1 to 25 of 64 Customer Service Jobs in Kent

Title: Support Engineer - Service Desk Location: Principal location Bromley,Kent. You may be required to work at other customer sites in the Southeast, and mainly central London. Reporting to: Service Desk Manager, Technical Services Role: An opportunity has arisen for a Technical Support engineer to join an … expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted services, on site and Remote support provision, consultancy, and support services to their customers The ideal candidate will have worked in a fast paced, busy customer … o365 and Windows Active Directory, as well as having basic on-premise networking and server administration skills, who wants to help people, with great customer service. You will gain extensive experience over the various supported IT systems, on a customer base stretching a wide spectrum, and the opportunity More ❯

Job Title: Service Desk Administrator Reporting to: Service Desk Manager Location: Ash (Kent) - Hybrid working with 2-3 days in the office per week Hours of Work: 37.5 per week (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package: - 25 days annual holiday + Birthday off … Opportunities Continuous learning and career development opportunities - Company Pension Scheme - Private medical Cover - Life Assurance - Extensive non-taxable benefits The role: Reporting to the Service Desk Manager you will be part of a team responsible for the logging, resolving or escalation of all requests to the IT Service Desk, ensuring that all incidents, requests and problems are resolved within targeted service levels. The Service Desk is a busy and stimulating working environment and your focus is providing customers and colleagues with the best possible level of service. This role will suit someone who is confident More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational service More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational service More ❯

Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction … environment. Key Responsibilities: Production Planning: Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency. Stock Control: Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials. Systems & Data Management: Utilise ERP … systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records. Cross-Functional Coordination: Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time. Communication & Collaboration: Work closely with production More ❯

Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction … environment. Key Responsibilities: Production Planning: Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency. Stock Control: Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials. Systems & Data Management: Utilise ERP … systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records. Cross-Functional Coordination: Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time. Communication & Collaboration: Work closely with production More ❯

to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store … team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve … receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment More ❯

Our client is seeking a skilled Customer Service Sales Executive . The role is offered as a full-time permanent position, working from home one day a week (currently Friday). Compensation and Benefits Salary: excellent salary and benefits Location: Dartford Hours: 8.30 am to 5.00 pm Benefits … Rota basis. Role Overview Working in a team of 5, the overall purpose of the role is to grow sales and ensure an excellent customer experience. The key responsibilities include building strong and sustainable relationships with customers, acting as a trustworthy advisor, delivering excellent customer service, and … Centres and Operations to ensure smooth transactions. Performance Metrics Average Order Value Value Conversation Rate Conversation Rate/Quote Hit Rate Quote Follow Up Customer Satisfaction Other agreed KPI's Qualifications and Skills Relevant education and/or relevant work experience Fluent in English - both in writing and speaking More ❯

Title: Service Desk Manager Location: Principal location Kent but may be required to work at other company customer sites. Reporting to: Service Operations Manager _ Role: To manage and own the Service Desk function of the IT Services Division within the Company. To ensure the performance of … IT support services to customers within contractually agreed metrics. Work with all departments, and all customers on a personal basis, to ensure excellent service delivery. Responsible and accountable for the daily operational running of the service desk team of approximately 10 Engineers. Skills, Knowledge and Experience: Essential: ITIL … Foundation accreditation. 2-3+ years of Service Desk management experience in a busy MSP environment. 5+ years of Support Engineer experience at 1st, 2nd and/or 3rd line support. 3+ years' experience in leading a team of technical support engineers, in server, network, and cloud technologies. Proven More ❯

being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business … at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days … remote working after probation. The role of Service Desk Coordinator is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business … and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customer service levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the South London region in More ❯

to join a forward thinking, dynamic organisation who specialise in accident management and vehicle replacement services. Our client is seeking a motivated and confident customer service and sales professional to join their growing business. You will be travelling every Monday to Thursday and will be office-based in … and report to management on the next coming week The ideal candidate will have Confidence and the ability to build strong working relationships Excellent customer service and communication skills The ability to work well under pressure A clean driving license is essential to perform this position Only suitable More ❯

JOB DESCRIPTION Job Title: Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa … incidents, requests and project work arising on supported computer applications and platforms. Main Responsibilities Decision Making Authority Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware. Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver … for new equipment. Assist users with IT equipment location moves around the site. Project work: Application and new equipment rollouts, audits. Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

effective management of facilities, housing, vehicles, and related equipment. This role includes overseeing housing operations, coordinating maintenance, and leading a facilities team focused on customer service. The Facilities and Housing Supervisor will also support the Mission, Vision, and Values of East House in all interactions. Responsibilities Facilities Operations: Ensures … facility needs and enhance client living environments. Oversees the repair, maintenance, and utilization of agency vehicles. Supervises maintenance and housing staff to ensure high customer service and effective team collaboration. Continuously improves processes to enhance quality, service, and cost-efficiency. Develops and maintains relationships with program and More ❯

Responsible for VM/Application backups/snapshots Maintaining a healthy server environment through monitoring, patching, upgrades, preventing issues from causing unnecessary downtime Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: 160 pay Inside IR35 Overtime Hourly Rate: 18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: 160 per day/18.83 per hour Van More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: £160 pay Inside IR35 Overtime Hourly Rate: £18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: £160 per day/£18.83 per hour Van More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: £160 pay Inside IR35 Overtime Hourly Rate: £18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: £160 per day/£18.83 per hour Van More ❯

analysis and inputting, or have you previously held a role identifying, loading, and validating invoices, both manually and electronically? Our client, a global software service provider, has four six-month contract vacancies to fill. You will need to have: Working knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint … and data entry systems A high level of accuracy E xcellent customer service experience and good communication skills, both written and verbal. This is a hybrid position, so you must be within commutable distance of their offices in Tunbridge Wells or Edinburgh and in Cannock. Due to the More ❯

or EPMI is desirable but not crucial. Experience: Proven track record in occupational pension scheme administration and transformation initiatives. Skills: Strong analytical, communication, and customer service skills. Proficiency in Microsoft Office and pension administration systems is also important. Attributes: Self-motivated, independent, and a champion of change with More ❯

experience in designing, developing, and customising Canvas apps. Expert experience in designing, developing, and customising Model Driven Apps. Configure, enhance, and maintain Dynamics 365 Customer Service, Sales, Marketing and Finance applications. Implement workflows and automation to create system and organisational efficiencies. Lead software development projects, including coordinating with More ❯