126 to 150 of 379 Customer Experience Jobs in London

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

including a newly appointed Chief AI Officer), this team has top-down backing and a clear mandate to ship measurable AI outcomes across both customer-facing and internal operational use cases. For example, app-based agents and optimization algorithms for physical spaces (maintenance, costs, customer experience). … practical AI solution, and deploying it into production. You’ll work across both GenAI and applied ML, building scalable AI services that directly improve customer experience and business performance. Key responsibilities Design, build and deploy end-to-end AI solutions Develop LLM solutions (e.g. RAG, workflow orchestration, evaluation ...

Manager – HubSpot Specialist We’re looking for a CRM Manager – HubSpot Specialist to take ownership of our customer journey, CRM strategy, and client lifecycle management. This is not just a technical HubSpot role. It’s a strategic position focused on improving customer experience, retention, automation, and data … Role As our CRM Manager, you will: Own and manage HubSpot CRM (structure, workflows, automation, reporting) Design and optimize the end-to-end customer journey Improve client onboarding, engagement, and retention flows Build and manage email campaigns & lifecycle marketing automation Develop dashboards and performance reporting Ensure data accuracy, segmentation ...

Produce ad-hoc and monthly reports to extract actionable insights. Conduct web analytics reviews, optimizing conversion through navigation, A/B testing, and promotions. Customer Experience Monitor the customer journey and identify improvements to boost conversions. Collaborate with production teams on deliveries, photo shoots, and sample workflows. … Cross-Functional Collaboration Liaise with buying, merchandising, marketing, social, inventory, and customer service teams. Support global ecommerce strategy across regions, currencies, and time zones. PROFILE & KEY SKILLS Knowledge & Experience: 3+ years of experience in an ecommerce site merchandising role. Proven experience with CMS tools within ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

PostgreSQL, and Cassandra systems. You'll architect and build software that ensures the reliability, scalability, and performance of databases supporting both corporate applications and customer hosting services. You'll be developing tools and services for potentially the biggest WordPress fleet in existence, building software that manages infrastructure for over … automation. Contribute to on-call rotation (secondary week, primary week, then project work cycle) with emphasis on building solutions that prevent future incidents. Your experience should include... 2+ years in Golang with demonstrated experience building production-grade applications and services. 2+ years of experience working with relational ...

including a newly appointed Chief AI Officer), this team has top-down backing and a clear mandate to ship measurable AI outcomes across both customer-facing and internal operational use cases. For example, app-based agents and optimization algorithms for physical spaces (maintenance, costs, customer experience). … practical AI solution, and deploying it into production. You’ll work across both GenAI and applied ML, building scalable AI services that directly improve customer experience and business performance. Key responsibilities Design, build and deploy end-to-end AI solutions Develop LLM solutions (e.g. RAG, workflow orchestration, evaluation ...

client’s EMEA Commercial Team as a Program Manager, you will be responsible for initiating and managing strategic programmes that drive commercial outcomes, customer growth, and retention. You will lead high-impact projects that span multiple areas, including: Key Projects Transition to Enterprise Offering Support the move towards … Funnel Optimisation Review the full sales funnel: traffic, lead generation, marketing-qualified leads (MQLs), sales-qualified leads (SQLs) Identify areas for improvement and optimisation Customer Retention Focus on improving customer retention Identify improvements to increase customer lifetime and engagement Additional ongoing responsibilities include: Launching a high-touch ...

want to build data science solutions that directly impact revenue and customer experience? Would you enjoy solving pricing, supply chain, and layout optimisation challenges for household brands? Are you excited by the idea of embedding onsite with enterprise clients to drive measurable results? A leading UK consultancy … retailers - blending commercial strategy with hands-on ML and engineering. You’ll lead technical delivery of solutions that touch everything from supplier negotiations to customer experience design. Expect to work in cross-functional teams with direct access to client data, stakeholders, and decision-makers - owning projects from idea ...

transforming how global organisations manage complex workflows and documentation. Having experienced significant growth and secured major investment, this organisation is continuing to expand its customer base across multiple regions. This role sits within a highly collaborative onboarding function where you will work closely with customers to ensure smooth implementation … with the ability to explain complex ideas in a clear and accessible way to varied audiences Self-driven, proactive, and passionate about delivering exceptional customer experiences Strong problem-solving skills, with a creative mindset for developing effective strategies that support customer engagement Comfortable learning and using new software ...

Title: Amazon Connect Sales Architect Salary: Competitive salary and package (Depending on level of experience) Locations: London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Salary: Competitive salary and package (Depending on level of experience) Accenture is a leading global … Connect and AWS ecosystem, responsible for driving contact center modernization initiatives. Proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. Lead the end-to-end delivery of Amazon Connect-based contact center solutions. ...

Customer Analyst London Hybrid - 2 days a week £450 Per Day (Outside IR35) 3 Month Contract This is an opportunity to join a high-impact customer analytics function during a pivotal period of growth and transformation. You will play a key role in shaping loyalty and retention strategies … delivering insights that directly influence customer experience and commercial performance. The Company They are a major global marketplace operating at scale and driven by data. Their teams combine innovation, experimentation, and deep analytical thinking to enhance customer engagement. Collaboration is at the heart of their culture ...

naturally proactive? Do you enjoy spotting patterns in data as much as creating brilliant real-world experiences for people? Were looking for an Operations & Customer Experience Intern to help power the engine behind the UKs fast-growing platform that matches strangers into s click apply for full ...

hands-on individual contributor role. It is a mandate to shape strategy, build capability, and ensure machine learning directly influences revenue, margin, customer experience, and operational performance. The Opportunity You will define and execute a company-wide data science and machine learning strategy, ensuring investment is tightly aligned … science function, establishing clear standards, prioritisation frameworks and performance metrics, and positioning machine learning as a long-term strategic differentiator for the organisation. Skills & Experience Experience operating at scale where ML directly influences commercial performance A track record of building and leading high-performing data science teams Strong ...

practices Share our corporate values and take an active role in initiatives to further enhance Cartesian as a supplier and employer of choice Required Experience We expect the successful candidate to have 5 to 10 years of experience in strategy consulting, or relevant commercial/technical experience … multiple audiences Track record of independently managing workstreams/projects Self-driven with a commitment to delivering high-quality outputs Strong academic background Desirable Experience Desirable experience includes the application of data analytics methods to solve business problems in one or more of the following fields: Sales ...

About Dixa Dixa is transforming customer experience for consumer brands with our AI-powered Customer Service platform. More than a ticketing tool, we help brands turn service into a growth engine, unlocking revenue, loyalty, and insights. Since launching in 2018, we've grown from Copenhagen … Requirements 3+ years in partnership management with proven success driving sourced and influenced revenue, preferably in SaaS or B2B tech Strong network in ecommerce, CX, or customer service technology ecosystem Hands-on experience executing partner events, webinars, and co-marketing campaigns Proficient with Salesforce, Crossbeam, Slack, Notion, Excel ...

onsite | Permanent | Senior Leadership Role A luxury retail brand are investing heavily in Data, CRM and emerging AI capability to support international growth, deepen customer relationships, and strengthen commercial and operational decision-making. This is a senior delivery leadership role, sitting at the heart of Customer Growth & Engagement … used day-to-day across the business. The Opportunity You will own the delivery and adoption of enterprise data, CRM and AI initiatives across customer, product, trading, logistics and finance. This is not a research role and not a pure strategy role. It is a hands-on senior leadership ...

Hybrid, 3 days office, parking onsite) About the Role: As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital … touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally ...

phased plan.Design, prototype, and ship AI enabled automation systems (e.g., for intelligent triage, anomaly detection, predictive maintenance) that directly improve product stability and customer experienceImplement a comprehensive instrumentation and observability strategy using tools like Grafana to create visibility, define SLOs/SLIs, and drastically reduce our Mean Time … development practicesWork directly with Product Management and Architecture to ensure technical strategy aligns with business outcomes, translating sophisticated technical concepts into tangible business valueYour experience should include...7+ Years of experience in a similar role.Deep, hands-on experience refactoring, stabilising, and instrumenting large, monolithic, legacy codebases. Expertise ...

phased plan.Design, prototype, and ship AI enabled automation systems (e.g., for intelligent triage, anomaly detection, predictive maintenance) that directly improve product stability and customer experienceImplement a comprehensive instrumentation and observability strategy using tools like Grafana to create visibility, define SLOs/SLIs, and drastically reduce our Mean Time … development practicesWork directly with Product Management and Architecture to ensure technical strategy aligns with business outcomes, translating sophisticated technical concepts into tangible business valueYour experience should include...7+ Years of experience in a similar role.Deep, hands-on experience refactoring, stabilising, and instrumenting large, monolithic, legacy codebases. Expertise ...