451 to 466 of 466 Customer Experience Jobs in London

important role in our continued growth. What you'll be doing This is a varied business development role combining new business, account management and customer retention. You'll be responsible for: Speaking with prospective customers to understand their needs and introduce our platform. Managing existing customer relationships … ensuring customers continue to get value from Safetyhub. Following up enquiries and generating new business opportunities. Working closely with colleagues to deliver an excellent customer experience. Keeping your sales pipeline organised and up to date. What we're looking for We're more interested in attitude than a perfect ...

Trainline App Platform Team The App Platform team provides the foundations that enable our mobile engineering teams to build, evolve and deliver exceptional customer experiences at scale. Working across iOS and Android, the team develops the shared capabilities, tooling, frameworks and engineering practices that help product teams move faster … mobile, web and platform engineering. Own and evolve engineering standards, reusable patterns and best practices for iOS across Trainline, creating greater consistency, improving developer experience and enabling teams to build high-quality software more effectively. Lead organisation-wide technical modernisation programmes that simplify our engineering landscape, improve maintainability ...

Sierra, we re creating a platform to help businesses build better, more human customer experiences with AI. These values are the foundation of our work, and we are committed to upholding them in everything we do. Previously, he was co-CEO of Salesforce (which had acquired the company … large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples ...

Role Join the company and take full lifecycle ownership of the apps our customers use every day. We’re building a world-class experience across iOS, Android, and web, and you’ll help us get there. Quick commerce moves fast and lives in the real world. AI is changing … love. We need engineers who are curious, energetic, and thrive at the front line of both. What you’ll do Build a world-class customer experience. Develop the mobile and web experiences our customers use every day, in React Native and Expo across iOS, Android, and web. Bring ...

services, cybersecurity, IT infrastructure, lifecycle management, and global technology deployments, they pride themselves on providing impartial advice and recommending the best solutions for each customer's unique requirements. The Opportunity We're looking for an experienced Senior Account Manager to join a high-performing commercial team. This … Manage and develop a portfolio of existing client accounts, building long-term relationships. Identify opportunities to upsell and cross-sell IT solutions across your customer base. Generate new business through networking, referrals, and client introductions. Understand client challenges and recommend tailored technology solutions. Prepare and present proposals, quotations ...

product strategy. Create productive relationships across VSBS teams. Commercial awareness to achieve client requirements within the agreed timelines whilst balancing the client-first experience Guide client priorities and expectations, balancing immediate needs with long-term solution value. Identify and highlight scope deviation and support appropriate change control processes. Apply … Qualifications This role is optimally suited to a candidate who has a deep understanding of Sequel and its products, with a passion for the customer experience. Alternatively, diverse and in-depth market knowledge, with similar programme/solution analysis experience gained in vendor/consultancy organisations. The candidate ...

product strategy. Create productive relationships across VSBS teams. Commercial awareness to achieve client requirements within the agreed timelines whilst balancing the client-first experience Guide client priorities and expectations, balancing immediate needs with long-term solution value. Identify and highlight scope deviation and support appropriate change control processes. Apply … Qualifications This role is optimally suited to a candidate who has a deep understanding of Sequel and its products, with a passion for the customer experience. Alternatively, diverse and in-depth market knowledge, with similar programme/solution analysis experience gained in vendor/consultancy organisations. The candidate ...

services. 5G Interworking with 4G, 5G SA, NSA. Own and drive improvement in all factors impacting Performance & reporting with the goal of providing optimal Customer Experience. Exceptional understanding of network performance trends with a view of rebase lining KPIs. Identifying the root cause and define measures to improve underperforming … L7. Stakeholder management - work with key SMEs to understand the root cause. Technical Expertise: Expert knowledge of UE logs analysis Expert level hands-on experience in 5G and 5G+ investigations, parameter optimisations and E2E Investigations. Expert understanding of E2E 4G,5G, VoNR, SA, NSA, Slicing architectures and design. Expert ...

expansion of their service offerings beyond rail travel. This role involves working closely with product, engineering, and commercial teams to create a more integrated customer experience. The ideal candidate will have a strong background in leadership, cross-functional collaboration, and a passion for innovation in design. You will also … have experience in managing teams and leveraging AI to enhance design practices. Join Trainline and contribute to shaping the future of travel in a hybrid working model! #J-18808-Ljbffr ...

Duffel is hiring a Head of Customer Success to maximise customers’ use of Duffel’s technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering with CSMs and CSEs. You will collaborate with Product, Engineering, Finance, and Travel Operations to ensure … superior customer experience. You’ll shape Duffel's CS function, design scalable processes, and coach a team across London and New York, with travel to meet customers and #J-18808-Ljbffr ...

company is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, from app users to frontline staff to store workers. We are relentlessly focused on delighting … customers. We are backed by the world's leading investors, and our team has scale-up and exit experience at companies such as Amazon, Deliveroo, Tesco, Stuart, and Just Eat. If you're ready to help build the world's most customer-focused company, get in touch. ...

Role Design and optimise end-to-end customer journeys Create service blueprints and journey maps Facilitate workshops and collaborate with product, tech and CX teams Translate insight into practical, scalable design outcomes Requirements Strong Service Design experience in complex environments Expertise in journey mapping, service blueprinting and facilitation ...

earned commission over £5,200 You ll receive a basic salary of up to £25,000 per annum (depending on your experience), plus uncapped commission. About Us We re London s largest and fastest-growing 100% full-fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most … commission is genuinely achievable. What you ll be doing: Visiting potential customers door-to-door. Engaging with customers, explaining our service, and delivering excellent customer experience. Acting as the face of Community Fibre in your assigned areas. Identifying and close new sales opportunities. Sharing tips and best practices with ...

knowledge, or work on more advanced installations, this role offers genuine long-term career progression. Salary & Benefits: £32,000 - £45,000 salary depending on experience Company Pension Scheme Private Medical Insurance Health Cash Plan High Street Discount Scheme Staff Discounts on Products and Services Manufacturer Training & Industry Accreditations Ongoing … environments. You'll be responsible for installing, configuring, and maintaining integrated AV solutions while working alongside experienced project and design teams to deliver exceptional customer experiences. This is an opportunity to expand your technical skills while working with industry-leading technology and premium client installations. * Install, configure, and maintain ...

experiences that both agents and customers love, while helping Wise reduce operational costs. You will play an influential role in your team, enhancing customer-centricity, creativity, and design quality. Ship work you re proud of. Elevate product quality. And you help them deliver it. You have experience designing … mobile and web desktop surfaces including customer experiences and internal tools. You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way. You ve worked with design systems to produce beautiful ...

MintNeuro in London is seeking a software engineer to build tools around MintNeuro chips, including SDKs, APIs, and customer-facing software for evaluation kits. You will translate hardware capabilities into practical software solutions and work with product, hardware, and engineering teams. You will help evolve these tools into … reusable platform, improve usability and documentation, and contribute to data-driven capabilities for better product performance and customer experience. #J-18808-Ljbffr ...