326 to 350 of 602 Customer Engagement Jobs in London

Senior Account Manager, SME & Growth Sales Sales • London EMEA , London London

Location
Greater London, England, United Kingdom
existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customer’s needs and goals and how Airwallex can support them. … grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships, and driving expansion through regular strategic customer engagements. Identify, develop, and close upsell and expansion opportunities, proactively managing opportunities through the sales cycle from identification to close and revenue realisation. Act as a trusted advisor ...

Data Scientist: ML for Credit, Fraud & Customer Insight

Location
Greater London, England, United Kingdom
Kroo Bank is seeking a Data Scientist to build, evaluate, and deploy data science solutions that support strategic decision making and improve customer experiences. You will work on high-impact initiatives across credit risk, fraud, customer engagement, and operational efficiency, partnering with product, risk, operations, compliance ...

Partnerships Sales Engineer

Location
Greater London, England, United Kingdom
using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers. ABOUT THE ROLE: As a Partnership Sales Engineer, you'll give our technology and agency partners the technical … partnerships enablement Build and maintain demo environments, solution briefs, FAQs, and other technical assets for both partners and internal teams Partner with Product, Customer Success, and partner GTM teams to define and standardize enablement processes and integration guidelines Help the sales team choose the right integration pathway ...

Lead Solutions Consultant

Location
Greater London, England, United Kingdom
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless … efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises ...

Maritime Solutions Consultant - Pre-Sales & Demos

Location
Greater London, England, United Kingdom
Solutions Consultant in London to drive pre-sales activity and tailor solutions to maritime customers. You will collaborate with Sales, Account Managers and Customer Engagement teams to demonstrate product value, address technical requirements and align with customer business goals. The role emphasizes leading demonstrations, organizing trials ...

Partner Marketing Manager

Location
Greater London, England, United Kingdom
prioritised against agreed objectives, with clear outcomes, ROI measures, and continuous optimisation. Produce performance reporting and insight for partners and internal stakeholders, covering awareness, engagement, leads, pipeline, and revenue influence. Partner Ecosystem Development Strengthen Bell’s partner ecosystem by building trusted relationships with partner teams, alliance, and sales teams. … Identify opportunities for joint thought leadership, market visibility, customer engagement, and partner-led demand generation. Act as the marketing lead for assigned partner relationships, ensuring clarity, momentum, and effective collaboration across internal and external teams. General Ensure compliance with Bell’s data protection and information security policies. ...

Senior Director, Field Service

Location
Greater London, England, United Kingdom
global go-to-market programs. As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service, Agentforce, AI-driven operations, scheduling optimization, asset management, and mobile workforce … solutions. You will lead a collaborative team of Field Service specialists and solution leaders, driving business growth through technical excellence, customer advocacy, executive engagement, and market leadership. This role requires a unique combination of strategic business acumen, field service domain expertise, technical leadership, and organizational influence. What ...

ERP Deployment Lead: Fast-Track Finance Onboarding

Location
Greater London, England, United Kingdom
team and guide the onboarding of new customers onto Rillet. This role is ideal for someone with a strong accounting foundation who enjoys direct customer engagement and fast-paced SaaS deployments. You will collaborate with Product, Engineering, and Customer Success, learn client workflows, and translate needs into ...

Presales Enablement Lead

Location
Greater London, England, United Kingdom
maintaining and evolving them for both internal and partner use. Provide hands‐on coaching to partner SCs on PEW delivery, best practices, and customer engagement techniques. Advise on Modeler Agent best practices for PoV and workshop builds. Internal SC Onboarding & Training Act as a mentor and coach … assets, and platform capabilities as they are released. Hands‐On Deal Support Provide direct deal support to partner SCs on complex opportunities, PoVs, and customer pilots. Join partner‐led deals in the field as a Pigment SME, helping to navigate technical objections and model‐building challenges. Build ...

Senior DevSecOps Engineer - London

Location
Greater London, England, United Kingdom
customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve. Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises … reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes. This role sits in a core business area for Hiya ...

Senior MarTech Manager: CRM & Personalization at Scale

Location
Greater London, England, United Kingdom
Pizza Hut International is looking for a MarTech Sr. Manager based in London, UK. This role focuses on enabling scalable customer engagement through data-driven practices across multiple regions including the UK. The ideal candidate should possess in-depth MarTech and CRM expertise, and manage core capabilities … platforms and data ecosystems. This is a mid-level position requiring strong project management and analytical skills to enhance customer experiences. #J-18808-Ljbffr ...

Data Scientist: ML & Analytics for FinTech Impact

Location
Greater London, England, United Kingdom
Kroo Bank Ltd is seeking a Data Scientist to build and deploy data science solutions that support strategic decision-making and improve customer experiences. You will work on high-impact initiatives across credit risk, fraud prevention, customer engagement, and operational efficiency, using Python ...

Sr. Regional Enablement Manager

Location
Greater London, England, United Kingdom
creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The GTM Enablement Team provides customer-facing leaders and reps with the learning materials, content, and resources to drive growth and success. Partnering with the sales team and broader field … enablement team, the Senior Regional Enablement Manager - EMEA will develop and execute impactful, data-driven enablement and readiness solutions for transforming the customer engagement process, sales messaging, sales tools and other specialized content within the region. Success is measured by the overall business impact of these solutions ...

Solutions Architect, Full-Stack Development, Enterprise AI, London, COR7660

Location
City Of London, England, United Kingdom
this be the role where your technical skills and commercial instincts combine to create something meaningful? The Role The Solutions Architect will sit between customer engagement and software delivery, spending meaningful time on-site with enterprise clients to understand operational challenges at source and design and build working … plus competitive equity, and is based from their London offices. What experience does the Solutions Architect need? Experience in a customer-facing Solutions Architect, software engineering, technical consultancy, or similar position, ideally one involving direct deployment or technical consultancy alongside enterprise clients. Practical, demonstrable ability across full-stack development ...

Senior Product Manager- Messenger

Location
Greater London, England, United Kingdom
part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set‐up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

Cloud Infrastructure Engineer

Location
Greater London, England, United Kingdom
change while ensuring solutions align to both business and technical objectives. This role is ideal for professionals who enjoy combining hands-on engineering with customer engagement, solution design, and strategic technology consulting. Key Responsibilities Cloud & Infrastructure Engineering Design, engineer, implement, operate, and govern hybrid cloud and on-premises … automated infrastructure platforms that meet client business outcomes. Contribute to cloud transformation programmes, infrastructure modernisation initiatives, and large-scale migration projects. Client & Stakeholder Engagement Build strong relationships with client stakeholders, acting as a trusted advisor throughout cloud and infrastructure transformation journeys. Facilitate workshops, gathering business and technical requirements whilst ...

Lead Solutions Architect

Location
Greater London, England, United Kingdom
technical architecture expertise, with CTA highly desirable 10+ years’ experience designing and delivering large-scale, multi-cloud Salesforce environments Strong expertise across CRM, customer engagement, marketing, data and loyalty platforms Proven experience leading architectural decisions across complex programmes and distributed technical teams Excellent communication and people leadership skills … within a large international organisation Significant influence over Salesforce strategy, architecture and engineering standards Opportunity to shape the future direction of a complex enterprise customer platform If you’re a senior Salesforce architect with a strong background in large-scale enterprise environments and technical leadership, we’d be keen ...

Minor Works Delivery Team Lead

Location
Greater London, England, United Kingdom
strong performance, address development or performance concerns promptly, and provide guidance through complex or challenging situations to build a capable, collaborative, and accountable team. Customer Relationship and Escalation Management – Build and maintain strong relationships with Heathrow and other stakeholders, customers, and delivery partners to support effective delivery and service … outcomes. Act as a key escalation point for customer and delivery issues, ensuring concerns are assessed, prioritised, and resolved in a timely and professional manner. Communicate clearly with stakeholders, manage expectations effectively, and promote a collaborative approach to issue resolution and continuous improvement. Qualifications ...

Agency Systems Implementation Project Manager Bray Leino · Production & Delivery · Tottenham Court Road, London ·

Location
Greater London, England, United Kingdom
across Workfront, AEM Assets, SharePoint and other business systems, supporting the delivery of integrated workflows and automation. Change Management: Support internal communications, training and engagement to help teams confidently adopt the new systems and processes. Testing & Launch: Coordinate testing, manage launch readiness and support a successful transition into … marketing, communications and digital services for Clients across the UK and internationally. The Group combines deep sector expertise with connected capabilities across brand, digital, customer engagement, sponsorship, media, social, technology and communications. Interested? If you enjoy bringing structure to complex projects, connecting people and technology, and making ...

Customer Success Manager

Location
Greater London, England, United Kingdom
James, Head of Customer Success at hx. I’m also an Arsenal season ticket holder and owner of Daisy, our team mascot and an official member of the CS team. Her responsibilities mainly include boosting morale, appearing on calls and avoiding anything that looks like account admin. Customer … with some of the world’s largest insurers to make sure hx is driving real outcomes across pricing, underwriting and portfolio strategy. Our Global Customer Success team is currently eight people, and we’re looking for someone to join us as we continue to grow. You’ll work closely ...

Senior Consumer Gen AI & Agentic Strategy Lead

Location
Greater London, England, United Kingdom
Engineering, AI & Data services. You will work with Consumer clients, retailers, and cross‐firm teams to prioritise AI opportunities and shape delivery roadmaps across customer engagement, digital commerce, stores, marketing and supply chains. You will combine industry insight with practical delivery experience to quantify benefits, manage governance ...

Senior 3rd-Line Engineer - M365/Azure | Hybrid MSP

Location
Greater London, England, United Kingdom
escalation point for complex issues and lead major incident investigations across a diverse client base. This position combines technical troubleshooting with proactive service improvement, customer engagement, and mentoring of junior engineers to optimise Microsoft cloud and infrastructure environments. #J-18808-Ljbffr ...

Senior Electronics And Software Product Engineer

Hiring Organisation
Redline Group Ltd
Location
Church End, Greater London, UK
concept through to manufacture. Background in regulated or safety-critical product development. Exposure to project leadership or technical team coordination. xehkeey Interest in supporting customer engagement or business development activities. To apply for this Senior Electronics & Software Product Engineer role, please send your ...

AI-First Engineering Transformation Lead

Location
Greater London, England, United Kingdom
services to the communications, media, energy, and utilities industries. Supporting more than 600 customers across 80+ countries, our platforms power critical business processes—from customer engagement and revenue management to product innovation and service delivery. Today, the software industry is entering its next major evolution. AI is fundamentally ...

Quality Assurance (QA) Engineer

Location
Greater London, England, United Kingdom
super cashback platform, we enable users to earn instant cashback and performance-based rewards on everyday transactions, while empowering businesses with integrated marketing, customer engagement, and growth solutions. By combining financial incentives with smart digital advertising solutions, EcoFamilies creates a dynamic ecosystem where both users and merchants’ benefit ...