176 to 200 of 203 Customer Experience Jobs in London

manage a small data science team that solves high-value problems to advance the company's competitive position. Requirements: 10+ years of product leadership experience, specifically within complex B2B2C Enterprise Software environments. Experience with large-scale ERP or CRM systems is a major plus. A history of "Data … roles, with experience in successfully transforming technology infrastructure into organised, productised assets. Excellent communication skills, with the ability to balance technical and business needs, whilst bridging the gap between technical details and strategic CEO-level messaging. Strong technical literacy, with a keen understanding of data stewardship, semantic modeling ...

drive Data Analytics into its next phase. You will formulate an innovation and data strategy across this global organisation, enabling next-generation customer experiences, operational excellence, and ethical AI adoption. This is not incremental change - this is a step-change transformation. Read on for more details... Key Responsibilities Define … Analytics leadership team. Engage directly with executive leadership to align AI initiatives with business objectives. Drive cloud-native AI ecosystems and advanced analytics platforms. Experience Required Proven track record as a Chief Data Officer, Chief Data & Analytics Officer, Chief AI Officer (with a heavy slant on Data & Analytics ...

understand. There's over £1 trillion sitting in UK pensions, but much of the industry is still stuck with outdated products and poor customer experiences. Penfold is changing that with a modern, tech-first platform that puts employers and savers first. We're a growing team of ~50 people … close Consistently hit or exceed monthly and quarterly revenue targets Close a high volume of smaller deals efficiently while delivering a great buyer experience Running effective sales cycles Lead structured discovery to understand customer needs and decision criteria Deliver tailored product demos focused on employer use cases Clearly ...

Technical Account Manager - £55,000 + £10,000 - Hybrid - London - must have recent MSP experience The Role Due to continued business growth within our client, we are seeking a Technical AccountManager to join the expanding client services team. Reporting to the Accounts Director, this role involves collaborating with … recommendations. Suggest continuous improvements for internal processes and client systems. Maintain accurate and up-to-date client information in all internal platforms. Skills and Experience Previous experience in B2B account management or client relationship management, ideally within a Managed Service Provider (MSP) or IT services environment. Strong communication ...

stack, from storefront experiences to APIs, third-party services, and internal integrations -Optimising Performance -Continually improve site speed, reliability, and conversion across the customer journey, from landing pages through checkout. Solving Real Problems -Partner closely with e-commerce, marketing, and operations teams to build solutions that drive revenue … improve customer experience. Systems & Integrations -Build and maintain integrations with payments, fulfilment, analytics, and other third-party platforms, ensuring everything works together cleanly and reliably. Technical Leadership -Contribute to architectural decisions, raise engineering standards, and help shape how we build as the platform evolves. -Migration Collaboration -Work alongside ...

stealth. Inspired by the latest in recommender systems, we leverage transformers and graph learning alongside decision-making models to build the most engaging customer experiences for in-store retail. Our mission is to change retail forever through hyper-personalised experiences that are both simple and beautiful. About … Science, Software Engineering, or a related field Strong software engineering skills: clean code, testing, debugging, version control, and system design Proficiency in Python with experience in ML frameworks (PyTorch, TensorFlow, or JAX) Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerisation (Docker, Kubernetes) Solid understanding ...

+ benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities … business to unlock insight, guide product strategy, and influence decision-making. You'll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support ...

bonus London - 2 days a month We are looking for a experienced Security Engineer to join a growing team for a global leader in customer communications technology, this organisation provides a cloud-based platform that helps large, regulated enterprises modernise complex processes and deliver seamless, compliant, digital-first customer … securing the company's infrastructure and data. This will include designing and deploying new systems, improving existing systems and processes, and supporting engineering, customer and GRC teams to provide the highest quality security outcomes for our team and customers. The role will cover the public hosted SaaS environment; private ...

closing deals aligned with revenue targets. This role requires a proactive hunter mindset, excellent communication skills, and the ability to collaborate closely with marketing, customer success, and product teams to ensure a seamless customer experience. Our client is seeking a highly motivated Account Executive to join a fast … coding and developer training needs, and positioning the platform as a leading solution for improving secure software development practices. Experienced Required 1y SaaS AE experience Proven track record in B2B SaaS sales, ideally within enterprise or mid-market environments Experience selling to technical stakeholders such as CTOs, Engineering ...

across Germany, Switzerland, and Austria, and build a foundation for a high-performing sales career. About Our Client Our client is a leading digital experience platform powering best-in-class customer experiences for global brands. They're ambitious, well-funded, and committed to helping organizations drive digital transformation … clear career progression, meaningful equity, and a culture that values work-life balance and continuous learning. Who You Are 1–2 years of work experience, ideally in SDR/BDR, quota-carrying, or outbound prospecting roles. Fluent in German and English – you'll work with DACH customers daily. Strong ...

across the business to ensure alignment between design and commercial aims Organising and running workshops, ideation sessions, and co-creation activities to define future customer experiences Delivering high-quality work in Figma from initial exploration to refined output Ensuring accessibility, usability, and compliance are embedded throughout design work Improving … subscription management journeys, including cross?sell, upsell, and cancellation flows Skills and experience required: Proven experience designing digital products, ideally within e-commerce or subscription-based SaaS Confident across UX and UI from concept to delivery Strong ability to shape ambiguous problems, identify opportunities, and explore multiple design ...

from home per week £(Apply online only) DOE Join a forward-thinking financial services firm leveraging AI to transform decision-making and customer experiences. We're seeking a skilled GCP DevOps Engineer to architect and maintain cloud-native infrastructure that supports high-performance AI systems. This is a hands … alerting systems using Cloud Monitoring , Cloud Logging , Prometheus Troubleshoot infrastructure issues and ensure minimal downtime for critical AI services. Required Skills Strong hands-on experience with GCP services : Compute Engine, Kubernetes, Cloud Storage, BigQuery, Cloud Run. Proficient in scripting with Python or Bash . Deep understanding of Docker ...

Role: GenAI & Agentic Commerce Engineer Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. … joining our Commerce team within Accenture Song UKI, a dynamic group at the forefront of digital innovation. We're passionate about creating next-generation customer experiences, and we believe that generative AI and agentic commerce are key to unlocking the future of online shopping across a variety of industries. ...

exciting opportunity to join one of Europe's largest privately owned IT organisations, delivering cutting-edge AV solutions across a variety of customer sites. What's on offer: Competitive salary: £32,000 - £35,000 Hybrid working and core hours aligned with role requirements Ongoing career development and life-long … Engineer , you will be responsible for the installation of professional AV systems across client sites. This role suits someone with hands-on AV installation experience, strong problem-solving ability, and the confidence to work independently or alongside team members and subcontractors to deliver high-quality solutions. Key Responsibilities Installation ...

ideal candidate will have a proven track record in sales, excellent communication skills, and a strong understanding of the IT industry. Proven B2B sales experience, ideally in a SaaS or software-driven environment. Exceptional communication and presentation skills. A passion for sales with a drive to exceed targets. Strong … historically this would be highly desirable! Job Responsibilities Proactively engage warm leads via phone, email, and other channels. Deliver impactful product demonstrations tailored to customer needs. Understand customers’ challenges and recommend solutions that align with their goals. Build and nurture relationships with prospects to convert them into paying customers. ...

events and client meetings. About Triple Triple is a high-growth fintech disrupting the payment data enrichment landscape, leveraging technology to enhance customer experiences. Our unique ecosystem offers solutions like transaction brand enrichment, logo provisioning, geolocalisation, data categorization, subscription analysis, and carbon footprint measurement. Triple also develops reliable … financial institutions Travel for events and conferences Executing strategic sales plans with precision Identifying and evaluating potential opportunities with a keen eye for customer needs Navigating cross-functional teams to ensure seamless implementations and successful partnerships Exceeding Sales team KPIs and contributing to the company's overall growth trajectory ...

evolution of digital and AI-driven solutions. This role is pivotal in shaping next-generation AI-powered conversational platforms, driving innovation, and delivering exceptional customer experiences. You will collaborate with cross-functional teams, influence technical direction, and ensure alignment with strategic priorities. Key Responsibilities: Define and deliver the technical … alignment with governance standards. Build strong relationships across internal and external stakeholders to achieve key business outcomes. What They're Looking For: Proven experience in technical product management with a strategic mindset. Strong background in NLP-based products and AI-driven solutions. Ability to lead cross-functional teams ...

growth of a cutting‐edge product. About the Role As an Account Executive, you'll be responsible for expanding the company's new customer base by working a blend of inbound and self‐generated outbound leads. You'll manage opportunities end‐to‐end - from initial qualification to negotiation … close - while collaborating closely with sales, marketing, product, legal, and operations teams to deliver a seamless customer experience. This role combines strategy, communication, and commercial focus. If you enjoy turning conversations into customers and influencing high‐value decisions, this could be the ideal next step in your sales career. ...

a16z) is expanding into London, joining existing offices in San Francisco and New York. Their platform enables major global brands to deliver human-like customer experiences across chat, email, and voice — resolving millions of customer interactions every day. They’re now hiring an Agent Software Engineer to join … customers, taking full ownership of the design, build, and deployment of production AI agents that support complex real-world use cases. The position includes customer interaction and full deployment engineering (FDE) elements. What you’ll do: Design, build, and deploy AI agents that handle complex customer interactions Collaborate ...

customers – and makes sure it actually works. This is a full-stack role – but not just technically! You'll work across the entire customer journey, doing the jobs of multiple people and specialties in one: engaging prospective customers, qualifying leads, scoping problems, deploying solutions, and fixing things when they … technicians at trade shows, bringing in leads alongside our CEO, Doug (and keeping him on track!). You'll leverage your understanding of our customer's challenges, to qualify and validate their interest in the Matta product. The next, you'll be deep in a factory, perhaps figuring ...

real-world industries. The organisation builds powerful AI platforms that help partners, particularly in travel and transportation - automate commercial decisions, optimise revenue and personalise customer experiences through deep learning-based forecasting and analytics. With an emphasis on bridging legacy infrastructure with cutting-edge data science, the company’s solutions … truly matter. Role Overview We’re seeking a Deep Learning Engineer with an exceptional research pedigree, proven expertise in neural networks, and substantial industry experience with time series analysis and forecasting. You’ll empower product teams to push the frontier of AI-driven decision intelligence by developing models that ...

Outside IR35 We're partnering with a leading online retail company that's transforming the way data and real-time intelligence shape customer experiences. Their mission is to harness cutting-edge data and streaming technologies to drive smarter decisions, improve efficiency, and create personalised journeys for millions of shoppers … enable advanced data use cases. Contribute to an engineering culture that values testing, peer reviews, and automation-first principles. What You'll Bring Strong experience in streaming technologies such as Kafka, Flink, or Confluent. Advanced proficiency in Python or Scala, with a solid grasp of software engineering fundamentals. Proven ...

Role Title: Salesforce Solution Architect - Financial Services Location: London/Manchester/Leeds/Birmingham Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations … called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with ...

Outside IR35 | Remote We're supporting a global organisation, that is looking for a Salesforce Consultant to lead the design and delivery of custom Experience Cloud portals that provide seamless, intuitive customer experiences. This is a greefield implementation where you'll shape user journeys, create engaging interfaces … optimising navigation, branding, and accessibility while integrating third-party tools for a fully streamlined experience. Key Responsibilities Lead requirements gathering and design user-centric Experience Cloud portals Configure and optimise Experience Cloud, Sales Cloud, and Service Cloud Create custom themes, navigation, and responsive layouts for intuitive interfaces Build ...

Role Title: Salesforce Technical Architect - Telecoms Location : London/Manchester/Birmingham/Leeds Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital … called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with ...