we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … lead our Level 1 Technical Helpdesk Team. You will manage and mentor technicians, ensuring timely remote resolution of hardware, IT, and software faults. Your role will focus on maintaining service levels, exceeding KPIs, and placing the customer experience at the forefront of our operations. Key Responsibilities: Oversee the day-to-day operations of the Level 1 Technical Helpdesk … Team. Drive team performance through relevant training programs and mentorship. Develop and adhere to processes aligned with core business functions. Motivate the team to achieve high service standards and exceed KPI targets. Manage complaints, client feedback, and contribute to overarching projects. Liaise with internal stakeholders, including senior management and account teams. Ensure continuous service improvement and industry best More ❯
ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide … permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customerservice skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge More ❯
ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide … permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customerservice skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge More ❯
Proficiency in MS Office with expertise in Microsoft Outlook, Word, PowerPoint, and Excel required Industry-recognised credentials (CEDIA, AVIXA, manufacturer, etc.) preferred Brings a positive attitude, professional appearance, strong customerservice skills, and a stellar work ethic Demonstrates creative and strategic thinking, excellent judgment, and strong problem-solving abilities, including negotiation and conflict resolution Works independently and collaboratively … media room solutions systems, such as fabric tracking, LED lighting and baffle walls Installation, termination and testing of infrastructure cabling for Data, Speaker, Coaxial and Fibre cables Maintenance and service of AV systems Understanding and interpretation of AV schematics, construction drawings such as floorplans and system documentation, operational/product manuals Provide training and handovers on-site to the … end user Understanding of Comms Rack builds and common standards Service calls and methodical fault finding, troubleshooting and resolution Uses hand and power tools safely Travel to job sites via company vehicles or public transport Maintains company-issued tools, equipment, and vehicles Interacts with clients, builders, designers, architects, and other industry professionals. Completion and submission of required paperwork Commitment More ❯
TN1, Royal Tunbridge Wells, Kent, United Kingdom Hybrid / WFH Options
Town & Country Housing Group
commitment to meet high personal standards and commit to challenging goals and objectives. *The ability to address the needs of customers in a way that shows commitment to excellent customer service. *Evaluates and reviews work to meet high standards that consistently meet or exceed expectations. *Demonstrable resilience when working in challenging situation, under pressure and to tight deadlines. * A More ❯
Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in CustomerServiceMore ❯
Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in CustomerServiceMore ❯
Southborough, Kent, United Kingdom Hybrid / WFH Options
Vermelo RPO
Job Title: 1st Line Technical Support Location: Tunbridge Wells, Kent, UK Job Type: Full-Time Overview: A fantastic opportunity has arisen for a proactive and customer-focused individual to join a dynamic team providing 1st Line Technical Support. This role is ideal for someone with a passion for technology, strong problem-solving skills, and a commitment to delivering exceptional … customer service. Key Responsibilities: Deliver technical support to customers via phone, email, and live chat. Diagnose and resolve issues related to video telematics systems and connected hardware. Process and triage service tickets with efficiency and accuracy. Access and review video footage to aid in fault diagnosis and resolution. Escalate complex or unresolved issues to senior technical support as … required. Maintain detailed records of customer interactions, including issues, actions taken, and resolutions. Assist in the commissioning of new or replacement devices. Work collaboratively with internal teams, such as Product Development and Account Management, to resolve customer issues and share feedback. Engage in ongoing training to stay current with product updates and support techniques. Participate in scheduled weekend More ❯
Tunbridge Wells, Kent, South East, United Kingdom Hybrid / WFH Options
Gerrard White
Job Title: 1st Line Technical Support Location: Tunbridge Wells, Kent, UK Job Type: Full-Time Overview: A fantastic opportunity has arisen for a proactive and customer-focused individual to join a dynamic team providing 1st Line Technical Support. This role is ideal for someone with a passion for technology, strong problem-solving skills, and a commitment to delivering exceptional … customer service. Key Responsibilities: Deliver technical support to customers via phone, email, and live chat. Diagnose and resolve issues related to video telematics systems and connected hardware. Process and triage service tickets with efficiency and accuracy. Access and review video footage to aid in fault diagnosis and resolution. Escalate complex or unresolved issues to senior technical support as … required. Maintain detailed records of customer interactions, including issues, actions taken, and resolutions. Assist in the commissioning of new or replacement devices. Work collaboratively with internal teams, such as Product Development and Account Management, to resolve customer issues and share feedback. Engage in ongoing training to stay current with product updates and support techniques. Participate in scheduled weekend More ❯
Provide an effective and high-quality MIS service to all College users making sure all core services are delivered to the highest customerservice standards, using data collection and amendments systems and procedures to ensure all requests relating to student data are processed in an efficient and timely manner. This role will have a focus on assisting … The following is an indication of the type and level of the main priorities expected of this role as directed by the Executive Director, Vice Principal, or Director of Service and is not intended to be a comprehensive list of duties or tasks: 1. Process data relating to student records following a students initial enrolment at the start of … HE data returns to external websites following government set timelines. 4. Assist with the process of identifying student Unique Learner Numbers, including updating personal details on the Learner Record Service database and requesting the merging of records where applicable. 5. Assist the Senior MIS Officer ILR & Audit with rectifying duplicate student records. 6. Implement the use of analytical software More ❯
Sevenoaks, Kent, United Kingdom Hybrid / WFH Options
PropertyWeek4Jobs
Construction. Experience of undertaking stock condition surveys and developing asset investment programmes. A good understanding of the differences between care homes, rented housing and homeownership estates and the differing customer/resident/tenant expectations. Ability to identify property and customer needs and develop appropriate solutions. Excellent data handling and analysis skills. Experience of working effectively with stakeholders … or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customerservice, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, we'll give you … support Flexible working options Access to online GP appointments Finance Pension plan - contribute between 4% and 8% and we'll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career More ❯
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
HMRC
and we have a vital purpose: we collect the money that pays for the UKs public services and help families and individuals with targeted financial support. HMRCs Fraud Investigation Service (FIS) is responsible for the departments civil and criminal investigations. FIS provides HMRC with an effective investigation arm to enforce the Departments compliance policies. This enables the Department to … funding for UK public services, investigating the most harmful tax cheats and ensuring nobody is beyond our reach. Covert Operations, Digital Exploitation (CODE) sits within HMRCs wider Fraud Investigation Service (FIS). Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access … the selection process: Leadership Communicating and Influencing Benefits Alongside your salary of £36,320, HM Revenue and Customs contributes £10,521 towards you being a member of the Civil Service Defined Benefit Pension scheme.Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal More ❯
risk assessment frameworks and methodologies Strong communication skills and the ability to translate complex technical issues for non-technical audiences A detail-oriented, self-starting mindset and a strong customerservice focus If you're ready to bring your security expertise to a team that's passionate about purpose and innovation, we'd love to hear from you. More ❯
risk assessment frameworks and methodologies Strong communication skills and the ability to translate complex technical issues for non-technical audiences A detail-oriented, self-starting mindset and a strong customerservice focus If you're ready to bring your security expertise to a team that's passionate about purpose and innovation, we'd love to hear from you. More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
applications from scratch utilising ReactJs, PHP/Hack. Develop Python applications, including data swarm pipelines and automation libraries. Skills: Strong verbal and written communication skills. Excellent problem-solving and customerservice abilities. Self-management and independent work skills. Proficiency in troubleshooting issues and implementing system changes. Solid knowledge of computer hardware and software. Familiarity with end-to-end More ❯
applications from scratch utilising ReactJs, PHP/Hack. Develop Python applications, including data swarm pipelines and automation libraries. Skills: Strong verbal and written communication skills. Excellent problem-solving and customerservice abilities. Self-management and independent work skills. Proficiency in troubleshooting issues and implementing system changes. Solid knowledge of computer hardware and software. Familiarity with end-to-end More ❯
reputation within the industry. They have an excellent opportunity for a Project Technical Manager to join them on permanent basis, overseeing a range prestigious Residential schemes. They provide excellent customerservice standards, and dedicated to pushing the development of housing designs. PROJECT Residential high end new build development LOOKING FOR Looking for someone with experience in new build More ❯
sheets, sports information sheets, etc. Work additional hours on short notice as requested by Race & Sports operations personnel should staffing situations arise. Provide operations assistance upon request. Provide exceptional customerservice Work safely, following all established safety rules and regulations Communicate effectively with co-workers, supervisors and guests Follow all relevant policies and procedures ADDITIONAL FUNCTIONS: Perform other More ❯