Customer Experience Jobs in London

851 to 875 of 953 Customer Experience Jobs in London

Senior Professional Services Consultant

London, UK
LexisNexis Risk Solutions
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the Role : As a senior consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer … of knowledge Responsibilities Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement. Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs Showing a good understanding of compliance and sanctions risk More ❯
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Senior Professional Services Consultant

City of London, London, United Kingdom
LexisNexis Risk Solutions
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the Role : As a senior consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer … of knowledge Responsibilities Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement. Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs Showing a good understanding of compliance and sanctions risk More ❯
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GSI Partner Manager - EMEA

London, United Kingdom
Hybrid / WFH Options
BlueSnap, Inc
comprehensive GSI partnership strategy that aligns with Cyera's overall business objectives Negotiate and close partnership agreements with strategic GSIs, ensuring mutually beneficial terms that drive revenue growth and customer satisfaction Develop and implement detailed business plans that outline the strategic direction, goals, and tactics for each GSI partnership. Drive all aspects of the partner relationship to maximize growth … opportunities and ensure GSIs are well-positioned to deliver exceptional customer experiences and outcomes Collaborate effectively with cross-functional teams, including product management, marketing, and sales to ensure the success of the GSI partnerships Report and communicate on the performance of the GSI partnerships, including revenue growth, customer satisfaction, and other key performance indicators Requirements REQUIRED QUALIFICATIONS: 10+ … years of experience in strategic partnerships, with a focus on Accenture, PwC and Deloitte Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills Experience working with C-level executives and an ability to quickly establish credibility with senior leadership Consistent track record of leading complex sales situations through negotiation and conflict More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Executive

London, United Kingdom
Birdeye
Account Executive at Birdeye in United Kingdom - Apply now! Sales Full-time description Join Birdeye - and help businesses turn customer experiences into growth. Birdeye is on a mission to revolutionize how businesses manage their online reputation and customer experience. In today's world, buyers don't rely on ads - they rely on reviews, digital interactions, and word-of … mouth amplified online. That's where we come in. Our AI-powered SaaS platform helps over 150,000 businesses - get found, get chosen, and deliver unforgettable customer experiences. Businesses trust Birdeye to: Drive more reviews and improve online visibility Engage customers through webchat, SMS, and social Gain real-time insights into customer sentiment Optimize every part of the … record of new business acquisition (hunter role) Experience running consultative, solution-based sales with multiple stakeholders Strong commercial acumen and ability to build compelling business cases Knowledge of CX, Reputation, or MarTech software is a big plus Why You'll Love Working Here: Be part of a fast-growing, high-impact team at a company that's reshaping an More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Executive, Mid-Market

London, United Kingdom
Birdeye
Account Executive at Birdeye in United Kingdom - Apply now! Sales Full-time description Join Birdeye - and help businesses turn customer experiences into growth. Birdeye is on a mission to revolutionize how businesses manage their online reputation and customer experience. In today's world, buyers don't rely on ads - they rely on reviews, digital interactions, and word-of … mouth amplified online. That's where we come in. Our AI-powered SaaS platform helps over 150,000 businesses - get found, get chosen, and deliver unforgettable customer experiences. Businesses trust Birdeye to: Drive more reviews and improve online visibility Engage customers through webchat, SMS, and social Gain real-time insights into customer sentiment Optimize every part of the … record of new business acquisition (hunter role) Experience running consultative, solution-based sales with multiple stakeholders Strong commercial acumen and ability to build compelling business cases Knowledge of CX, Reputation, or MarTech software is a big plus Why You'll Love Working Here: Be part of a fast-growing, high-impact team at a company that's reshaping an More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Revenue Enablement Manager

London, United Kingdom
Instructure, Inc
implement Instructure's products and services. This role is highly cross-functional and requires strong collaboration with geographically dispersed internal teams including channel sales, solutions engineering, operations, marketing, and customer success. What you will do: Program Development: Create and deliver enablement content and programs aligned with company OKRs and the evolving needs of our international reseller ecosystem (e.g. sales … content, courses, and certifications. Cross-Functional Collaboration: Serve as a central coordination point and strategic partner to internal teams, including Channel Sales & Operations, Solutions Engineering, Marketing, RevOps, Product, and CX, to align channel enablement initiatives with broader company priorities and ensure consistent messaging. Webinar Delivery: Plan, produce, and deliver engaging webinars and live sessions for partners on an ongoing basis … to know/have: Familiarity with partner ecosystems (e.g. channel sales, systems integrators, referral partners, etc.) Excellent language skills including reviewing and editing content for clarity and conciseness Great customer presence and communication skills Experience planning, designing and creating learning programs, courses, assessments using a learning management system and learning content creation applications such as Camtasia, Captivate, etc More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Engineer

London, United Kingdom
Faculty
About Faculty At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy , and Fellows from our award winning Fellowship programme . Our expert team brings together leaders from across government, academia and global tech giants to solve the … scalability for seamless deployment to multiple customers, leveraging your expertise to build a resilient, scalable and robust platform, integrate with operational systems, and simplify deployment among our fleet of customer installations. Join us on this exciting journey of transforming decision-making with AI and machine learning, revolutionising how businesses thrive utilising Decision Intelligence. What you will be doing: Collaborating … to our simulation engine, written in Rust. Helping define and develop the architecture for the team's deliverables. Engaging in code reviews & pair programming with other engineers, directly impacting customer projects and outcomes. Working in an Agile environment with cross-functional teams, including data scientists, project managers, and business stakeholders, to understand customer needs and translate them into More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Analyst

London Area, United Kingdom
Harnham
offering luxury prizes whilst simultaneously raising money for a variety of charities across the UK. This is an exciting opportunity to make a real impact in a fast-paced, customer-focused digital environment. THE ROLE This Senior Product Analyst will play a key role in shaping strategy and innovation across the website and app, focusing on app development and … customer retention. You’ll work on developing new propositions and customer experiences, pricing test/product performance/customer behaviour analysis and conduct AB tests to drive improvements. You’ll need to have advanced SQL to uncover insights from large datasets. SKILLS + EXPERIENCE Strong and advanced SQL required (Windows functions a nice to have) Experience More ❯
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Senior Product Analyst

City of London, London, United Kingdom
Harnham
offering luxury prizes whilst simultaneously raising money for a variety of charities across the UK. This is an exciting opportunity to make a real impact in a fast-paced, customer-focused digital environment. THE ROLE This Senior Product Analyst will play a key role in shaping strategy and innovation across the website and app, focusing on app development and … customer retention. You’ll work on developing new propositions and customer experiences, pricing test/product performance/customer behaviour analysis and conduct AB tests to drive improvements. You’ll need to have advanced SQL to uncover insights from large datasets. SKILLS + EXPERIENCE Strong and advanced SQL required (Windows functions a nice to have) Experience More ❯
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Senior Product Analyst

London, South East, England, United Kingdom
Harnham - Data & Analytics Recruitment
offering luxury prizes whilst simultaneously raising money for a variety of charities across the UK. This is an exciting opportunity to make a real impact in a fast-paced, customer-focused digital environment. THE ROLE This Senior Product Analyst will play a key role in shaping strategy and innovation across the website and app, focusing on app development and … customer retention. You'll work on developing new propositions and customer experiences, pricing test/product performance/customer behaviour analysis and conduct AB tests to drive improvements. You'll need to have advanced SQL to uncover insights from large datasets. SKILLS + EXPERIENCE Strong and advanced SQL required (Windows functions a nice to have) Experience More ❯
Employment Type: Full-Time
Salary: £75,000 - £95,000 per annum
Posted:

Solutions Consultant - Customer Data Management

London, United Kingdom
Hybrid / WFH Options
LexisNexis Risk Solutions
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team The Data Solutions vertical sales consultant works as part of the Market Planning team and has 3 key areas of focus: Supporting the sales team from a technical perspective to secure profitable enduring relationships with clients. Working with internal teams to ensure … client requirements are delivered efficiently. Providing feedback on client requirements to shape future product developments About the Role Reporting to Director of Market Planning, Customer Data Solutions, and will work closely with LNRS delivery and product teams as well as sales. Supporting the sales team will include both new business opportunities and account development to both secure new clients More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Implementation Consultant

London, United Kingdom
SEON Technologies
SEON is the leading fraud prevention system of record, catching fraud before it happens at any point across the customer journey. Trusted by over 5,000 global companies, we combine your company's data with our proprietary real-time signals to deliver actionable fraud insights tailored to your business outcomes. We deliver the fastest time to value in the … actionable insights to optimize their fraud detection strategies. You'll also play a key role in enabling the effective use of our Identity Verification (IDV) solutions, helping businesses validate customer identities in real time to prevent fraud. Be part of an innovative team that's reshaping the future of fraud prevention. Are you passionate about delivering exceptional customer … and overseeing API integration. Ensuring rule configuration, system testing, and user training. Leading implementations that involve SEON's IDV capabilities, ensuring customers leverage document and biometric verification effectively. Analyze customer data and performance metrics to improve fraud detection accuracy and reduce false positives. Collaborate with customers and SEON's Fraud Services team to tailor risk rules, workflows, and detection More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Contract Solutions Architect Retail

North London, London, England, United Kingdom
Method Resourcing
solutions. You'll work on systems for personal shopping, carrier management, extended aisle shopping, loyalty programmes, and retail portals. (please do not apply if you don't have retail experience) Key Responsibilities Design omnichannel solutions for retail. Build systems for shipping, stock management, and customer loyalty. Integrate platforms like Salesforce, SAP, or Shopify using APIs. Collaborate to improve … customer experiences. Requirements Experience as a Solutions Architect in retail or ecommerce. Knowledge of omnichannel systems and retail tech (e.g., POS, order management). Familiarity with Salesforce, SAP, Magento, or Shopify. Contract or freelance experience. RSG Plc is acting as an Employment Business in relation to this vacancy. More ❯
Employment Type: Contractor
Rate: £800 - £1,000 per day
Posted:

Software Engineer - Identity & FinCrime

London
Hybrid / WFH Options
Starling Bank
who can work across teams do great things here at Starling, to continue changing banking for good. Requirements We're looking for passionate and driven engineers to join our Customer Identity & Fincrime team. This is a fantastic opportunity to learn from experienced engineers, contribute to critical projects, and develop your skills in a rapidly evolving FinTech environment. You'll … gain hands-on experience with Java, AWS, Postgres and other parts of our tech stack and have the chance to make a real impact on our security and customer experience. We're committed to your growth and will provide mentorship and support to help you reach your full potential. We're open-minded when it comes to hiring … and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find More ❯
Employment Type: Permanent
Posted:

Senior Solutions Architect Web

London, South East, England, United Kingdom
Hybrid / WFH Options
Client Server Ltd
Solutions Architect you will help to define and drive forward the technology strategy behind the company's internal business processes, from sales automation to order fulfilment, pricing, billing and customer support. You'll take a hands-on approach, breaking down enterprise processes into component parts and defining solutions that integrate with existing systems, enabling both processes and technology that … closely with product, platform reliability and software engineering teams, you'll help to ensure the application delivery platform supports the scale, security and resilience required whilst delivering an engaging customer experience. Location/WFH: You'll split your time between London and Milton Keynes (one day at each office per week) with the other three days work from home. … About you: You are skilled at translating business goals into technology solutions, identifying opportunities and anticipating future needs You have experience in a web/eCommerce/online market place environment You have previous experience as a Software Engineer You're able to drive architectural level improvements whilst remaining hands-on with implementation You have experience of More ❯
Employment Type: Full-Time
Salary: £100,000 - £120,000 per annum
Posted:

Senior Strategist

City of London, London, United Kingdom
Cheil UK
We are looking for a Senior Strategist with real-world Omnichannel experience, who is excited by innovation, passionate about creative solutions in the widest possible way, and who can build strategies that seamlessly connect commercial needs, consumer realities, cultural shifts and tech capabilities. What the day-to-day looks like: You will work across every channel you can think … strategy to life through experiences across a multiplicity of channels and actions. You’ll be expert in turning your strategic thinking not just into communications, but also into UX, CX, design, products and tech. You’ll have client partnering skills to match your strategic ability, enabling you to turn your ideas into action. You’ll have strong experience across … in their 50th year, the 150+ strong team redefine what’s possible, continually optimising to deliver an edge for clients and working with brands to forge deeper, more rewarding, customer experiences. As a full service agency, we’ve got plenty of experience in shopper marketing, experiential, traditional advertising, social, retail design and sponsorship – awards to show for it More ❯
Posted:

Senior Strategist

London Area, United Kingdom
Cheil UK
We are looking for a Senior Strategist with real-world Omnichannel experience, who is excited by innovation, passionate about creative solutions in the widest possible way, and who can build strategies that seamlessly connect commercial needs, consumer realities, cultural shifts and tech capabilities. What the day-to-day looks like: You will work across every channel you can think … strategy to life through experiences across a multiplicity of channels and actions. You’ll be expert in turning your strategic thinking not just into communications, but also into UX, CX, design, products and tech. You’ll have client partnering skills to match your strategic ability, enabling you to turn your ideas into action. You’ll have strong experience across … in their 50th year, the 150+ strong team redefine what’s possible, continually optimising to deliver an edge for clients and working with brands to forge deeper, more rewarding, customer experiences. As a full service agency, we’ve got plenty of experience in shopper marketing, experiential, traditional advertising, social, retail design and sponsorship – awards to show for it More ❯
Posted:

Partner Development Consultant

London, United Kingdom
Intuit Inc
At Intuit, we have a reputation for being innovative, bold and customer-obsessed. With over 4 million QuickBooks customers globally, we are looking for a passionate Partner Development Consultant to join us in our mission of powering prosperity around the world and play a critical role in empowering accounting firms to thrive in the digital age of acceleration. As … to achieve sales targets. You are experienced navigating multiple decision makers the sales cycle and understand how to adapt your sales approach to their needs and priorities. You are customer obsessed and strive to deliver exceptional customer experiences. You are a confident communicator with the ability to deliver strong presentations both in person and virtually and can adapt More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Engineer

London, United Kingdom
Hybrid / WFH Options
paddle.com
83North and serve over 5000 software sellers in 245 territories globally. The Role: We are looking for a smart, entrepreneurial and autonomous Solutions Engineer, ideally with SaaS or Payments experience, to help us achieve our ambitious growth plans. This is an exciting time for you to join- you'll be part of an enterprising, foundational team to expand Paddle … the UK. Working as an expert within our Sales team, you'll use your skills in technical consulting and project management to enable leading software vendors to build incredible customer experiences with Paddle and assist them in overcoming any technical challenges along the way. As a member of the team, you'll provide white glove treatment to our UK … building incredible experiences for their customers Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration Support and empower Account Executives on customer calls to help win new business Work with Customer Success Managers to help our customers onboard and launch smoothly Play a role in product development, by communicating issues More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technology and Managed Services - Junior MarTech Developer

London, United Kingdom
CACI Limited
we help commercial property developers and retailers plan retail provision in the UK and overseas. MSD helps clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of … the biggest and most innovative brands in the UK across utilities, gaming, publishing, retail and consumer packaged goods, leisure, financial services and beyond. MarTech development and domain responsibilities: Any experience in the following or similar MarTech tools is welcomed (Adobe Campaign, Tealium, MParticle, Braze etc.) Some experience in working with APIs (rest and/or SOAP) Create, own … Proactively identifying, scoping and securing opportunities for CACI to deliver additional projects to clients Ensuring all support requests are acknowledged and dealt with in a timely manner Skills sought: Experience as a Developer, having successfully supported or worked on implementation of MarTech solutions You will have experience working in an agency, consulting, or technology organisation Delivering projects on More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Network Security Engineer

London, United Kingdom
Hybrid / WFH Options
Policy Expert
the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK … you will leave no stone unturned when securing systems, ensuring that even the smallest risks are addressed The core attributes we would value in this role: Hands-on, proven experience in network security, with a focus on enterprise-level environments. Solid understanding of Cyber Security Best Practices, risk management, and network hardening techniques. Hands-on experience in CVE … detection and remediation (including vulnerability scanning tools like Nessus, Qualys, etc.). Cisco Certifications (CCIE, CCNA, etc.) with recent experience working on Cisco switches, routers, and other networking devices. Preferred: Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Ethical Hacker (CEH). Experience with firewall technologies (e.g., Cisco ASA, Palo Alto, Fortinet). More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Java Developer

London, United Kingdom
Grid Dynamics International, Inc
improve solution performance. Demonstrate and quantify improvements with recorded evidence. Work within existing high-performance systems, frameworks, and infrastructure. Qualifications The ideal candidate has: 1-5 years of commercial experience with Java and Spring. Desirable additional skills: Frontend experience (React) Kotlin, AWS, Azure, Docker We offer Opportunity to work on cutting-edge projects Collaborate with a motivated and … We focus on solving technical challenges and enabling positive business outcomes for enterprise clients undergoing digital transformation. Our expertise spans enterprise AI, data, analytics, cloud & DevOps, application modernization, and customer experience. Apply to the position Please provide the following information: Country of application Resume Social profile First name Last name E-mail Phone City of application Consent to the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Salesforce Developer

London, South East, England, United Kingdom
Hybrid / WFH Options
167 Solutions Ltd
partnering with a leading organisation undergoing digital transformation and seeking a hands-on Salesforce Developer with deep expertise in Service Cloud and Marketing Cloud to help shape high-performing customer experiences and business processes. What You’ll Do Design and deliver scalable Salesforce solutions using Apex, LWC, and declarative tools Develop across Service Cloud and Marketing Cloud, aligning with … advise on platform capabilities and improvements Provide platform oversight and resolve both project-based and BAU issues Support knowledge sharing and mentor junior developers What You’ll Bring Proven experience in enterprise-level Salesforce development Strong knowledge of Apex, SOQL, LWC, and API integrations Deep understanding of Salesforce configuration, security models, and data architecture Hands-on experience with … CI/CD tools and Agile delivery Expertise in Service Cloud and Marketing Cloud (Experience Cloud or Sales Cloud is a plus) Clear, confident communication and documentation skills Why This Role? High-impact work in a dynamic, tech-forward environment Hybrid working with flexibility Inclusive and innovative culture Applicants must have the right to work in the UK for More ❯
Employment Type: Full-Time
Salary: £60,000 - £85,000 per annum
Posted:

Recruiter - UK

London, United Kingdom
Sierra
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our … culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded … trends, competitive intelligence, and emerging talent pools to strategically advise the business on hiring needs and challenges. What You'll Bring: 5-7+ years of full-cycle recruiting experience, preferably in a fast-paced, high-growth tech environment. Proven ability to develop and execute recruiting strategies that align with business objectives. Experience recruiting for both technical and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Development Representative

London, United Kingdom
NICE
senior-level decision-makers. Natural curiosity and strong questioning skills to uncover real needs. Self-motivated with good time management and a proactive approach. Familiarity with CRM systems (Salesforce experience is a plus). Driven by results, hungry to grow, and excited to be part of a winning team. You will have an advantage if you also have: Other … tools that support smart prospecting and lead engagement What's in it for you? This isn't just another sales role. It's a launchpad. You'll gain valuable experience, accelerate your career, and be part of a global team that celebrates bold ideas and big wins. We also offer NICE-FLEX, our flexible working model, to help you … thrive both professionally and personally. About NiCE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Experience
London
10th Percentile
£30,546
25th Percentile
£40,313
Median
£63,750
75th Percentile
£91,438
90th Percentile
£113,375