276 to 300 of 435 Customer Experience Jobs in London

Audio Visual Project Manager

Hiring Organisation
Alecto Recruitment
Location
London, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum Negotiable and Dependent on experien
smart home integration projects from design through to successful completion Building strong relationships with high-end residential clients and ensuring an exceptional customer experience throughout the project lifecycle Creating and managing project programmes, milestones, timelines, and resource plans Coordinating engineers, programmers, and subcontractors to ensure projects stay … client, contractor, and site meetings with confidence and professionalism Managing procurement, budgets, quality standards, and project documentation to ensure flawless delivery About You Proven experience managing residential AV integration, smart home automation, or luxury technology projects A strong technical understanding of integrated AV systems, home cinema, audio, video distribution ...

Associate Partner, Consumer Goods (Business Build & Growth)

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. … successful execution of client engagements Contribute to go-to-market strategy, thought leadership, and practice growth 12-18+ years of consulting or industry experience with a strong track record in business development, account growth, and revenue generation. Strong background in management or technology consulting within the Consumer Goods ...

GTM Ops Lead, EMEA — Scale & Strategy

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
build our sales engine. This unique role focuses on improving sales efficiency and partnering with local teams, ensuring smooth operations across marketing, sales, and customer experience functions in EMEA. The ideal candidate will have 8+ years in business strategy and operations, especially within AI/SaaS environments ...

CTO & Co-Founder at Insurtech Infrastructure Venture

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
agent-led flow - one that collects precise, validated data through a natural conversation - can deliver better data quality, a better quote, and a better customer experience than any form ever could. Malcolm is that infrastructure. We sit between the AI agent and the insurer’s quoting API, handling ...

Strategic Transformation Lead - Credit & Finance

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
across UK and international operations. You will develop roadmaps, build business cases and work with senior teams to drive governance, benefit realization and better customer experiences. #J-18808-Ljbffr ...

AI-Driven Technology Transformation Lead

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
AKQA in London seeks an Executive Technical Director to lead technology-driven transformation for clients, shaping AI-enabled products and customer experiences. You’ll translate business ambition into technology strategy, drive end-to-end architecture, and partner with C-level clients to define roadmaps. This role blends strategic thinking ...

Head of Product Design — Fintech, Data‐Driven & AI

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
building a high-performing team and integrating data-driven decision-making into design. You will partner with Product, Engineering, and Marketing to enhance customer experiences through evidenced-based design practices and AI tools. This position offers the chance to shape the future of design within the fintech sector. #J ...

Senior Product Manager, Gift Card & Payments Strategy

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Manager, within the Argos Online Pay & Fraud team, will define and own the Gift Card roadmap, delivering high‐impact initiatives that drive revenue and customer experience. You’ll work at the intersection of Product, Technology and Commercial teams, collaborating across squads, partners and vendors to launch new features, manage ...

Production Specialist - Security Ops

Hiring Organisation
Oscar Associates Ltd
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
USD 85 - 95 Hourly
reporting and offline incident work as directed by senior team members or leadership Documenting application flows, upstream/downstream impacts during outages, and customer experience in failure scenarios What You'll Bring: Solid experience with network technologies: Proxy devices (SkyHigh), F5 load balancing (SSLO), Firewalls (Fortigate … authentication A track record of troubleshooting complex networking issues Familiarity with configuration management tools such as Forward Networks and HPNA Experience working across time zones with colleagues globally, with flexibility around working hours where needed If this sounds like a good match, apply now! Production Specialist - Security ...

Accountancy Technology Consultant

Hiring Organisation
Context
Location
London, United Kingdom
Employment Type
Permanent
Salary
£80,000
opportunities and client growth. Work closely with technical and service delivery teams to develop effective solutions. Assist with client onboarding and ensure a positive customer experience. Represent the business at networking and industry events. Experience Required Experience working within accountancy, financial services or another regulated professional services … environment. A strong understanding of how technology supports business operations, compliance and client service delivery. Previous experience in a technical, consultancy or client-facing technology role. Strong communication and stakeholder management skills. Commercial awareness and the ability to identify opportunities for improvement. A consultative approach with excellent problem-solving ...

Engineering Lead - Verification Platform

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
London . This team owns the platform rails that Business verification is built on; the sister team (BOV Global) uses those rails to ship customer-facing journeys and agent tooling. There are three organisations in the wider squad — Business Onboarding Verification, Personal Onboarding Verification, and Wise Platform Verification. … . Our job is to work out — in real time — exactly what each regulator needs, verify it against the right sources, and hand the customer a signup that feels effortless. Now scale that across 160+ countries and the millions of businesses we have. BOV Platform is building the framework ...

Product Designer - 12-month FTC

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
Salary
£55,000
this. Please note this is a 12-month FTC maternity cover. About the team: Our product teams work across the full customer journey to unlock opportunities that build value for our customers and enable commercial growth. In order to maximise the impact of these teams we are evolving … holidays. The impact you'll have: As a Product Designer, you'll play a key role in elevating product quality and consistency across loveholidays' customer-facing experience. Working within your product team you'll own the design evolution of key user journeys and touchpoints. You'll help your team ...

Marketing Services & Operations - Senior Director

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Marketing Services & Operations - Senior Director Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer … each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach ...

Strategic Growth Director, UKI Expansion Sales

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Director, UKI Expansion Sales to lead growth in the UK and Ireland. You will manage expansion sales and influence C-level stakeholders on customer experience through AI-powered solutions. The ideal candidate will have extensive experience in enterprise SaaS sales with a proven track record of exceeding ...

Lead UX Designer

Hiring Organisation
Zachary Daniels
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
with a leading consumer business looking to hire a Lead UX Designer to play a key role in shaping the future of its digital customer experience. This is an opportunity to work closely with Product, Engineering and commercial teams to create intuitive, customer-focused digital experiences that deliver … measurable business value. You'll be responsible for leading UX initiatives from discovery through to delivery, helping to improve customer journeys across web and mobile platforms. What You'll Be Doing Lead end-to-end UX projects from research and discovery through to final designs Conduct user research, usability ...

Senior Frontend Engineer

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
team Our Web Engineering team sits at the heart of Zopa, building the web experiences that power customer acquisition, customer servicing and the internal tools our teams rely on. Working closely with Product, Design, Marketing and Backend teams, we deliver fast, scalable and accessible experiences that make … high‐performance applications with our current frontend ecosystem. You’ll influence architecture, drive engineering best practices and solve complex technical challenges while delivering exceptional customer experiences. This is a hands‐on role with broad technical ownership, spanning technical design, implementation, experimentation, performance optimisation and continuous improvement. You’ll also ...

Director, Commercial Operations

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Desk leadership, and partner channel operations. Reporting into the VP of Revenue Operations, the Director will serve as a critical integrator across Sales, Finance, Customer Success, Product, and IT, ensuring that commercial systems, processes, and people are aligned to deliver predictable, scalable revenue outcomes. Job Responsibilities Commercial Releases … senior commercial advisor on complex, high-value, or escalated deal and renewal scenarios, working closely with Sales leadership and Finance. Knowledge and Experience 8+ years of progressive experience in commercial operations, revenue operations, or a closely related function, with at least 3 years in a senior or people ...

Senior Software Engineer

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
today’s most complex hospitality challenges by building intuitive, high‐performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer‐facing applications while delivering exceptional experiences across the USA. What we’re looking for We’re looking for a Senior Front End Engineer … lean, agile, fast‐growing and evolving technology team on a permanent basis. You’ll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You’ll be comfortable owning large frontend initiatives from design through ...

VP, Customer Experience & Readiness — Fintech Operations

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Kinexys, London-based fintech, seeks a Vice President to lead strategy and execution for customer adoption and readiness across product teams. You’ll partner with Product, Technology, Service and Sales to drive scalable operating motions, measurable outcomes, and enterprise-ready launches in a regulated environment. The role requires strong ...

Forward Deployed Engineering Manager – Enterprise AI

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
years in software engineering or related fields, a strong background in project management, and exemplary leadership skills. Join us in shaping the future of customer experience through innovative AI solutions. #J-18808-Ljbffr ...

Senior TPM, Alexa For Shopping — Lead High-Impact Programs

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Amazon in London is seeking a Senior Technical Program Manager to drive mission critical programs within Alexa For Shopping, building scalable infrastructure and delightful customer experiences in conversational shopping. The role emphasizes mentoring leaders, coordinating release schedules, and using data-driven insights to optimize operational effectiveness across multiple teams ...

LATAM Cross-Border Product Leader

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
seeks a PM to own LATAM corridors end to end. You will drive the product from API spec with local partners to customer experiences across peso and real transfers, shipping iteratively in a fast, partner‐driven environment. You’ll report to the Head of LATAM and collaborate with ...

Senior Frontend Engineer: Growth & Performance Lead

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
frontend architecture, build high‐performance applications with Next.js, React and TypeScript, and collaborate with Product, Design and Backend teams to deliver delightful customer experiences. This hands‐on role is hybrid, with 2–3 days per week in our London office. You’ll mentor peers, drive performance, SEO and Core ...

Head of Site Operations & Delivery – E-commerce

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
PORTER platforms. You will lead production support, incident management, and end-to-end delivery, coordinating cross-functional teams to ensure a high-performing customer experience. You will partner with Trading, User Journey, Analytics, Product and Technology to translate business needs into clear requirements, govern changes, and drive continuous improvement ...

Senior Product Manager, Spend Management (Business Banking)

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Senior Product Manager for Business Banking to redefine how UK businesses manage their finances. You will build and execute product strategies that deliver exceptional customer experiences and drive meaningful impact. With a base salary of £100,000–£125,000, the role offers relocation support, learning budgets, and flexibility ...