responsible to oversee expert teams that are responsible for: Successfully deliver CHAMP projects based to plan within agreed scope, time and budget Drive the customer implementation of the different CHAMP product-related projects and assist the different Product Management and Sales teams during the implementation process by providing business … to-day activities Drive continuous improvement in terms reviewing existing processes within the department and cross-department with the aim of increasing efficiency and customer responsiveness. As a senior leader you will be responsible for driving the strategic direction of the group whilst being an active contributor to the … customers formally accept our deliveries and the completion of projects, where defined Represent CHAMP on project governance boards, providing oversight and positive direction Ensure customer satisfaction with our deliveries Cooperate with the other teams, as needed, to secure resourcing for projects Ensure PMO maintains internal SharePoint presence, Team Resourcing More ❯
responsible to oversee expert teams that are responsible for: Successfully deliver CHAMP projects based to plan within agreed scope, time and budget Drive the customer implementation of the different CHAMP product-related projects and assist the different Product Management and Sales teams during the implementation process by providing business … to-day activities Drive continuous improvement in terms reviewing existing processes within the department and cross-department with the aim of increasing efficiency and customer responsiveness. As a senior leader you will be responsible for driving the strategic direction of the group whilst being an active contributor to the … customers formally accept our deliveries and the completion of projects, where defined Represent CHAMP on project governance boards, providing oversight and positive direction Ensure customer satisfaction with our deliveries Cooperate with the other teams, as needed, to secure resourcing for projects Ensure PMO maintains internal SharePoint presence, Team Resourcing More ❯
of business knowledge and technology depth in Artificial Intelligence and Machine Learning with delivery implementation experience. Their focus will be providing solutioning support with customer executives followed by hands-on delivery for AI ML workloads. Successful candidates will have executive level experience defining, designing, and deploying enterprise level strategic … and Business intelligence. The ideal candidate will also have experience with managing data at scale and automation. Key job responsibilities Innovate - Engage with the customer's business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment. Deliver value - Lead and support regional … Create and deliver presentations to customers that inspire the art of the possible with AI/ML running at scale in the Cloud. Understand customerrequirements and collaborate with AWS sales leaders to scope, present, and win new customer engagements. Domain Leadership - Identify common customer interest More ❯
post sales consultation to our clients and partners. As a Sales Engineer at Global Payments, your role is pivotal in bridging technical solutions with customer needs. Collaborating closely with the Sales Team, you'll leverage your expertise to understand and address client requirements. Through product demonstrations and presentations, you … ll guide prospects through the capabilities of our offerings. Your role ensures seamless implementation, fostering customer satisfaction and driving successful sales outcomes. Our Sales Engineering Team works directly with our sales teams and with clients and partners to technically evaluate needs, propose internal and in some cases partner-sourced … Product Management Organization if necessary. Stay up-to-date with Product knowledge to be a Subject Matter Expert on our Products and capabilities Map customerrequirements to our product offerings Accelerate opportunities through the funnel by providing solutions through the presales process. Help sell our solutions through compelling More ❯
such as; product developments, service levels, managing client expectations, strategic planning and growth targets. Collaborate closely with colleagues across the organisation to ensure all customerrequirements/needs can be satisfied in an efficient and timely manner. Leveraging industry expertise and client feedback improve our insurance proposition. Understand … landscape; work closely with Client Service, Operations and Product Teams to create more value for our existing client base. Maintain an accurate database of customer information through effective CRM management (). Create and develop client presentations and sales pitch materials to support customer conversations. Depending on existing US … of relationship managers, offering strategic direction, mentorship, and performance feedback to drive the growth of client portfolios, ensuring the achievement of business targets. MINIMUM REQUIREMENTS A proven track record in Corporate Relationship Management with a minimum of 3-5 years' experience as an RD (or equivalent). Excellent relationship More ❯
Microsoft D365 Project Manager to join our award-winning and growing team. The Microsoft D365 Project Manager will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more). You may be responsible for one or more aspects of … meticulously organized, and be able to prioritize multiple demands in a fast-paced environment. The D365 PM carries the ultimate responsibility for meeting the customerrequirements and completing the project. Essential Functions Lead and manage mid-sized to enterprise projects independently Participate in design and architecture sessions with … Schedule work to be done and follows up to ensure completion within the project schedule Guide the project along through daily communications with the customer Conduct at least a weekly status meetings (may be more) and sends weekly status updates Conduct design review sessions with the customer to More ❯
Do What the role is about: The AI Strategist (AS) role will be primarily focused on defining and championing advanced AI initiatives within our customer base. With a diverse background spanning various industries, the incumbent will spearhead customer-driven application R&D efforts, collaborating closely with engineering and … product teams to bridge the gap between customerrequirements and technical capabilities. This includes the delivery of sophisticated AI applications, such as large language models. What impact this role has: The successful candidate will be instrumental in delivering on the industry strategies, providing thought leadership, and driving the … Leaders, AI Industry Specialists, Industry Strategists, and partners to empower the GTM team, ensuring effective execution of our Analytics & Industry strategy and alignment with customer needs and market trends. What success might look like: Successful delivery of AI applications and solutions that meet customer needs. Effective collaboration with More ❯
might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Specialist SAs play a critical role in capturing customer feedback, advocating for roadmap enhancements, and anticipating customerrequirements as they work backwards from their needs. As domain experts, SSAs also participate … that turn AWS ideas into multi-billion-dollar businesses. Our teams include business development, specialist sales, and specialist solutions architecture, working together to provide customer-obsessed solutions that help people run their businesses more effectively. We pride ourselves on thinking big, delivering exceptional results for our customers, and working … across AWS as OneTeam. Key job responsibilities Design best in class database solutions for all stages of customer and product lifecycles. Partner with SAs, Sales, Business Development and Service teams to accelerate customer adoption and revenue attainment. Thought Leadership - Evangelize and share best practices through forums such as More ❯
Overview The Technical Sales Consultant seeks to understand detailed customer needs and defines how Origami solutions can meet those needs both in RFPs and in person. This position is responsible for configuring and presenting complex solution demonstrations and leading technical discussions. Responsibilities • Collaborates with the sales executive on opportunity … as a subject matter expert in assigned market. • Engages in business consulting activities and conducts detailed prospect discussions. • Designs and configures solutions to address customer's business requirements. • Stages scenarios and creates demo data as needed. • Presents customized demonstrations tailored to customer requirements. • Delivers business-oriented presentations to … all levels of the customer organization including board level. • Supports the sales team as an expert on the technical and integration aspects of other enterprise solutions throughout the sales cycle • Contributes to/writes customer-specific Origami proposals and management summaries. • May provide initial implementation estimates and lead More ❯
in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation , legally … s Commercial Cloud, including Veeva PromoMats and Digital Asset Management (DAM). You will be responsible for understanding our customers' business needs, translating business requirements into solution design, configuring the application, and ensuring excellent project delivery on time and within budget. What You'll Do Implementation of a content … management platform for life sciences Leading business process discovery and application design workshops Translating complex client process requirements into a workable solution design Overseeing the solution build, test, and deployment Creating process documentation and project deliverables Planning and establishing post-go-live activities, including ongoing support Providing subject matter More ❯
and execution of strategic pursuit engagement plans, collaborating with team members and across the company to ensure continued alignment and action. Engage early with customer technology and business leaders to build relationships and gather a deep understanding of the customer's current needs and challenges. Manage customer … Sales, Client Executives, Consulting Engagement Leads, Solution/Enterprise Architects, Client Delivery, and Operations teams to ensure that the proposed solution aligns with the customer's business goals and requirements. Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision … preferably in the IT services industry. 10 years experience of a proven record of accomplishment of managing and closing complex deal cycles that meet customerrequirements and expectations. 10 years experience in various technology domains, such as cloud, data, security, network, infrastructure, applications, etc. Preferred Qualifications Excellent communication More ❯
customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet customerrequirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery … and rollout of mitigating actions to permanently fix the underlying issue Provide level 1,2 and 3 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Incident and problem management – taking over from 1st or 2nd line engineers where escalation … experience as a network manager/technical lead at a school or college Experience in managing or supporting projects Experience of working in a customer-facing role Supporting multi-site clients Education Service Delivery Manager – Skills & Experience: Intermediate level of knowledge and use of Microsoft Office applications All MS More ❯
London, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet customerrequirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery … and rollout of mitigating actions to permanently fix the underlying issue Provide level 1,2 and 3 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Incident and problem management – taking over from 1st or 2nd line engineers where escalation … experience as a network manager/technical lead at a school or college Experience in managing or supporting projects Experience of working in a customer-facing role Supporting multi-site clients Education Service Delivery Manager – Skills & Experience: Intermediate level of knowledge and use of Microsoft Office applications All MS More ❯
london, south east england, United Kingdom Hybrid / WFH Options
MFK Recruitment
customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet customerrequirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery … and rollout of mitigating actions to permanently fix the underlying issue Provide level 1,2 and 3 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Incident and problem management – taking over from 1st or 2nd line engineers where escalation … experience as a network manager/technical lead at a school or college Experience in managing or supporting projects Experience of working in a customer-facing role Supporting multi-site clients Education Service Delivery Manager – Skills & Experience: Intermediate level of knowledge and use of Microsoft Office applications All MS More ❯
align with their business objectives. This role combines deep technical knowledge of AWS services with strong consulting skills to ensure successful project delivery and customer satisfaction. A Delivery Consultant works closely with customers to understand their technical requirements and business objectives, and how those objectives can be met … in delivering complex, scalable, and secure solutions tailored to meet the specific needs of each customer. Delivery Consultants work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. They are responsible for leading the implementation process, ensuring adherence to best practices, optimizing … throughout the project. Delivery Consultants are often trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. They share knowledge within the organization through mentoring, training, creation of reusable artifacts, and process improvements. Key job responsibilities Expertise: Collaborate with AWS More ❯
Software Sales Support professional to assist their Solution Specialists team. This role involves winning business, obtaining pricing and technical information, ensuring accurate paperwork and customer accounts, and managing software quotations. Key Responsibilities: Business Development: Identify and pursue new business opportunities in the Microsoft CSP, EA & hyperscalers marketplace. Sales Engagement … up on leads and maintain an accurate database for targeted marketing. Negotiation: Negotiate commercial terms within set guidelines and participate in sales team meetings. Customer Liaison: Coordinate with various departments to meet customerrequirements and support the Software Business unit. Client Communication: Handle client enquiries and liaise More ❯
project lifecycle. Solution Implementation: Lead the planning, coordination, and execution of fraud solution implementation projects. Customize Sift's fraud prevention solutions to meet specific customerrequirements and ensure seamless integration with their existing systems to drive desired business outcomes. Develop and deliver comprehensive training programs and documentation on … technology advancements, and best practices in fraud detection and prevention to provide thought leadership and strategic guidance. Work with product development teams to relay customer feedback and contribute to product innovation in fraud prevention. Collaboration, Reporting and Analysis: Work closely with across the business (Customer Success, Sales, Support … degree in Business, Information Technology, Computer Science, or a related field. Minimum of 5 years of experience in professional services, consulting, or a similar customer-facing role in SaaS. Experience in fraud detection and prevention. Strong project management skills with a proven track record of delivering successful fraud prevention More ❯
integration questions, or providing critical market feedback to shape our product roadmap, our Sales Engineers are instrumental in driving complex deals forward and ensuring customer success from the very first interaction. What you'll be doing: Being one of the founding members of this small but mighty team Working … closely with the Sales, Customer Success and Product teams to deeply understand customerrequirements, develop sales strategies, and drive complex evaluations to demonstrate where incident.io 's platform can add the most value for the world's leading Digital Native and Enterprise companies alike Developing and continuously enhancing … integration possibilities with customers' existing systems Planning and leading proof of concepts to demonstrate the feasibility and effectiveness of incident.io 's platform in addressing customer needs and securing technical wins for our platform consistently Identifying gaps and areas of improvement in the current sales process to develop sales, enablement More ❯
This team is a multi-disciplinary environment of design leaders and test engineers dedicated to advancing the knowledge of automation and how millions of customer orders are fulfilled every day. The automation engineer is responsible for definition of design and validation plans starting from the automation system concept creation … design team has the key responsibility to assure the definition and implementation of an appropriate development process of mechatronic systems. This includes stakeholder's requirements elicitation, definition of the system requirement and system architecture, leading the mechatronic system design and assuring the compliance of the system functionalities with customerrequirements by designing and performing design validation and system verification tests. Minimum Requirements Degree in Mechanical, Electrical, Controls, Mechatronics, or Automation Engineering Experience designing and testing industrial automation or packaging machinery Strong troubleshooting and problem-solving skills Experience with testing equipment, processes and standards Experience with managing More ❯
driving product roadmaps, solution development, pricing strategies, and overall cost structure. Your daily activities will involve close collaboration with engineering teams to ensure product requirements are met and expectations on deliverables are clear. We are looking for a very hands-on leader who is directly involved in driving the … corporate marketing, and creative teams. Join OPSWAT and lead the transformation of our Email Security business, ensuring our products not only meet but exceed customer expectations while driving strategic initiatives and achieving business success. What You Will Be Doing Lead the strategic vision for OPSWAT's Email Security products … analyzing evolving security challenges, the competitive landscape, and aligning OPSWAT's strengths with innovative product objectives. Work closely with engineering teams to define product requirements, create roadmaps, and establish exit criteria for primary offerings, ensuring alignment with both technical capabilities and business goals. Provide guidance to product development by More ❯
at the intersection of integration, product and sales. The role is pivotal in demonstrating Volt's technical capabilities during the implementation processes, sharing the customer's perspective with product and guiding our customers through integration and optimization of our products within their existing checkout. You will manage integration projects … document them and work effectively with the integration team to establish a set of routines that reduces overall workload in order to grow our customer portfolio even more. What the role involves: Product Feedback: Work closely with our Product teams to share insights, feedback, and suggestions for product improvements … opportunities for new product features and advocate for our merchants' needs. Project Management: Proactively manage and oversee the end-to-end process of a customer's integration, from initial design and scoping to implementation and go live, potentially also beyond. Ensure all project timelines, milestones, and deliverables are met More ❯
a leading technology AI platform? Would you like to be part of a team that genuinely focuses on understanding what's best for the customer and also be valued within as a technical expert? Amazon Web Services is looking for a skilled and motivated Professional Services Data Scientist to … and applications with . You will be comfortable working alongside partners, including systems integrators and Independent Software Providers (ISVs), to deliver the best possible customer outcomes. You will be happy to roll-up your sleeves, and guide customers deconstruct ambiguity. Responsibilities include: - Expertise - Collaborate with field sales, pre-sales … roles and delivery of on-site technical engagements with partners and customers. This includes participating in pre-sales on-site visits, understanding and extracting customerrequirements, creating consulting proposals and packaged data solution offerings, and supporting commercial negotiations - Delivery - Engagements will include onsite projects proving the use of More ❯
the most visible and high-impact touchpoints in store: the shelf edge. Whether its paper or digital, ticketing plays a critical role in the customer journey and store operations. This role sits at the intersection of technology, design and in-store experience - bridging traditional print with cutting edge digital … s not all. You'll dive deep into understanding our customers' and business users' needs and devising strategies that strike the perfect balance between customer satisfaction and commercial success to deliver the Sainsbury's strategy. With your knack for creative problem-solving and a passion for experimentation, you'll … push boundaries, constantly seeking ways to enhance the customer experience. Working in agile teams, you'll forge strong partnerships with engineering, external partners, experience design and key stakeholders, collaborating seamlessly to bring your vision to life. Working cross-functionally, influencing roadmaps and spearheading large-scale initiatives that shape the More ❯
a leading technology AI platform? Would you like to be part of a team that genuinely focuses on understanding what's best for the customer and also be valued within as a technical expert? Amazon Web Services is looking for a skilled and motivated Professional Services Senior Data Scientist … implement systems and applications. You will be comfortable working alongside partners, including systems integrators and Independent Software Providers (ISVs), to deliver the best possible customer outcomes. You will be happy to roll-up your sleeves, and guide customers deconstruct ambiguity. Responsibilities include: Leadership - Lead Data and AI engagements alongside … roles and delivery of on-site technical engagements with partners and customers. This includes participating in pre-sales on-site visits, understanding and extracting customerrequirements, creating consulting proposals and packaged data solution offerings, and supporting commercial negotiations. Delivery - Engagements will include onsite projects delivering custom Data and More ❯
a technical expert and trusted advisor to prospects and customers, providing in-depth product demonstrations and presentations Conduct thorough technical discovery sessions to understand customerrequirements, challenges, and infrastructure Architect innovative and scalable solutions that align with customer goals and objectives Prepare and deliver technical proposals, solution … designs, and implementation plans Collaborate with the product team to provide customer feedback and contribute to the product roadmap Identify and document data types, rules, mapping, and conversion requirements Work with system integration and ETL processes Coordinate and design system and user acceptance testing Maintain system documentation for … Design and/or Technical Project Management experience At least 3 years of experience gathering/analyzing data and sub-systems for writing system requirements, performing system configuration, and creating system design diagrams Good listener, able to apply the knowledge gained effectively Proven ability to manage multiple high-profile More ❯