226 to 250 of 435 Customer Experience Jobs in London

used by many teams across the company, so correctness, reliability, and thoughtful API design matter enormously. Qualifications What do you need? 5+ years of experience in Java, Kotlin, Python or Go Strong experience with Spring framework, relational databases, distributed and concurrent systems (Kafka) Great cross-team communication … wide and varied audience, from fellow engineers to non-technical stakeholders across lots of teams. You enjoy writing testable code and you have experience in testing strategies, such as unit testing, integration testing You believe in and follow best coding practices, code reviews and open feedback You have great ...

product lifecycle, from defining problems and success metrics through to launching, measuring, and optimising products at scale. Your work will directly influence product strategy, customer experience, and business health, helping teams make better, faster decisions through trusted insights and clear narratives. You'll also raise the leverage … technical and non-technical audiences across different teams, while ensuring clarity and understanding to drive critical business decisions. Requirements 5+ years of hands‐on experience as a data analyst or data scientist, preferably in a product‐focused role. Advanced SQL and data visualisation are second nature to you. Hands ...

Contacts team is a core team at Wise, dedicated to making adding, finding, and managing your recipients as easy as possible. We own this experience end-to-end: from the scalable platform securing tens of millions of bank accounts customers send to, to the intelligent search algorithms and local … integrations (like Pix) that power discovery, all the way to the customer-facing screens where users interact with their counterparties. The team is integral to Wise’s day-to-day operations — if our services go down, Wise goes down. How we work We work in an agile fashion, with ...

right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place … processes. What you'll bring to the role: Essential Requirements: Core Language & Cloud: Mandatory proficiency in .NET/C# and Azure cloud infrastructure. Architecture: Experience with scalable backend services, secure enterprise APIs, and modern distributed systems. Proven Backend Experience: Extensive background in .NET/C# backend development, particularly ...

Product Management Location: Hybrid – Uxbridge/Remote UK About the Role At giffgaff, we’re committed to building a better mobile and connected services experience through simplicity, transparency, and community. As our Head of AI & Data Product Management, you’ll lead the vision, strategy, and delivery … This role requires a strategic leader who can balance long‐term innovation with pragmatic delivery, ensuring AI and data investments generate tangible outcomes across customer experience, growth, operations, and decision‐making. What You’ll Do Strategy & Leadership Define and own the AI and Data Product strategy closely aligned ...

transformation initiatives before investment Typical use cases include: Assessing the impact of robotics and automation in warehouses Improving in-store operational efficiency Optimising customer experiences and venue layouts Testing business resilience and contingency planning Supporting large-scale transformation and change programmes In short, the solution helps organisations improve efficiency … buying journeys. Key Responsibilities Generate and develop relationships with senior stakeholders and decision-makers Build, manage and convert a healthy new business pipeline Identify customer challenges, objectives and commercial drivers Research prospects and develop a deep understanding of their business priorities Navigate complex, multi-stakeholder sales processes Handle objections ...

supports our Site Trading Team. What you will do Own the operational health of the website and app, ensuring a stable, high-performing customer experience through effective production support and governance. Lead end-to-end incident, problem and defect management, coordinating cross‐functional teams to resolve production issues … minimise customer impact and drive root cause improvements. Partner with Trading, User Journey, Customer, Analytics, Product and Technology teams to gather, challenge and translate business needs into clear user stories and functional requirements. Govern change requests, balancing commercial priorities, innovation, customer improvements and operational resilience while ensuring ...

industry-leading software for creating, managing, and delivering engaging digital content across multiple channels. The Opportunity The company is experiencing significant growth within the customer experience technology market and is looking for an experienced Enterprise Account Executive to help drive strategic expansion. This role requires a proven enterprise … professional with a track record of securing complex, high-value opportunities while collaborating across solution consulting, digital strategy, product specialists, industry experts, marketing, and customer success teams. Key Responsibilities Manage a portfolio of large, strategic enterprise accounts. Build strong client relationships, maximise value from existing investments, and identify opportunities ...

European Financial Service Institutions (FSIs) face, and be effective at influencing decision makers across customers and partners. This job will require travel for conferences, customer and team meetings. You will report to the VP of Financial Services, Cyber Security and Sustainability GTM. The impact you will have … events and plan and execute Databricks events in Financial Services Ensure Databricks has security messaging and positioning for Financial Services What we look for Experience working as an executive (CxO) in Banking for 10+ years. Intimate knowledge of key global regulations in Banking/Payments, Capital Markets and Insurance ...

Opportunity Overview The School of Arts, Media and Creative Technology is seeking a highly organised and customer-focused Programme Assistant to join the Professional Services team. This is a varied role for someone with strong administrative and communication skills who can manage competing priorities. The ideal candidate will … effectively, and exhibit outstanding interpersonal and communication skills. Utilise advanced IT skills, maintain accuracy and attention to detail, and ensure GDPR compliance Demonstrate strong customer focus and outstanding customer experience to students and staff. Ensure smooth administration of programmes and support to academics. About the School ...

company processes, policies, and standards Client and Market Impact Reinforce strong value‐based selling and executive‐level conversations Ensure a consistent and high‐quality customer experience Represent Info-Tech professionally in all client interactions Education and Experience Bachelor’s degree in any field 5+ years of front … line B2B sales experience Proven track record of exceeding new business sales targets Demonstrated success leading Account Executives or similar roles Skills and Competencies Strong acquisition‐focused sales leadership Excellent coaching and performance management capability Data‐driven with strong business and commercial acumen Ability to operate in a high ...

manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident … service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution ...

Operations for a major international financial services organisation, building an Enterprise Centre of Excellence that protects service stability, strengthens regulatory confidence, and safeguards the customer experience across a global business. You'll sit within the senior leadership team, own a multi-million-pound platform strategy, and lead … compliance culture Interpret regulatory requirements (including DORA) and translate them into business-aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT/Operational/Cloud Resilience, critical service mapping and impact tolerances A strong ...

Operations for a major international financial services organisation, building an Enterprise Centre of Excellence that protects service stability, strengthens regulatory confidence, and safeguards the customer experience across a global business. You'll sit within the senior leadership team, own a multi-million-pound platform strategy, and lead … compliance culture Interpret regulatory requirements (including DORA) and translate them into business-aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT/Operational/Cloud Resilience, critical service mapping and impact tolerances A strong ...

methods. You’ll be supporting and collaborating with multidisciplinary teams on a wide range of business problems, including the prevention of financial crime, understanding customer interactions with the bank and the management of credit risk. You’ll also be: Developing comprehensive knowledge of data structures and metrics, advocating … will ultimately lead to production deployment Identifying new methods, tools, techniques and opportunities to deliver business value via cost reduction, income generation or improved customer experience through the application of data science The skills you'll need To succeed in this role, you’ll need evidence of previous ...

student accommodation brands. Our client is a rapidly expanding provider of premium student accommodation, investing heavily in technology, automation and AI to transform the customer journey. This is a genuinely unique opportunity for an experienced technical professional to take ownership of the company's entire commercial technology platform, working … across websites, CRM, integrations and business systems. You'll become the technical backbone of a growing business where your work will directly influence customer experience, operational efficiency and commercial performance. The Role You'll take ownership of the organisation's digital ecosystem including: WordPress website development and maintenance ...

scale. Specifically, you will: Develop a deep understanding of payment schemes and end-to-end payment journeys to articulate clearly how scheme capabilities improve customer experience, operational efficiency, and predictability. Drive the rollout of new or enhanced scheme capabilities by supporting banks and vendors through clear positioning, guidance … shaping the scheme's value proposition and evolution roadmap with a strong focus on scalability and long-term usage. Critical Skills Required Has strong experience in payments and a solid understanding of cross-border payment processes and operating models. Understands payment schemes and standards; ISO 20022 knowledge ...

Omni‐Channel Growth – You will build and scale owned DTC channels to become primary revenue drivers across global markets. You will optimise the full customer journey, including acquisition, conversion, fulfilment, retention and lifetime value. You will integrate digital, retail and partner channels into a cohesive omni‐channel ecosystem. Brand … Culture – You will build a high‐performance, cross‐functional global organisation with clear accountability and reduced hand‐offs. You will foster a culture of customer centricity, innovation and operational excellence. You will translate strategy into systems, processes and behaviours that teams can execute consistently. Success Measures Success in this ...

seeking a talented and versatile Game Developer to join our growing co-dev team. In this role, you will draw upon your broad technical experience to help build high-quality game systems and features across a variety of projects. You will contribute to designing, implementing, and evolving gameplay, systems … ideal candidate is passionate about games, enjoys tackling a wide range of technical challenges, and has a track record of delivering great player and customer experiences across different areas of game development. WHAT YOU'LL DO: Feature Development: Implement, maintain, and collaborate on gameplay features, systems, and tools within ...

Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Respond to and escalate customer service requests Mapping Desktop Print Queues and Troubleshooting Attend … working pattern for this role is Monday to Friday, 08:30 to 16:30. This is onsite 5 days per week. SKILLS AND EXPERIENCE REQUIRED Proven ability to deal with clients in a professional and courteous manner, both remotely and Ability to follow both verbal and written instructions ...

accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive , you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. … motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) - 2 days from home and 3 days in the office Start Date: ASAP Duration: 3 months + ...

Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK … Sporting Goods, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows ...

built the workcell platform our labs run on. Our four co-founders are Mostafa ElSayed (CEO and founder of Automata), Oli Hoy (formerly VP Customer Experience at Automata), Alexey Morgunov (AI Scientist co-founder, leading the intelligence software product), and a Founding Biology Lead joining shortly. … assay portfolio that sits on top of these candidates, where the gaps are in what existing automated chemistry platforms can do, and where the customer demand signal sits between foundation model labs and pharma R&D. You will spend significant time with Alexey as a weekly thought partner; otherwise ...

days in London This is a fantastic opportunity to join a high-growth InsurTech where you'll take ownership of building customer-facing products from day one across multiple insurance lines. THE COMPANY: This B-Corp certified InsureTech business places sustainability, fairness, and customer experience … everything they build, and are now looking for their next Junior Software Engineer. THE ROLE: You will take ownership of building and shipping customer-facing products . Key responsibilities include: Building and launching production features Contributing to new product launches , partner integrations, and platform improvements Owning work ...

about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed & hybrid platforms. Responsibilities Create outstanding customer experience, and help developers write better code faster Troubleshoot complex distributed systems running on both bare metal and hypervisors Participate in code reviews … feedbackConstantly evaluate and improve our own delivery processes within the team Evolve critical, foundational systems to provide next generation features at scale Preferred Qualifications Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment Hands‐on experience managing large numbers of diverse systems ...