re helping the UK's first 100% renewable energy provider to hire Senior Data Scientist focused on solving exciting business challenges in operations and customer service. This role can be based at either one of the client's hubs in either Nottingham or London, with very flexible presence in … projects Coach and mentor more junior data scientists, fostering a collaborative, innovative, peer-review culture within the team Requirements Minimum 4 years’ hands-on experience as a Data Scientist BSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine Learning Deep expertise in Python (production-level) and … SQL Proficiency in machine learning libraries (eg. Pandas, scikit-learn, TensorFlow) and experience with MLOps frameworks for model deployment Exceptional communication skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customerexperience-related problems such as workforce management, demand forecasting, or root more »
Job Title: Digital Experience Manager/Product Manager Client Location: London (2-3 days onsite per week) Starting: May/June 2024 Salary/Pay Rate: £55.2k - £61.4k pa, pro rata (PAYE Only) Hours: Full-time Duration: 12-month contract Are you a passionate individual with expertise in web … and digital marketing? We're working in partnership with a global tech client to hire an Experience Manager for their Product Team. In this role, you'll play a pivotal part in shaping impactful and locally relevant customer experiences on the company website, aligning with strategic objectives, and … for optimised experiences, and collaborating with cross-functional teams to drive product releases and enhancements. The ideal candidate will have a strong background in experience design, digital marketing, SEO, and/or website product management. You should be adept at interpreting data and customer behaviours into actionable insights more »
Manager position for a market-leading Telco; your team will analyse and optimise end-to-end journeys across a vast digital estate, including new customer acquisition, customer retention and existing customer experience. THE ROLE As the Lead Digital Analytics Manager, you will lead an established team working … across Digital Insight & CRO using the Adobe stack. You will use your prior team management and stakeholder engagement experience to drive best-practice across the function YOUR SKILLS AND EXPERIENCE Digital Analytics SME Line Management Experience Excellent stakeholder engagement THE BENEFITS £85,000-£95,000 Bonus HOW more »
Role: GSE Engineer Location: Heathrow About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts … Your key responsibilities will include: Servicing, maintenance, and repair of GSE Equipment Complete all paperwork to a high standard Providing a best-in-class customerexperience for our business customers Comply with H+S Legislation Liaise with internal customers Assist in carrying out all vehicle mechanical and electrical PPM … Planned and Preventative Maintenance) in line with set schedules HGV mechanical experience. What we are looking for: Previous GSE experience 5 years checkable work history in order to obtain an airside pass HGV Class 1 Licence GSE/motor mechanics Engineering City & Guilds Must successfully complete a CRC check more »
Role: GSE Engineer Location: Heathrow About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts … Your key responsibilities will include: Servicing, maintenance, and repair of GSE Equipment Complete all paperwork to a high standard Providing a best-in-class customerexperience for our business customers Comply with H+S Legislation Liaise with internal customers Assist in carrying out all vehicle mechanical and electrical PPM … Planned and Preventative Maintenance) in line with set schedules HGV mechanical experience. What we are looking for: Previous GSE experience 5 years checkable work history in order to obtain an airside pass HGV Class 1 Licence GSE/motor mechanics Engineering City & Guilds Must successfully complete a CRC check more »
London, England, United Kingdom Hybrid / WFH Options
Major Players | B Corp™
creativity and a knack for engaging audiences? Do you want to work for an extremely well-known brand with beautifully crafted products, that put customerexperience and quality at the forefront of everything they do? Our client has ambitious growth plans so scaling their social advertising channels will … return on investment and ad spend when it comes to driving their sales and brand engagement. The successful candidate will have demonstrable paid social experience at a high level of budget, ideally within a DTC/ecomm business. You'll be an expert with Meta platforms and GA4, with more »
London, England, United Kingdom Hybrid / WFH Options
Understanding Recruitment
the power of data and technology? As a Senior Machine Learning Engineer, you'll deploy and productionise predictive models aimed at enhancing media performance, customer experiences, revenue efficiency, and various business outcomes. What You'll Do: Deploying and productionising models to optimise business performance Working closely with clients to … creation of the best-in-class models, measurement and reporting We’d love to see: Strong proficiency with Python and SQL Extensive Machine Learning experience: recommendation, forecasting, predictive performance analysis & optimisation Experience with Snowflake, DataIQ or Databricks AWS experience – Redshift & Fast API NLP & Computer Vision experience Previous experience working with Marketing Ecosystems Hybrid working with offices in Central London - 3x a week in the office. Day rate up to £550 per day If you are interested, please apply. Contact Danielle Blake on 01727 228072 OR dblake@understandingrecruitment.com for more information. Understanding Recruitment is passionate more »
decisions towards our optimisation strategy. You will need to Be Awesome at designing and executing innovative programmatic campaigns, with strong analytical skills and proven experience delivering results that exceed client expectations. You will need to Dream Big - consistently demonstrating curiosity and investigating new opportunities and tactics, considering the big … working in our specialist Programmatic team, with a specific focus on existing web journeys to help solve our business problems and ultimately improve the customer experience. You will Proceed with Purpose - as a key point of contact with our clients, you will need to confidently showcase your knowledge and … that will help continue the development of programmatic. You’re the right person for the role if you have: 2+ years of programmatic advertising experience (agency experience preferable). Proven track record of success in meeting programmatic campaign KPIs. Hands-on experience in DV360. Degree in business more »
we looking for? Capco are looking for Cloud Architects to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. … clients make sense of the choices they face in the digital business environment. Role Description We are looking for Cloud Architects with hands-on experience who have proven experience delivering software solutions using the latest technologies and frameworks. As a Capco Cloud Architect you will/will be … clients Have personally made valuable contributions to cloud products & solutions and cloud orientated teams and can articulate the value to customers Industry/domain experience and expertise within at least one of Capital Markets, Retail Banking & Payments, Insurance or Wealth & Asset Management. Commercially minded with experience of business more »
You: Supportive leader, passionate about empowering team members. Results-oriented with a focus on innovation and impact. Tech-savvy with a commitment to excellent customer experiences. Skilled in people management and fostering team development. Flexible Working: Hybrid model allowing for a balance of office and remote work. Option to more »
london, south east england, United Kingdom Hybrid / WFH Options
Harnham
You: Supportive leader, passionate about empowering team members. Results-oriented with a focus on innovation and impact. Tech-savvy with a commitment to excellent customer experiences. Skilled in people management and fostering team development. Flexible Working: Hybrid model allowing for a balance of office and remote work. Option to more »
where small businesses get the funding they need to win. We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of … teams to understand who are customers are, how they engage with the product and test new features to aid rapid product iterations. Segment our customer base to enable in-life engagement strategies, pricing updates and other lifecycle management. Work with our Collections and Technology teams to help set up … confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day. What we’re looking for At least 2 years’ experience in analytics with financial services ideally on credit card or other revolving lending products preferred Bachelor’s degree in quantitative/finance related field more »
South East London, London, United Kingdom Hybrid / WFH Options
Mixxos
clients company, has high standard when implementing data driven projects and improvements. The ability to bring results and represent the company with an amazing customerexperience from start to finish. Key Responsibilities: Troubleshooting/Triaging issues with the online app or sessions Building relationships with new clients Maintaining more »
own fibre network and owns the process end-to-end, giving them full control and responsibility over their network, delivery, infrastructure, and the whole customer experience. What you’ll be doing: The Account Director will be responsible for new business development at enterprise level, whilst also driving sustainable financial … and will be pivotal in assisting in the growth of their market leading product and price point. Day to Day: You will be the customer facing representative of the organisation in your specialist industry. You will need to work your pre-existing network and build relationships with the key … in London”. Collaborate with the internal departments and external partners to execute business plans and strategies for all industry related business possibilities. Evaluate customer requirements and build business cases for your specific verticals needs and wants. Be able to hold your own with the current on trend topics more »
functionality, performance, and efficiency of our website, as well as managing content on site contributing to the overall success of our online sales and customer experience. You will work closely with the merchandising team to ensure the right product is displaying at the right time. This role requires a … and Optimisation: - Monitor website performance, identify areas for improvement, and work with the merchandising teams and web development to implement solutions to enhance user experience and drive conversions. - Conduct regular audits of the website to ensure accuracy, functionality, and compliance with industry standards and best practices. - Collaborate with cross … things better Have deep respect for partners and customers with a global view Qualifications: Bachelor's degree from a leading university 3+ years of experience in web operations, ecommerce, or a similar role. Proficiency in web development languages such as HTML, CSS, and JavaScript. Familiarity with content management systems more »
for its innovative approach to insurance and reinsurance. The group has been undergoing significant IT transformations to stay competitive, improve operational efficiency, and enhance customer experiences and are now looking to hire their Enterprise Architect to support their group wide initiatives. Role Definition The IT Enterprise Architecture (EA) function … wider duties and tasks within the capabilities and responsibilities of the role. Skills and abilities needed to perform role: Strong Architecture and IT governance experience, specifically experience and skills establishing and running group-wide/global Architecture Review Boards, Design Authority for major change programmes etc. Strong business … Strong documentation, communication (written and verbal) and presentation skills, especially the ability to tailor messages to senior stakeholder and technical delivery teams. Knowledge and Experience: Must have – Strong Enterprise Architecture skills and experience. Specifically running pragmatic., guidance oriented and outcomes focused Group-level, global Architecture Review Board and developing more »
for its innovative approach to insurance and reinsurance. The group has been undergoing significant IT transformations to stay competitive, improve operational efficiency, and enhance customer experiences and are now looking to hire their Enterprise Architect to support their group wide initiatives. Role Definition The IT Enterprise Architecture (EA) function … wider duties and tasks within the capabilities and responsibilities of the role. Skills and abilities needed to perform role: Strong Architecture and IT governance experience, specifically experience and skills establishing and running group-wide/global Architecture Review Boards, Design Authority for major change programmes etc. Strong business … Strong documentation, communication (written and verbal) and presentation skills, especially the ability to tailor messages to senior stakeholder and technical delivery teams. Knowledge and Experience: Must have – Strong Enterprise Architecture skills and experience. Specifically running pragmatic., guidance oriented and outcomes focused Group-level, global Architecture Review Board and developing more »
in delivering transformational IT services. Position Overview: As a Technical Account Manager (TAM) you will be the owner of the technical relationship between the customer and Advania and a fundamental member of the Sales Expertise team, responsible for delivering a connected Customer experience. The role of the TAM … guiding clients as they navigate their organisation through their digital transformation journey. Driving the client's adoption of Microsoft Cloud solutions and supporting the Customer in maximising their investment in key Microsoft Technologies such as Azure, Modern Workplace, Business Applications and Cyber Security & Compliance. With a portfolio of fully … is achieved through a blend of tactical and strategic alignment to key projects and day to day operations, with a focus on delivering successful Customer outcomes, identifying and propose improvement opportunities, owning the creation and management of the clients Technical Roadmap and utilising Customer opportunities to drive innovation more »
Senior Insight Analyst/Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst/Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our largest projects. Reporting to the … recommendations. Presenting your findings to a senior-level client audience and helping them understand what it means for their business. Working with our internal CX and Design teams to inform the creation of new websites and apps. Answering client queries and running training sessions with them What we want from … values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic more »
Senior Insight Analyst/Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst/Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our largest projects. Reporting to the … recommendations. Presenting your findings to a senior-level client audience and helping them understand what it means for their business. Working with our internal CX and Design teams to inform the creation of new websites and apps. Answering client queries and running training sessions with them What we want from … values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic more »
South East London, London, United Kingdom Hybrid / WFH Options
Global Interactive Marketing On-Line Ltd
About Us: Global Interactive Marketing Online ( GIMO) is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: As a VIP Account Manager in our VIP management department, you will oversee the growth and retention of our VIP Italian … speaking customer base. Your focus will be on enhancing customer satisfaction and maximizing lifetime value through tailored account management, which includes understanding and addressing individual needs, providing support, fostering loyalty, and managing risk. Duties & Responsibilities: Deliver exceptional service through various channels such as phone, email, and WhatsApp, including more »
A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »
london, south east england, United Kingdom Hybrid / WFH Options
Freshminds
A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »
join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client's trusted advisor and point of contact to help with the creation of business enhancing IT … with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support regional sales strategy including direction, investment, partners and events. Requirements more »
