Role overview We are looking for a Bid Manager with data centre experience and a deep understanding of customerrequirements to drive our growth across Europe. You'll be responsible for managing the bid process from qualification to submission, ensuring our customer proposals are compelling, accurate, and delivered on time. This is a delivery-focused role requiring … tracker and proactively chase contributions from relevant teams Ensure high-quality, compliant, and well-presented submissions Draft, format, and edit proposal content to ensure clarity, consistency, and alignment with customer needs Maintain version control and file management throughout the bid process Collaborate across departments to gather and align information Coordinate with engineering, finance, legal to align technical, commercial, and More ❯
TMX Group. The successful candidate will be a strategic leader with a strong technical background, including deep application security knowledge, and the ability to effectively communicate security risks and requirements across all levels of the business. Key Responsibilities Information Security Strategy and Governance : Develop, implement, and maintain a comprehensive information security strategy aligned with business objectives and risk tolerance. … Establish and enforce information security policies, procedures, and standards in accordance with ISO27001, customerrequirements, relevant legislation, and application security best practices. Communication : Develop and maintain an organization-wide security culture. Build and implement a company-wide communication strategy to promote information security, including application security, within the organization. Team Leadership and Development : Lead and develop the Information … application security vulnerabilities and risks, risks, and compliance status to the Trayport Board, other internal sub-Boards, and relevant stakeholders. Compliance and Assurance : Ensure ongoing compliance with ISO27001 certification requirements, including managing audits, reviews, and continual improvement of the Information Security Management System (ISMS). Stay abreast of and ensure adherence to regulations (e.g., GDPR, NIS2, DORA) and other More ❯
business development plan. Build and strengthen adviser partner relationships to achieve long-term partnerships and maximise the opportunity within your portfolio of accounts. Grow our existing adviser penetration. Understand customerrequirements and needs to offer suitable solutions and generate new business. Resolve any issues to maintain and strengthen adviser and client trust. Supporting the successful onboarding of new More ❯
skills around management and IT deliveries. Qualifications Key responsibilities: Experience with Scala System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customerrequirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of delivery Key Skills/Experience More ❯
implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customerrequirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing … technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customerrequirements and to assist with knowledge transfer. Recording, qualification and … questioning of customerrequirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical More ❯
My client looking to recruit a very strong Quality Assurance Manager to ensure that all external and internal requirements are met before products reaches customer base. The successful applicant will be responsible for inspecting outputs from my client's processes and identifying mistakes or non-conformity issues. Responsibilities * Devising procedures to inspect and report all quality issues * Monitoring … all operations that affect quality * Supervise and guide inspectors, technicians and other staff * Ensuring the reliability and consistency of production by checking processes and final output * Appraisal of customerrequirements * Report all malfunctions to production executives to ensure immediate action * Facilitate solutions via the collecting and analysis of quality data * Reviewing all related standards and policies * Keeping records … of quality reports, statistical reviews and relevant documentation * Ensure all legal standards are met * Communicate with external quality assurance officers during on-site inspections Requirements and skills To be considered for this excellent, busy and demanding role candidates will ideally be able to show the following * Proven experience as a quality assurance or similar role * Thorough knowledge of the More ❯
in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the … that form part of Veeva's Commercial Cloud, including Veeva PromoMats and Digital Asset Management (DAM). You will be responsible for understanding our customers' business needs, translating business requirements into solution design, configuring the application, and ensuring excellent project delivery on time and within budget. What You'll Do Implementation of a content management platform for life sciences … Leading business process discovery and application design workshops Translating complex client process requirements into a workable solution design Overseeing the solution build, test, and deployment Creating process documentation and project deliverables Planning and establishing post-go-live activities, including ongoing support Providing subject matter expertise in Veeva's Commercial Content applications and defining how they fit into our customers More ❯
ensure successful implementations and provide technical assistance and supervision to other project team members. Conduct Workshops, and work with the Business Analyst and\or Technical Consultant to translate the customerrequirements into a working solution. Provide business and technical support to the customer during the implementation phase. Consult and assist customer with fine-tuning the application … functionality and service optimization to meet customer's service business objectives. Consult and assist customer or third-party integrator to develop CRM\ERP interfaces to our products' APIs. Provide technical training to the customer technical staff. Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment. Act as More ❯
presents a unique opportunity to contribute to the ongoing success of our solutions in the UK and globally, by providing valuable support, and help shape the next phase of customer development and deployment. Through collaboration, strategic analysis and innovative thinking, this role will help strengthen our position in the market and provide unique learnings in an ever-evolving landscape. … Role • Ensure A2A Risk Solutions remains the primary service offering in the UK and Globally. • Develop and deliver pre- sales product vision, strategy and roadmap for the products and customer our services support, clearly communicating it to key stakeholders on an ongoing basis • Collaborate with internal partners and engage directly with customers to gain deep understanding of needs - use … customer research, feedback and data to build iteratively and test/experiment innovative concepts and features. • Take accountability for the delivery of key products and enhancements • Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget. Proactively communicate situation and proposed solutions to senior management • Participate with stakeholders in cross-functional More ❯
responsible for all activity related to the efficient and effective provision of service on a defined contract(s) to meet contractual obligations. They will build and maintain a strong customer relationship for service and act as the primary point of contact for the customer on a day to day basis. Job Details: JOB SUMMARY The oversight of service … delivery includes management of sub-contracts, ensuring contract management and delivery services are appropriately executed and that all periodical reporting for the contract, inclusive of customer led audit functions are complete, accurate and to schedule. The role holder will work with internal departments to develop and facilitate business improvement solutions that support effective and efficient customer focus, inclusive … new device solutions. This role holder works under limited supervision and exercises decision-making authority. Essential Job Duties and Responsibilities: Build and maintain a strong working relationship with the customer(s) and manage this relationship daily Oversee the delivery of contractual obligations within the parameters of the assigned contract, including the reporting of contract performance and management of customerMore ❯
throughout the lifecycle of the solutioning process. Through this partnership, you will work in a consultative role to assist in the successful closing of deals by listening to our customer, understanding their problems and positioning innovative solutions using AvePoint products. What your day to day will look like: Presenting and demonstrating AvePoint's product offerings relevant to customer … solution discovery, solution overview, and technical deep dive sessions with customers. Communicating with prospective customers, assisting and guiding them through their evaluation and selection process Building environments tailored to customerrequirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives Participating in writing proposals in response … to RFIs/RFPs that showcase how the AvePoint product line can satisfy customerrequirements with attractive return on their investment Sharing information with the sales and technical teams about our products and the market Acting as the customer advocate and liaison to the AvePoint product management and development teams Helping the sales team identify and understand More ❯
of applicability, defining value by adoption and helping leadership see the business outcomes by expansion, Solutions engineers are responsible for making a compelling case for product growth within the customer organization. You will partner with our Customer Success Managers (CSM) and Strategic Account Executives (SAE) in our more complex and technical engagements in order to grow the accounts … at an enterprise scale. The Solutions Engineering team serves as the technical leaders throughout the pre-sales and post-sales customer success journey. The Solutions Engineering team possesses a deep, fundamental understanding of the product and its connection to the customer's aspiration through occasional PoVs. Your mission is to understand our clients' requirements and technical challenges … workflows, features, and direction, while also being technically adept at identifying product gaps that users may encounter. Solutions Engineers serve as a critical bridge between Product & Engineering teams and customer-facing teams, ensuring the product stays ahead of competition and aligned with market trends. Outcomes and Responsibilities: Within the first three months you will become familiar with the product More ❯
are seeking an enthusiastic and dedicated Technical Success Manager to lead Cortex post-sales support and training initiatives. The Technical Success Manager is a key member of the Cortex Customer Success team. You'll play a vital role in acting as a link between the various Cortex teams, to support our customers, partners and internal teams. You'll have … depth product knowledge will allow you to support customers with bug fixing, troubleshooting, product set-up, best practice and more. This role will work in tandem with the wider Customer Success, Product & Development teams to build out an exceptional and financially viable customer offering, perfectly balancing the customer experience with the operational and commercial interests of the … business. You will play a vital role in the successful onboarding of new customers and partners, and maintain platforms and services to both train and accurately resolve customer queries in a timely, proactive, and cost effective manner. You will develop and maintain industry-leading support and training operations aligned with software-as-a-service (SaaS) practices, with a particular More ❯
provide customers with intelligence wherever they need it to be effective. Responsibilities Strategic Product Leadership Define and execute comprehensive product strategy for Insight & Hindsight portfolios, balancing organisational needs with customerrequirements to drive significant commercial outcomes Set the strategic agenda for multiple product domains and drive programme execution across complex, interconnected systems Propose new business models, pricing strategies … and Hindsight focused portfolio. Interact extensively with customers to understand their business challenges and use cases in great depth Thoroughly understand competitive products and strategy, and how they influence customer decision-making Predict trends within customer segments and apply deep knowledge of how value is perceived across different market segments Drive customer-centric product development through hypothesis … driven evaluation strategies from the customer challenges that matter Develop, manage and recruit a team of product managers, taking direct responsibility for their growth and performance Coach and mentor team members while establishing a culture of data-driven decision making Ensure team effectively follows agile and lean methodologies while driving process improvement initiatives Go-to-Market Excellence Develop comprehensive More ❯
the life cycle (aligned to the PLP) of their digital products in order to generate maximum repeatable income, increase market share, increase profit, ensure return on investment and improve customer satisfaction/experience while responding and aligning to the Division and Group's overall portfolio strategy. The role's workstreams/packages are validated by the Industry Director and …/manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable. For their allocated portfolio own, create and be responsible for the outward-looking Market Requirements Documents (MRD) and the inward-looking Product Requirements Documents (PRD). Design, implement and drive cross functional activity to ensure the PRD meets the market demand and is … they are accountable for efficiently and effectively between the site (CoE/manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable to ensure acceptable customer deliveries and business financial objectives are fit for purpose. Manage the relevant PLP Gate process and associated milestones for their Product range in a timely and proactive manner. Act More ❯
a key role in supporting the Professional Services organization in driving opportunities from conception through execution. Key Responsibilities Services-Oriented Solutioning Develop and articulate service-based solutions tailored to customer objectives, business outcomes, and success metrics. Translate customer needs into actionable, outcome-driven service offerings. Lead and influence solution design conversations across stakeholders. Programmatic Execution Translate service solutions … into executable project plans, including work breakdown structures (WBS), resource plans, and realistic schedules. Validate implementation plans for feasibility, risk, and alignment to customer requirements. Ensure alignment between the proposed solution and delivery capability. Commercial Construct & Governance Build and shape commercially sound constructs that serve both customer and company interests. Go beyond standard pricing templates to create frameworks … with legal and finance to ensure contracts reflect the proposed value and commitments. Technology Integration Understand and articulate the enabling technology behind service solutions. Bridge the gap between business requirements and technical architecture. Ensure the technical solution underpins the intended service outcomes. Collaboration with TD&E (Technical Delivery & Engineering) Partner with internal engineering and architecture teams to co-develop More ❯
a key role in supporting the Professional Services organization in driving opportunities from conception through execution. Key Responsibilities Services-Oriented Solutioning Develop and articulate service-based solutions tailored to customer objectives, business outcomes, and success metrics. Translate customer needs into actionable, outcome-driven service offerings. Lead and influence solution design conversations across stakeholders. Programmatic Execution Translate service solutions … into executable project plans, including work breakdown structures (WBS), resource plans, and realistic schedules. Validate implementation plans for feasibility, risk, and alignment to customer requirements. Ensure alignment between the proposed solution and delivery capability. Commercial Construct & Governance Build and shape commercially sound constructs that serve both customer and company interests. Go beyond standard pricing templates to create frameworks … with legal and finance to ensure contracts reflect the proposed value and commitments. Technology Integration Understand and articulate the enabling technology behind service solutions. Bridge the gap between business requirements and technical architecture. Ensure the technical solution underpins the intended service outcomes. Collaboration with TD&E (Technical Delivery & Engineering) Partner with internal engineering and architecture teams to co-develop More ❯
and native (iOS/Android) technologies. Ensure seamless cross-platform compatibility and performance for mobile applications built with Cordova Collaborate with product and design teams to translate mobile-specific requirements into technical solutions AWS Infrastructure & DevOps Hands-on management of AWS services (Fargate, Aurora PostgreSQL, Lambda) Implement and maintain CI/CD pipelines Monitor system performance and resolve infrastructure … productive in the shortest possible time Security & Compliance Implementation Implement security best practices in code and infrastructure Address vulnerability reports and apply security patches Maintain technical compliance with ISO27001 requirements Manage access controls and authentication systems Cross-Team Technical Support Collaborate with Product team on technical feasibility and implementation Support Customer Success with technical aspects of client implementations … Provide technical expertise for complex customerrequirements Contribute to technical documentation and knowledge base Technical Requirements Essential Technical Skills Expert-level Node.js and Vue.js/React development with proven track record Strong PostgreSQL and database design/optimisation skills Extensive hands-on AWS experience (Fargate, Aurora, Lambda, S3, etc.) Docker and containerisation expertise Modern web technologies, APIs More ❯
Role We're looking for a Client Solutions Engineer to join our high-performance team. As a Technical Solutions Consultant, you'll be the critical bridge between Product and Customer teams. You'll align Omnea's platform with customer needs, dive deep into technical configurations, troubleshoot complex integration challenges, and help shape the future of procurement. You'll … and making an outsized impact on our customers and product. What You Can Expect Be part of the "SWAT Team" for complex solutions at Omnea. You'll help the Customer team accurately digest customerrequirements, overcome technical barriers, refine complex configurations, and tackle integration challenges to ensure a seamless Omnea implementation. You'll also assist the Commercial … team by rapidly creating solutions for sophisticated demos. Serve as our first line of defense for customer requests and issues. You'll provide an unreasonable level of support to help our customers achieve their goals - even when those goals extend beyond direct use of our platform - in order to drive positive emotional sentiment across the customer base. You More ❯
email, and outbound calls. Generate quality leads and build a strong sales pipeline that supports the overall sales strategy and goals. Conduct initial outreach and needs assessments to understand customerrequirements and potential cash flow needs. Work closely with the marketing and product teams to develop targeted strategies for lead generation. Maintain accurate records of leads, conversations, and … you up for a dynamic career in a B2B software/fintech sales environment. This position will also provide exposure to various functions within the company, including credit, marketing, customer success, and client onboarding, enabling you to develop a broad commercial skill set. Requirements: 1 year of experience in a sales team/commercial environment or similar. Strong More ❯
And we celebrate shared success as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here! We are seeking a dynamic and highly analytical Product Owner with deep expertise in Financial Consolidation and Corporate Performance Management (CPM) to … product offerings. Coordinate with development teams to manage timelines, budgets, and priorities, ensuring delivery of high-quality platform components. Create and manage solution documentation, ensuring consistency and alignment with customerrequirements and regulatory compliance. Guide the implementation of Financial Consolidation and Reporting solutions strategic customers. Provide guidance on financial consolidation processes, standards, and best practices. Partner with pre … to support product presentations, Proof of Concepts (POCs), and proposals. Maintain in-depth knowledge of the Board platform and its evolving capabilities, contributing to innovation and continuous product improvement. Requirements Bachelor's degree in Economics, Finance, Accounting, or related field. 5+ years of experience in CPM or EPM project implementations. At least 2-3 years of hands-on experience More ❯
procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customerrequirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯
procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customerrequirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯
procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customerrequirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯
communities, and the ability to learn quickly and adapt. Key Responsibilities Design, develop, and maintain high-quality open-source tools that support sustainable and scalable open silicon design Translate customerrequirements into technical solutions that benefit diverse stakeholders Apply a practical, results-oriented engineering approach to deliver solutions rapidly and iteratively Engage with the open-source community through … work will contribute to cutting-edge security solutions for critical industrial and IoT systems This role offers significant opportunities for learning and career development, connecting open-source efforts with customer success Join a close-knit, innovative team where you can learn, grow, and make meaningful contributions to security technology More ❯