101 to 125 of 350 Customer Engagement Jobs in London

This is an exciting contract opportunity for an SC Cleared Azure Data Engineer with a strong focus on Databricks to join an experienced team in a new customer engagement working at the forefront of data analytics and AI. This role offers the chance to take a key role in the design and delivery of advanced Databricks solutions within More ❯

many of our customers' sites. Our heritage is in helping businesses to operate their critical technology in a more cost-effective manner, while improving effectiveness in areas such as customer engagement and operational responsiveness. The purpose of the role is to support sales and business performance through data analysis, process improvement, and cross-functional collaboration to drive operational More ❯

Amazon has continuously expanded its product selection and innovated on behalf of customers in an on-going effort to fulfill its stated ambition of being earth's most customer-centric company. Since 2015, has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and most innovative Business-to-Business (B2B … business customers have different needs than the traditional Amazon retail customers, and we are reinventing everything from how we display our selection, price our products, and provide the right customer experience to serve this segment. Position Summary To support our business growth, we are looking for a Senior Solution Consultant for our Professional Services Team for a full time … as well as discuss new functional and organizational strategies to help customers achieve their business objectives. You will also work closely with various internal Amazon teams to relay back customer needs and requirements, incl. Sales, Product Management, Category Management, and Amazon Leadership to drive and prioritize solutions for our customers. The ideal candidate enjoys problem solving, has experience working More ❯

must possess a unique balance of business knowledge and technology depth in Artificial Intelligence and Machine Learning with delivery implementation experience. Their focus will be providing solutioning support with customer executives followed by hands-on delivery for AI ML workloads. Successful candidates will have executive level experience defining, designing, and deploying enterprise level strategic solutions leveraging Data, Artificial Intelligence … understanding of Machine Learning, Data and Business intelligence. The ideal candidate will also have experience with managing data at scale and automation. Key job responsibilities - Innovate - Engage with the customer's business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment. - Deliver value - Lead and support regional ProServe delivery teams as a … AWS customers. - Pre-sales support - Create and deliver presentations to customers that inspire the art of the possible with AI/ML running at scale in the Cloud. Understand customer requirements and collaborate with AWS sales leaders to scope, present, and win new customer engagements - Domain Leadership - Identify common customer interest across industry verticals and innovate new More ❯

of our Sovereign Cloud (SC) offering and our early mover advantage in this space based on the investments made in selected key target markets. The SC CRO unit in Customer Success is responsible to drive the holistic Sovereign Cloud market strategy and its field execution for the Customer Success board area in close collaboration with the Sovereign Services … GTM strategy for the respective markets, driving sustainable growth in bookings and revenue, leading key engagements, and scaling and adopting the SC value proposition to evolve and execute the customer value journey for Sovereign Cloud in the market. You will drive success in the following ways: Strategy, value proposition and customer demand: Lead the overall SC execution in … the overall SAP Cloud narrative. Diversify the overall Sovereign Cloud value proposition and execution strateg considering local market specifics. Collaborate closely with marketing and respective teams to contribute to customer-facing events and campaigns, presenting SAP SC solution capabilities, value proposition and key differentiators to further stimulate demand. Play a key role in generating a strong pipeline for SC More ❯

customers'migrations by ensuring the success of every project we undertake. Your role is pivotal in not only achieving project goals but also in maintaining an exceptional level of customer satisfaction throughout the migration, working with blended teams including customer, partner and Databricks staff. You will expertly navigate the balance between delivering outstanding results and aligning with the … across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes. Work with the account management and customer teams to complete handover from sales to delivery teams Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date … with project activity and success What we look for: Individuals who excel in a high paced environment working with cross-functional and multi-organisational teams on multiple customer engagements often concurrently. Extensive experience successfully managing and overseeing projects with teams of up to 40 people with contract values in excess of $1 million Experience in managing enterprise scale migrations More ❯

We are seeking an experienced VP Neo Program Engagement to lead our customer engagement strategy, ensuring our clients maximize the value of our solutions across both core systems and e-cargo products. This role will be instrumental in guiding customers through their digital transformation journey , fostering long-term relationships, and expanding CHAMP’s market reach. Role Overview … Reporting to the Chief Commercial Officer, the VP Customer Engagement will play a vital role in both customer retention and acquisition, building stronger relationships with existing clients and identifying promising new customers. Over the next five years, a key focus will be supporting our customers' transition to modern solutions, expertly managing the migration from Cargospot Classic to … Cargospotneo. This crucial responsibility will be integrated into a broader customer-centric strategy to maximize the value businesses derive from CHAMP’s technology, including our core system offerings and e-cargo solutions. Position type: Permanent Location: London, UK, Luxembourg. Other countries may be considered for the right profile. Deadline to submit applications: 25 July 2025 Key Responsibilities Establish and More ❯

We are seeking an experienced VP Neo Program Engagement to lead our customer engagement strategy, ensuring our clients maximize the value of our solutions across both core systems and e-cargo products. This role will be instrumental in guiding customers through their digital transformation journey , fostering long-term relationships, and expanding CHAMP’s market reach. Role Overview … Reporting to the Chief Commercial Officer, the VP Customer Engagement will play a vital role in both customer retention and acquisition, building stronger relationships with existing clients and identifying promising new customers. Over the next five years, a key focus will be supporting our customers' transition to modern solutions, expertly managing the migration from Cargospot Classic to … Cargospotneo. This crucial responsibility will be integrated into a broader customer-centric strategy to maximize the value businesses derive from CHAMP’s technology, including our core system offerings and e-cargo solutions. Position type: Permanent Location: London, UK, Luxembourg. Other countries may be considered for the right profile. Deadline to submit applications: 25 July 2025 Key Responsibilities Establish and More ❯

Disability Confident Committed employer ️ Rated highly in our employee survey on: Workplace Culture Work Life/Balance Employee Recognition We are hiring for a product manager for our new customer platform, a greenfield product surface that will become the centre of the Selina customer experience. Starting with servicing our existing customers, you will lead the strategy, discovery, and … execution of building Selina's first mobile app, with the goal of evolving it to a successful re-engagement and cross-sell channel. You will work closely with engineering, growth, credit risk, and ops to define what we build first, how we measure success, and how this platform can evolve to become the engine room of Selina's future … growth. What will you be doing? Discovery & Strategy Lead customer and market discovery to understand customer pain points and identify the markets where Selina's customer platform can not only compete but win. Define the 6-month MVP scope and outline a compelling 12-18-month roadmap. Identify high-impact features to drive engagement, reduce support More ❯

Director, Customer Success EMEA page is loaded Director, Customer Success EMEA Apply remote type Hybrid locations London time type Full time posted on Posted Yesterday time left to apply End Date: July 18, 2025 (7 days left to apply) job requisition id R-04921 It's fun to work in a company where people truly BELIEVE in what … they're doing! We're committed to bringing passion and customer focus to the business. About Us Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of … complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit . As the Director of Customer Success, you will oversee and mentor a team of Customer Success Managers (CSMs) accountable for Kyriba's most complex and high-value client relationships. You will be responsible More ❯

solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager within our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our award-winning SASE portfolio. In … depth knowledge of the indicators of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans to all ranges of technical … ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer priorities, and manage expectations Develop strong relationships with our sales team, customers, partners and More ❯

GenAI Deal Lead for Strategic Customer Engagements SCE, SCE Job ID: AWS EMEA SARL (UK Branch) AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to … understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to … build trusted relationships with startup founders and their executive teams, creating actionable strategies, developing opportunities, and leading deal engagements through negotiations and closure. This highly visible role requires deep engagement with startup founders, C-level executives, and technical leaders to achieve business outcomes, increase AWS adoption, and enable strategic relationships that drive mutual growth. You will work collaboratively to More ❯

Senior Customer Success Manager Department: Customer Operations Employment Type: Full Time Location: London Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to … industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company … growth, global FinTech/RegTech business. Our unique KYC automation technology continues to be rapidly adopted by major financial and professional service firms, which has led to expanding our Customer Success team and the need to appoint Senior Customer Success Managers to support our Tier 1 financial services Customers. This role reports into the Head of Customer More ❯

Ai-tech company is looking for the Implementation Consultant in Japan Salary banding: 8,000,000 per year Working Pattern: Remote Location: Tokyo, Japan Role Summary Our Customer Engagement team is responsible for ensuring that every customer receives the best possible outcomes from our product, that our deployments are successfully delivered on time, and that we are … the value that we've committed to delivering. The Implementation Consultant role is part of a new Implementation team and will be one of the earliest members of the Customer Engagement team dedicated to post-sales implementation and platform configuration projects as we continue to expand our customer base. The role will report to the Head of … Customer Engagement, with good upside to establish processes around how we develop our product and implement it for customers, and future opportunity to grow and lead with our Customer Engagement team. As the world continues to find new and innovative use cases for Artificial Intelligence, you will be at the forefront of this, deploying truly boundary More ❯

behind our success. We are looking for Solutions Consultants who share our passion for differentiating technology, authentic innovation, trusted partnerships, bold decisions and who have a relentless focus on customer success. What You Will Do As Simulation Solutions Consultant you will be supporting our customers growth initiatives with a focus on GT technical capabilities. You will be participating in … growth opportunities requiring technical advice and act as the main technical interface between the client and GT throughout the sales process. Your analysis of customer technical requirements and the development of suitable solutions will ensure a successful proof of value for the prospect and help with driving customer engagement and business growth for Gamma Technologies.In addition, you … solution throughout the entire sales cycle. Oversee and help drive opportunities at all stages that require technical/software solutions support. Support applications engineering and product development based on customer feedback and opportunities experience. Support marketing, branding, and customer engagement activities. Act as technical account responsible for selected named accounts. Documentation and Management of solution consulting activities. More ❯

you come in. The opportunity We know that creating engaging and effective content in our channels and through our proprietary products is a key part of building a great customer experience and ultimately driving business value. As we expand our owned channels, we're looking for someone to set and execute on a strategy for using content to drive … search-engine and app-store optimisation, product conversion and long-term customer engagement, in line with our ambition to build the world's best loyalty website and App. Join AVIOS as a Digital Content Manager and deliver the creation of compelling digital experiences across our multicategory retail and travel loyalty platform. You'll be responsible for delivering exceptional … customer journeys that drive engagement, loyalty, and commercial success whilst maintaining our platform's unique position. This role is based out of our London/Warrington office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and More ❯

designing and implementing enterprise-grade integrations using Azure Logic Apps , with a strong background in Microsoft Power Platform , particularly Power Apps (Canvas Apps and Custom Pages) , and Dynamics 365 Customer Engagement (D365 CE) . Key Responsibilities: Design, develop, and maintain scalable and secure workflows using Azure Logic Apps. Integrate Logic Apps with D365 CE, Power Apps, and other … Required Skills & Experience: Proven experience with Azure Logic Apps development and deployment. Strong understanding of Microsoft Power Platform, especially: Canvas Apps Custom Pages Hands-on experience with Dynamics 365 Customer Engagement (D365 CE), including entity customisation and integration. Proficiency in Power Automate, Dataverse, and Common Data Service (CDS). Familiarity with REST APIs, JSON, and OData. Experience with More ❯

countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer's … as part of a team Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement Comfortable with learning and utilizing new software and More ❯

increasing adoption across its various use-cases. This role will be crucial in optimizing navigation paths, developing marketing technology solutions, and enhancing the Amazon Pay homepage experience to boost customer engagement and usage. Key job responsibilities Own and optimize the customer journey to Amazon Pay across multiple navigation touchpoints within Amazon's ecosystem, with the goal of … bill payments, peer-to-peer transfers) • Create and manage marketing technology products including push notifications, WhatsApp channels, and email campaigns to promote Amazon Pay use-cases and drive user engagement • Collaborate with UX/UI teams to design intuitive, conversion-focused interfaces for Amazon Pay integration points • Partner with analytics teams to establish measurement frameworks for traffic sources, use … case adoption, and homepage engagement • Work cross-functionally with Engineering, Marketing, and Business Development teams to implement high-impact features that showcase Amazon Pay's value proposition • Define and track key performance indicators (KPIs) for Amazon Pay traffic growth, use-case adoption, and homepage effectiveness A day in the life A typical day will contain a mixture of all More ❯

users from uncertainty to clarity whilst inspiring, motivating and enabling customers to build the retirement that they want. Job Role Accountabilities: Drive forwards the vision & roadmap, ensuring it meets customer needs and drives high engagement. Work collaboratively with designers, developers, content creators, and behavioural experts to build a highly interactive and inspiring product experience. Develop and refine user stories … acceptance criteria, and backlog items, prioritising features that deliver maximum customer value. Champion customer insights, using data and research to continuously refine the product. Collaborate with marketing and engagement teams to drive adoption and usage. Experiment with AI-driven tools, gamification, and social features to enhance engagement. Ensure a seamless integration with other key propositions, such as … having the persistence to see a job through to conclusion Experience Experience as a Product Owner or Product Manager, ideally within a digital consumer product. A deep understanding of customer engagement and experience design - you know how to inspire, motivate, and drive action. Proven experience taking digital products from concept (0) to launch (1), including defining MVPs, validating More ❯

working with a global digital content brand to find a Retention Marketing Manager to join their international marketing team. This is a fantastic opportunity for someone with a strong customer-centric mindset and proven experience in lifecycle marketing, campaign testing and digital optimisation, especially within a subscription-led or consumer internet business. The successful candidate will join the Global … Retention Marketing team , which operates across 13 international marketplaces, and plays a key role in driving customer engagement and reducing churn through smart, data-led retention strategies. What you'll be doing: Own and deliver multi-channel retention marketing campaigns across web, app, email and direct mail. Build and implement A/B tests, analyse performance data, and … draw actionable insights to inform future strategies. Collaborate with product, creative, growth, legal, and finance teams to deliver best-in-class customer experiences. Work closely with localisation teams to adapt messaging for international markets. Translate customer behaviour insights into personalised and impactful retention strategies. Maintain documentation of test results, campaign performance and learnings for continuous improvement. Assist with More ❯

regional sales teams. In addition, this role will lead the planning and execution of Unily's flagship annual event, Unite, bringing together industry leaders, customers, and prospects to drive engagement and business growth. As the Senior Field Marketing Manager, you will manage a team of two and report to the Chief Marketing Officer. You will develop and execute marketing … generate pipeline and revenue in partnership with regional sales teams. Sales Alignment: Work closely with sales leadership and sellers to understand regional needs and tailor marketing initiatives to drive engagement and conversion. Event Management: Own the planning and execution of Unite, our major annual global event, as well as regional events, trade shows, and customer roundtables. Pipeline Generation … Acceleration: Design and execute targeted campaigns, webinars, executive roundtables, and customer engagement programs, to move prospects through the funnel. Budget & Performance Management: Oversee the field marketing budget, ensuring ROI-driven investments, and track campaign performance with clear metrics and reporting. Team Leadership: Manage and mentor a team of two field marketers, fostering professional growth and operational excellence. Content More ❯

mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. … We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting … millions of customers, and is trusted to do this by the world's leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue - and often all their profits - from the extra products or services they sell. This economic edge More ❯

web applications quickly and efficiently. With high productivity and AI-assisted tools, customers can overcome strategic challenges including modernising and integrating existing applications, automating business processes and creating exceptional customer experiences. Solutions built with OutSystems are secure, resilient, cloud-native, built to scale and can be continuously evolved. The OutSystems high-performance low-code platform is considered one of … customers across 87 countries and 22 industries, more than 400 partners and a 600,000 developer community. The company is known for creating a culture of innovation inside its customer organisations, with many working with OutSystems for more than a decade. Founded in 2001 in Portugal, we have offices across the world (the UK, US, Netherlands, UAE, Portugal, Germany … with a focus on optimising marketing spend and ROI. You will oversee and manage demand generating activities driving high quality interest from accounts and individuals within the Outsystems ideal customer profile. You'll understand how these leads move into and through the sales lifecycle and measure the overall effectiveness and ROI of marketing programmes, channels, initiatives and campaigns in More ❯

of contact between internal and external teams, ensuring effective communication and collaboration on all aspects of product specifications. This role involves managing product data, maintaining compliance with regulatory and customer standards, and addressing food safety and quality concerns with suppliers and other stakeholders. The position is essential to upholding the companys commitment to product quality, safety, and customer … with the Warehouse team to align specifications with storage and handling needs. Liaises with suppliers, customers, and key stakeholders to manage product information and address queries. Supports Sales, Marketing, Customer Engagement, and NPD teams with accurate product data and coordinates with Finance to align specifications with financial requirements. Responsibilities of a Specifications Technologist include: Update and maintain detailed … product specifications to ensure alignment with regulatory requirements, customer expectations, and internal standards. Ensure all product specifications are supported by validated claims such as nutritional, health, provenance, allergen claims, RSPO, etc. Manage DDF internal specification databases to ensure all information is accurate, current, and accessible to relevant stakeholders. Validate product labels to ensure they accurately reflect specifications and comply More ❯