151 to 175 of 220 Customer Insight Jobs in London

to Spend Control 2.0 - built for tougher times. What we're looking for We're seeking our first Account Manager to join Omnea's customer success team. You'll own expansion quotas and renewal outcomes for our rapidly growing customer base, building a function and advancing your career … quickly. You will manage relationships throughout the customer lifecycle, focusing on our largest and most strategic clients. Your goal is to ensure clients derive meaningful value from Omnea early and continuously, fostering deep, long-term relationships to drive renewals, expansion, and upselling. You'll serve as a trusted advisor … to stakeholders at all levels (from procurement managers to CFOs), and collaborate closely with technical and commercial teams to maintain a customer-centric approach. You'll join us at an exciting growth phase. As a Series A company with $25m raised from top investors like Accel, Point Nine, and More ❯

a thought leader in the up and coming technology (robotics, new model providers). You will act as a startup advocate, understanding unique startup customer needs, and implementing needed changes to the startups program scope, delivery, improving resulting customer experience. Key job responsibilities Drive large, complex startup GenAI … and to develop a roadmap to deliver business value in the most effective way. Use deep understanding of startups GenAI ecosystem and startup evolving customer needs to drive improvements to startups program and resulting customer experience. Drive experimentation pilots from ideation to execution in emerging tech (e.g. robotics … . Identify and document customer insights and trends to transform the SUP GTM offering and business operations. BASIC QUALIFICATIONS Bachelor's degree in business, computer science or related field. Professional experience, including prior work with startups. Technology domain experience in LLM, Machine Learning, AI, and GenAI. Experience adopting GenAI More ❯

product. We are embarking on a mission to redefine the personal insurance experience through data-driven innovation and advanced technology, with a wrap-around customer experience that embodies our ethos and values. About the Role The QA & Release Manager will play a critical role in ensuring the successful and … testing, ensuring that products meet both business and regulatory requirements Pet Insurance Knowledge: Leveraging your expertise in personal lines and pet insurance to lead customer research, feedback and analytics. This will help refine product features that enhance the pet insurance experience and meet the evolving needs of customers Insurance … Expertise: Applying your understanding of the personal lines and pet insurance industry to ensure that test scenarios are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases More ❯

great fit for Fulfillment Technologies & Robotics. We are a dedicated team applying cutting-edge robotics and software to solve real-world challenges and transform customer experiences. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team supports internal fulfillment and transportation network customers using advanced robotics technology. In this … inventory. Conduct safety, ergonomic, and risk assessments. Produce reports on safety, reliability, and performance metrics. Provide feedback to development and support teams based on customer insights. Travel up to 75% as required. BASIC QUALIFICATIONS Experience in technical support with mechatronic or robotic systems. Knowledge of statistical analysis tools, data More ❯

Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft … innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy … and driving revenue for your AWS service(s). You will be the direct business owner for assigned segments and accounts to deliver exceptional customer outcomes. You will align and influence GTM strategies and sales plays together with the WWSO EMEA Geo team, and drive customer and partner More ❯

future of our product, reporting directly to the VP of Product. You'll bring a strategic mindset and a strong execution focus, ensuring that customer needs translate into impactful product decisions. You'll spend time speaking with customers, understanding their challenges, and turning insights into well-scoped, high-quality … customers. Collaborate with the development team: You'll be the bridge between our customers and our development team by representing the voice of the customer throughout the build process. Champion the product: As a product champion, you'll collaborate closely with our product marketing and customer success teams. … you'll coordinate effective product launches, ensuring that our messaging resonates with our customers and drives adoption. Who You Are You think from a customer's point of view and are relentless in understanding their challenges, needs, and workflows. You have a deep understanding of the recruitment industry or More ❯

centuries. Products are tired, standards are mediocre, and the experience is dull. We're going to change that, and build the world's most customer-centric spectacles company. We are proud to be a Living Wage Employer and to be B Corp Certified. The Role We're seeking a … digitally-obsessed E-Commerce Manager to own and drive all customer touchpoints across e-commerce and CRM. You should be a self-starter who can operate highly autonomously to deliver continuous impact. You'll have autonomy to evolve our online presence while collaborating closely with world-class designers and … developers as we seek to reinvent the optical industry and grow the business through meticulous attention to design, quality, and customer experience. Your key responsibilities Own and continuously improve including content strategy, merchandising, technology innovations, and UX enhancements Architect and execute our CRM strategy through compelling broadcast emails, personalized More ❯

the next level? Join an iconic, international beauty brand as an Ecommerce Trading Manager and play a key role in driving online growth and customer engagement! We're Zachary Daniels, the retail recruitment experts, and we're searching for a dynamic, data-driven, and creative Ecommerce Manager who lives … ecommerce growth across multiple digital platforms Be at the heart of exciting digital marketing campaigns Collaborate with industry-leading experts in digital, PR, and customer experience Enjoy a fast-paced, creative environment with plenty of opportunities for development What You'll Be Doing: Maximising online sales & conversions - ensuring every … customer has a seamless and exciting shopping experience Owning the digital trading calendar - planning and executing promotional activities Analysing website performance - spotting trends and making data-driven decisions Collaborating with digital marketing teams - driving CRM, email marketing, and loyalty programs Optimising customer experience - using heatmaps, customer insights More ❯

the next level? Join an iconic, international beauty brand as an Ecommerce Trading Manager and play a key role in driving online growth and customer engagement! We're Zachary Daniels, the retail recruitment experts, and we're searching for a dynamic, data-driven, and creative Ecommerce Manager who lives … ecommerce growth across multiple digital platforms Be at the heart of exciting digital marketing campaigns Collaborate with industry-leading experts in digital, PR, and customer experience Enjoy a fast-paced, creative environment with plenty of opportunities for development What You'll Be Doing: Maximising online sales & conversions - ensuring every … customer has a seamless and exciting shopping experience Owning the digital trading calendar - planning and executing promotional activities Analysing website performance - spotting trends and making data-driven decisions Collaborating with digital marketing teams - driving CRM, email marketing, and loyalty programs Optimising customer experience - using heatmaps, customer insights More ❯

from middleweight to senior and group levels, creating clear paths for growth and fostering a collaborative environment. Define and deliver the strategy for our customer-facing digital products, ensuring they delight our customers while meeting business objectives. Establish and monitor KPIs and OKRs that align with our customer experience goals and business priorities. Collaborate with stakeholders across the business to ensure our digital products support overall customer experience. Champion customer insights and research to continuously enhance our digital touchpoints. Drive innovation and improvement in how we deliver digital value to our customers. Are we the … digital environment. Knowledge of product management best practices and methodologies. Proven ability to nurture and develop team members' skills and careers. Strong understanding of customer experience principles and digital product delivery. Bachelor's degree in a relevant field or equivalent experience. It would be great if you had: Experience More ❯

prospects and customers through on-the-ground efforts. Your Role at Orange Logic: Develop and execute regional marketing campaigns to drive pipeline growth and customer acquisition. Collaborate closely with the sales team to create personalized marketing plans aligned with regional sales goals. Manage field events, webinars, trade shows, and … partner marketing activities to build brand awareness and generate leads. Conduct market research to identify regional opportunities and challenges. Gather and share customer insights to inform product positioning and messaging. Monitor competitive activity within the region to adjust strategies accordingly. Develop strong relationships with local partners, influencers, and key … customer accounts. Act as a brand ambassador at industry events, conferences, and networking opportunities. Measure and analyze the effectiveness of field marketing efforts, providing insights to improve future campaigns. Maintain regular communication with marketing leadership, presenting data-driven recommendations. Ideal Qualifications: Bachelor's degree in Marketing, Business, Communications, or More ❯

prospects and customers through on-the-ground efforts. Your Role at Orange Logic: Develop and execute regional marketing campaigns to drive pipeline growth and customer acquisition. Collaborate closely with the sales team to create personalized marketing plans aligned with regional sales goals. Manage field events, webinars, trade shows, and … partner marketing activities to build brand awareness and generate leads. Conduct market research to identify regional opportunities and challenges. Gather and share customer insights to inform product positioning and messaging. Monitor competitive activity within the region to adjust strategies accordingly. Develop strong relationships with local partners, influencers, and key … customer accounts. Act as a brand ambassador at industry events, conferences, and networking opportunities. Measure and analyze the effectiveness of field marketing efforts, providing insights to improve future campaigns. Maintain regular communication with marketing leadership, presenting data-driven recommendations. Ideal Qualifications: Bachelor's degree in Marketing, Business, Communications, or More ❯

Our primary purpose is to make our customer's lives easier. You will contribute to that purpose by conducting data analysis and deep dives to generate insights into system behaviour, on top of identifying performance gaps and improvement potentials for Amazon's most strategic brands. You will optimize visibility … across our website and activate marketing channels with the objective of increasing customer conversion and retention. How often can you say that your work changes the world? At Amazon, you'll say it often. Join us and define tomorrow's innovations in e-commerce. Key job responsibilities Work alongside … and growth of strategic programs and products aiming at digitizing the procurement landscape. Dive deep into large data sets to analyse trends, identify new customer insights and turn these insights into action. Your paid 6-month internship includes: In-person: We believe that being together set up to invent More ❯

Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions tailored to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Use customer insights, competitive trends, and close collaboration with Product teams to influence innovation. Enable Global Sales Teams: Create region- and persona-specific content and enablement … Product Launches: Develop impactful strategies for bringing new products and capabilities to market. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for ongoing market impact. What You'll Bring 10+ years of Product … Entrepreneurial mindset with a proven track record of results through innovative strategies and flawless execution. Cross-Functional Influence: Ability to align Product, Sales, and Customer Success teams for GTM excellence. Content Development: Strong writing, storytelling, and content creation skills. Analytical Mindset: Ability to define success metrics and turn data More ❯

Manage the entire product lifecycle, from ideation and market research to development, launch, post-launch iterations, mass deployment, to obsolescence. Conduct market research, gather customer insights, and analyze competitors to inform product decisions. Work closely with design and engineering teams to prioritize features, ensuring a seamless user experience and … robust functionality. Create and maintain a product roadmap that aligns with business priorities and customer needs.+ Track and measure key performance metrics (KPIs) to assess product success and identify areas for improvement. Collaborate with marketing and sales teams to develop go-to-market strategies and ensure smooth product launches. More ❯

Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation. Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored … strategies to bring new products and capabilities to market with precision and impact. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact. What You'll Bring 7+ years of Product … mindset with a track record of driving results through innovative strategies and flawless execution. Cross-Functional Influence : Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence. Content Development : Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives. Analytical Mindset : Ability to More ❯

and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 8+ years in a … Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands More ❯

and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 5+ years in a … Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands More ❯

enterprise customers across the United Kingdom. Key job responsibilities - Lead the AWS AI Business for your assigned verticals and sub-industries, across UKI. - Accelerate customer adoption by defining and implementing domain specific GTM and Sales strategies within your assigned sub-verticals, leveraging AWS Sales and our partner ecosystem. - Build … compelling ROI and business cases to drive adoption of AWS Gen AI solutions. - Act as the front line within your accounts for all specialist customer engagement in your tech domain. - Create & articulate compelling value propositions that address specific needs of your customers. - Build and innovate: Co-Develop GTM motions … work with product teams on the creation of innovative new services. - Partner with the world's biggest system integrators, FM Developers to deliver on customer projects. - Spearhead market expansion by pinpointing new customer segments and Gen AI use cases - Collaborate cross-functionally to continuously strengthen AWS's Gen More ❯

growth targets • Thinking creatively of ways to get into new accounts and markets whilst managing multiple opportunities at the same time • Fully understand the customer's business, buying and decision-making process, as well as developing effective relationships with senior leadership in the accounts • Provide accurate detailed monthly and … quarterly forecast and ensure sales pipeline information is kept up to date • Work with our Data Scientists define, scope and build client insight services that meet client's needs • Develop customer insights on what future products and services look like and report back into product development • To manage … external partners to over-achieve against set sales targets in respect of Data Insight solutions • Work with channel partners to create and execute against sales plan informed by market trends and opportunities • To coach and develop channel partners to effectively sell new and existing products. • Set up and negotiate More ❯

develop and optimise products that align with our mission. The successful candidate will have proven experience in product management, a strong desire to understand customer needs, and the ability to lead teams in delivering innovative solutions. You are comfortable working in a fast-paced environment, balancing strategic thinking with … hands-on execution, and ensuring that products are delivered on time and meet customer expectations. What we're looking for: At least 3 years experience as a Product Manager in a fast-paced, tech-driven environment, preferably within e-commerce, marketplaces or consumer products A strong track record of … building products that create meaningful impact and growth, positively driving customer and commercial outcomes Understanding of customer behaviour metrics, including how to drive user engagement and retention Experience working with cross-functional teams and managing multiple stakeholders A customer-centric mindset with experience in gathering and utilising More ❯

defining and executing our product vision, ensuring alignment with broader business objectives. This role requires a leader who embodies our company values of Optimism, Customer First, and Hard Work , fostering a culture of innovation, ownership, and customer-centricity. You will be responsible for scaling our product team, developing … strategy aligns with business goals. Partner with Engineering, Marketing, Sales, and Operations to drive cross-functional success and execution. Set the standard for deep customer understanding within the product organisation. Develop frameworks to gather, analyze, and act on customer insights, ensuring user needs remain central to decision-making. … success. Provide clear direction and alignment during periods of change and growth. Navigate ambiguity, drive stakeholder buy-in, and communicate changes effectively, always prioritizing customer impact. Who Are You? 7+ years of product management experience , with at least 3 years in a leadership role at a high-growth company. More ❯

is made alone-come make with us! As a member of our Product Support Team, you will have the opportunity to continue developing our customer-facing function in EMEA and APAC, ensuring that we provide an outstanding customer experience every step of the way. We are looking for … a senior leader to inspire, lead, and in partnership with our US-based Director, drive the strategy for our global customer support team. You are a builder at heart and are passionate about working cross-functionally with stakeholders, such as Product and Engineering, to help craft the future of … our customer-facing teams, advocate for our users, and bubble up key insights to help shape our product. You have a proven track record of inspiring and developing next-level leaders and thrive in an environment where people are empowered to do their best work. This role will report More ❯

realisation, and create a best-in-class client experience for users of our platform. You will develop and implement scalable strategies to proactively manage customer health, drive product adoption, and identify expansion opportunities. Your leadership will ensure that clients receive exceptional support, strategic guidance, and measurable value from our … exceptional service and support. Utilise data analytics to gain insights into client behavior, preferences, and trends. Implement strategies based on data analysis to optimize customer engagement and satisfaction. Provide valuable customer insights to shape marketing and product development strategies. Provide regular reports to senior management, highlighting key client More ❯

realisation, and create a best-in-class client experience for users of our platform. You will develop and implement scalable strategies to proactively manage customer health, drive product adoption, and identify expansion opportunities. Your leadership will ensure that clients receive exceptional support, strategic guidance, and measurable value from our … exceptional service and support. Utilise data analytics to gain insights into client behavior, preferences, and trends. Implement strategies based on data analysis to optimize customer engagement and satisfaction. Provide valuable customer insights to shape marketing and product development strategies. Provide regular reports to senior management, highlighting key client More ❯