101 to 125 of 718 Customer Engagement Jobs in London

business teams to deliver successful outcomes.• Manage project plans, risks, budgets, dependencies, and implementation activities.• Support the introduction of new payment methods, technologies, and customer experiences.Requirements Definition and Solution Design• Translate business requirements into detailed technical and functional specifications.• Work closely with business, technology, security, and supplier teams … technology solutions that align with business strategy.• Ensure solutions meet operational, security, compliance, and scalability requirements.Mobile and Loyalty Platform Management• Own and manage two customer-facing mobile applications from a payment and technology perspective.• Manage technical requirements and integrations for two loyalty platforms.• Ensure seamless interaction between payment, loyalty ...

experience managing a regional team of enterprise sales executives (experience managing an outbound prospecting team preferred) Able to work cross-functionally with Marketing, Customer Success, and Sales Operations Outstanding verbal, written and stand‐up presentation skills A proven connector in your daily life through social media and other mediums … communities within the company Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT the company the company is the leading customer engagement platform that empowers brands to Be Absolutely EngagingTM. the company helps brands deliver great customer experiences that drive value both ...

closely with the Managing Director to design, deliver and maintain high-quality electronic security solutions. This is a hands-on senior engineering role , combining customer engagement, technical design, pre-sales support, installation, commissioning, fault finding, compliance and quality assurance. The postholder will personally undertake technical surveys, system design … engineering activities while providing technical leadership to internal and third-party engineering resources. The role will support customer engagements, translating security risks and operational requirements into technically appropriate and commercially viable solutions, and ensuring all systems are delivered in accordance with relevant Standards, Codes of Practice and certification requirements. ...

what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.AI Fearlessly.About the Role:TrendAI is looking for a Customer Success Technical Advisor Team Manager to build and lead a high-performing team of Customer Success Technical Advisors (CSTA) — trusted technical partners … help our strategic customers realize maximum value from the TrendAI Vision One platform. This is an opportunity to shape the future of Customer Success by combining technical advisory expertise, customer engagement, and AI-driven innovation. As the leader of the CSTA team, you will define ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work … customers. The roleAre you motivated to apply your AWS expertise to shape opportunities and design cloud, data, and AI solutions that drive customer transformation? Do you enjoy collaborating with sales and customers across the full lifecycle, using your technical and commercial insight to deliver solutions aligned with business objectives ...

next chapter of SEPHORA UK’s digital growth. In a market of exceptional expansion, e-commerce is a strategic pillar of our business - driving customer acquisition, engagement, loyalty and profitable growth. You’ll lead the strategy and evolution of our digital business across web and app, creating seamless … Retail, Operations, CRM, Regional and Global teams, you’ll help position SEPHORA UK as one of the leading digital markets in Europe - championing innovation, customer obsession and best-in-class omnichannel thinking. What you’ll be doing... Build and drive SEPHORA UK’s e-commerce strategy, digital roadmap ...

broadcasting, and content creation sectors in transformative projects involving Data and AI Strategy, Migrations, and Modernisation. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer facing relationship owner you’ll be primarily … focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business ...

decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … with the confidence to lead client engagements independently Ability to collaborate across sales, product, research, client support and advisory teams to deliver a seamless customer experience Strong organizational skills with the ability to manage multiple customer engagements and priorities simultaneously Demonstrated proficiency in artificial intelligence concepts, with hands ...

future of Data Science across IAG Loyalty.This is an opportunity to lead a talented team whilst remaining hands-on, solving some of our biggest customer, marketing and commercial challenges using Machine Learning and advanced analytics. Working across multiple product value streams, you'll partner with Product Owners, Engineers, Analysts … business leaders to identify where Data Science can create the greatest value, turning opportunities into production-ready solutions that improve customer engagement, profitability and the way millions of members earn and spend Avios. Success in this role isn't measured by the number of models you build. ...

value. As part of Genpact’s Microsoft Business Applications Practice, we deliver large-scale Microsoft Dynamics 365 transformation programs across Finance, Supply Chain, Sales, Customer Service, Field Service, Power Platform, Azure, Data, Analytics, and enterprise integration landscapes. Role Summary Genpact is seeking an experienced Onsite Lead Solution Architect … Europe. The ideal candidate will have strong hands-on and leadership experience across Microsoft Dynamics 365 Finance, Supply Chain Management, and Customer Engagement , along with a strong understanding of the broader Microsoft Dynamics and Microsoft Cloud ecosystem including Power Platform, Dataverse, Azure Integration Services, Power BI, Microsoft Fabric ...

future of Data Science across IAG Loyalty.This is an opportunity to lead a talented team whilst remaining hands-on, solving some of our biggest customer, marketing and commercial challenges using Machine Learning and advanced analytics.Working across multiple product value streams, you'll partner with Product Owners, Engineers, Analysts … business leaders to identify where Data Science can create the greatest value, turning opportunities into production-ready solutions that improve customer engagement, profitability and the way millions of members earn and spend Avios. Success in this role isn't measured by the number of models you build. ...

Collinson is the global leader in travel experiences and customer engagement, a business that builds loyalty 500 million times a day, across 140 countries, for some of the world's most ambitious brands. Our clients include major financial institutions, airlines, transport operators and retailers who trust … incrementality, not points balances, is the true measure of a programme's worth.Recent mandates include the design and delivery of large-scale loyalty and customer engagement programmes across the transport, mobility and travel sectors. These are complex, high-stakes initiatives involving multiple stakeholders, significant commercial value and innovative ...

Your Role We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you’ll work closely with sales, implementation, engineering and product while also working with a variety … customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want ...

Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to WorkABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers … foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze ...

next chapter of SEPHORA UK’s digital growth. In a market of exceptional expansion, e-commerce is a strategic pillar of our business - driving customer acquisition, engagement, loyalty and profitable growth. You’ll lead the strategy and evolution of our digital business across web and app, creating seamless … Retail, Operations, CRM, Regional and Global teams, you’ll help position SEPHORA UK as one of the leading digital markets in Europe - championing innovation, customer obsession and best-in-class omnichannel thinking. What you’ll be doing... Build and drive SEPHORA UK’s e-commerce strategy, digital roadmap ...

next chapter of SEPHORA UK’s digital growth. In a market of exceptional expansion, e-commerce is a strategic pillar of our business - driving customer acquisition, engagement, loyalty and profitable growth. You’ll lead the strategy and evolution of our digital business across web and app, creating seamless … Retail, Operations, CRM, Regional and Global teams, you’ll help position SEPHORA UK as one of the leading digital markets in Europe - championing innovation, customer obsession and best-in-class omnichannel thinking. What you’ll be doing... Build and drive SEPHORA UK’s e-commerce strategy, digital roadmap ...

communities within the company Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT the company the company is the leading customer engagement platform that empowers brands to Be Absolutely EngagingTM. the company helps brands deliver great customer experiences that drive value both … foundation of composable intelligence, BrazeAITM allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the the company Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization ...

ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central … delivery lead, ensuring alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement ...

you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.As a Customer Engagement Solution Architect, you will be a trusted advisor to clients, leading the design and implementation of complex Microsoft Dynamics 365 Customer Engagement ...