126 to 150 of 435 Customer Experience Jobs in London

publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. … relationships while actively hunting new business opportunities. This is a role for someone who is equally comfortable picking up the phone to a lapsed customer as they are negotiating terms with a long-standing partner: someone who takes genuine ownership of their pipeline and pride in hitting their numbers. ...

stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best-in-class customer experience. The Senior Sales Associate manages increased complexity, scale, and senior-level engagement while remaining … focuses on: Supporting the AE in managing large, complex, and global customers Owning and driving high-value and complex commercial activities Engaging with senior customer stakeholders and internal leadership Ensuring rigorous execution across renewals, rerates, and transactional activity for strategic accounts This role is well-suited for a commercially ...

Developers, MarComms Managers, and Marketing Effectiveness to remove delivery obstacles ensuring campaigns are delivered on time and meet our ambition to be true visible customer champions. As we move towards a more effective always on strategy, this role will be accountable for campaign execution but also leading on continuous … using Unica Deliver ensuring campaigns are executed flawlessly, on time, and in line with agreed plans. Our aim is to deliver seamless, high-quality customer communications at scale. Take full ownership of campaign execution, including creative asset updates, HTML build, QA, and deployment, applying expert judgement to maintain consistently ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

architectural concepts and the frameworks they use: able to explain and defend trade-offs rather than assembling AI output blindly. Product-minded and customer-driven: a track record of shipping well-rated products with excellent customer experience, and of deciding what to build by talking to customers. … part of it. Demonstrable AI-first ways of working, beyond "I use Claude to write code": agentic tooling in the daily workflow and experience building AI or automation into the product itself. Strong communication is a must with the ability to mentor the engineers around them. Preferred Qualifications Consumer ...

publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. … relationships while actively hunting new business opportunities. This is a role for someone who is equally comfortable picking up the phone to a lapsed customer as they are negotiating terms with a long-standing partner: someone who takes genuine ownership of their pipeline and pride in hitting their numbers. ...

Associates will manage transactional sales activity, support renewals, and contribute to overall account growth. The role plays a key part in delivering an excellent customer experience while ensuring opportunities are proactively identified, progressed, and closed. This is an excellent opportunity for someone early in their sales career … passionate about customer engagement, commercial growth, and developing enterprise sales skills within the telecoms industry. What you will do Partner with the Account Executive (AE) to support the management and growth of assigned strategic accounts. Act as a day-to-day contact for transactional sales activities within assigned customers. ...

About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions … realities, and engineer integrations across systems and APIs to make deployments successful. As Team Lead, you make that work repeatable and reliable across multiple customer projects — through strong delivery leadership, clear priorities, and hands‐on technical guidance. Areas of ownership Lead and develop the team: hire, coach, and grow ...

conversational, intelligent, and personalized, helping you get things done. This is a rare opportunity to shape how millions of customers across the UK & Ireland experience the world’s best personal assistant — defining what it means for Alexa to truly understand and serve British and Irish customers. We’re looking … across the UK and Ireland — making her culturally relevant, contextually aware, and genuinely relatable. You’ll work at the intersection of AI, culture, and customer experience, using prompt engineering tools to localise Alexa’s personality for millions of customers. You’ll own the strategy and adapt global personality ...

clients Building trusted relationships with key stakeholders across each account Identifying opportunities to upsell and cross-sell managed services and technology solutions Holding regular customer reviews to understand business goals and ensure clients receive maximum value Producing account plans and working proactively to grow revenue across your customer base Working closely with internal technical, delivery and customer success teams to ensure a first-class customer experience Negotiating commercial agreements and renewals Keeping CRM records accurate, maintaining forecasts and managing your sales pipeline Staying aware of market trends and competitor activity to identify new opportunities ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Overview Energy and Commodities (E&C) Trading organisations have invested ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Job Description Energy and Commodities (E&C) Trading organisations have ...

CEAD organization, collaborating across Support, Product Management, and Engineering to resolve impactful technical issues. Our CEAD Cloud Switching BE Escalation team tackles high-visibility customer critical issues, adoption and deployment risks, and recurring product-quality signals to improve flagship switching products and cloud-management workflows. This dynamic, multi-functional … team is passionate about protecting and improving the customer experience for Catalyst and Meraki switching! Your Impact Own technical reviews of complex Catalyst, IOS-XE, Meraki switching, and cloud-management issues from Support, escalations, or bug reports. Drive issues from unclear symptoms to clear problem statements, impact assessments ...

teams Essential Education: University degree in a technical or related equivalent business field or a comparable degree program CIPS graduate diploma or equivalent Essential Experience and Job Requirements: Proven experience in the EV category or a similar scale up business Category strategy development and execution Negotiation, sourcing, contracting … contract management Skilled in supplier management Experience in Ariba e-sourcing or other e-procurement tools Good working knowledge of P2P processes, and SAP system Influencing and stakeholder management skills Interpersonal and project management skills Financial and market analysis skills Working in a matrix organisation with agile techniques ...

marketplace. Promote and position Comcast in your sales territory, cultivating local partnerships and organizational affiliations while generating new leads through cold calling, canvassing, customer referrals, and partner relationships. Retain the customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintain and build customer … technologies & designs (SD‐WAN, SASE, SSe, Ethernet, Internet Technologies, Voice Network Technologies including VoIP), Data Networking Technologies, networking protocols (Layers 1, 2 & 3), Customer Premise Equipment, Business Continuity/Disaster Recovery concepts, and E‐rate Contracting Processes and Procedures. Maintain accurate and quality sales records and prepare sales ...

strong prioritisation. Able to separate meaningful security risk from theoretical or low‐value control activity. Commercially aware, with the ability to balance security, customer experience, regulation and delivery. Clear and concise with senior stakeholders, able to translate security issues into business impact. Collaborative and able to influence across … decision‐making. Motivated by building a high‐quality security function that fits Moneybox, rather than importing a large‐enterprise or big‐bank model. Experience & Skills Proven experience leading or significantly contributing to an information security function. Strong working knowledge of risk‐based security management and the NIST Cyber ...

strong prioritisation. Able to separate meaningful security risk from theoretical or low‐value control activity. Commercially aware, with the ability to balance security, customer experience, regulation and delivery. Clear and concise with senior stakeholders, able to translate security issues into business impact. Collaborative and able to influence across … decision‐making. Motivated by building a high‐quality security function that fits Moneybox, rather than importing a large‐enterprise or big‐bank model. Experience & Skills Proven experience leading or significantly contributing to an information security function. Strong working knowledge of risk‐based security management and the NIST Cyber ...

Conversation UX Designer, Alexa for Shopping Job ID: 10475410 | Amazon UK Services Ltd. The Alexa for Shopping design team is seeking a Senior Conversation Experience Designer to help us invent features for Amazon’s personalised, agentic AI assistant. Our new experience brings together the best of Rufus … Alexa+ to deliver a more personal, helpful shopping experience across a wide range of surfaces and devices—from the Amazon Shopping app and website to Echo Show, where customers can now browse and shop the full Amazon store using voice, touch, or both. To thrive in this role ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

connected energy infrastructure for the electrified home and grid. Our ecosystem spans consumer EV charging hardware, real-time cloud platforms, data and analytics, and customer-facing applications. Our products include: UltraGrid — our proprietary cloud operating system for connected energy assets Watson — remote diagnostics and customer support automation Together … product lifecycle, from installation through long-term operation. Partner to reduce field failures and warranty costs through remote diagnostics and automation (Watson). Applications & Customer Experience Oversee backend systems supporting the Hypervolt mobile app and Ultra Mode . Ensure real-time changes and device controls sync seamlessly with ...

cloud-nativee solutions that enable seamless product, stock and pricing synchronisation across multiple sales channels, helping drive faster market expansion and a better customer experience. Client Details Our client is a globally recognised retail and e-commerce organisation investing heavily in its digital capabilities. With a strong focus … innovation, engineering excellence, and customer experience, they are undertaking a major technology transformation to support continued international growth and expansion across digital sales channels. Working within a collaborative and empowered engineering environment, you'll be part of a team building products that operate at significant scale across multiple ...

Company They are an established and growing consumer-focused business operating in a highly data-driven environment. Having invested significantly in growth, technology, and customer experience, they are continuing to expand their analytics capabilities. Their collaborative culture encourages ownership, innovation, and continuous improvement, making it an excellent environment … data-led decisions. Key responsibilities include: Delivering reporting, analysis, and actionable insights to support business performance. Partnering with teams across areas such as marketing, customer operations, and commercial functions. Interrogating large and complex datasets to identify trends, opportunities, and risks. Translating business challenges into analytical solutions and strategic recommendations. ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

business outcomes through implementation, adoption, and scale while partnering across Commercial, Sales, Marketing, Product Development, Operations, Planning, Supply Chain, Digital Technology, Analytics, Compliance, Finance, Customer Experience, and other key functions. Strategic Growth Execution Lead execution of SharkNinja's highest-priority growth initiatives, ensuring successful delivery of measurable business … teams and sustained beyond initial launch. Executive stakeholders aligned on priorities, with transparent reporting on progress, risks, and course corrections. What You'll Bring Experience 12+ years of experience in strategy execution, business operations, consulting, program leadership, commercial execution, or related disciplines. Proven track record leading complex cross ...