401 to 425 of 553 Customer Experience Jobs in London

worldwide. As we scale rapidly across markets, we're building a culture of excellence, impact, and enablement. We believe in empowering our go-to-market teams to deliver extraordinary customer experiences-and that starts with world-class enablement. Position Overview We are seeking a dynamic and experienced Director, Global Enablement to lead the enablement strategy across our entire customer … and support. This is a senior leadership position responsible for architecting and driving a comprehensive, cohesive enablement strategy that supports high performance and operational excellence for our Sales, Implementation, Customer Success, and Support teams. This role will oversee a global team of Enablement Managers, build and manage metrics to measure success, and ensure effective delivery of programs that drive … adoption, capability, and consistency across all customer-facing functions. Key Responsibilities Define and execute the global enablement strategy in alignment with company priorities and revenue goals. Partner cross-functionally with Sales, Implementation, CS, Support, Product Marketing, and RevOps to identify skill gaps, tooling needs, and process improvements. Own the end-to-end enablement roadmap across onboarding, continuous learning, product More ❯

fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We're looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. … them on adoption patterns and paths to production Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization Provide customer and market feedback to product and engineering teams to help define product direction BASIC QUALIFICATIONS PhD degree in computer science, engineering, mathematics, operations research, or in a highly quantitative … field plus 5 years of relevant experience, or Master's degree plus 10 years of relevant work experience 5+ years of hands on experience with Python to build, train, and evaluate models 5+ years of experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high More ❯

sales initiatives across the UK and Ireland. This position focuses on promoting our market-leading Core Banking solutions to Banks and Financial Institutions, helping them modernize operations and enhance customer experiences. You'll be part of a high-performing team, working in a dynamic fintech environment where innovation and client success are at the heart of everything we do. … navigate complex stakeholder environments and influence C-level executives Excellent communication, presentation, and negotiation skills A proactive, self-starter mindset with a passion for fintech innovation and client success Experience managing long sales cycles and delivering results in a quota-driven environment What We Offer You A dynamic and inclusive workplace powered by one of the world's leading More ❯

wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … Privacy policy here Job Applicant Privacy Policy ()Our Perks and Benefits:Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learningupskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive More ❯

WHO WE ARE: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data … Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months to work for one of Bernadette’s biggest clients. As a Senior Strategist at Bernadette you will be … propositions into roadmaps and deliverable outcomes. Whilst an understanding of comms is important we are not looking for a Brand Planner, you should be experienced in product, service and experience strategy. KEY RESPONSIBILITIES: Lead efforts to connect consumer needs with client business goals and market opportunities Conducting thorough market analysis to identify key trends and conduct primary research with More ❯

WHO WE ARE: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data … Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months to work for one of Bernadette’s biggest clients. As a Senior Strategist at Bernadette you will be … propositions into roadmaps and deliverable outcomes. Whilst an understanding of comms is important we are not looking for a Brand Planner, you should be experienced in product, service and experience strategy. KEY RESPONSIBILITIES: Lead efforts to connect consumer needs with client business goals and market opportunities Conducting thorough market analysis to identify key trends and conduct primary research with More ❯

WHO WE ARE: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data … Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months to work for one of Bernadette’s biggest clients. As a Senior Strategist at Bernadette you will be … propositions into roadmaps and deliverable outcomes. Whilst an understanding of comms is important we are not looking for a Brand Planner, you should be experienced in product, service and experience strategy. KEY RESPONSIBILITIES: Lead efforts to connect consumer needs with client business goals and market opportunities Conducting thorough market analysis to identify key trends and conduct primary research with More ❯

WHO WE ARE: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data … Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months to work for one of Bernadette’s biggest clients. As a Senior Strategist at Bernadette you will be … propositions into roadmaps and deliverable outcomes. Whilst an understanding of comms is important we are not looking for a Brand Planner, you should be experienced in product, service and experience strategy. KEY RESPONSIBILITIES: Lead efforts to connect consumer needs with client business goals and market opportunities Conducting thorough market analysis to identify key trends and conduct primary research with More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

redefine how our customers engage with wellness through intelligent, personalised AI experiences. Working at the intersection of innovation and wellbeing, you'll help us build the next generation of customer interactions—powered by data, AI, and a passion for making healthy living simple and accessible. We're looking for a Senior Software Engineer to join our mission-focused engineering … You'll Be Doing Collaborate within an agile, cross-functional team of frontend and backend engineers, product managers, and engineering leaders. Partner closely with teams across Design, Data, and Customer Service to deliver seamless AI-driven customer experiences. Shape and deliver a roadmap that drives the digital transformation of a beloved 150-year-old brand. Define and track … person team days and visits to our London (Oxford Street), Nuneaton, or Amsterdam offices to connect, collaborate, and celebrate milestones. Key requirements: What You'll Bring Proven software development experience with TypeScript, Go, Python , or similar languages. Hands-on experience with OpenAI or other large language models (LLMs) . Strong understanding of RDBMS and NoSQL databases (e.g. PostgreSQL More ❯

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst , you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive … quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities Translate business requirements into scalable data solutions with SMEs and senior data engineers. Source, analyse, and validate enterprise data for reporting, analytics, and applications. Define transformation … layers. Partner with data engineers to design and optimise data models for analytics and business consumption. Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer. Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring Strong analytical expertise and experience working with insurance datasets. More ❯

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst , you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive … quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities Translate business requirements into scalable data solutions with SMEs and senior data engineers. Source, analyse, and validate enterprise data for reporting, analytics, and applications. Define transformation … layers. Partner with data engineers to design and optimise data models for analytics and business consumption. Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer. Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring Strong analytical expertise and experience working with insurance datasets. More ❯

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst , you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive … quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities Translate business requirements into scalable data solutions with SMEs and senior data engineers. Source, analyse, and validate enterprise data for reporting, analytics, and applications. Define transformation … layers. Partner with data engineers to design and optimise data models for analytics and business consumption. Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer. Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring Strong analytical expertise and experience working with insurance datasets. More ❯

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst , you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive … quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities Translate business requirements into scalable data solutions with SMEs and senior data engineers. Source, analyse, and validate enterprise data for reporting, analytics, and applications. Define transformation … layers. Partner with data engineers to design and optimise data models for analytics and business consumption. Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer. Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring Strong analytical expertise and experience working with insurance datasets. More ❯

defining & improving payment processes and system automation, identifying inefficiencies, and driving operational excellence. Identify areas for improvement, and develop solutions to optimise payment flows, reduce costs, and enhance the customer experience. What you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and … to explore unknowns. Assist with user acceptance testing (UAT) by scenario development, scripting, coordination. Help users understand the new features and identify any remaining issues. What you'll bring Experience in understanding card payment processes, including transaction lifecycle, authorisation, clearing, settlement, reconciliation and fraud monitoring. Strong communication skills, problem-solving, critical thinking, and the ability to analyse data and … of business processes and the ability to model them using diagrams, flowcharts, or other tools. Ability to build relationships, collaborate effectively with product and technical teams across multiple squads. Experience working with Product Owners to prioritise and define acceptance criteria. Ability to lead discussions, facilitate meetings, and guide stakeholders to consensus. Experience thriving in fast-paced, cross-functional More ❯

defining & improving payment processes and system automation, identifying inefficiencies, and driving operational excellence. Identify areas for improvement, and develop solutions to optimise payment flows, reduce costs, and enhance the customer experience. What you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and … to explore unknowns. Assist with user acceptance testing (UAT) by scenario development, scripting, coordination. Help users understand the new features and identify any remaining issues. What you'll bring Experience in understanding card payment processes, including transaction lifecycle, authorisation, clearing, settlement, reconciliation and fraud monitoring. Strong communication skills, problem-solving, critical thinking, and the ability to analyse data and … of business processes and the ability to model them using diagrams, flowcharts, or other tools. Ability to build relationships, collaborate effectively with product and technical teams across multiple squads. Experience working with Product Owners to prioritise and define acceptance criteria. Ability to lead discussions, facilitate meetings, and guide stakeholders to consensus. Experience thriving in fast-paced, cross-functional More ❯

its Executive team. Working closely with senior management and reporting to the Director of Commercial Finance, you’ll provide data-driven insights to enhance operations, improve sales, and drive customer experience. What you’ll be doing: Developing reports and analysis to support operational and retail performance. Creating business cases for investments and strategic initiatives. Identifying trends, risks, and opportunities … using advanced analytics. Requirements: Strong data and analytical skills (SQL, Advanced Excel, Power BI with Python/Amazon RDS desirable) Experience in operations, retail, or multi-site businesses. Proven consulting skill-set Ability to translate complex challenges into actionable insights. If you have a passion for data-driven decision-making and commercial strategy, we’d love to hear from More ❯

its Executive team. Working closely with senior management and reporting to the Director of Commercial Finance, you’ll provide data-driven insights to enhance operations, improve sales, and drive customer experience. What you’ll be doing: Developing reports and analysis to support operational and retail performance. Creating business cases for investments and strategic initiatives. Identifying trends, risks, and opportunities … using advanced analytics. Requirements: Strong data and analytical skills (SQL, Advanced Excel, Power BI with Python/Amazon RDS desirable) Experience in operations, retail, or multi-site businesses. Proven consulting skill-set Ability to translate complex challenges into actionable insights. If you have a passion for data-driven decision-making and commercial strategy, we’d love to hear from More ❯

its Executive team. Working closely with senior management and reporting to the Director of Commercial Finance, you’ll provide data-driven insights to enhance operations, improve sales, and drive customer experience. What you’ll be doing: Developing reports and analysis to support operational and retail performance. Creating business cases for investments and strategic initiatives. Identifying trends, risks, and opportunities … using advanced analytics. Requirements: Strong data and analytical skills (SQL, Advanced Excel, Power BI with Python/Amazon RDS desirable) Experience in operations, retail, or multi-site businesses. Proven consulting skill-set Ability to translate complex challenges into actionable insights. If you have a passion for data-driven decision-making and commercial strategy, we’d love to hear from More ❯

its Executive team. Working closely with senior management and reporting to the Director of Commercial Finance, you’ll provide data-driven insights to enhance operations, improve sales, and drive customer experience. What you’ll be doing: Developing reports and analysis to support operational and retail performance. Creating business cases for investments and strategic initiatives. Identifying trends, risks, and opportunities … using advanced analytics. Requirements: Strong data and analytical skills (SQL, Advanced Excel, Power BI with Python/Amazon RDS desirable) Experience in operations, retail, or multi-site businesses. Proven consulting skill-set Ability to translate complex challenges into actionable insights. If you have a passion for data-driven decision-making and commercial strategy, we’d love to hear from More ❯

we empower global businesses to harness the power of data. Our mission is to help clients transform through innovative data, digital, and AI solutions — enabling smarter decision-making, improved customer experiences, and long-term business value. Operating across both the public and private sectors, we provide end-to-end expertise across Data Strategy, Data Engineering, AI Enablement, and Analytics … emerging technologies, market trends, and competitor capabilities. Contribute to the continuous improvement of Xcede’s propositions, identifying opportunities to refine and expand our service offering Qualifications 4+ years of experience in business development, pre-sales, or client engagement for a professional services, consulting, or technology solutions provider. Proven track record in selling or shaping data, AI, cloud, or digital … and presentation skills — confident in engaging with C-level executives and technical stakeholders alike. Highly organised, self-motivated, and able to manage multiple opportunities simultaneously. Strong collaboration skills, with experience working across sales, delivery, and technical teams. A proactive, curious mindset and a genuine interest in Data & AI innovation. Additional Information Benefits include: Hybrid working model with flexibility More ❯

we empower global businesses to harness the power of data. Our mission is to help clients transform through innovative data, digital, and AI solutions — enabling smarter decision-making, improved customer experiences, and long-term business value. Operating across both the public and private sectors, we provide end-to-end expertise across Data Strategy, Data Engineering, AI Enablement, and Analytics … emerging technologies, market trends, and competitor capabilities. Contribute to the continuous improvement of Xcede’s propositions, identifying opportunities to refine and expand our service offering Qualifications 4+ years of experience in business development, pre-sales, or client engagement for a professional services, consulting, or technology solutions provider. Proven track record in selling or shaping data, AI, cloud, or digital … and presentation skills — confident in engaging with C-level executives and technical stakeholders alike. Highly organised, self-motivated, and able to manage multiple opportunities simultaneously. Strong collaboration skills, with experience working across sales, delivery, and technical teams. A proactive, curious mindset and a genuine interest in Data & AI innovation. Additional Information Benefits include: Hybrid working model with flexibility More ❯

we empower global businesses to harness the power of data. Our mission is to help clients transform through innovative data, digital, and AI solutions — enabling smarter decision-making, improved customer experiences, and long-term business value. Operating across both the public and private sectors, we provide end-to-end expertise across Data Strategy, Data Engineering, AI Enablement, and Analytics … emerging technologies, market trends, and competitor capabilities. Contribute to the continuous improvement of Xcede’s propositions, identifying opportunities to refine and expand our service offering Qualifications 4+ years of experience in business development, pre-sales, or client engagement for a professional services, consulting, or technology solutions provider. Proven track record in selling or shaping data, AI, cloud, or digital … and presentation skills — confident in engaging with C-level executives and technical stakeholders alike. Highly organised, self-motivated, and able to manage multiple opportunities simultaneously. Strong collaboration skills, with experience working across sales, delivery, and technical teams. A proactive, curious mindset and a genuine interest in Data & AI innovation. Additional Information Benefits include: Hybrid working model with flexibility More ❯

we empower global businesses to harness the power of data. Our mission is to help clients transform through innovative data, digital, and AI solutions — enabling smarter decision-making, improved customer experiences, and long-term business value. Operating across both the public and private sectors, we provide end-to-end expertise across Data Strategy, Data Engineering, AI Enablement, and Analytics … emerging technologies, market trends, and competitor capabilities. Contribute to the continuous improvement of Xcede’s propositions, identifying opportunities to refine and expand our service offering Qualifications 4+ years of experience in business development, pre-sales, or client engagement for a professional services, consulting, or technology solutions provider. Proven track record in selling or shaping data, AI, cloud, or digital … and presentation skills — confident in engaging with C-level executives and technical stakeholders alike. Highly organised, self-motivated, and able to manage multiple opportunities simultaneously. Strong collaboration skills, with experience working across sales, delivery, and technical teams. A proactive, curious mindset and a genuine interest in Data & AI innovation. Additional Information Benefits include: Hybrid working model with flexibility More ❯