76 to 100 of 115 Customer Engagement Jobs in London

Dynamics 365 Customer Engagement (CE) Specialist UK based, Remote role! Role Overview Seeking a hands-on IT Specialist/Manager with strong expertise in Microsoft Dynamics 365 CE. Ideal for someone with a background as a Functional Analyst, Technical Lead, or Solution Architect who can manage daily CRM operations and lead ongoing transformation initiatives centred around D365 CE More ❯

strategy, implementation and innovation help clients delivering true value and achieve their transformation agenda. The Role Lead complex SAP enabled business transformation programs from inception to completion & leads the Customer Engagement journey from Business Case definition to adherence. Manage and motivate geographically distributed teams, including multi-vendor and complex client organizations. Develop and implement well-structured program delivery More ❯

growing team. This role is ideal for someone who thrives in client-facing environments, enjoys leading workshops and requirements sessions, and has a deep understanding of Microsoft Dynamics 365 Customer Engagement. Key Responsibilities Lead and facilitate meetings, workshops, and requirements sessions with stakeholders at all levels. Confidently present solutions and progress updates to C-Suite audiences. Configure and customise More ❯

eCommerce EMEA to join our fast growing & dynamic global eCommerce team. You will be working close to the UK based eCommerce team & multiple teams across the organization, evolving our customer experience, processes, and representing go-to-market strategies into the EMEA region for the features we build including the improvements, and expansion plans for FMIC brand websites & digital ecosystem. … By placing product discovery, customer engagement and revenue potential at the forefront, you'll be marshaling and nurturing engineers, designers, and marketing representatives to build and deliver a best-in-class direct-to-consumer experience for our customers in the EMEA region within a 'think globally, act locally' mind set supporting our growth goals. The role demands technical … objectives. Be the arbiter of truth: collect, contextualize, and drive decisions through data. Solicit feedback and explore the best-in-class landscape. Strike a balance between our business objectives, customer needs, and technological capabilities. Drive innovative thinking in the team, pushing into new territory and capabilities. That means pushing engineers, designers, and other team members further than they may More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯

from planning through launch to optimisation. Drive growth and adoption across the UK and other EU markets by delivering competitive and innovative savings solutions. Identify new opportunities to deepen customer engagement through automated saving tools and goal-based features. Design intuitive user experiences that simplify complex financial concepts and drive conversion. Ensure product compliance with regulations, collaborating closely … products, with a strong background in fintech. Familiar with savings product mechanics: ISAs, interest rates, instant access vs. fixed term, notice accounts. Deep understanding of the UK market and customer behaviours. Natural collaborator who thrives in cross-functional environments. Proven ability to scale financial products in the UK and the EU. A strategic thinker who can also execute at More ❯

system design (2 hour) If you're a full-stack developer with a passion for AI and are looking for a role that blends hand on working with direct customer engagement and working for a start-up , we'd love to hear from you, apply today. More ❯

our marketing function and looking for a Senior Marketing Manager to lead a small, high-impact team of two. This is a unique opportunity to shape and grow a customer-led, insight-driven marketing function from the ground up. What you’ll do Define and execute a marketing strategy that drives acquisition, retention, and brand strength Lead and mentor … a small team, fostering a culture of creativity and accountability Establish clear processes and procedures to develop and scale the marketing function Build customer-led campaigns that translate insights into measurable impact Bolster the company’s marketing proposition with clear positioning and storytelling Partner with product and commercial teams to align marketing with business growth objectives What we’re … SaaS platform experience , ideally within learning tech or adjacent sectors Proven track record in driving growth — scaling marketing functions and delivering measurable results Strong expertise in insight-led and customer-led marketing approaches Experience in establishing and embedding marketing processes and procedures Ability to balance strategic vision with hands-on execution Collaborative leader who thrives in entrepreneurial, fast-moving More ❯

Automation & Campaign Optimisation Build, test, and optimise email and membership campaigns within HubSpot. Design and manage advanced workflows and lead-nurturing automation. Use analytics to refine campaigns and enhance customer engagement. Reporting & Insight Create and maintain custom reports and dashboards for management visibility. Analyse CRM data to uncover actionable insights that drive business performance. Projects & Integrations Lead the setup More ❯

Automation & Campaign Optimisation Build, test, and optimise email and membership campaigns within HubSpot. Design and manage advanced workflows and lead-nurturing automation. Use analytics to refine campaigns and enhance customer engagement. Reporting & Insight Create and maintain custom reports and dashboards for management visibility. Analyse CRM data to uncover actionable insights that drive business performance. Projects & Integrations Lead the setup More ❯

Proven experience modernising legacy PHP/MySQL applications into GCP-based microservices Skills in Golang Hands on experience with GCP, SpannerDB, and Kubernetes A background in retail, loyalty, or customer engagement platforms is highly desirable Experience delivering clean, scalable architecture A passion for collaborative engineering. Interview Process: 1st stage: Call with the hiring manager 2nd stage: Panel interview More ❯

Proven experience modernising legacy PHP/MySQL applications into GCP-based microservices Skills in Golang Hands on experience with GCP, SpannerDB, and Kubernetes A background in retail, loyalty, or customer engagement platforms is highly desirable Experience delivering clean, scalable architecture A passion for collaborative engineering. Interview Process: 1st stage: Call with the hiring manager 2nd stage: Panel interview More ❯

Business Development Representative - UK & Nordics Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands like McDonald's, Ford Motor Company, and Delta Air Lines rely on Emplifi to enable connected, empathetic experiences for the modern consumer across marketing, commerce, and More ❯

to optimize IT services, improve employee experience, and provide actionable insights into endpoint health and user satisfaction. As a successful DEX consultant responsibilities will include: Consulting & Strategic Guidance Advise Customer & Partner leadership on leveraging Nexthink insights for endpoint modernization and service optimization. Train and Cach teams on Nexthink investigations and visualizations. Nexthink Administration Configure and manage Nexthink components (Collector … PowerShell, Python) for automation. Familiarity with Windows/macOS environments and EUC technologies. Please note: The hybrid model can and will support flexibility, but collaboration, peer learning and direct customer engagement are valued, as such some site visits will be required. Candidate MUST be UK based Sponsorship support is NOT available at this tie and full legal right More ❯

IT services, improve employee experience, and provide actionable insights into endpoint health and user satisfaction. As a successful EUC/DEX consultant responsibilities will include: Consulting & Strategic Guidance Advise Customer & Partner leadership on leveraging Nexthink insights for endpoint modernization and service optimization. Train and Cach teams on Nexthink investigations and visualizations. Nexthink Administration Configure and manage Nexthink components (Collector … PowerShell, Python) for automation. Familiarity with Windows/macOS environments and EUC technologies. Please note: The hybrid model can and will support flexibility, but collaboration, peer learning and direct customer engagement are valued, as such some site visits will be required. Candidate MUST be UK based Sponsorship support is NOT available at this tie and full legal right More ❯

and marshal account planning and execution with cross-BU internal partners. Drive high activity by coordinating prospecting strategies and driving prospecting execution. Account management with the outcome of increased customer engagement and an increase in retention and account growth. Quota responsibility aligned to a specific multinational account. Build and demonstrate mastery of Gartner sales methodology and products. Drive More ❯

have the following experience: Extensive consulting background, ideally within Cyber Security settings Strong understanding of threat assessment, incident response and security governance frameworks Exceptional communication skills, able to manage customer engagement and work with technology/development teams CISSP, CISM or CPP certifications would be beneficial DV Clearance is essential Within this role, you will be responsible for … Manage the delivery and deployment of a solution on premises for a Government customer Provide expert risk analysis, threat modelling, and mitigation planning for mission-critical systems and environments. Design, implement, and optimise integrated security frameworks combining cyber, physical, and information assurance disciplines. Advise C-suite and senior defence stakeholders on emerging security technologies, regulatory compliance, and operational resilience … Partner with development teams, data scientists and engineers to embed solutions into security operations workflows. Manage the customer relationship, ensuring programmes delivered accurately This represents an excellent opportunity to secure a high profile contract with a high profile and dynamic organisation. More ❯

Responsibilities Promotional Analysis & Strategy: Conduct deep-dive analyses of promotional activity to uncover trends, performance drivers, and improvement opportunities. Develop and test data-driven promotional strategies aimed at boosting customer engagement, operational efficiency, and commercial growth. Measure promotional effectiveness, report on campaign performance, and provide optimisation recommendations. Pricing Optimisation: Build and refine pricing models to balance revenue growth … profitability, and competitive positioning across products and customer segments. Use scenario modelling to assess the commercial impact of pricing decisions and propose optimal strategies. Required Skills & Experience Strong expertise in data analysis and applied statistical methods (e.g., regression, hypothesis testing). Proven experience using data to drive measurable commercial outcomes such as revenue uplift, margin improvement, or market share More ❯

in recommendation systems and deep learning, along with proficiency in Python and cloud platforms. You will lead the development of predictive models and work with various teams to improve customer engagement. The position is hybrid, requiring 2-3 days per week in the Central London office. More ❯

pipeline, achieve revenue goals, and grow market share. Collaborate with field marketing to drive high-impact flagship events, industry conferences, and partner events that showcase our solutions and enhance customer engagement. Product Positioning and Storytelling: Translate complex digital infrastructure solutions into compelling regional narratives, develop thought leadership content and drive customer success stories for EMEA. Represent Equinix at … provide regular insights and recommendations to leadership. Build and maintain strategic relationships with key regional stakeholders. Core Competencies EMEA Market Insights: Deep understanding of EMEA market dynamics, competitive landscape, customer challenges, and technology trends to support business objectives and drive growth opportunities. Content Creation: Strong capability to articulate how infrastructure services deliver scalable, hybrid-ready, and AI-enabling outcomes … through customer and sales-facing assets. Cross-Functional Collaboration: Demonstrated ability to influence and drive results across diverse teams and global functions without direct authority. Extensive experience in stakeholder management, fostering collaboration and alignment to achieve common goals. Specific Skills Messaging: Deep experience in crafting differentiated narratives for infrastructure, platform, and solution offerings. Committed to continuous improvement and staying More ❯

profit targets. Lead and develop Sales Managers, embedding a culture of accountability, high performance, and commercial focus. Build and maintain relationships with senior and executive-level stakeholders across key customer accounts. Understand customer environments and deliver tailored, high-value workplace and IT service solutions. Define and execute divisional sales strategy aligned with organisational objectives. Drive pipeline creation, forecasting … to shape strategy and commercial positioning. Lead quarterly business reviews and ensure strategic account planning across major accounts. Represent Apogee at executive level within sector-focused forums, events, and customer engagements. Establish and maintain the sales structure needed to support sustainable growth and team success. A typical working pattern is Monday to Friday, 08:30 to 17:30, with … C-level stakeholders. Strong commercial acumen, analytical mindset, and experience in forecasting and pipeline management. Excellent communication, negotiation, and presentation skills. BA/BS degree or equivalent experience preferred. Customer-centric, strategic, and results-driven with the ability to translate vision into action. We value candidates with AI literacy individuals who are curious about technology, comfortable exploring automation, and More ❯

offerings for ideation, production workflows, and automation processes. The position is based in the UK, with a mix of in-person and remote engagements. You'll partner with internal customer success teams to validate discovery session outcomes, uncover potential use cases, define agendas for customer workshops, customise demos with client assets, and ensure follow-ups with customer sponsors to confirm engagement roadmaps. You'll also play a key role in implementing use case roadmaps and rolling out new engagement models in partnership with Customer Success Managers. Key responsibilities include:* Qualifying discovery insights, agreeing on agendas, and validating attendee profiles* Gathering context about customer ecosystems, workflows, and technologies* Selecting relevant use cases and … e.g. logos, design templates) to help customers quickly realise benefits* Identify opportunities to scale impact across large organisations An important part of this role involves generating actionable insights from customer engagements to inform Product and Go-To-Market teams. Success depends on collaboration with Customer Success, Product, and other global colleagues. What You Need to Succeed * Practical experience More ❯

Position Summary As Director of Network Practice at Claranet, you will lead the strategic direction, operational delivery, and product management of our customer-facing network and connectivity services. This senior leadership role is pivotal in shaping Claranet’s network offerings, driving innovation, and ensuring excellence across delivery and product lifecycles. You will be responsible for the management, leadership, and … the Network & Connectivity domain, including Delivery and Network Product Management. Working closely with commercial stakeholders and Group Networks, you will ensure our services remain competitive, secure, and aligned with customer needs. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. We are seeking a leader to … and lead cross-functional teams across multiple locations. Operational Delivery and Service Excellence Lead a multi-disciplinary organisation comprising: Network Product Management Network Delivery and Fulfilment Oversee the full customer lifecycle from procurement through to deployment. Collaborate with the Managed Service and Customer Services Director to define operational expectations, service costs, and fulfilment standards. Drive performance and customer More ❯

with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across … the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯

with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across … the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯