Senior Research Computing Systems Engineer Section : ServiceDelivery Location : Highfield Campus Salary : £45,413 to £57,422 plus £5,000 market supplement Full Time Fixed Term (18 Months) Closing Date : Tuesday 20 May 2025 Reference : 3080525JF As part of a strategic initiative in the space of interdisciplinary healthcare More ❯
be responsible for leading the maintenance and continuous development of our Customer Relationship Management system Arcus Global and managing other technical platforms which support service delivery. It's an exciting time to join the service following the recent launch of this new CRM system which has the potential … to transform how the service approaches service delivery. This role requires proficiency in system management principles and approaches with an interest in technology-led solutions. You will collaborate with the service to understand their requirements and will drive the continual evolution of the Salesforce based Arcus Global … products for safe use), Fair Trading (eg. investigating scams) and Food Safety (eg. testing food samples). By analysing and interpreting data and supporting service development projects, you will help to shape how the service can best respond to these competing priority areas. If you have an interest More ❯
laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. Additionally, they will be instrumental in identifying and implementing service improvements and delivering exceptional customer service. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate will … line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Effectively handle and resolve incidents, requests, and problems within the required service levels. Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Create and maintain clear and concise procedure … documentation and a knowledge base for troubleshooting and common technical issues. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is required More ❯
laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. Additionally, they will be instrumental in identifying and implementing service improvements and delivering exceptional customer service. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate will … line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Effectively handle and resolve incidents, requests, and problems within the required service levels. Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Create and maintain clear and concise procedure … documentation and a knowledge base for troubleshooting and common technical issues. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is required More ❯
Portsmouth, yorkshire and the humber, united kingdom
Brookwood Recruitment Ltd
laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. Additionally, they will be instrumental in identifying and implementing service improvements and delivering exceptional customer service. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate will … line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Effectively handle and resolve incidents, requests, and problems within the required service levels. Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Create and maintain clear and concise procedure … documentation and a knowledge base for troubleshooting and common technical issues. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is required More ❯
Aldershot, Hampshire, United Kingdom Hybrid / WFH Options
Serco
put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core … values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time Delivery Manager - Lead, Innovate, and Drive Excellence Are you a dynamic and results-driven leader with a passion for delivering high-quality services? We are looking for a Delivery Manager … operational excellence, customer satisfaction, and value for money. The Role In this role, you will be responsible for managing all aspects of the repairs service, including out-of-hours support and subcontractor performance, while ensuring compliance with health and safety regulations. You will oversee budgets, drive efficiencies, and proactively More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Novatech Ltd
Tech Support teams (six people in total) and ensure the wider team, including Customer Services and Inbound Sales, works cohesively to consistently deliver outstanding service across all customer support functions. You will be dealing with predominantly Business to Business (B2B) customers, but will also support retail customers (B2C) too. … you'll broaden your management skills by overseeing the full support services areas, which include Customer Services, Inbound Sales, Sales and tech Support and service delivery. More about this can be discussed at interview. What we need from you: We need a supervisor who can hit the ground running … made up of a mix of customer support specialisms. The team is filled with passionate, fun people who share a common goal - delivering amazing service to our customers. We have a hybrid setup, so while we spend 3 days a week in the office, the rest of the week More ❯
Salary up to £38,000 We're hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT … projects, including technical pre-sales and documentation. Coordinate vendors, manage technical resources, and troubleshoot project issues. Support customer onboarding and ensure seamless service delivery. Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong More ❯
Salary up to £38,000 We're hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT … projects, including technical pre-sales and documentation. Coordinate vendors, manage technical resources, and troubleshoot project issues. Support customer onboarding and ensure seamless service delivery. Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
support, process definition, and compliance with industry standards. Benefits: Salary: up to £65,000 26 days Holiday + Bank Holidays Enhanced Pension Death in service Main duties and responsibilities: Oversee IT systems at UK data Centres, ensuring reliable and robust service delivery. Manage a UK-based 24/… issues/actions. Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line … services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure/support services function for all IT-enabled service-related queries. Effectively supporting the Helpdesk in resolving priority incidents and satisfactory closure with customers. Ensuring the effective implementation/mapping of NOC and More ❯
portsmouth, hampshire, south east england, united kingdom Hybrid / WFH Options
Spectrum IT Recruitment
support, process definition, and compliance with industry standards. Benefits: Salary: up to £65,000 26 days Holiday + Bank Holidays Enhanced Pension Death in service Main duties and responsibilities: Oversee IT systems at UK data Centres, ensuring reliable and robust service delivery. Manage a UK-based 24/… issues/actions. Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line … services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure/support services function for all IT-enabled service-related queries. Effectively supporting the Helpdesk in resolving priority incidents and satisfactory closure with customers. Ensuring the effective implementation/mapping of NOC and More ❯