the partnerships strategy and offer roadmap; you will need to work closely with the Partnerships agency to deliver both long term strategic and short term offers. Using data and customerinsight led models, maintain offer variety each month Define the VeryMe B2B and B2C Proposition, using Vodafone's brand power to secure contra and merchant funded deals with … Tier 1 brands; this includes leveraging Vodafone's existing assets and customer bases. Lead for ongoing negotiations and management of long term major Vodafone partners with multi-year, multi-million pound agreements. Maximise budget to secure best ROI and best commercial terms with all partners. Responsible for required budget requests against business objectives and building case for requirement and More ❯
multiple countries. They’re looking for a contract Product Owner to join their growing digital team, helping to shape and deliver their first native mobile apps aimed at enhancing customer engagement. This role is delivery focused. This is a 6-month contract role with hybrid working — typically 1-2 days a week (inc Thursdays) in their central London office. … backlog for mobile app development • Translate user and business needs into clear, actionable tasks for development teams • Collaborate with design and engineering to deliver new features that improve the customer experience • Use customer insights and data to inform prioritisation and validate solutions • Keep stakeholders updated on progress and upcoming priorities Required Experience: • Product Owner who has worked on … a large scale consumer mobile app • Comfortable working with engineering teams and agile delivery methods • Experience in customer-facing digital products or eCommerce is a plus Please note, this role does not offer visa sponsorship. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Intelligent People
multiple countries. They’re looking for a contract Product Owner to join their growing digital team, helping to shape and deliver their first native mobile apps aimed at enhancing customer engagement. This role is delivery focused. This is a 6-month contract role with hybrid working — typically 1-2 days a week (inc Thursdays) in their central London office. … backlog for mobile app development • Translate user and business needs into clear, actionable tasks for development teams • Collaborate with design and engineering to deliver new features that improve the customer experience • Use customer insights and data to inform prioritisation and validate solutions • Keep stakeholders updated on progress and upcoming priorities Required Experience: • Product Owner who has worked on … a large scale consumer mobile app • Comfortable working with engineering teams and agile delivery methods • Experience in customer-facing digital products or eCommerce is a plus Please note, this role does not offer visa sponsorship. More ❯
various stakeholders to build and refine a commercialisation strategy, and scale best practices worldwide. As Passkeys is in pilot stage, the candidate must collaborate with product teams to incorporate customer feedback and prioritize product development for scalability. This role requires a strategic, analytical, and data-driven individual capable of driving product growth, aligning execution plans, and managing cross-functional … teams to achieve key performance indicators. Responsibilities include becoming a product expert, developing go-to-market strategies, synthesizing customer insights, refining product positioning, and supporting internal and external communication and training. Key responsibilities: Develop and manage the go-to-market and expansion plan for payment passkeys. Collaborate with global and regional teams to translate product vision into actionable plans. … Gather and synthesize customer feedback to inform product development and scaling strategies. Define and refine the role of Passkeys within Mastercard's broader authentication strategy. Monitor product performance, identify obstacles, and implement solutions. Lead reporting and KPI management for the product. Support customer education and awareness initiatives. Incorporate market, regulatory, and technological insights into product management. Leverage Mastercard More ❯
Proposition Manager, you'll be responsible for assisting in advancing retirement propositions. You'll collaborate with internal and external stakeholders to make impactful changes across product, investment strategy, and customer engagement-ensuring our offerings are truly fit for purpose in today's evolving retirement landscape. We need someone with a strong technical foundation and a passion for innovation in … retirement solutions, confident and capable of combining market, commercial, and customer insights to create great propositions for our customers. The ideal candidate brings: Deep expertise in the UK DC pensions market, with a preference for retirement/decumulation experience. A robust grasp of both technical and customer-focused elements of retirement proposition management Experience guiding proposition changes across … commitment to helping customers-especially under-served groups-navigate complex retirement decisions Co-ownership of the retirement proposition and driving its evolution. Collaborating across teams to deliver improvements in customer outcomes and product performance, and championing innovation and inclusivity in retirement communications and product design. The minimum criteria for this role are: Must have pensions experience with a good More ❯
defined European regions, with a strong focus on generating new business. This role will involve new business prospecting for small to medium-sized customers, driving revenue growth, and ensuring customer satisfaction through effective and consistent digital communication. The Digital Acquisitions Specialist will contribute to account planning and collaborate closely with internal teams to support customer needs. A solid … with a proactive and creative approach to looking after the needs and concerns of customers and an understanding (or the potential to develop an understanding) of the role of customer training as an integral part of the sales process The ability to deal with a wide range of customers, from end users to Directors of multi-national corporations. Ability … communication and timely follow-up. Collaborate with team members and management to support sales plans and contribute to regional new business targets. Provide accurate and timely reports, forecasts, and customer insights to inform decision-making and pipeline visibility. Use CRM tools and internal systems to manage activities, track progress, and support the sales process. Stay informed about Clarivate's More ❯
ERPs, and procurement systems Define integration strategies, API workflows & data mapping where required Collaborate with product & engineering to communicate needs Cross-Functional Collaboration & Feedback Loop: Partner with product, engineering & customer to ensure seamless handovers from sales to project Capture & relay client insights to influence roadmap prioritisation Contribute to development of technical sales collateral, playbooks & knowledge sharing initiatives About you … engage directly with prospects, building tailored demos and leading technical discussions to showcase Omnea's value You'll partner with our sales team to lead custom discovery sessions, understand customer pain points, and showcase new or non-standard capabilities in the Omnea platform You'll drive and own POCs in collaboration with the Customer and Product teams, ensuring … prospects gain required technical comfort to move forward with Omnea You'll act as a bridge between Sales, Product, and Customer, ensuring consistent communication and alignment throughout the customer journey You'll provide valuable feedback from the field to the Product team, helping shape future roadmap enhancements based on customer insights You'll continuously improve our pre More ❯
policy management. Take accountability for the successful delivery and adoption of strategic change programmes. Drive the adoption of data analytics, machine learning, and AI to improve risk modelling and customer insight. Build and integrate products to streamline operations and improve customer experience. Lead and mentor a diverse team of IT professionals, data scientists, and developers to foster a More ❯
us. Principal Product Manager, AI and ML Platform Introduction to the Team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and … retraining Own product profitability and make business-impacting decisions, including build vs. b uy Monitor product performance and make recommendations to pivot, scale, or sunset products Provide market and customer insights to guide product development across teams Align product design with integrated user experiences across the ecosystem Resolve cross-functional escalations and ensure alignment with broader product vision Build … s trong storytelling skills-can articulate value of ML/GenAI initiatives clearly to technical and non-technical audiences You are a ffective at coaching Product Managers on communication, customer journey design, and persona l development with a h istory of driving innovation and contributing to business strategy through product leadership Accommodation requests If you need assistance with any More ❯
accurate, story-driven content: blog posts, landing pages, product pages, case studies, webinars, and more. Define positioning and messaging that connects with developers and technical buyers. Support sales and customer success with enablement content: one-pagers, competitive battle cards, anything that helps them win. Research competitors to keep us sharp against other CDNs, cloud platforms, and devtool players. Work … with Product, Engineering, and DevRel to stay aligned. Simplify complex tech into stories that resonate with people and drive adoption. Use data and customer insights to improve messaging and campaigns. What will you bring? Experience in technical product marketing at a dev tool, infrastructure, or cloud company. Strong understanding of positioning and messaging for developer audiences. Developer marketing experience More ❯
Product Manager III - Artificial Intelligence & Machine Learning Platform Introduction to the Team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and … retraining Own product profitability and make business-impacting decisions, including build vs. b uy Monitor product performance and make recommendations to pivot, scale, or sunset products Provide market and customer insights to guide product development across teams Align product design with integrated user experiences across the ecosystem Resolve cross-functional escalations and ensure alignment with broader product vision Build More ❯
greater confidence in reporting, analytics, and the adoption of AI. Transformation: Support front and back-office transformation initiatives by improving data architecture to enhance pricing, claims automation, regulatory reporting, customer insights, and risk management. Lead delivery teams on complex change programs, from solution design to managing onshore and offshore technical delivery teams, fostering business insights, transformation, and innovation. AI More ❯
Responsibilities (Text Only) Responsibilities: Customer Relationship Management - Lead by example to proactively develop relationships to further Microsoft's customer success goals with key customers, partners, and internal contacts. Customer Success Leadership - Customer Strategy and Growth - Drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Develop a team culture by identifying and sharing customer insights and opportunities with the Account Team and Support sellers to generate new growth and consumption opportunities. Customer Success Leadership and Consumption Leadership - Coach a team to support customer adoption and active usage of Microsoft products and services aligned with outcomes and objectives within customer success plans. Customer Success Leadership - Delivery and Program Management - Manage a repeatable and predictable business by coaching on program planning, customer-facing reviews, and managing stakeholder and executive expectations through the delivery of a Customer Success Plan. Prioritize engagements to meet customer outcomes and account priorities. Technical Relevance - Stay current with industry and Microsoft technical More ❯
and release quality across large-scale and high-priority initiatives.We are looking for someone who takes ownership and is committed to shipping awesome products. Our team blends technical expertise, customerinsight, and project management to deliver thoughtful, high-quality user experiences across Apple software. Minimum Qualifications 3+ years of project management experience in a technical software development environment. More ❯
navigate complex organizations, and a proven track record in strategic account management. Key Objectives: Growth and Influence: Enhance HCL Software's presence and market share within each strategic account. CustomerInsight: Align offerings with client needs, introducing transformative HCL solutions. Partnership Building: Create client success stories to position accounts as benchmarks for excellence. Strategic Alignment: Develop a trusted … Decision Making Proactive and sound judgment in resolving challenges and managing risks. Negotiation & Relationship Management Skilled in managing high-level relationships and negotiating agreements that foster trust. Personal Attributes: Customer-Focused: Deep commitment to understanding and addressing client needs. Results-Oriented: Laser-focused on driving measurable outcomes and achieving targets. Adaptability: Thrives in complexity, pivoting strategies to meet shifting More ❯
lead the go-to-market execution for Miro's AI Platform. Operating as a commercial overlay, you'll generate demand, deliver strategic demos, and close the first wave of customer deals. You'll play a critical role in validating the full end-to-end motion-from product promise and messaging to commercial packaging, solution design, and successful value realization … and Product Operations teams work, and can credibly translate the value of AI-powered solutions into these domains. What you'll do Execute targeted sales motion to land early customer deals, pressure testing positioning, pricing, and solution design in real customer environments Partner with AEs, SEs, and Post-Sales to co-sell, support pilots, and ensure strong implementations … Act as the connective tissue between the field and internal teams-turning customerinsight into actionable feedback for Product, Marketing, and Enablement Pressure test the full GTM lifecycle-from value proposition and pricing through to successful adoption and measurable outcomes, translating early learnings into repeatable sales plays and enablement content Accurately forecast AI platform opportunities for new and More ❯
Client Success Lead - Innovative Technology London, United Kingdom Posted on 20/06/2025 Not every client success role lets you shape cutting-edge autonomous technology through deep customer relationships. This one does. Join a Boeing-backed team building the future of autonomous drone operations. We're not just another tech startup, we're pioneering technology that's … already being deployed by National Grid and major operators across critical sectors, and we need someone who can turn customer insights into product innovation. Why Join? Deep customer relationships that drive innovation: Build partnerships where your understanding of client needs directly shapes how our autonomous technology evolves. Strategic influence on product development: Your customer insights will influence … deployed: Work with autonomous systems that are conducting real missions today, not theoretical prototypes. Shape an emerging technology: Help define how autonomous drone technology develops by understanding and translating customer requirements. Join a company that's scaling now: This is the perfect moment to join. We're rapidly expanding with proven technology, growing customer base, and accelerating commercial More ❯
Engineering Manager – Global Customer Data Science Leader Hybrid – UK-based | Competitive Salary + Comprehensive Benefits Are you an experienced engineering leader ready to shape cutting-edge customer data solutions at scale? A global leader in Customer Data Science is hiring an Engineering Manager to join their dynamic technology division. With operations across multiple continents, they partner with … This is your opportunity to join a forward-thinking team delivering full-stack solutions using .NET, React, and major cloud platforms —all while contributing to the technology behind powerful customer insights. Role Responsibilities: Lead a team of full-stack engineers focused on high-quality software delivery Own delivery processes including planning, prioritisation, and strategic alignment Guide team growth, development … internal networks Career development opportunities in a truly global company Ready to make a global impact through technology? Apply now to join a passionate team shaping the future of Customer Data Science. More ❯
a pilot programme with early adopters, integrating user feedback, and resolving issues with product teams. Responsibilities: Lead the development and execution of the Making Tax Digital proposition, aligning with customer needs and business strategy. Drive zero-to-one product innovation, launching solutions for complex compliance needs and new market opportunities. Engage with customers through interviews, usability testing, and pilot … the product with early adopters and resolving issues. Prioritise backlog tasks, manage day-to-day scrum activities, and balance strategic thinking with operational excellence. Report regularly on project milestones, customer insights, and KPIs to senior leadership. Utilise accounting software expertise to anticipate user needs and build workflows for financial professionals. Qualifications: Proven zero-to-one product launch experience. Customer-focused mindset with experience in customer interviews to shape product strategy. Experience implementing solutions for complex use cases (e.g., accounting, compliance, financial software). Expertise in delivering transformative mobile app experiences. Background in accounting software or financial technology is highly preferred. Skilled in cross-team collaboration across product, design, engineering, and go-to-market teams. Experience leading pilot More ❯
a pilot programme with early adopters, integrating user feedback, and resolving issues with product teams. Responsibilities: Lead the development and execution of the Making Tax Digital proposition, aligning with customer needs and business strategy. Drive zero-to-one product innovation, launching solutions for complex compliance needs and new market opportunities. Engage with customers through interviews, usability testing, and pilot … the product with early adopters and resolving issues. Prioritise backlog tasks, manage day-to-day scrum activities, and balance strategic thinking with operational excellence. Report regularly on project milestones, customer insights, and KPIs to senior leadership. Utilise accounting software expertise to anticipate user needs and build workflows for financial professionals. Qualifications: Proven zero-to-one product launch experience. Customer-focused mindset with experience in customer interviews to shape product strategy. Experience implementing solutions for complex use cases (e.g., accounting, compliance, financial software). Expertise in delivering transformative mobile app experiences. Background in accounting software or financial technology is highly preferred. Skilled in cross-team collaboration across product, design, engineering, and go-to-market teams. Experience leading pilot More ❯
Point Nine . Welcome to Spend Control 2.0 - built for tougher times. What we're looking for We're looking for our first Account Manager to join Omnea's customer team. You'll be excited to own expansion quotas and renewal outcomes for our rapidly scaling customer base, to build a function and to have a massively accelerated … career trajectory. You will own the relationship with our customers throughout the entire customer lifecycle, playing a crucial role in managing our largest and most strategic customers. Your key focus will be to ensure customers get meaningful value from Omnea from the earliest stages & beyond, and through your expertise and the building of deep & long-term relationships with our … opportunities. You'll become a trusted advisor & partner to our customers & stakeholders at all levels (from the procurement managers up to the CFOs) and be the voice of the customer internally, working closely with teams across the business (both technical and commercial) to help ensure we are truly operating with customer-centricity at our core. You'll be More ❯
whose customers are at the heart of everything they do. You'll be joining a UX team working collaborative and cross-functional environment co-creating solutions grounded in real customer needs. This is an integral role and will play a lead role in continuously improving the design methodology, tools, processes and embedding UCD principles across the business. You will … and collaborating on early UX research methods Ability to form strong trust-based relationships with team members, peers, managers and stakeholders Advocate and provide guidance on how to use customer insights and data to inform the user experience and present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Experiencing of cementing More ❯
whose customers are at the heart of everything they do. You'll be joining a UX team working collaborative and cross-functional environment co-creating solutions grounded in real customer needs. This is an integral role and will play a lead role in continuously improving the design methodology, tools, processes and embedding UCD principles across the business. You will … and collaborating on early UX research methods Ability to form strong trust-based relationships with team members, peers, managers and stakeholders Advocate and provide guidance on how to use customer insights and data to inform the user experience and present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Experiencing of cementing More ❯
DNS misconfigurations, and performance bottlenecks. Monitor network health and resolve availability or delivery issues before they escalate. Work closely with our Engineering and Product teams to address bugs, share customer insights, and ensure a smooth CDN experience. Continuously improve how we support customers by suggesting workflow changes, tooling improvements, or content updates. Stay current with CDN technologies and edge … computing trends. Share knowledge that helps level up the whole team. Contribute to internal documentation and customer-facing guides to make common solutions easy to find and understand. What will you add? A minimum of 3 years of experience in the CDN industry . Knowledge of web technologies, including HTML, CSS , and web protocols like SSL/TLS . … and load balancing . Confident using tools like curl, traceroute, MTR, and other diagnostics to troubleshoot issues. Awareness of security best practices and how they apply to CDN operations. Customer-centric attitude and strong problem-solving skills. You love helping people fix things. Eagerness to learn and adapt quickly to new tools and technologies. Clear, effective written and spoken More ❯
Please send your CV In the subject line, please mention the types of role/s you're interested in, and one of the team will contact you soon. Customer Success Manager Location Employment Type Full time Remote Department Experience Led Growth Customer Success Manager (XLG Specialist) UK (Remote or Hybrid, it's up to you!) Competitive base … like Uber, Amazon, Wise, HelloFresh, and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. We're looking for a talented … Customer Success Manager (Experience-Led Growth Programme Specialist) to join the team! What you'll be doing: You'll be delivering insight-led value to our high-potential accounts. This means you will: Conduct Use Case Health Assessments (UCHAs) to surface blockers, opportunities, and strategic actions Develop insight-driven action plans that connect customer goals with More ❯
