Customer Requirements Jobs in London

126 to 150 of 195 Customer Requirements Jobs in London

Security Engineer

East London, London, United Kingdom
LA International Computer Consultants Ltd
I.e., negotiating, client facing, communication, assertive, team leading/team member skills, supportive. Excellent communication skills is a must and should be willing to stretch to fulfill any complex customer requirements. Must be proactive in guiding and helping the customer in their decision-making process LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating More ❯
Employment Type: Contract
Rate: £500 - £550 per day
Posted:

Microsoft 365 Consultant

London, South East, England, United Kingdom
Hybrid / WFH Options
MORRIS SINCLAIR RECRUITMENT LTD
Modern Work solutions, ensuring seamless integration with existing systems.- Provide ongoing support and user training to facilitate adoption.- Lead the technical delivery of solutions, ensuring they meet architecture and customer requirements.- Document project activities and best practices for future reference.- Stay current with Microsoft Modern Work innovations, supported by training resources and certification funding.- Collaborate with other technical consultants More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Microsoft 365 Consultant

Edinburgh / London / Remote, Drylaw, City of Edinburgh, United Kingdom
Hybrid / WFH Options
Morris Sinclair Recruitment
Modern Work solutions, ensuring seamless integration with existing systems. - Provide ongoing support and user training to facilitate adoption. - Lead the technical delivery of solutions, ensuring they meet architecture and customer requirements. - Document project activities and best practices for future reference. - Stay current with Microsoft Modern Work innovations, supported by training resources and certification funding. - Collaborate with other technical consultants More ❯
Employment Type: Permanent
Posted:

Customer Success Analyst London Fulltime

London, United Kingdom
Hybrid / WFH Options
Story Terrace Inc
Position Summary We are seeking a proactive and customer-focused Customer Success Analyst (CSA) to lead the onboarding journey for our B2B software clients. This role is critical to ensuring a smooth transition for new customers, setting them up for long-term success by delivering exceptional onboarding experiences, and fostering strong relationships. The ideal candidate is passionate about … customer satisfaction, has a keen understanding of SaaS solutions, and excels in project management and stakeholder communication. Key Responsibilities Customer Onboarding Serve as the primary point of contact during the onboarding phase, guiding customers through implementation and initial platform adoption. Develop and execute tailored onboarding plans to meet customer-specific needs and objectives, ensuring a seamless integration … customers on product functionality, best practices, and use cases to maximize their value from the software. Project Management Collaborate with internal teams (sales, product, and support) to ensure all customer requirements are captured and executed efficiently. Monitor onboarding milestones, manage timelines, and proactively address any challenges or delays. Maintain clear documentation of the onboarding process, including progress reports More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Enterprise Customer Success Manager (Remote)

London, United Kingdom
Hybrid / WFH Options
Vendavo Inc
We're a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You'll be joining a people-focused company, and as a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused … with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo's solutions with the customer's long-term business strategy. THE OPPORTUNITY Advocating customer needs throughout the customer lifecycle, understand customer business challenges, and industry trends consulting on how Vendavo can … help them achieve their objectives Collaborate with the account team to develop account plan and call-to-actions Cultivate relationshipstodriveadoption, ensure retention, and maintain high overall customer satisfaction Develop partner focused relationships with key account contacts Understand customer concerns working effectively with internal teams to ensure our ability to resolve them Partner with Vendavo SME's andcustomer stakeholders More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Customer Success Manager London

London, United Kingdom
synthesia.io
for customers Maintain and report an accurate rolling 90-day forecast of renewals and accurately forecast renewal pricing, timing, and risks Actively engage with key decision-makers to identify customer requirements, agree on contract terms and uncover roadblocks to ensure on-time commitments Achieve customer goals and address concerns in short-term interactions Work with customers either … in 1:1 engagements for high-impact objectives or by running 1:many success programs to impact target customer groups Contribute to the creation of digital CS playbooks and email sequences to drive user activation Follow the digital CS practices and strategy for each customer based on data analysis and the customer's needs Leverage tools, technology … to identify risk or opportunity and segment a large book of business Prepare proposals, including renewal rate calculations, verify contracts, review terms and conditions Represent the voice of the customer and influence the product development roadmap Work closely with Finance and Legal teams to ensure all contracts are accurate About you 3+ years of Sales/Customer Success More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Pre Sales Consultant

London, United Kingdom
McGregor Boyall Associates Limited
Pre Sales Consultant, M365, MSP, Customer Facing, Azure. A leading provider of MSP Solutions is seeking a proven and talented Pre Sales Consultant to help support the current and new client wins across the M365, Azure and Cloud solution space. The role This role will suit a customer-facing technical consultant experienced in capturing requirements and defining … sales meetings. They will understand how to frame commercially sound solutions, ensure technical viability, and build trust both internally and with clients. Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯
Employment Type: Permanent
Salary: £75,000
Posted:

Pre Sales Consultant

London, South East, England, United Kingdom
McGregor Boyall
Pre Sales Consultant, M365, MSP, Customer Facing, Azure. A leading provider of MSP Solutions is seeking a proven and talented Pre Sales Consultant to help support the current and new client wins across the M365, Azure and Cloud solution space. The role This role will suit a customer-facing technical consultant experienced in capturing requirements and defining … sales meetings. They will understand how to frame commercially sound solutions, ensure technical viability, and build trust both internally and with clients. Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯
Employment Type: Contractor
Rate: £400 - £475 per day
Posted:

Pre Sales Consultant

London, South East, England, United Kingdom
McGregor Boyall
Pre Sales Consultant, M365, MSP, Customer Facing, Azure. A leading provider of MSP Solutions is seeking a proven and talented Pre Sales Consultant to help support the current and new client wins across the M365, Azure and Cloud solution space. The role This role will suit a customer-facing technical consultant experienced in capturing requirements and defining … sales meetings. They will understand how to frame commercially sound solutions, ensure technical viability, and build trust both internally and with clients. Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯
Employment Type: Full-Time
Salary: £65,000 - £75,000 per annum
Posted:

Presales Technical Consultant - M365, Azure, Presales - 3 months - £425-£475 p/day Inside IR35 ...

London, United Kingdom
InfraView Ltd
days a week Urgent requirement for an additional resource with a Leading Microsoft Gold Partner for a Presales Technical Consultant. You will be client-facing, capable of capturing requirements and defining solutions. A strong technical background and the ability to run presales meetings are essential. You will work with SMEs and Account Managers to develop roadmaps and become a … and demonstrating commercial understanding. The team operates on a hybrid basis, requiring attendance in the office 2 days a week for collaboration. Responsibilities Act as the technical lead during customer pre-sales engagements, building relationships and developing technology roadmaps. Conduct discovery meetings to understand customer goals, challenges, and requirements, providing strategic guidance. Assist the sales team in … presenting products and solutions to clients. Generate project scoping documents that bridge customer requirements and technical solutions. Engage with Subject Matter Experts to produce solution designs. Support the sales team by maintaining documentation, checklists, pricing calculators, and templates. Contribute to product management by identifying requirements for new solutions or services. The Cloud & IT Infrastructure space is constantly More ❯
Employment Type: Permanent
Salary: GBP 425 - 475 Daily
Posted:

Presales Technical Consultant - Azure/365

London, United Kingdom
InfraView Ltd
+ 10% bonus Exciting new opportunity to join a Leading Microsoft Gold Partner for a Presales Technical Consultant. You will be very much client facing and able to capture requirements and define solutions. You must come from a strong technical background and be able to run Presales meetings. Ability to work with SME's and Account Manager to develop … so you will be expected to attend the office 2 days a week to collaborate with other areas of the business. Responsibilities Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Presales Consultant (Telco BSS)

London, United Kingdom
Hybrid / WFH Options
MBR Partners
aspects of the sales cycle, focusing on the client's full digital BSS stack (all products and services). This role will include: - Delivering presentations and writing responses to customer requests. - Providing technical consultancy and product knowledge to customers through effective written, verbal, and presentation skills. - Supporting the Sales Team with customer-facing technical pre-sales assistance. - Designing … describing, and managing the solution engineering of products. - Understanding customer requirements and articulating the value propositions and benefits to develop a compelling bid. - Supporting and implementing the launch of new products and ensuring a smooth handover to the Delivery teams. Hybrid working arrangement: 2 days in the office and 3 days at home. The client's office is … located in Central London. Requirements - Background in telecoms, specifically in BSS areas such as billing, CRM, charging, subscription management, CPQ, service activation, provisioning, product catalog, revenue assurance, etc. - Knowledge and experience with real-time/convergent charging environments (pre-paid and postpaid solutions). - Experience with Communications Service Providers (CSP) in customer care and billing business analysis consulting. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Enterprise Architect (London)

London, UK
Carmichael UK
Carmicheal is seeking an Enterprise Architect to join the team based in London. The role is a 12-month contract. It is primarily remote, with occasional requirements to work in the office. Key Responsibilities Work with customers and senior stakeholders to define and agree on roadmaps that align business capabilities with technology solutions. Ensure that the technology strategy and … roadmaps support the customer's business strategy. Act as a trusted advisor to our customers and clients. Drive technology-enabled change programs. Document the Enterprise Architecture for our customers and clients using Architecture tooling. Keep Architecture Models up to date for both customer projects and the client. Collaborate with other disciplines in the Architecture Group to provide costed … to address challenges or capability gaps. Work with internal teams to document Client Enterprise Architecture and help shape initiatives supporting the Leading-Edge Strategy. Support project teams working on customer initiatives with Enterprise Architecture expertise. Contribute to defining the IT Strategy, ensuring alignment with specific business strategy areas, capabilities, and roadmaps. Assist the PMO team with capacity planning for More ❯
Employment Type: Full-time
Posted:

EMEA Account Executive - SaaS/Cybersecurity

City Of Westminster, London, United Kingdom
Hybrid / WFH Options
Handpicked Recruitment Ltd
hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you ll be focused on expanding our EMEA customer base by identifying and winning new business customers.? Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities More ❯
Employment Type: Permanent
Salary: GBP 90,000 - 110,000 Annual
Posted:

EMEA Enterprise Account Executive - SAAS/Cybersecurity

London, South East, England, United Kingdom
Hybrid / WFH Options
Progresso Search
hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers.? Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities More ❯
Employment Type: Full-Time
Salary: £90,000 - £110,000 per annum
Posted:

Audio Visual Support Engineer

London, South East, England, United Kingdom
HAWK BROWN RECRUITMENT LTD
seeking an experienced Audio Visual Support Engineer to join their team due to expansion. You will be responsible for the implementation of support across their portfolio, and that the requirements of the SLAs are being met. You will: Provide maintenance and support for Audio Visual and Video Conferencing installations for the UK client base Carry out fault finding and … pressure situations Assist the Installation Team with new installations of Audio Visual and Video Conferencing solutions for customers between reactive service calls Complete accurate service records and paperwork for customer service visits Proactively build close working relationships with the customer portfolio Identify further sales opportunities with existing customers and ensure these opportunities are recorded and delivered to the … appropriate internal teams Clearly communicate with the service team and other appropriate internal teams regarding all customer requirements The ideal candidate will: Have a minimum of 3 years’ experience in installing and supporting Audio Visual Conferencing solutions Be articulate, driven and positive Have excellent verbal and written communication skills Be comfortable working in an autonomous environment Have the More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Client Success Lead - Innovative Technology

London, United Kingdom
Sees
Client Success Lead - Innovative Technology London, United Kingdom Posted on 20/06/2025 Not every client success role lets you shape cutting-edge autonomous technology through deep customer relationships. This one does. Join a Boeing-backed team building the future of autonomous drone operations. We're not just another tech startup, we're pioneering technology that's … already being deployed by National Grid and major operators across critical sectors, and we need someone who can turn customer insights into product innovation. Why Join? Deep customer relationships that drive innovation: Build partnerships where your understanding of client needs directly shapes how our autonomous technology evolves. Strategic influence on product development: Your customer insights will influence … deployed: Work with autonomous systems that are conducting real missions today, not theoretical prototypes. Shape an emerging technology: Help define how autonomous drone technology develops by understanding and translating customer requirements. Join a company that's scaling now: This is the perfect moment to join. We're rapidly expanding with proven technology, growing customer base, and accelerating commercial More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Engineer - Business Development

London, United Kingdom
P2P
to leverage blockchain to improve AI workflows. In this role, you will collaborate closely with Hedera's core teams, along with HashSphere's product team, to ensure a positive customer experience throughout the sales cycle. Your work will empower developers, foster key partnerships, and promote the adoption of cutting-edge AI and blockchain solutions, driving the next wave of … IT, and business systems. You may find yourself doing all of the following: Conducting discovery calls as a trusted technical expert on HashSphere and the Hedera Network to understand customer pain points and help promote HashSphere and/or Hedera to bring value and optimize workflows Respond to RFPs with detailed documentation and technical feasibility aligned with customer requirements Validate technical requirements, align on feasibility, and draft proposals for implementation Create small demos and POCs to illustrate the feasibility of the workflows proposed Create detailed flow diagrams and architecture diagrams to help customers understand proposed solutions Train client developers and technical staff on Hedera's ideas and how to develop products against the Hedera and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Vice President, xScale Strategy & Product (London)

London, UK
Equinix
is vital to our success. Job Summary This key leadership position will be responsible for developing and executing the end-to-end XScale business strategy and meaningfully improving our customer share in this key space including: Market strategy Product definition Customer targeting (in partnership with JV investors) Stage-Gate process governance Customer fit-out design The ideal … element of this role is to be an expert in data center opportunities, bringing in new ideas and perspectives to ensure adaptability and agility to flex to market and customer demands and needs. Responsibilities Market Strategy & Pace Define and execute the market strategy for the xScale unit to anticipate customer demand, market trends, and business growth objectives Drive … strategic initiatives that ensure competitive advantage and industry leadership in the xScale space Define customer targeting strategy; ensuring product/market fit of multiple customer segments (hyperscale, service provider, global enterprise) Set the strategic direction and pace for global growth as informed by market opportunities, trends, and customer requirements Collaborate with internal and external stakeholders to More ❯
Employment Type: Full-time
Posted:

Transport First Line Manager

Harlow, London, United Kingdom
GXO Logistics
year! What youll do on a typical day: Manage and coordinate the work activities within your team to execute the most efficient operation on behalf of our customers, ensuring customer satisfaction and procedural conformance Review labour requirements with the operations manager, planning against volumes and activities to produce labour requirements and work schedules to include contingency plans … and overtime requirements Build and maintain your team members in line with our people plan, identifying talent and training requirements or other opportunities for development Responsible for managing change positively and effectively by pro-actively managing operational planning and changing customer requirements What you need to succeed at GXO: Demonstrable experience within a similar role, experience More ❯
Employment Type: Permanent
Posted:

Sales Engineer, EMEA (Remote, Europe)

London, United Kingdom
Hybrid / WFH Options
iXSystems
s most popular Open Source storage software. (Remote/Hybrid) From your home office or regional hubs, iXians across the globe collaborate in real-time to deliver the best customer experience possible. Light on meetings, our agile stand-up environment helps all employees develop relationships and better deliver outcomes. We live our values every day, striving to be inclusive … EMEA Sales Engineer is a critical technical resource supporting our rapidly growing EMEA sales organization. As the technical expert bridging the gap between our world-class TrueNAS solutions and customer requirements, you'll work directly with Account Executives, channel partners, and enterprise customers across Europe, Middle East, and Africa to architect, design, and demonstrate storage solutions that solve … pursue kaizen. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Customer-Facing Technical Leadership Conduct technical discovery sessions with prospects and customers to assess current infrastructure, pain points, and strategic requirements Design and present TrueNAS solutions that address specific More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Vice President, xScale Strategy & Product (London)

Plumstead, Greater London, UK
Equinix
is vital to our success. Job Summary This key leadership position will be responsible for developing and executing the end-to-end XScale business strategy and meaningfully improving our customer share in this key space including: Customer targeting (in partnership with JV investors), Stage-Gate process governance, The ideal candidate will have extensive experience in strategy, data center … key element of this role is to be an expert in data centeropportunities, bringing in new ideas and perspectives to ensure adaptability and agility to flex to market and customer demands and needs. Responsibilities Define and execute the market strategy for the xScale unit toanticipate customer demand, market trends, and business growth objectives Drive strategic initiatives that ensure … competitive advantage and industry leadership in the xScale space Define customer targeting strategy; ensuring product/market fit of multiple customer segments (hyperscale, service provider, global enterprise) Set the strategic direction and pace for global growth as informed by market opportunities, trends, and customer requirements Collaborate with internal and external stakeholders to ensure timely and cost More ❯
Employment Type: Full-time
Posted:

Technical Integrations Consultant (SAP S/4 HANA, Ariba, Oracle or Workday)

London, United Kingdom
Zip
professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and … be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS … ERP implementation, integration, configuration or administration experience. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Engineer

London, United Kingdom
Hybrid / WFH Options
Eagle Eye Group
with clients to better understand their business challenges. Collaborate with account managers to identify additional service opportunities. Writing clear and high-quality responses (including RFI and RFP responses) to customer requests. Technical Proficiency: Developing high level technical solutions to satisfy the vision of the client, highlighting value in the Eagle Eye platform. Analyse client requirements and provide tailored … product teams to align roadmap priorities with client needs. About you You are Able to adapt quickly to change and be flexible. A strong and articulate communicator with excellent customer facing skills. A problem solver and comfortable making decisions. Able to plan and organise. A complete team player. Technically competent. Confident presenting to large audiences. You have A blend … of great business savvy, technical prowess and strong presentation skills Excellent analytical skills to analyse customer requirements and map these to key platform capabilities. Strong technical and functional understanding of software platforms and especially APIs. Strong understanding of database and other system components. Strong technical understanding of the Google Cloud Platform. Proven experience of planning, facilitating and leading More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Implementation Consultant REMOTE (UK)

London, United Kingdom
Hybrid / WFH Options
Gatekeeper | part of Cinergy Group
base including Ford, The Telegraph, Autotrader, SumUp, Crocs and Funding Circle. Due to our strong global growth and private equity investment fromVista Equity Partners we are looking for a customer-focussed and highly analytical Implementation Consultant to join our talented Professional Services team. As an Implementation Consultant, you will be a trusted advisor to the customer, helping them … to succeed with Gatekeeper and ensure they receive maximum value from our solution. You will be responsible for understanding customer requirements, onboarding new customers and implementing features to set them up for successful adoption. You will collaborate closely with Customer Success Managers, ensuring handover points exude confidence that the customer is in the safest hands and … business processes, uncover opportunities and position yourself for success. Note: This is a fully remote position, open to candidates based in the UK. In this role, you will: Deliver customer implementations: Ensuring customers achieve their agreed implementation outcomes. Migrate data into the Gatekeeper platform. Understand the customer's business process to develop automated workflows. Record the Time to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Requirements
London
10th Percentile
£60,000
25th Percentile
£63,750
Median
£92,500
75th Percentile
£109,063
90th Percentile
£120,000