19 of 19 Service Delivery Jobs in Kent

Are you an experienced Service Delivery Manager based in the Kent area, looking to lead a high performing team to provide effective high-quality service, repair and installation works? This role is hybrid, offering the flexibility of working from site, office and home. We can Offer You: Competitive salary : Company van or vehicle allowance plus hybrid working … access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of … contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through More ❯

IT Service Desk Manager Company: A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with experience working within a client/customer-facing environment, coupled with healthcare industry experience. Our client is paying a basic salary of £57,000 + 3k on call allowance to operate on a fully remote contract with additional benefits. … To be successful, you must have demonstrable capabilites in managing/motivating a service desk team, a technical understanding of the 365 suite, and the ability to face off against customers. Opportunity: The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have … a technical background and some project management capabilities, preferably with extensive previous experience of working in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the team to support a wide variety of IT solutions as part of an end-to-end lifecycle implementation. Skills and Experience: At least More ❯

Service Delivery Engineer - 24/7 Opportunity: Our trusted partner, a highly reputable cloud solutions provider is hiring a 2nd/3rd line Service Delivery Engineer who is happy to work a varied shift pattern, Monday to Thursday which will involve some night shifts. The chosen candidate must have a background in 2nd/3rd line More ❯

Contract Delivery Manager Location - Sevenoaks (Contracts Outside M25) Purpose - To provide a high quality and compliant technical service to the PAM Portfolio. The Contract Delivery Manager will ensure efficient and effective service provision in line with agreed budgets and service specifications. Monitor and report on the quality and financial performance of all services within the … scope of the contract, to include innovation in service delivery. Aim to continuously improve the service delivery. Duties & Responsibilities - Customer Liaison • To be the leader of maintenance management on the portfolio and therefore be able to readily provide information on service plans and records • Contribute to effective communications and be the operational support for all maintenance related … staff are aware of, and comply with their H,S&E responsibilities, including the provision of risk assessments and safe working method statements before work commences • Monitor and evaluate service partners for compliance with Health, Safety and Environmental legislation on site • Manage the delivery of all agreed remedial, emergency and planned works to ensure the building offers a More ❯

looking to recruit an Operations Coordinator to support the ongoing improvement and efficiency of its core business processes and systems. This role plays a vital part in enabling smooth service delivery and providing actionable insights to leadership.Working alongside the Continuous Improvement Lead, you’ll help maintain, optimise, and embed software tools and processes that support daily operations. You … oriented, and tech-savvy—with a strong focus on solutions, process improvement, and effective communication. Key Responsibilities Assist in maintaining and coordinating key business systems and operational processes Support service delivery by ensuring systems and workflows are efficient and reliable Gather and organise management information to support decision-making Contribute to process documentation, performance trend tracking, and root … Ability to manage multiple projects and priorities with attention to detail A commitment to continuous improvement and process optimisation Basic troubleshooting skills and comfort working with internal and external service providers As Operations Controller you will be part of a purpose-driven organisation within a values-led, forward-thinking environment. They offer hybrid working.Unfortunately, due to the high number More ❯

Define and manage projects that deliver new or upgraded technology, integrations, and data capabilities to agreed scopes, quality criteria, timetable, and budgets Build relationships with stakeholders to facilitate successful delivery of projects within the agreed parameters Create and maintain detailed project documentation including charters, business cases, initiation documents, roadmaps, milestone/sprint plans, resource plans, stakeholder maps, workplans, product … coordinating and leading projects to successfully deliver new technology and data capabilities Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements. Knowledge and experience of project management methodologies and tailoring these to organisational context Ability to embed new systems and new ways of working for teams Experience in business … engagement, business analysis and planning, design, sourcing, transition and delivery of new technology and data capabilities Experience of building productive relationships with the business and third-party suppliers and development partners Knowledge of project management tools Knowledge of modern productivity solutions, housing management processes and systems Knowledge of systems integration including Web Services and APIs. Current knowledge of information More ❯

of the work as the numbers behind it. DUTIES Your duties as a Business Intelligence Data Analyst include: Create and manage data dashboards that provide real-time insights on service delivery, outcomes, and performance. Analyse quantitative and qualitative data to identify patterns, trends, and areas for improvement. Collaborate with teams to develop reporting mechanisms that are accurate, meaningful … or reporting tools for internal use Collaborative working style, with the ability to build relationships across teams A commitment to using data as a tool for social impact and service improvement DESIRABLE Knowledge of public service settings such as justice, social care, health or housing Experience working with sensitive data and safeguarding issues Understanding of impact measurement, outcomes More ❯

days holiday, life insurance, pension, healthcare, certifications and more. A leading UK organisation is seeking an experienced Network Engineer to take ownership of its network strategy, operations, and service delivery across a multi-site estate. This is a key role for a technically skilled leader with expertise in VOIP, Cisco Voice, Teams Telephony, SD-WAN, Meraki, and MPLS. … Key Responsibilities: Lead infrastructure projects and align them with business goals Oversee daily network operations and resolve performance issues Manage relationships with third-party vendors and service providers Evaluate and implement Cisco, Meraki, and Microsoft voice/data solutions Ensure resilient, high-performing MPLS and SD-WAN connectivity What You'll Bring: Strong project management capabilities in infrastructure projects. … Expertise in Voice platforms, Call Manager, and Meraki SDWAN and SASE solutions. Knowledge of MPLS, SD-WAN in Managed Service Provider (MSP) operations. Ability to drive innovation and service improvement Experience in vendor management and negotiation. Ready to shape the future of enterprise connectivity? Apply now to learn more. Deerfoot Recruitment Solutions Ltd is a leading independent tech More ❯

events, trade shows, and networking functions to increase brand visibility and generate new business. Collaboration: Work closely with internal teams, including project management, operations, and marketing, to ensure seamless service delivery and customer satisfaction. Market Intelligence: Stay informed about industry trends, competitor activities, and market developments to refine sales strategies and maintain a competitive edge. Reporting & Forecasting: Maintain More ❯

Inspection, ensuring that systems, processes, and documentation are in place to support a successful inspection outcome. Reporting to the Director of Education this role will be responsible for the delivery of a programme of transformation projects to support the council's ambition to transform the SEND system in Bromley alongside key partners. The post holder will lead the design … and delivery of change required within specific workstreams of the SEND Strategic Vision and Priorities, through a combination of service delivery transformation, co-ordination of commissioning projects, and the facilitation of cross-system change. Requirements MUST HAVE: -recent experience preparing for or leading AREA SEND inspection Direct experience as a senior leader in SEND services -strong track More ❯

Team in preparing professional and successful submissions, presentations, and bids to prospective clients. Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive service delivery and brand alignment. Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs More ❯

comprehensive technical support to both internal and external customers. Leadership & Teamwork Lead by example and take a hands-on operational approach. Contribute ideas and solutions to improve the teams service delivery. Have a solution lead approach. Support other members of the technical team regarding issues as they arise. Communication Communicate with other relevant departments within Ardo UK and within More ❯

outreach via phone, email, and LinkedIn Managing and nurturing a live pipeline of prospects using Google-based CRM tools Collaborating with internal bid and ops teams to ensure seamless service delivery Positioning MBT Group as an agile, hassle-free operational partner, not just another cleaning supplier What we re looking for: Previously worked as an Business Development Manager More ❯

with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. More ❯

for future progression and personal development. Day-to-day of the role: Serve as the customer face of our organisation, ensuring that our customers receive exceptional service. Assist the service desk in delivering IT managed support services. Provide technical assistance to school-based users and report service issues in accordance with service desk policies. Diagnose and troubleshoot … issues, engaging with customers to resolve problems efficiently, and determining when to escalate more complex issues. Work collaboratively with remote teams to build strong working relationships and ensure seamless service delivery. Required Skills & Qualifications: Experience in maintenance and support of desktop and mobile devices including laptops, Chromebooks, and tablets. Proficiency in peripheral support including printers, scanners, interactive screens, projectors … Operational knowledge of Microsoft 365 and/or Google Workspace. Technical knowledge equivalent to CompTIA A+ or similar certification. A working knowledge of ITIL methodology and experience with IT service desk ticketing systems, such as ServiceNow, is advantageous. Excellent customer focus, problem-solving, and time management skills. Strong communication skills, both verbal and written. Punctuality and ability to prioritise More ❯

Location: Hybrid Hours: 37.5 hours per week Pay: £21.60 per hour We are looking for a detail-oriented Customer Service Manager to oversee and manage customer service operations within our IT & Consultancy services company. This role focuses on effective management of customer enquiries and smooth coordination with our technical team to ensure excellent service delivery. Key Responsibilities … enquiries using CRM or ticketing systems Coordinate closely with the technical team to ensure accurate communication and seamless issue resolution Identify trends or recurring issues and contribute to continuous service improvement efforts Ensure adherence to company service standards and policies in all customer interactions Qualifications: Minimum of a degree in Management, Project Management, or a related field Proven … experience in customer service with an emphasis on operational management Strong organizational skills and attention to detail Excellent communication skills with the ability to convey technical information clearly to non-technical clients Ability to prioritize and manage multiple enquiries efficiently Self-motivated and comfortable working in a hybrid environment A problem-solving mindset and customer-focused approach Benefits: Competitive More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … daily administration of Cisco Call Manager platforms. Collaborate effectively with cross-functional teams via MS Teams, phone, and in person. Adhere strictly to best practices and ensure high-quality service delivery. Draft Local Working Instructions and provide quality assurance for third-party installations and upgrades. Support legacy TDM systems, including jumpering. Must be flexible to travel to customer sites … Wokingham, Warwick, Reading) with a company vehicle provided. Strong organisational skills are essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise More ❯

staff training and development align with regulatory and contractual requirements. Support young people transitioning to independent living, including life skills development. Maintain accurate, up-to-date care plans and service records. Promote safeguarding and respond to concerns in accordance with company policy. Participate in service improvement activities and team meetings. Uphold equality, diversity, and inclusion in all aspects … of service delivery. Required Skills: NVQ Level 3 in Childrens Social Care and/or equivalent, or willing to work towards one within a set timeframe. Knowledge and understanding of The Childrens Act and Childrens Social Care. Proven experience working with young people in a care environment. Ability to lead, support, and manage staff performance effectively. Solid understanding of … Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application More ❯

including servers, storage systems, PCs, laptops, tablets, printers, peripherals, and point-of-sale systems. You will work at various customer locations across the UK, ensuring high-quality support and service delivery. Key Responsibilities: Travel to diverse customer sites to provide on-site IT support services Diagnose, repair, and maintain a variety of IT hardware and systems Install, move, and … do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or awkward spaces A personalised and efficient recruitment service within the IT Industry More ❯