976 to 1,000 of 1,472 Customer Experience Jobs in London

We are looking for a Senior Product Manager in our FlexiPay team. You will lead our mobile app team and deliver on the agreed customer & business outcomes. The ideal candidate will be a strategic thinker with a deep understanding of mobile app development and user experience. You will be … is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Defining and executing the long-term product vision and strategy for our mobile app Prioritising features and functionalities development based on … and scalability Building strong relationships with stakeholders and communicating effectively across all levels of the organization What we're looking for 3-5 years experience as a Product Manager for a B2B product (or similar role) Deep understanding of mobile app development processes, including agile methodologies Ability to manage More ❯

GAR (Global Accounts Receivable) is seeking a proactive, customer-focused, and detail-oriented Portal Invoicing Analyst. The primary responsibility will be to manage AWS customer invoice uploads (Global Scope) and facilitate customer onboarding on third-party portals. The individual should be capable of resolving receivables-related queries … from Amazon customers. The ideal candidate is self-motivated, quick to learn, demonstrates strong ownership, and can earn customer trust to ensure timely invoice uploads. Key Job Responsibilities Understand the Accounts Receivables process. Assist the Portal Invoicing leader in onboarding customers and uploading AWS customer invoices on third … updates on the daily Master file post-invoice upload to keep aging data current. Collaborate with stakeholders such as Billing, Finance, Legal, Tax, and Customer Service to resolve customer disputes and queries, fostering good internal and external relationships. Monitor high-risk accounts and escalate challenges to management promptly. More ❯

That's why we've made it our mission to help them secure the finance they need to grow. With over a decade of experience, we've built a cutting-edge platform that reshapes SME lending with innovative data and technology. Our platform offers quick decisions, enabling SMEs across … funding in minutes. We value good business through good people. We provide meaningful support along with fast, hassle-free processes to deliver an exceptional customer experience. The role This role focuses on our Credit Risk lending capabilities. You'll have the opportunity to think creatively and propose ideas to … or control weaknesses in your daily work. What we're looking for A degree in Mathematics, Engineering, Science, or a related field. No work experience required, but experience in credit risk or portfolio analytics, particularly in banking, is advantageous. Experience in guiding business decisions through analytics, from More ❯

Sales Manager Uxbridge, London, UK £45,000-£50,000 (dependant on experience) Hybrid - 3 days in the office/on-site a week (Relevant experience in the AV/Live Events industry is required for this role) Position Overview The Sales Manager is responsible for effectively guiding customers … meet their goals and objectives, resulting in a compelling event experience. Utilises all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core … of the company to capture and service events. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management Deliver World-Class Service by More ❯

the full TalkTalk Business portfolio, build strong client relationships, and identify opportunities to expand account value. You’ll collaborate across teams to deliver excellent customer experiences, reduce churn, and grow our customer base through upselling, cross-selling, and lead generation. Your team will also conduct account reviews and … whitespace analysis to increase product adoption and maximise customer value. Responsibilities The responsibilities for the role include, but are not limited to: Build and maintain strong, long-term relationships with key decision-makers and influencers across your account base, from C-level down. Conduct regular strategy and status meetings … selling. Convert leads into qualified opportunities, secure referrals, and close deals from a well-managed pipeline. Act as the primary point of contact for customer requirements and projects, positioning yourself as a trusted advisor. Collaborate with internal teams (e.g. Commercial, Pre-Sales, Customer Services) to deliver seamless customer More ❯

About Akeneo Akeneo is the product experience (PX) company, enabling organisations to build and deliver world-class product experiences across every customer touchpoint through a comprehensive PX Strategy. Akeneo's intelligent Product Cloud equips global brands, manufacturers, distributors, and retailers to accelerate growth, reduce time-to-market, and … deliver engaging customer experiences that convert browsers into buyers. At Akeneo, our teammates are the driving force behind who we are and where we want to go as a company. We work every day to shape a first-class work environment and culture, which is rooted in our core … cross-functional teams and across product lines to identify and solve challenging technical problems. Unified Team: Foster a unified team environment by promoting deep customer-centricity, technical collaboration and open communication. Mentorship: Provide mentorship and guidance to engineers, fostering a culture of continuous learning and improvement. Innovation: Stay abreast More ❯

with design and engineering teams to deliver high-quality features. Manage day-to-day product delivery, unblock issues, refine scope, and maintain focus on customer outcomes. Engage directly with clients and stakeholders to gather insights and shape product decisions. (There is a client facing aspect to the position) Embed … communicator, concise and clear, able to engage technical and non-technical stakeholders alike. Intellectually curious and committed to continuous learning. Appreciation for design and customer experience; a background in or affinity for design is a plus. Location & Working Pattern Based in London 4 days a week in-office More ❯

Hounslow in the permanent appointment a Project Delivery Manager in their Digital & IT Service. This role is key in supporting them through their Transforming Customer Experience (TCE) Programme to harness innovation and user-centered design to improve the services on offer to the residents and businesses within the … time, cost and quality) is raised with stakeholders and managed through project governance. Key skills required As a Project Delivery Manager you will have: Experience leading a range of complex projects from inception to roll-out and transition into support Excellent stakeholder management skills and you will be an More ❯

Hounslow in the permanent appointment a Project Delivery Manager in their Digital & IT Service. This role is key in supporting them through their Transforming Customer Experience (TCE) Programme to harness innovation and user-centered design to improve the services on offer to the residents and businesses within the … time, cost and quality) is raised with stakeholders and managed through project governance. Key skills required As a Project Delivery Manager you will have: Experience leading a range of complex projects from inception to roll-out and transition into support Excellent stakeholder management skills and you will be an More ❯

About the Role: Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/… usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization … s relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global More ❯

major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences … Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love. Explore our tech stack: What you'll do Deliver end … experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community What we're looking for Experience with influencing technical decisions with a tech team in an agile environment Proven experience in software development using JavaScript or TypeScript Experience More ❯

built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute … delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the … into sound designs and efficient implementations. Analytical, organizational, and problem- solving skills. A good level of written and spoken English. WebLogic. Experience integrating CX solutions such as Genesys (Cloud/Engage), Salesforce, etc. This is your chance to join and friendly and passionate team that will motivate you to More ❯

winning mobile applications. This is a managerial role where you will be helping create an inspiring workplace where teams are empowered to drive great customer experiences and business results click apply for full job details More ❯

Security Engineering Manager, SDO AppSec EMEA Job ID: Amazon Development Centre (London) Limited At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. … We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. At Amazon, you'll be working with the best minds in technology and security. Learn and be … traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon More ❯

We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up, we have a start … product lifecycle, working cross-functionally to ensure successful product execution and market adoption, and informing product strategy through feedback and learnings. Key Responsibilities: Understand customer base, competitor landscape, and market trends to make informed decisions. Operate as a customer advocate. Manage roadmap through cross-functional collaboration with stakeholders … and customer feedback. Manage multiple projects in a fast-paced environment. Manage product development processes in collaboration with engineering and design to deliver features to plan. Work effectively with key business stakeholders to create successful feature releases that deliver intended business results. Translate business needs into technical requirements and More ❯

design, and implementation of our web applications. You will work closely with product, design, and front-end teams to deliver high-quality, innovative, and customer-centric solutions. You'll lead by example, mentoring engineers, setting technical direction, and ensuring our platform is scalable, user-friendly, and performs. Our team … tested, maintainable, modular, and scalable. Stay current with emerging python and django technologies and best practices, incorporating these trends to improve platform performance and customer experience. Team Management & Mentorship: Support the direction of, mentor, and grow a high-performing python team, fostering an environment of collaboration, innovation, and continuous … Vision & Direction: Collaborate with senior stakeholders to define the long-term vision and strategy for the python team, ensuring alignment with company goals and customer needs. Drive change and improvements, promoting the adoption of modern frameworks, practices, and tools to elevate the development process. Contribute to strategic initiatives regarding More ❯

Job ID: Amazon UK Services Ltd. The EU Ops Concessions team is looking for a motivated, creative and customer obsessed Snr. Applied Scientist with a strong machine learning background, to develop advanced analytics models (Computer Vision, LLMs, etc.) that improve customer experiences. We are the voice of the … customer in Amazon's operations, and we take that role very seriously. If you join this team, you will be a key contributor to delivering the Factory of the Future: Leveraging Internet of Things (IoT) and advanced analytics to drive tangible, operational change on the ground. This role will … design effective models to address business challenges Communicate with various internal stakeholders and external audiences BASIC QUALIFICATIONS - PhD, or a Master's degree and experience in CS, CE, ML or related field - Experience programming in Java, C++, Python or related language - Experience in building machine learning models More ❯

design, and implementation of our web applications. You will work closely with product, design, and back-end teams to deliver high-quality, innovative, and customer-centric solutions. You'll lead by example, mentoring engineers, setting technical direction, and ensuring our platform is scalable, user-friendly, and performs. Our team … code is maintainable, modular, and scalable. Stay current with emerging front-end technologies and best practices, incorporating these trends to improve platform performance and customer experience. Team Management & Mentorship: Lead, mentor, and grow a high-performing front-end team, fostering an environment of collaboration, innovation, and continuous learning. Provide … Direction: Collaborate with senior leadership to define the long-term vision and strategy for the front-end team, ensuring alignment with company goals and customer needs. Drive change and improvements, promoting the adoption of modern frameworks, practices, and tools to elevate the development process. Contribute to strategic decisions regarding More ❯

complex landscape of Data & AI. Our mission is to empower businesses across various industries with strategic insights that unlock new opportunities, deliver imaginative new customer experiences, drive revenue growth and enhance operational effectiveness. If you’re ready to embark on an exciting journey that blends strategy with real-world … collaboratively with colleagues across various functions, sharing knowledge and insights to drive collective success and foster a culture of innovation. Qualifications and Skills Leadership Experience: Proven experience in delivering complex Data & AI strategic projects in high pressured client environments, managing teams, demonstrating the ability to mentor and develop … talent within the Data & AI community. Strategic Project Involvement: Experience in supporting or leading strategic initiatives that drive successful outcomes, particularly in the context of Data & AI. Shaping Statements of Work: Lead the development of statements of work, with demonstratable commercial acumen for deal shaping, ensuring alignment with client More ❯

Regularly convert leads and target accounts into new business opportunities and customers, ensuring you hit both quarterly and annual revenue goals. Consultative Selling : Identify customer pain points and provide tailored solutions, using relevant case studies and real-life examples to demonstrate Keboola's ability to transform how businesses use … data to grow. Collaborate with a Global Team : Work closely with Sales, Marketing, Presales, and Customer Success teams to improve customer experiences and enhance our sales funnel. Stay Ahead of Industry Trends : Keep up to date with the latest developments in the boomer eCommerce and data industries, positioning … ensuring you meet weekly activity and reporting targets. What We're Looking For Sales Acumen : You'll need 3+ years of full sales cycle experience in a SaaS environment, with a proven track record of hitting targets. Industry Knowledge : A strong background in data and insights is essential, with More ❯

complex landscape of Data & AI. Our mission is to empower businesses across various industries with strategic insights that unlock new opportunities, deliver imaginative new customer experiences, drive revenue growth and enhance operational effectiveness. If you're ready to embark on an exciting journey that blends strategy with real-world … collaboratively with colleagues across various functions, sharing knowledge and insights to drive collective success and foster a culture of innovation. Qualifications and Skills Leadership Experience: Proven experience in delivering complex Data & AI strategic projects in high pressured client environments, managing teams, demonstrating the ability to mentor and develop … talent within the Data & AI community. Strategic Project Involvement: Experience in supporting or leading strategic initiatives that drive successful outcomes, particularly in the context of Data & AI. Shaping Statements of Work: Lead the development of statements of work, with demonstratable commercial acumen for deal shaping, ensuring alignment with client More ❯

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education … on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences … for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own More ❯

Sr. Product Manager, Amazon Business Europe Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers to find, research, and buy products and services … different needs than the traditional Amazon customers, so we are reinventing how we add and display business selection, price products, and provide the right customer experience. Amazon's approach to this segment is peculiar and unique because we are combining the Amazon marketplace dynamic with B2B procurement and selling … on complex projects for customers in ambiguous environments. S/he will be a thought leader who can build new business models, address unmet customer needs, and invent new solutions. This role can be based in Luxembourg or London. Key job responsibilities Our environment is very fast-paced and More ❯

Sr. Product Manager, Amazon Business Europe DESCRIPTION Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers to find, research, and buy products and … different needs than the traditional Amazon customers, so we are reinventing how we add and display business selection, price products, and provide the right customer experience. Amazon's approach to this segment is peculiar and unique because we are combining the Amazon marketplace dynamic with B2B procurement and selling … on complex projects for customers in ambiguous environments. S/he will be a thought leader who can build new business models, address unmet customer needs, and invent new solutions. This role can be based in Luxembourg or London. Key job responsibilities Our environment is very fast-paced and More ❯

Treasure Data: At Treasure Data, we're on a mission to radically simplify how companies use data to create connected customer experiences. Our sophisticated cloud-based customer data platform drives operational efficiency across the enterprise to deliver powerful business outcomes in a way that's safe, flexible, and … secure. We are thrilled that Gartner Magic Quadrant has recognized Treasure Data as a Leader in Customer Data Platforms for 2024! It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities. View the report here. Furthermore … Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers-self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. About the Team: Our Professional Services team is More ❯