partner. Security is everything in a world of evolving threats. Over the next few years, we're making big investments for a 10x better customerexperience and big growth in Cisco Secure. Here's where you come in: it starts with building a best-in-class SaaS sales … team (i.e. security experts), shadowing opportunities, and a stellar group that will cheer you on, Skills you have Any sales and or lead generation experience is a plus Tenacity and a hunter mentality You are self-aware and open to trying new things You thrive on learning and welcome … base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. More ❯
Digital Experience function hiring in: United Kingdom Work Preference Option(s): Hybrid model Work from Office Join Ascent and help shape the future of data solutions by becoming a valued team member where your skills matter, your impact is significant, and your career can reach new heights. About Us … for their business. If you're passionate about designing and building leading edge, high-performing data solutions that support business models and help drive customer's future growth, this is the role for you. Your responsibilities will include: Solution Design: Understand and elaborate customer vision and Architect cloud … to the UK's favourite TV listing and review platform. RADIO TIMES Reducing cost, accelerating innovation and attracting new talent in healthcare. PREMIER Taking CX to the next level with AI for 200,000 members. INSTITUTE OF CHARTERED ACCOUNTANTS Empowering the evolution of online learning for a leading global platform. More ❯
Hounslow in the permanent appointment a Project Delivery Manager in their Digital & IT Service. This role is key in supporting them through their Transforming CustomerExperience (TCE) Programme to harness innovation and user-centered design to improve the services on offer to the residents and businesses within the … time, cost and quality) is raised with stakeholders and managed through project governance. Key skills required As a Project Delivery Manager you will have: Experience leading a range of complex projects from inception to roll-out and transition into support Excellent stakeholder management skills and you will be an More ❯
Hounslow in the permanent appointment a Project Delivery Manager in their Digital & IT Service. This role is key in supporting them through their Transforming CustomerExperience (TCE) Programme to harness innovation and user-centered design to improve the services on offer to the residents and businesses within the … time, cost and quality) is raised with stakeholders and managed through project governance. Key skills required As a Project Delivery Manager you will have: Experience leading a range of complex projects from inception to roll-out and transition into support Excellent stakeholder management skills and you will be an More ❯
About the Role: Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/… usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization … s relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global More ❯
major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences … Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love. Explore our tech stack: What you'll do Deliver end … experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community What we're looking for Experience with influencing technical decisions with a tech team in an agile environment Proven experience in software development using JavaScript or TypeScript ExperienceMore ❯
built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute … delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the … into sound designs and efficient implementations. Analytical, organizational, and problem- solving skills. A good level of written and spoken English. WebLogic. Experience integrating CX solutions such as Genesys (Cloud/Engage), Salesforce, etc. This is your chance to join and friendly and passionate team that will motivate you to More ❯
the needs of SME customers, ensuring they are competitive, compliant, and aligned with Starling Bank's overall SME strategy Conduct market research and analyse customer insights to identify gaps in the existing product suite and drive enhancements Collaboration & Matrix Management: Work cross-functionally with technology, product, risk, compliance, and … and align with Starling's risk appetite Proactively identify potential risks and develop mitigation strategies Operational Excellence: Collaborate with operations teams to ensure seamless customer experiences across Business Banking products Monitor operational performance and customer feedback, driving continuous improvement initiatives Customer Advocacy: Act as the voice of … the customer within the business, ensuring Business Banking solutions are simple, accessible, and valuable for solepreneurs, micropreneurs, and SMEs Partner with marketing and customer support teams to effectively promote Business Banking solutions and educate customers on their benefits Performance Measurement: Define success metrics for Business Banking products, tracking More ❯
winning mobile applications. This is a managerial role where you will be helping create an inspiring workplace where teams are empowered to drive great customer experiences and business results click apply for full job details More ❯
technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a More ❯
Security Engineering Manager, SDO AppSec EMEA Job ID: Amazon Development Centre (London) Limited At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. … We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. At Amazon, you'll be working with the best minds in technology and security. Learn and be … traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon More ❯
We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up, we have a start … product lifecycle, working cross-functionally to ensure successful product execution and market adoption, and informing product strategy through feedback and learnings. Key Responsibilities: Understand customer base, competitor landscape, and market trends to make informed decisions. Operate as a customer advocate. Manage roadmap through cross-functional collaboration with stakeholders … and customer feedback. Manage multiple projects in a fast-paced environment. Manage product development processes in collaboration with engineering and design to deliver features to plan. Work effectively with key business stakeholders to create successful feature releases that deliver intended business results. Translate business needs into technical requirements and More ❯
design, and implementation of our web applications. You will work closely with product, design, and front-end teams to deliver high-quality, innovative, and customer-centric solutions. You'll lead by example, mentoring engineers, setting technical direction, and ensuring our platform is scalable, user-friendly, and performs. Our team … tested, maintainable, modular, and scalable. Stay current with emerging python and django technologies and best practices, incorporating these trends to improve platform performance and customer experience. Team Management & Mentorship: Support the direction of, mentor, and grow a high-performing python team, fostering an environment of collaboration, innovation, and continuous … Vision & Direction: Collaborate with senior stakeholders to define the long-term vision and strategy for the python team, ensuring alignment with company goals and customer needs. Drive change and improvements, promoting the adoption of modern frameworks, practices, and tools to elevate the development process. Contribute to strategic initiatives regarding More ❯
Science and Pharmaceutical Role Professional Contract Type Permanent Hours Full Time DESCRIPTION The EU Ops Concessions team is looking for a motivated, creative and customer obsessed Snr. Applied Scientist with a strong machine learning background, to develop advanced analytics models (Computer Vision, LLMs, etc.) that improve customer experiences. … We are the voice of the customer in Amazon's operations, and we take that role very seriously. If you join this team, you will be a key contributor to delivering the Factory of the Future: Leveraging Internet of Things (IoT) and advanced analytics to drive tangible, operational change … design effective models to address business challenges Communicate with various internal stakeholders and external audiences BASIC QUALIFICATIONS - PhD, or a Master's degree and experience in CS, CE, ML or related field - Experience programming in Java, C++, Python or related language - Experience in building machine learning models More ❯
design, and implementation of our web applications. You will work closely with product, design, and back-end teams to deliver high-quality, innovative, and customer-centric solutions. You'll lead by example, mentoring engineers, setting technical direction, and ensuring our platform is scalable, user-friendly, and performs. Our team … code is maintainable, modular, and scalable. Stay current with emerging front-end technologies and best practices, incorporating these trends to improve platform performance and customer experience. Team Management & Mentorship: Lead, mentor, and grow a high-performing front-end team, fostering an environment of collaboration, innovation, and continuous learning. Provide … Direction: Collaborate with senior leadership to define the long-term vision and strategy for the front-end team, ensuring alignment with company goals and customer needs. Drive change and improvements, promoting the adoption of modern frameworks, practices, and tools to elevate the development process. Contribute to strategic decisions regarding More ❯
Regularly convert leads and target accounts into new business opportunities and customers, ensuring you hit both quarterly and annual revenue goals. Consultative Selling : Identify customer pain points and provide tailored solutions, using relevant case studies and real-life examples to demonstrate Keboola's ability to transform how businesses use … data to grow. Collaborate with a Global Team : Work closely with Sales, Marketing, Presales, and Customer Success teams to improve customer experiences and enhance our sales funnel. Stay Ahead of Industry Trends : Keep up to date with the latest developments in the boomer eCommerce and data industries, positioning … ensuring you meet weekly activity and reporting targets. What We're Looking For Sales Acumen : You'll need 3+ years of full sales cycle experience in a SaaS environment, with a proven track record of hitting targets. Industry Knowledge : A strong background in data and insights is essential, with More ❯
Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education … on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences … for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own More ❯
Principal PMT, Points Issuance, Amazon Points Amazon Points team is seeking a customer-obsessed, big-thinking Principal product leader to lead the Points issuance charter and serve millions of customers and help us become the most loved Points program in Japan. Are you passionate about working on disruptive ideas … in the life Successful candidates will have the following: • Strategic vision based on rigorous analytics: Not only do you have a deep intuition for customer needs, you are also adept with quantitative data sets. Your innate curiosity drives you to find new ways to learn more about your customers … to find mutually beneficial solutions. About the team We are a diverse team that prides itself on working customer backwards and directly improving CX on Amazon Japan for a very Japan-unique product. Visit Business Introduction and Employee Interviews Amazon is striving to be Earth's Best Employer. Want More ❯
Sr. Product Manager, Amazon Business Europe Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers to find, research, and buy products and services … different needs than the traditional Amazon customers, so we are reinventing how we add and display business selection, price products, and provide the right customer experience. Amazon's approach to this segment is peculiar and unique because we are combining the Amazon marketplace dynamic with B2B procurement and selling … on complex projects for customers in ambiguous environments. S/he will be a thought leader who can build new business models, address unmet customer needs, and invent new solutions. This role can be based in Luxembourg or London. Key job responsibilities Our environment is very fast-paced and More ❯
Sr. Product Manager, Amazon Business Europe DESCRIPTION Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers to find, research, and buy products and … different needs than the traditional Amazon customers, so we are reinventing how we add and display business selection, price products, and provide the right customer experience. Amazon's approach to this segment is peculiar and unique because we are combining the Amazon marketplace dynamic with B2B procurement and selling … on complex projects for customers in ambiguous environments. S/he will be a thought leader who can build new business models, address unmet customer needs, and invent new solutions. This role can be based in Luxembourg or London. Key job responsibilities Our environment is very fast-paced and More ❯
Treasure Data: At Treasure Data, we're on a mission to radically simplify how companies use data to create connected customer experiences. Our sophisticated cloud-based customer data platform drives operational efficiency across the enterprise to deliver powerful business outcomes in a way that's safe, flexible, and … secure. We are thrilled that Gartner Magic Quadrant has recognized Treasure Data as a Leader in Customer Data Platforms for 2024! It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities. View the report here. Furthermore … Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers-self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. About the Team: Our Professional Services team is More ❯
Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and … an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly … composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record More ❯
as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world's most challenging security problems. Innovation starts here, everyone's ideas are valued, visionaries welcomed … Director of Professional Services, the Senior Manager of Professional Services leads a team of technical experts to deliver high-quality software solutions that meet customer requirements. This role involves monitoring customer engagements from inception to delivery, driving operational excellence, ensuring client satisfaction, and achieving revenue targets. The ideal … the team. Develop and execute strategies to scale the professional services organization and meet revenue and profitability goals. Collaborate with sales, product management, and customer success teams to define service offerings and support business growth. Ensure projects adhere to quality standards and meet customer expectations through strong project More ❯
passionate about working with enterprise customers to ensure a seamless support experience. What You'll Do Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions. Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness. Collaborate with … members to troubleshoot complex issues, escalating them appropriately when needed. Maintain a deep understanding of our products and services to provide knowledgeable support. Document customer interactions and feedback to aid in continuous improvement of our services. Work closely with other departments to resolve customer issues and contribute to … the overall customer experience. Stay informed of new product features and updates to provide accurate and current support. Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles. What You Have 2+ years proven experience in a customer support More ❯
manage their vehicle and asset lifecycle on our platform. We are looking for a technical Product Manager with a deep interest (and ideally prior experience) in 1) conceptualizing, designing and building platforms to standardize and centralize access to key data points, 2) managing integrations with external partners to bring … getter, not deterred by roadblocks, and focused on delivering results. Together, we are helping customers enhance their fleet operations, and your passion & advocacy for customer needs is something you infuse into all of your work. You should apply if: You want to impact the industries that run our world … Deeply understand, advocate for and support the different ways that vehicle diagnostics can be used across the Samsara portfolio always focusing on preserving the customer experience. Collaborate with downstream product teams who depend on your team's data & capabilities. Manage a robust "intake" process to understand vehicle data platform More ❯
