776 to 800 of 859 Customer Experience Jobs in London

implement Instructure's products and services. This role is highly cross-functional and requires strong collaboration with geographically dispersed internal teams including channel sales, solutions engineering, operations, marketing, and customer success. What you will do: Program Development: Create and deliver enablement content and programs aligned with company OKRs and the evolving needs of our international reseller ecosystem (e.g. sales … content, courses, and certifications. Cross-Functional Collaboration: Serve as a central coordination point and strategic partner to internal teams, including Channel Sales & Operations, Solutions Engineering, Marketing, RevOps, Product, and CX, to align channel enablement initiatives with broader company priorities and ensure consistent messaging. Webinar Delivery: Plan, produce, and deliver engaging webinars and live sessions for partners on an ongoing basis … to know/have: Familiarity with partner ecosystems (e.g. channel sales, systems integrators, referral partners, etc.) Excellent language skills including reviewing and editing content for clarity and conciseness Great customer presence and communication skills Experience planning, designing and creating learning programs, courses, assessments using a learning management system and learning content creation applications such as Camtasia, Captivate, etc More ❯

strategic research and shaping something new? We're looking for a Lead UX Researcher to define user research at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. Working closely with our Product and Design teams, you'll influence how we … for the importance of user research within the organization Leading the research team: providing line management, coaching, regular feedback, and clear development pathways Collaborating and building relationships with other customer facing teams to build regular feedback loops and centralize the voice of the customer Developing, owning and managing research documentation and repositories Skills and expertise: At least … years of experience in a Senior/Lead UX Researcher role, with a proven track record of leading and managing strategic UX research projects Experience in setting up and running a user research function within a tech company Proficiency in a wide range of UX research methodologies and tools, such as usability testing, user interviews, surveys, and analytics More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team The Data Solutions vertical sales consultant works as part of the Market Planning team and has 3 key areas of focus: Supporting the sales team from a technical perspective to secure profitable enduring relationships with clients. Working with internal teams to ensure … client requirements are delivered efficiently. Providing feedback on client requirements to shape future product developments About the Role Reporting to Director of Market Planning, Customer Data Solutions, and will work closely with LNRS delivery and product teams as well as sales. Supporting the sales team will include both new business opportunities and account development to both secure new clients More ❯

solutions. You'll work on systems for personal shopping, carrier management, extended aisle shopping, loyalty programmes, and retail portals. (please do not apply if you don't have retail experience) Key Responsibilities Design omnichannel solutions for retail. Build systems for shipping, stock management, and customer loyalty. Integrate platforms like Salesforce, SAP, or Shopify using APIs. Collaborate to improve … customer experiences. Requirements Experience as a Solutions Architect in retail or ecommerce. Knowledge of omnichannel systems and retail tech (e.g., POS, order management). Familiarity with Salesforce, SAP, Magento, or Shopify. Contract or freelance experience. RSG Plc is acting as an Employment Business in relation to this vacancy. More ❯

who can work across teams do great things here at Starling, to continue changing banking for good. Requirements We're looking for passionate and driven engineers to join our Customer Identity & Fincrime team. This is a fantastic opportunity to learn from experienced engineers, contribute to critical projects, and develop your skills in a rapidly evolving FinTech environment. You'll … gain hands-on experience with Java, AWS, Postgres and other parts of our tech stack and have the chance to make a real impact on our security and customer experience. We're committed to your growth and will provide mentorship and support to help you reach your full potential. We're open-minded when it comes to hiring … and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find More ❯

Solutions Architect you will help to define and drive forward the technology strategy behind the company's internal business processes, from sales automation to order fulfilment, pricing, billing and customer support. You'll take a hands-on approach, breaking down enterprise processes into component parts and defining solutions that integrate with existing systems, enabling both processes and technology that … closely with product, platform reliability and software engineering teams, you'll help to ensure the application delivery platform supports the scale, security and resilience required whilst delivering an engaging customer experience. Location/WFH: You'll split your time between London and Milton Keynes (one day at each office per week) with the other three days work from home. … About you: You are skilled at translating business goals into technology solutions, identifying opportunities and anticipating future needs You have experience in a web/eCommerce/online market place environment You have previous experience as a Software Engineer You're able to drive architectural level improvements whilst remaining hands-on with implementation You have experience of More ❯

We are looking for a Senior Strategist with real-world Omnichannel experience, who is excited by innovation, passionate about creative solutions in the widest possible way, and who can build strategies that seamlessly connect commercial needs, consumer realities, cultural shifts and tech capabilities. What the day-to-day looks like: You will work across every channel you can think … strategy to life through experiences across a multiplicity of channels and actions. You’ll be expert in turning your strategic thinking not just into communications, but also into UX, CX, design, products and tech. You’ll have client partnering skills to match your strategic ability, enabling you to turn your ideas into action. You’ll have strong experience across … in their 50th year, the 150+ strong team redefine what’s possible, continually optimising to deliver an edge for clients and working with brands to forge deeper, more rewarding, customer experiences. As a full service agency, we’ve got plenty of experience in shopper marketing, experiential, traditional advertising, social, retail design and sponsorship – awards to show for it More ❯

We are looking for a Senior Strategist with real-world Omnichannel experience, who is excited by innovation, passionate about creative solutions in the widest possible way, and who can build strategies that seamlessly connect commercial needs, consumer realities, cultural shifts and tech capabilities. What the day-to-day looks like: You will work across every channel you can think … strategy to life through experiences across a multiplicity of channels and actions. You’ll be expert in turning your strategic thinking not just into communications, but also into UX, CX, design, products and tech. You’ll have client partnering skills to match your strategic ability, enabling you to turn your ideas into action. You’ll have strong experience across … in their 50th year, the 150+ strong team redefine what’s possible, continually optimising to deliver an edge for clients and working with brands to forge deeper, more rewarding, customer experiences. As a full service agency, we’ve got plenty of experience in shopper marketing, experiential, traditional advertising, social, retail design and sponsorship – awards to show for it More ❯

83North and serve over 5000 software sellers in 245 territories globally. The Role: We are looking for a smart, entrepreneurial and autonomous Solutions Engineer, ideally with SaaS or Payments experience, to help us achieve our ambitious growth plans. This is an exciting time for you to join- you'll be part of an enterprising, foundational team to expand Paddle … the UK. Working as an expert within our Sales team, you'll use your skills in technical consulting and project management to enable leading software vendors to build incredible customer experiences with Paddle and assist them in overcoming any technical challenges along the way. As a member of the team, you'll provide white glove treatment to our UK … building incredible experiences for their customers Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration Support and empower Account Executives on customer calls to help win new business Work with Customer Success Managers to help our customers onboard and launch smoothly Play a role in product development, by communicating issues More ❯

improve solution performance. Demonstrate and quantify improvements with recorded evidence. Work within existing high-performance systems, frameworks, and infrastructure. Qualifications The ideal candidate has: 1-5 years of commercial experience with Java and Spring. Desirable additional skills: Frontend experience (React) Kotlin, AWS, Azure, Docker We offer Opportunity to work on cutting-edge projects Collaborate with a motivated and … We focus on solving technical challenges and enabling positive business outcomes for enterprise clients undergoing digital transformation. Our expertise spans enterprise AI, data, analytics, cloud & DevOps, application modernization, and customer experience. Apply to the position Please provide the following information: Country of application Resume Social profile First name Last name E-mail Phone City of application Consent to the More ❯

partnering with a leading organisation undergoing digital transformation and seeking a hands-on Salesforce Developer with deep expertise in Service Cloud and Marketing Cloud to help shape high-performing customer experiences and business processes. What You’ll Do Design and deliver scalable Salesforce solutions using Apex, LWC, and declarative tools Develop across Service Cloud and Marketing Cloud, aligning with … advise on platform capabilities and improvements Provide platform oversight and resolve both project-based and BAU issues Support knowledge sharing and mentor junior developers What You’ll Bring Proven experience in enterprise-level Salesforce development Strong knowledge of Apex, SOQL, LWC, and API integrations Deep understanding of Salesforce configuration, security models, and data architecture Hands-on experience with … CI/CD tools and Agile delivery Expertise in Service Cloud and Marketing Cloud (Experience Cloud or Sales Cloud is a plus) Clear, confident communication and documentation skills Why This Role? High-impact work in a dynamic, tech-forward environment Hybrid working with flexibility Inclusive and innovative culture Applicants must have the right to work in the UK for More ❯

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our … culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded … trends, competitive intelligence, and emerging talent pools to strategically advise the business on hiring needs and challenges. What You'll Bring: 5-7+ years of full-cycle recruiting experience, preferably in a fast-paced, high-growth tech environment. Proven ability to develop and execute recruiting strategies that align with business objectives. Experience recruiting for both technical and More ❯

UK housing transactions each year. We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up we have a start-up mindset and want our … closely with the partnership team to align on goals, timelines, and partner priorities. Support broader marketing team initiatives as needed. What We're Looking For 2-3 years of experience in a marketing, partnerships, or sales operations role Hands-on experience with HubSpot and Salesforce (required) Familiarity with tools like Crossbeam, Google Workspace, and basic HTML (a plus More ❯

to ensure adherence to corporate policies and guidelines in all technology-related legal matters. SKILLS You should have a legal qualification with a minimum of 5 years' post-qualification experience in the technology sector, gained either at a law firm or in-house. You should have demonstrable knowledge and experience in legal issues related to technology and cloud … have an understanding of the complexities and pressures involved in negotiating complex technical, licensing, and outsourcing agreements, particularly in the financial services technology market. You should have hands-on experience with technology contracts, including cloud service agreements, licenses, NDAs, SLAs, and collaboration agreements-ideally from in-house legal roles. You should have a solid understanding of privacy legislation and … its implications for client arrangements. You should have proven negotiation skills, with the ability to integrate technical, business, and legal perspectives to achieve favorable outcomes. You should have experience working with multidisciplinary teams and an understanding of the associated challenges and dynamics. You should have a proven ability to build and maintain strong client and business relationships while managing More ❯

join one of the fastest-growing SAP practices in the UK, working with FTSE 100 clients and leading-edge SAP technologies including S/4HANA, Business Suite on HANA, CX, Ariba, SuccessFactors, and UX. We delivered the UK's first HEC project and continue to support clients in unlocking the full potential of SAP. Key responsibilities: Collaborate with clients to … an inclusive future is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience We're seeking candidates with a blend of technical expertise, leadership, and a collaborative mindset. Even if you don't meet every requirement, we encourage you to apply-we … value diverse experiences and perspectives. Experience in consultancy, particularly in systems integration Ability to inspire and align teams around a shared vision Strong communication and stakeholder engagement skills Proven success in leading SAP programmes and navigating complex challenges Experience in commercial and contract management, with a focus on budget and forecasting Your security clearance To be successfully appointed More ❯

About Payrails Payrails is a global payment software company helping leading enterprises to take control of their payment operations and maximize performance. With deep experience in the payments space and firsthand knowledge of merchants' challenges, we've seen how fragmented, complex, and inefficient these systems can become. Now, we are setting a new industry standard for how enterprises around … layer that spans the entire payment lifecycle with a modular architecture. This helps us give leading brands building blocks to craft solutions to most complex operational challenges, tailor seamless customer experiences and grow their business. We are backed by some of the world's top investors including Andreessen Horowitz , HV Capital , EQT Ventures and General Catalyst , who share our … very ambitious and knowledgeable payment professionals, as well as the freedom to make your own impact. You, as our Enterprise Sales Executive, will be driving growth by expanding our customer base. How you will make an impact Lead operations and sales strategy aligned with the company objectives across the UK region Manage and develop a high-performing team of More ❯

to drive strategic AI initiatives and deliver scalable solutions. Youll lead high-impact work focused on building robust Generative AI and Machine Learning capabilities that shape the future of customer engagement, business intelligence, and innovation. You will technically drive your team to deliver world-class data science and AI capabilities across RBS and the Group. Our strategic focus is … a high-performance culture. Partner with internal teams and external experts to share knowledge and drive AI-led impact. Expand the use of Generative and Agentic AI to improve customer experiences and simplify operations. Upskill teams in Gen AI techniques like prompt design, RAG, fine-tuning, and agentic frameworks. Build reusable Gen AI frameworks in partnership with engineering teams. … What Youll Bring Leadership & Collaboration: Experience leading diverse, high-performing teams across Gen AI, ML, and data science. Ability to deliver scalable solutions that can be reused across the organisation. Strong communication skills and executive presence to engage stakeholders and uplift capability. Technical Expertise: Hands-on experience applying Generative AI in real-world business settings. Skills in prompt More ❯

innovation through cutting-edge statistical research. This position offers a unique opportunity to apply deep statistical expertise in a dynamic environment where your contributions directly influence product decisions and customer experiences worldwide. In this role, you will: Lead the development and validation of advanced statistical methodologies to support Expedia Group's experimentation platform, ensuring robust and reliable A/… in an experimentation context Strong analytical mindset with the capability to structure complex business problems and translate them into statistically sound experimental designs and solutions Proficiency in programming with experience in Python, PySpark, R, or similar languages, sufficient to implement and test statistical models and simulations, with an emphasis on correctness over advanced coding skills Demonstrated ability to conduct … into production experimentation platforms Excellent communication skills to clearly explain complex statistical concepts and experimental results to both technical and non-technical stakeholders, ensuring alignment and understanding across teams Experience and qualifications: A bachelor's degree or higher in Mathematics, Statistics, or a closely related quantitative field, providing a strong foundation in statistical theory and experimental design Proven expertise More ❯

core values of being Hungry, Humble, Honest with Heart. Through these principles, we aim to drive highly collaborative teamwork, prioritize long-term focused initiatives, take ownership, and deliver exceptional customer experiences while delivering company results. You will report to the Vice President, Business Development, Cloud & Databases Partner Ecosystem. This role offers a remote work setup, allowing for flexibility and … on the business plans in order to help meet the set goals What You Will Bring Bachelor's degree required (Computer Science, Sales, Marketing, Business Development) 10+ years of experience in partner channel development, sales, business development, alliance management in the enterprise b2b technology industry You will have strong business development, strategic alliances, and entrepreneurial skills Experience with More ❯

Product Design Lead London: (Hybrid in-office 2 days per week) With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them … on our consumer growth team & work closely with a global team of product managers, designers, engineers, and data scientists to define strategy and shape the future of OpenTable's customer experience. You will build impactful user experiences that delight customers and drive our business forward, balancing the needs of diners, restaurants, and the business. You will collaborate with other … designers across the full range of product design work-from research to high-fidelity designs. Your days may include sketching ideas, launching experiments as A/B tests, conducting customer interviews, or running team workshops. You will also be part of our UX leadership team and manage a small product design team, mentoring and growing fellow designers. Learn more More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo … insights and more). What you'll do: Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo's goals and an exceptional customer experience. Develop a team: build and coach a high-performing product team to obsess over customers, innovate, move quickly and ultimately enjoy their work. Communicate effectively: get people inspired … time. Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to get stuff done. Have impact: define, deliver and measure the impact of the customer-focused experiences you create. You should apply if: You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing More ❯

a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of … the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or … platform Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Annual discretionary profit related pay scheme. What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. More ❯

catapulting brand recognition across both local and international markets. The momentum is real, and it's only just beginning. At the heart of it all? A fierce commitment to customer wellbeing. They're leading the way in creating a safe, enjoyable, and responsible betting environment-because entertainment should never come at the cost of care. No suits. No corporate … a data-driven analyst who's passionate about enhancing user experiences, driven by insight, and thrives on turning data into action. If you love finding the sweet spot where customer delight meets business growth-this role is for you. What you'll be doing: Be a Strategic Collaborator - Work hand-in-hand with product teams, both in-house and … external, to uncover and prioritise impactful opportunities to elevate the customer experience. Test, Learn, Win - Champion A/B testing with precision, zeroing in on metrics that deliver real value. Measure What Matters - Define key metrics and KPIs that tell the story of our digital journeys-and guide smarter decisions. Make Data Beautiful - Design powerful dashboards that shine a More ❯

multi-tenant platforms for Gaming, Sports, and Money. You'll guide your teams in building scalable data capabilities for collection, processing, and modelling, supporting rapid brand expansion and enhancing customer experiences. As a leader, you'll drive best practices and outcome-focused development, empowering teams to take full ownership of Legend's data platform. You'll also play a … rapid expansion. Promote a data-driven approach, ensuring infrastructure and pipelines support decision-making and data-driven innovation across all business units. What You'll Bring: 10+ years of experience in engineering management, leading and motivating teams responsible for distributed big data platforms, data pipelines, and reporting products, ideally in cloud environments (e.g. Snowflake, AWS). 6+ years of More ❯

leadership. Self-driven, ambitious and results focused. You chart a path for others rather than follow one. Passionate about technology and using it as a tool to provide great customer experiences. Consider quality as a first class concern and have a proven background in improving quality in previous roles. Experienced building, running and supporting complex systems in production. Proven … from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE More ❯