101 to 125 of 162 Customer Requirements Jobs in London

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal role in driving customer success, working alongside a collaborative … team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction in the UK. The position could be based anywhere in the UK and it fosters a collaborative and empowering culture … ensuring that their needs are met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing flexibility for team members. While More ❯

for customers Maintain and report an accurate rolling 90-day forecast of renewals and accurately forecast renewal pricing, timing, and risks Actively engage with key decision-makers to identify customer requirements, agree on contract terms and uncover roadblocks to ensure on-time commitments Achieve customer goals and address concerns in short-term interactions Work with customers either … in 1:1 engagements for high-impact objectives or by running 1:many success programs to impact target customer groups Contribute to the creation of digital CS playbooks and email sequences to drive user activation Follow the digital CS practices and strategy for each customer based on data analysis and the customer's needs Leverage tools, technology … to identify risk or opportunity and segment a large book of business Prepare proposals, including renewal rate calculations, verify contracts, review terms and conditions Represent the voice of the customer and influence the product development roadmap Work closely with Finance and Legal teams to ensure all contracts are accurate About you 3+ years of Sales/Customer Success More ❯

Pre Sales Consultant, M365, MSP, Customer Facing, Azure. A leading provider of MSP Solutions is seeking a proven and talented Pre Sales Consultant to help support the current and new client wins across the M365, Azure and Cloud solution space. The role This role will suit a customer-facing technical consultant experienced in capturing requirements and defining … sales meetings. They will understand how to frame commercially sound solutions, ensure technical viability, and build trust both internally and with clients. Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯

Pre Sales Consultant, M365, MSP, Customer Facing, Azure. A leading provider of MSP Solutions is seeking a proven and talented Pre Sales Consultant to help support the current and new client wins across the M365, Azure and Cloud solution space. The role This role will suit a customer-facing technical consultant experienced in capturing requirements and defining … sales meetings. They will understand how to frame commercially sound solutions, ensure technical viability, and build trust both internally and with clients. Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯

Pre Sales Consultant, M365, MSP, Customer Facing, Azure. A leading provider of MSP Solutions is seeking a proven and talented Pre Sales Consultant to help support the current and new client wins across the M365, Azure and Cloud solution space. The role This role will suit a customer-facing technical consultant experienced in capturing requirements and defining … sales meetings. They will understand how to frame commercially sound solutions, ensure technical viability, and build trust both internally and with clients. Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯

days a week Urgent requirement for an additional resource with a Leading Microsoft Gold Partner for a Presales Technical Consultant. You will be client-facing, capable of capturing requirements and defining solutions. A strong technical background and the ability to run presales meetings are essential. You will work with SMEs and Account Managers to develop roadmaps and become a … and demonstrating commercial understanding. The team operates on a hybrid basis, requiring attendance in the office 2 days a week for collaboration. Responsibilities Act as the technical lead during customer pre-sales engagements, building relationships and developing technology roadmaps. Conduct discovery meetings to understand customer goals, challenges, and requirements, providing strategic guidance. Assist the sales team in … presenting products and solutions to clients. Generate project scoping documents that bridge customer requirements and technical solutions. Engage with Subject Matter Experts to produce solution designs. Support the sales team by maintaining documentation, checklists, pricing calculators, and templates. Contribute to product management by identifying requirements for new solutions or services. The Cloud & IT Infrastructure space is constantly More ❯

+ 10% bonus Exciting new opportunity to join a Leading Microsoft Gold Partner for a Presales Technical Consultant. You will be very much client facing and able to capture requirements and define solutions. You must come from a strong technical background and be able to run Presales meetings. Ability to work with SME's and Account Manager to develop … so you will be expected to attend the office 2 days a week to collaborate with other areas of the business. Responsibilities Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯

aspects of the sales cycle, focusing on the client's full digital BSS stack (all products and services). This role will include: - Delivering presentations and writing responses to customer requests. - Providing technical consultancy and product knowledge to customers through effective written, verbal, and presentation skills. - Supporting the Sales Team with customer-facing technical pre-sales assistance. - Designing … describing, and managing the solution engineering of products. - Understanding customer requirements and articulating the value propositions and benefits to develop a compelling bid. - Supporting and implementing the launch of new products and ensuring a smooth handover to the Delivery teams. Hybrid working arrangement: 2 days in the office and 3 days at home. The client's office is … located in Central London. Requirements - Background in telecoms, specifically in BSS areas such as billing, CRM, charging, subscription management, CPQ, service activation, provisioning, product catalog, revenue assurance, etc. - Knowledge and experience with real-time/convergent charging environments (pre-paid and postpaid solutions). - Experience with Communications Service Providers (CSP) in customer care and billing business analysis consulting. More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you ll be focused on expanding our EMEA customer base by identifying and winning new business customers.? Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers.? Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities More ❯

seeking an experienced Audio Visual Support Engineer to join their team due to expansion. You will be responsible for the implementation of support across their portfolio, and that the requirements of the SLAs are being met. You will: Provide maintenance and support for Audio Visual and Video Conferencing installations for the UK client base Carry out fault finding and … pressure situations Assist the Installation Team with new installations of Audio Visual and Video Conferencing solutions for customers between reactive service calls Complete accurate service records and paperwork for customer service visits Proactively build close working relationships with the customer portfolio Identify further sales opportunities with existing customers and ensure these opportunities are recorded and delivered to the … appropriate internal teams Clearly communicate with the service team and other appropriate internal teams regarding all customer requirements The ideal candidate will: Have a minimum of 3 years’ experience in installing and supporting Audio Visual Conferencing solutions Be articulate, driven and positive Have excellent verbal and written communication skills Be comfortable working in an autonomous environment Have the More ❯

Client Success Lead - Innovative Technology London, United Kingdom Posted on 20/06/2025 Not every client success role lets you shape cutting-edge autonomous technology through deep customer relationships. This one does. Join a Boeing-backed team building the future of autonomous drone operations. We're not just another tech startup, we're pioneering technology that's … already being deployed by National Grid and major operators across critical sectors, and we need someone who can turn customer insights into product innovation. Why Join? Deep customer relationships that drive innovation: Build partnerships where your understanding of client needs directly shapes how our autonomous technology evolves. Strategic influence on product development: Your customer insights will influence … deployed: Work with autonomous systems that are conducting real missions today, not theoretical prototypes. Shape an emerging technology: Help define how autonomous drone technology develops by understanding and translating customer requirements. Join a company that's scaling now: This is the perfect moment to join. We're rapidly expanding with proven technology, growing customer base, and accelerating commercial More ❯

to leverage blockchain to improve AI workflows. In this role, you will collaborate closely with Hedera's core teams, along with HashSphere's product team, to ensure a positive customer experience throughout the sales cycle. Your work will empower developers, foster key partnerships, and promote the adoption of cutting-edge AI and blockchain solutions, driving the next wave of … IT, and business systems. You may find yourself doing all of the following: Conducting discovery calls as a trusted technical expert on HashSphere and the Hedera Network to understand customer pain points and help promote HashSphere and/or Hedera to bring value and optimize workflows Respond to RFPs with detailed documentation and technical feasibility aligned with customer requirements Validate technical requirements, align on feasibility, and draft proposals for implementation Create small demos and POCs to illustrate the feasibility of the workflows proposed Create detailed flow diagrams and architecture diagrams to help customers understand proposed solutions Train client developers and technical staff on Hedera's ideas and how to develop products against the Hedera and More ❯

year! What youll do on a typical day: Manage and coordinate the work activities within your team to execute the most efficient operation on behalf of our customers, ensuring customer satisfaction and procedural conformance Review labour requirements with the operations manager, planning against volumes and activities to produce labour requirements and work schedules to include contingency plans … and overtime requirements Build and maintain your team members in line with our people plan, identifying talent and training requirements or other opportunities for development Responsible for managing change positively and effectively by pro-actively managing operational planning and changing customer requirements What you need to succeed at GXO: Demonstrable experience within a similar role, experience More ❯

and product to ensure that we develop, sell and implement the best possible product for our customers. You will be providing technical and product consultation and advocacy throughout the customer journey, accountable for a highly solution-oriented sales and implementation process. You will enable Sona to have a keen understanding of the customers' business and what drives success for … articulate opportunities and, where appropriate, recommend business process change. This will mean developing a deep understanding of our platform, the options available and how to transform it based on customer requirements, whilst identifying when to push back and advocate for change. As a core customer product expert, you'll also work closely with the product team; collecting … best in class product that customers love to use. Responsibilities Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products to meet customer needs. Define, document, and deliver product configurations, ensuring clarity and alignments on scope and SOWs for all parties. Collaborate with Project Managers to deliver timely, on-budget implementations, offering More ❯

s most popular Open Source storage software. (Remote/Hybrid) From your home office or regional hubs, iXians across the globe collaborate in real-time to deliver the best customer experience possible. Light on meetings, our agile stand-up environment helps all employees develop relationships and better deliver outcomes. We live our values every day, striving to be inclusive … EMEA Sales Engineer is a critical technical resource supporting our rapidly growing EMEA sales organization. As the technical expert bridging the gap between our world-class TrueNAS solutions and customer requirements, you'll work directly with Account Executives, channel partners, and enterprise customers across Europe, Middle East, and Africa to architect, design, and demonstrate storage solutions that solve … pursue kaizen. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Customer-Facing Technical Leadership Conduct technical discovery sessions with prospects and customers to assess current infrastructure, pain points, and strategic requirements Design and present TrueNAS solutions that address specific More ❯

and manage cloud solutions that align with their business objectives. This role combines deep technical knowledge of AWS services with strong consulting skills to ensure successful project delivery and customer satisfaction. A Delivery Consultant works closely with customers to understand their technical requirements and business objectives, and how those objectives can be met through their cloud journey. Delivery … serverless technologies. They are proficient in delivering complex, scalable, and secure solutions tailored to meet the specific needs of each customer. Delivery Consultants work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. They are responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout … the project. Delivery Consultants are often trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. They share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements. Key job responsibilities Expertise - Collaborate with AWS field business development, marketing, training and support teams to help partners More ❯

professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and … be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS … ERP implementation, integration, configuration or administration experience. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that More ❯

with clients to better understand their business challenges. Collaborate with account managers to identify additional service opportunities. Writing clear and high-quality responses (including RFI and RFP responses) to customer requests. Technical Proficiency: Developing high level technical solutions to satisfy the vision of the client, highlighting value in the Eagle Eye platform. Analyse client requirements and provide tailored … product teams to align roadmap priorities with client needs. About you You are Able to adapt quickly to change and be flexible. A strong and articulate communicator with excellent customer facing skills. A problem solver and comfortable making decisions. Able to plan and organise. A complete team player. Technically competent. Confident presenting to large audiences. You have A blend … of great business savvy, technical prowess and strong presentation skills Excellent analytical skills to analyse customer requirements and map these to key platform capabilities. Strong technical and functional understanding of software platforms and especially APIs. Strong understanding of database and other system components. Strong technical understanding of the Google Cloud Platform. Proven experience of planning, facilitating and leading More ❯

base including Ford, The Telegraph, Autotrader, SumUp, Crocs and Funding Circle. Due to our strong global growth and private equity investment fromVista Equity Partners we are looking for a customer-focussed and highly analytical Implementation Consultant to join our talented Professional Services team. As an Implementation Consultant, you will be a trusted advisor to the customer, helping them … to succeed with Gatekeeper and ensure they receive maximum value from our solution. You will be responsible for understanding customer requirements, onboarding new customers and implementing features to set them up for successful adoption. You will collaborate closely with Customer Success Managers, ensuring handover points exude confidence that the customer is in the safest hands and … business processes, uncover opportunities and position yourself for success. Note: This is a fully remote position, open to candidates based in the UK. In this role, you will: Deliver customer implementations: Ensuring customers achieve their agreed implementation outcomes. Migrate data into the Gatekeeper platform. Understand the customer's business process to develop automated workflows. Record the Time to More ❯

need great people like you to get there. Ready for the challenge? The Sales Engineer will be the technical foundation of our UK expansion - a critical role that bridges customer needs with product capabilities to unlock and accelerate complex enterprise deals. The Role As a Senior Sales Engineer, you'll serve as the technical leader during the sales process … with Heidi, guiding integration feasibility, and ensuring a smooth transition into implementation. You'll work closely with Account Executives, Solutions Architects, Product, and Engineering to navigate high-stakes enterprise requirements, including EMR integrations, SSO, custom data workflows, and security architecture. You'll bring technical credibility, customer empathy, and a strong sense of ownership to every deal. What you … deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs. Solution Design: Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi's platform roadmap. Product Demos & Technical Presentations: Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams. RFP More ❯

ensure all of the client's technical needs are understood and met with the best possible solution. You can expect to travel up to 50%. About the Team Requirements The ideal candidate will have excellent communications skills and be able to translate technical requirements for a non-technical audience. This person can multi-task, is self-motivated … Fluent in written and spoken German & English Must have experience working with container technologies such as Docker and Kubernetes Must have experience with Linux Abilitytobuildrelationshipsandengageregularlywithexternal&internalstakeholders Ability to assess customer requirements, identify business problems, and demonstrate proposed solutions Ability to present at industry events and technical meetups Recent familiarity or hands-on experience with: Networking configurations, routing, firewalling … ecosystem: CI, CD tools, orchestration tools, data center automation, open source tools like Jenkins Cloud computing environments (AWS, Azure, and Google Compute) Knowledge of general security practices, regulatory compliance requirements, organizational structures, and corporate cultures If you're ready for an exciting opportunity to dive into the hottest cybersecurity category, now is the perfect time to join Aqua!We More ❯

a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening … allocated territory with a target prospect list, and a regional sales plan. Develop marketing plans with the marketing team to drive revenue growth. Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace. Prospect qualification and the development of new sales opportunities and ongoing revenue streams. … Arrange and conduct initial Executive and CxO discussions and positioning meetings. Sales process management and opportunity closure. Ongoing account management to ensure customer satisfaction and drive additional revenue streams. Be familiar with solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities. OUR IDEAL ACCOUNT More ❯

a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening … allocated territory with a target prospect list, and a regional sales plan. Develop marketing plans with the marketing team to drive revenue growth. Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace. Prospect qualification and the development of new sales opportunities and ongoing revenue streams. … Arrange and conduct initial Executive and CxO discussions and positioning meetings. Sales process management and opportunity closure. Ongoing account management to ensure customer satisfaction and drive additional revenue streams. Be familiar with solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities. OUR IDEAL ACCOUNT More ❯

and participate in an on-call rota. Key Responsibilities Support the network break-fix team in configuration and maintenance of network equipment Carry out data cable installation and maintenance requirements Install containment systems Read and interpret CAD drawings, technical designs, and work to programme schedules Possess a full driving licence (desirable) Requirements Understand the fundamentals of Networking and … conducting site surveys with detailed reporting Communicate key action points and reports to program managers Stay informed on relevant H&S legislation and apply it in daily work, including customer requirements Work neatly and ensure sites are left clean from waste after shifts Drive company van, including collection and delivery of materials between HO and sites Follow ECS More ❯