851 to 875 of 1,835 Customer Experience Jobs in London

stop learning. But most importantly, we are on this journey together. About the Team We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company's mission and believe in a collaborative approach to creating the … greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people's lives for good. What you'll do: This is an excellent chance for a Junior Financial Crime Analyst to … dive into the world of financial crime detection in the banking industry. In this role, you'll gain invaluable experience with the support of structured training and mentorship. As a key member of the Financial Crime Detection Team, you'll help identify, investigate, and mitigate financial crime risks, safeguarding More ❯

needs both a dynamic team and a very different way of working. That's why we want people who can weave their unique skills, experience and character into a global team that learns, shares, grows and succeeds together. Our people are all stewards of the business, helping us to … customers. In this advisory role, you will help clients maximize their value from the Amplience platform, driving engagement and adoption. Collaborating with Expert Services, Customer Success, and Product teams is crucial for overseeing project delivery, managing stakeholder relationships, and advising clients on best practices to align the platform's … tactical execution tailored to their needs. Alongside your technical expertise, you will maintain engagement health by mitigating risks, identifying expansion opportunities, and ensuring high customer satisfaction throughout their journey with Amplience. We seek a professional with strong e-commerce and content expertise, who works independently and collaboratively. Key responsibilities More ❯

You will need to login before you can apply for a job. Sector: Customer Services, Retail and Wholesale, Technology Role: Executive Contract Type: Permanent Hours: Full Time We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core … driven experiences across every touchpoint. Our Retail Vertical Sales Team partners with the UK's leading retailers to drive digital transformation using the Salesforce Customer 360 platform. We are looking for a Named Account Executive (AE2) to support the team managing a portfolio of top UK retail brands. This … UK retail accounts , working closely to drive revenue growth and strategic account expansion. Develop and execute account strategies that align Salesforce's solutions with customer business objectives, supporting retail digital transformation. Own pipeline generation and early-stage sales cycles , proactively identifying new opportunities within the existing account base. Build More ❯

people are the best at leveraging these solutions to drive business value for our clients. We are experts in all things data, marketing and customer experience and bring together cutting-edge technical expertise, value focused consulting and flawless execution to drive growth for our clients. As part of … always available to support them Ensuring all support requests are acknowledged and dealt with in a timely manner Who you are: You will have experience as a Senior Developer or Technical Lead, having successful supported or led implementation of complex MarTech solutions You will have detailed knowledge of at … SalesForce Marketing Cloud, mParticle, Optimove & Tealium AudienceStream You are energetic and positive, and able to motivate and inspire those around you You will have experience working in an agency, consulting, or technology organisation You are a team player who will share knowledge, mentor, and develop other members of the More ❯

Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: Highly Competitive + Generous ESOP Visa: We More ❯

Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: Highly Competitive + Generous ESOP Visa: We More ❯

Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: £50-60k + Generous ESOP Visa More ❯

our clients' teams as we work together to help them achieve their digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. The Role We currently have an opportunity for an experienced EPOS Installation/… our customers' sites, all within Hospitality & Retail environments, and involves driving to various sites daily to perform the replacement, swap out or repair of customer IT devices. The work is scheduled for 5 days in any 7 and will involve working alternate weekends. Typically, calls will be scheduled between … 08.30 and 17.30, although the shift pattern may cover between the hours of 6:00 am and 9:00 pm (Customer dependant). Overtime, Company Car & Fuel Card Provided Duties will include: Installation, refurbishment and maintenance of tills, Chip & PIN devices, tablets, digital menu boards, media screens, kitchen management More ❯

little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. FintechOS is a cloud-native platform that connects with any ecosystem tech or service – financial and non-financial – and can plug … to the insurance sector. If you're proficient in modern programming languages, have strong problem-solving skills, can articulate complex technical concepts, and have experience building solutions for insurance products and services , we want you on our team! Responsibilities Design enterprise architecture solutions that align with long-term business … Design data models and integration approaches to ensure data consistency, quality, and security across insurance systems (e.g., claims processing, policy management, underwriting). Conduct customer-focused presentations and technical product demonstrations specific to insurance technologies. Skills Must have Proven design and implementation experience with enterprise-scale systems , including More ❯

little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. FintechOS is a cloud-native platform that connects with any ecosystem tech or service – financial and non-financial – and can plug … to the insurance sector. If you're proficient in modern programming languages, have strong problem-solving skills, can articulate complex technical concepts, and have experience building solutions for insurance products and services , we want you on our team! Responsibilities Design enterprise architecture solutions that align with long-term business … Design data models and integration approaches to ensure data consistency, quality, and security across insurance systems (e.g., claims processing, policy management, underwriting). Conduct customer-focused presentations and technical product demonstrations specific to insurance technologies. Skills Must have Proven design and implementation experience with enterprise-scale systems , including More ❯

little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. FintechOS is a cloud-native platform that connects with any ecosystem tech or service – financial and non-financial – and can plug … to the insurance sector. If you're proficient in modern programming languages, have strong problem-solving skills, can articulate complex technical concepts, and have experience building solutions for insurance products and services , we want you on our team! Responsibilities Design enterprise architecture solutions that align with long-term business … Design data models and integration approaches to ensure data consistency, quality, and security across insurance systems (e.g., claims processing, policy management, underwriting). Conduct customer-focused presentations and technical product demonstrations specific to insurance technologies. Skills Must have Proven design and implementation experience with enterprise-scale systems , including More ❯

key stakeholders on an ongoing basis • Serves as an industry fraud expert for global markets to determine new needs and innovations that differentiate Mastercard Customer Value Proposition and scale revenue • Grows and develops team of talented leaders; leads department in development and completion of objectives and assess management staff … against established measures • Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized • Take accountability, ensuring the success and delivery of key product enhancements • Participate with stakeholders in cross-functional teams (e.g. Data Science, Engineering) in the development of business requirements to … our business, establish foundational global implementations • Drive strategic and financial planning efforts to support revenue achievement and effective executive updates. All About You • Strong experience of implementing fraud and money mules prevention strategies within a banking environment or within a financial crime risk management function. • Demonstrated experience in More ❯

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on services like Twitch, IMDb TV … of our business is compelling and we are focused on building a robust, innovative business enabling advertisers of all sizes. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique … world-class advertising group with a relentless focus on the customer, you've come to the right place. In support to the Amazon Advertising business, Ad Success Team (AST) are building a group with highly motivated Ads Perf Manager. As an Ads Perf Manager, you will work with a More ❯

in London office Salary: £80,000 per annum + Beneifits Join a fast-paced international mobile telecoms business on a mission to transform digital customer experience through AI. We’re looking for a hands-on Senior Chatbot & AI Product Manager to own and evolve a chatbot strategy across … millions of customers. What You’ll Be Doing: Own and drive the chatbot strategy and roadmap, working closely with senior stakeholders across Product, Technology, CX, and Commercial teams. Be embedded in delivery — managing backlogs, leading agile ceremonies, supporting testing, and gathering feedback from customer service teams. Operate autonomously in … a high-impact role, contributing to long-term thinking while delivering iterative improvements. What We're Looking For: Demonstrable experience delivering chatbot and/or AI-driven digital products that improve customer experience. Strong strategic thinking and data literacy — able to see the big picture and connect it More ❯

utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive … Analyst to join our Programme Management Practice. In this role, you will collaborate with customers and internal teams to deliver innovative solutions that meet customer needs and contribute to our mission of renewing utilities. You will leverage your knowledge of the utilities sector and Gentrack products to support project … You will have the opportunity to develop your skills and grow professionally within a supportive and collaborative environment. This role involves occasional travel to customer sites, as required. Key Responsibilities Business Analysis and Delivery Collaborate with customers and internal teams to understand business requirements and objectives. Coordinate and manage More ❯

Help us build the infrastructure to power the green energy revolution. At Octopus Energy, we're changing the way people use energy - from customer experience to smart grid innovation. We've got big plans, and to support that we're building a dedicated Platform Engineering team to support … peers and colleagues at Octopus Energy's Sister-company, Kraken, to migrate ownership of projects from Kraken to Octopus What you'll have: Proven experience leading or managing a platform, DevOps, or infrastructure team. Deep familiarity with AWS, Kubernetes (EKS), and Python. Experience managing large-scale, distributed, customer … collaborator and communicator across technical and non-technical teams. Empathetic leadership style, capable of building trusted relationships across the business. What will help: Previous experience in leading technical delivery for small, highly-autonomous teams Track-record of effective collaboration with other teams and departments to drive holistic outcomes A More ❯

Local London Council is seeking a skilled and proactive Test Lead to oversee all QA activities on a major Dynamics 365 Customer Service project. This critical role involves leading the testing strategy and ensuring high-quality delivery across both internal teams and an external delivery partner. The successful candidate … s internal expectations. This is an exciting opportunity to help drive quality assurance on a complex, high-profile technology programme, contributing directly to improved customer experiences and operational efficiency within the Council. Essential Skills and Experience Proven experience as a Test Lead or QA Manager in complex … digital transformation projects. Strong knowledge of Microsoft Dynamics 365 Customer Service. Experience managing User Acceptance Testing (UAT), including planning, coordination, and stakeholder engagement. Excellent communication and stakeholder management skills. Ability to work cross-functionally with both business and technical teams. A proactive and detail-oriented approach, with a More ❯

London Hub, the Senior Event Delivery Lead plays a critical leadership role in our Professional Services team. You will take ownership of high-profile customer projects, oversee operational delivery, and help shape the growth of our new London Hub. This role goes beyond individual project management-you'll also … our scaling teams. You will work closely with the Senior Manager to lead operational and delivery responsibilities, helping ensure our new hub is efficient, customer-centric, and strategically aligned with Jomablue's global standards. This is a hybrid role, based in our Shoreditch office with flexibility to work from … home up to two days per week. Regular domestic and international travel is required to support event delivery. Your Duties Project Delivery & Customer Success Own the end-to-end delivery of complex customer projects, ensuring exceptional execution, on-time delivery, and alignment with Jomablue's standards. Be the More ❯

provide a range of security services from security awareness training, policies and assessments. Their goal is to empower, and provide clients with an exceptional customer experience by thinking outside the box, sharing knowledge and delivering high-quality results. As an employee you will receive a competitive salary and … mobile application security assessments Conduct API, cloud and infrastructure pen tests Provide post-test support Assist with the development of junior team members Essential Experience 3-5 Years Previous Testing Experience OWASP Web Applications Testing Methodology SSL/TLS , Cloud Platforms OSI Model Benefits Annual Training and Development More ❯

provide a range of security services from security awareness training, policies and assessments. Their goal is to empower, and provide clients with an exceptional customer experience by thinking outside the box, sharing knowledge and delivering high-quality results. As an employee you will receive a competitive salary and … mobile application security assessments Conduct API, cloud and infrastructure pen tests Provide post-test support Assist with the development of junior team members Essential Experience 3-5 Years Previous Testing Experience OWASP Web Applications Testing Methodology SSL/TLS , HTTP Cloud Platforms OSI Model Benefits Annual Training and More ❯

provide a range of security services from security awareness training, policies and assessments. Their goal is to empower, and provide clients with an exceptional customer experience by thinking outside the box, sharing knowledge and delivering high-quality results. As an employee you will receive a competitive salary and … mobile application security assessments Conduct API, cloud and infrastructure pen tests Provide post-test support Assist with the development of junior team members Essential Experience 3-5 Years Previous Testing Experience OWASP Web Applications Testing Methodology SSL/TLS , HTTP Cloud Platforms OSI Model Benefits Annual Training and More ❯

mentoring. Prepare clean and well-written pull requests, and help to ship your work. Actively participate in broader engineering efforts. Raise the bar for customer experience! Enable the engineering team to make better decisions We work in a collaborative way—and as a member of the Platform team … roadmap and prioritisation. Work closely with in-country product teams to better understand product requests and ensure requirements are well written and understood. --- Your experience and skills You are: Keen, bright and your superpower is curiosity. Someone with an engineering, mathematical or scientific background. Someone who supports the work … into a larger future role. Skills for success in this role: A deep knowledge of Python and able to write clear and Pythonic code. Experience working with relational databases and SQL (any dialect is fine, but we work with PostgreSQL). Experience working with cloud infrastructure (we use More ❯

mentoring. Prepare clean and well-written pull requests, and help to ship your work. Actively participate in broader engineering efforts. Raise the bar for customer experience! Enable the engineering team to make better decisions We work in a collaborative way—and as a member of the Platform team … roadmap and prioritisation. Work closely with in-country product teams to better understand product requests and ensure requirements are well written and understood. --- Your experience and skills You are: Keen, bright and your superpower is curiosity. Someone with an engineering, mathematical or scientific background. Someone who supports the work … into a larger future role. Skills for success in this role: A deep knowledge of Python and able to write clear and Pythonic code. Experience working with relational databases and SQL (any dialect is fine, but we work with PostgreSQL). Experience working with cloud infrastructure (we use More ❯

mentoring. Prepare clean and well-written pull requests, and help to ship your work. Actively participate in broader engineering efforts. Raise the bar for customer experience! Enable the engineering team to make better decisions We work in a collaborative way—and as a member of the Platform team … roadmap and prioritisation. Work closely with in-country product teams to better understand product requests and ensure requirements are well written and understood. --- Your experience and skills You are: Keen, bright and your superpower is curiosity. Someone with an engineering, mathematical or scientific background. Someone who supports the work … into a larger future role. Skills for success in this role: A deep knowledge of Python and able to write clear and Pythonic code. Experience working with relational databases and SQL (any dialect is fine, but we work with PostgreSQL). Experience working with cloud infrastructure (we use More ❯

management by combining clinically-led access to GLP-1/GIP medications (like Mounjaro and Wegovy) with meaningful human support. We’re building an experience that truly changes lives—at scale. We serve thousands of patients today and aim to serve tens of thousands tomorrow. To help us get … there, we’re looking for a commercially minded product manager to lead the development of our customer experience—from first click through to long-term retention. About the role We’re looking for a strategic, hands-on product manager with a deep understanding of what ‘great’ looks like … in fast-moving, consumer-first digital businesses. You’ll own the features and functionality that drive customer acquisition, onboarding, habit-building and retention. You’ll guide the team through shifts in process and mindset—helping move us from big launches to faster cycles of testing and learning (MVP/ More ❯