101 to 125 of 601 Customer Engagement Jobs in London

other leading cloud environments — so that enterprises can deploy AI with confidence and scale innovation without scaling risk. To learn more, visit www.avepoint.com . Customer Lifecycle Marketing Manager The position available is for aLifecycle & Retention Marketing Managerwho will be pivotal in devising and implementing strategies for the post-sale … lifecycle . This role focuses on activating, engaging, retaining, and expanding the network of AvePoint customers. It is of utmost importance for enhancing customer value throughout their lifecycle, from onboarding to product education, retention, reactivation, and ultimately expansion. Key Responsibilities The responsibilities of the role include: Ownership and scaling ...

most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support … iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first‐party data while staying on the forefront of rapidly evolving ...

bring to the table, let us introduce ourselves real quick. About Us Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks … Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices . With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels , including WhatsApp, SMS, Email ...

roles within 12 months to ensure you are not duplicating efforts. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … future of Salesforce. Role Overview The AFLS Technical Architect (Product SME) brings deep product expertise in Agentforce Life Sciences for Customer Engagement (AFLS4CE). Reporting to the Account Activation & Remediation Lead, this architect leads the technical assessment of an account's product configuration, identifies root causes of product ...

ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work … future of Salesforce.# Role OverviewThe AFLS Technical Architect (Product SME) brings deep product expertise in Agentforce Life Sciences for Customer Engagement (AFLS4CE). Reporting to the Account Activation & Remediation Lead, this architect leads the technical assessment of an account's product configuration, identifies root causes of product-related ...

story and Make Amazing Happen at CDW. The CS Operations Specialist is responsible for the data, reporting, and operational cadence that underpin the Customer Success function, ensuring the team’s time is spent with customers rather than chasing data and that the practice runs efficiently. The role combines data … consistently captured rather than missed Cisco EA consumption is monitored against entitlement, giving early visibility of True Forward exposure and avoiding renewal surprises Customer engagement is earlier and data-led, with insights reliably converted into action Operational cadence, dashboards, and data hygiene are consistent and dependable Renewals ...

lead Professional Services across EMEA. You will own the regional services business and guide a team responsible for shaping, selling, and delivering high‐value customer engagements. You will evolve our services model toward AI‐enabled, outcome‐driven engagements. That means starting with the customer’s business goals, defining … realize value faster while building a scalable, high‐quality, and financially healthy services organization. You will partner closely with Sales, Product Management, Engineering, Finance, Customer Success, and global Professional Services leaders. You’ll bring customer needs into the company, help shape the solutions we take to market ...

belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. … there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table. That's the problem we solve, at scale. We connect ...

partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Director, Customer Engineering The Director, Customer Engineering is a senior leader who scales the Customer Engineering organization across a region, segment, or product domain. Leads … multiple teams of Customer Engineers and their managers, sets the strategic direction for how Cloudflare technically engages with enterprise customers, and ensures the CE function operates as a unified, AI-augmented, high-performance GTM engine. Reporting to a VP or Senior Leader of Customer Engineering, you will ...

teamwork and ensure everyone understands how their individual contributions impact the final product. Requirements A self-starting and self-motivated leader, driving large, concurrent customer-engagement projects from end to end, managing scope, risk, timelines, and resource allocation. A true co-owner of the product with a steadfast … development projects across the full product lifecycle— from initial ideation and requirements gathering to post-launch analysis with a proven track record of delivering customer-engagement initiatives. Demonstrates a deep sense of product ownership, holding yourself and the team accountable not just for project delivery ...

consultancies in Europe. Job Description Are you passionate about helping organisations unlock the full value of their enterprise data? We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … translate them into effective reporting solutions that provide actionable insights. Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes. Customer Engagement & Stakeholder Management Serve as the primary reporting subject matter expert and trusted advisor for Managed Services customers. Develop and maintain ...

Marketing Automation EngineerYou will be responsible for building and enhancing the systems, automations, and data flows that support customer acquisition, conversion, and retention.Key responsibilities include: Build and optimise automated customer journeys across email and digital marketing channels. Analyse customer and behavioural data to identify cohorts, opportunities … areas for improvement. Develop customer re-engagement journeys based on website and purchase behaviour. Use SQL and BigQuery to interrogate and transform marketing and customer data. Design and maintain integrations between CRM, marketing, advertising, and business systems. Build and optimise conversion tracking and attribution frameworks. Develop marketing ...

Description The Field Marketing Manager UKI is responsible for leading, developing, and executing regional account‐based field marketing strategies that drive pipeline growth, customer engagement, and revenue impact across Unit4’s priority verticals: Not-for‐Profit, Professional Services Organizations, Public Sector, and Higher Education. This role operates … matrix organization and partners closely with Sales, Business Development, Global Marketing, and other stakeholders to ensure unified go‐to‐market execution across the full customer journey—from awareness and engagement through pipeline creation, acceleration, and expansion. Operating with a One Team mindset, this role balances strategic planning with ...

value of the Everbridge platform. You’ll guide clients through deployment, adoption, training, ongoing optimization, and issue resolution combining project coordination, technical consulting, and customer success. You’ll also serve as the customer advocate within Everbridge, ensuring feedback reaches the teams best positioned to act on it. Working … aligned with business needs. This is a remote, home-based role open to candidates anywhere in the UK. What you'll do: Lead customer engagement throughout deployment, solution adoption, and ongoing operations, ensuring a consistently positive customer experience. Establish and maintain a clear governance model with each ...

discovery, design architectures, build benchmarks and proof‐of‐concepts, and guide customers from their first conversation to deployed models. You’ll work across Sales, Customer Success, Product, and Engineering while partnering directly with customers in manufacturing, retail, security, robotics, and beyond. This is a hands‐on role … engineer who enjoys writing Python, training and optimizing models, deploying across cloud and edge, and owning outcomes throughout the customer lifecycle. If you thrive on ambiguous problems, direct customer contact, and turning technical possibilities into measurable results, you’ll fit right in. What you’ll do Technical discovery ...

will: Design end-to-end Microsoft Dynamics 365 solutions aligned with business and technology strategy. Lead architecture across D365 applications such as Finance & Operations, Customer Engagement, Sales, Customer Service and Supply Chain, as relevant. Define integration, data migration, security and extensibility strategies. Leverage Power Platform, Dataverse, Azure ...

will: Design end-to-end Microsoft Dynamics 365 solutions aligned with business and technology strategy. Lead architecture across D365 applications such as Finance & Operations, Customer Engagement, Sales, Customer Service and Supply Chain, as relevant. Define integration, data migration, security and extensibility strategies. Leverage Power Platform, Dataverse, Azure ...

will: Design end-to-end Microsoft Dynamics 365 solutions aligned with business and technology strategy. Lead architecture across D365 applications such as Finance & Operations, Customer Engagement, Sales, Customer Service and Supply Chain, as relevant. Define integration, data migration, security and extensibility strategies. Leverage Power Platform, Dataverse, Azure ...

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling … machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more ...

About the Job: We're looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through … relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with ...

implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer … technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers ...

needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities: Take ownership and act as a Customer liaison between designated Customers and support … necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while maintaining oversight ...

expanding rapidly and we are seeking an enthusiastic, driven, and customer-focused Account Manager to join our growing team. The Account Manager will be responsible for building strong client relationships, driving retention and revenue growth, and helping customers maximize the value of their investment in MRI's software solutions. … based in our London, UK Office. Responsibilities Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and Sales development Recommend appropriate solutions and negotiate acceptable terms with the Client Achieve or exceed all quarterly and annual fiscal ...

TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. About TTEC Digital About TTEC Digital TTEC Digital is a leading global … customer experience (CX) technology and services partner, helping organizations modernize customer engagement through cloud contact center, AI, automation, and digital transformation solutions. We partner with industry-leading technology providers including NICE, Genesys, Microsoft, Cisco, Google, Five9, and Zoom to deliver innovative Contact Center as a Service (CCaaS ...

jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...