent and minimal disruption to services. Deploy and integrate secure Windows Server environments (Active Directory, Group Policy, DNS, DHCP) using industry best practices. Implement and maintain infrastructure security measures such as patching, access controls, and hardening to align with compliance … similar lockdown tools. Experience working with high-security MOD systems and secure design principles. Familiarity with security and compliance documentation (e.g. RMADS, SyOPs, NIST frameworks). Core Technologies Microsoft: Windows Server 2019/2022/2025 Active Directory, Group Policy, DNS, DHCP Exchange Server 2019, SQL Server, SharePoint 2019 VMware: VMware Cloud Foundation vSphere, ESXi, NSXT, and vSAN More ❯
initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across the region and escalate complex issues where needed Technical Environment: Windows10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors More ❯