Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon EU SARL (UK Branch) - D67 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global … effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers. In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle … from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end-to-end More ❯
You will need to login before you can apply for a job. Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience DESCRIPTION Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer … effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers in Europe. In the Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through … the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells More ❯
Job Summary This key leadership position will be responsible for developing and executing the end-to-end XScale business strategy and meaningfully improving our customer share in this key space including: Market strategy Product definition Customer targeting (in partnership with JV investors) Stage-Gate process governance Customer … to be an expert in data center opportunities, bringing in new ideas and perspectives to ensure adaptability and agility to flex to market and customer demands and needs. Responsibilities Market Strategy & Pace Define and execute the market strategy for the xScale unit to anticipate customer demand, market trends … and business growth objectives Drive strategic initiatives that ensure competitive advantage and industry leadership in the xScale space Define customer targeting strategy; ensuring product/market fit of multiple customer segments (hyperscale, service provider, global enterprise) Set the strategic direction and pace for global growth as informed by More ❯
Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and … KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service More ❯
people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're … of connectivity solutions for customers. As a key member of the commercial team, you will apply your technical expertise to develop and deliver tailored customer solutions while working cross-functionally with sales, channel, partnerships, and network teams. Key responsibilities: Attend customer meetings with the sales team to understand … customerrequirements, address questions, and deliver solutions. Assist the sales team in qualifying new opportunities and identifying upselling possibilities. Provide coaching and feedback to the sales team to enhance their technical knowledge and sales skills, ensuring they are equipped to effectively communicate product benefits and address customerMore ❯
capable of obtaining Security Clearance to work with UK public sector organisations. Key responsibilities: Lead workshops and interviews with key stakeholders to understand the customer's business and IT requirements and the related system landscape and operating model. Create system and solution architectures that meet the customerrequirements and are compliant with Enterprise Architecture principles. Develop solution architectures which have a wider appreciation and coherence with both security & service architecture and cost or commercial constraints/requirements. Consult with customers to understand their concerns and develop hypothesis-based findings that can be customer tested … recommendations and benefits and delivery plan on a page. Define and integrate digital solutions into an organisation's strategy and vision. Prepare and lead customer presentations outlining recommended solution architectures and benefits. Contribute to and develop thought leadership around architecture and solution offerings and contribute to related value propositions. More ❯
develop, design and present solutions to our customers based on the capabilities of our client’s portfolio of products. Over the lifecycle of the customer’s journey the SE will also help modify and grow our client’s solution with the customer’s business ensuring a long term … to help drive growth, evangelize to channel sellers and technical teams with the ultimate goal of acquiring new clients. The Sales Engineer should prioritize customer goals and objectives; lead them through their unstructured data cloud journey; act as a trusted advisor and make recommendations aligning with our client’s … support for our client’s products and solutions for your customers Collaborate with customers to understand their needs and tailor solutions accordingly to achieve customer success Conduct product demonstrations and presentations to showcase the features and benefits of our client’s offerings tailored to the customers’ needs and requirementsMore ❯
develop, design and present solutions to our customers based on the capabilities of our client’s portfolio of products. Over the lifecycle of the customer’s journey the SE will also help modify and grow our client’s solution with the customer’s business ensuring a long term … to help drive growth, evangelize to channel sellers and technical teams with the ultimate goal of acquiring new clients. The Sales Engineer should prioritize customer goals and objectives; lead them through their unstructured data cloud journey; act as a trusted advisor and make recommendations aligning with our client’s … support for our client’s products and solutions for your customers Collaborate with customers to understand their needs and tailor solutions accordingly to achieve customer success Conduct product demonstrations and presentations to showcase the features and benefits of our client’s offerings tailored to the customers’ needs and requirementsMore ❯
for their business. If you're passionate about designing and building leading edge, high-performing data solutions that support business models and help drive customer's future growth, this is the role for you. Your responsibilities will include: Solution Design: Understand and elaborate customer vision and Architect cloud … needs following Microsoft, Ascent and industry best practice. Data Modelling & Design: Build and evolve conceptual, logical, and physical enterprise data models. Data Products: Elaborate customerrequirements into actionable backlog items ready for engineering by the development team into artefacts like data pipelines, notebooks, models, visualizations, etc. Stakeholder Management … to date with advancements in the data ecosystem, particularly within the Microsoft technology stack, and mentoring delivery teams on best practices. Data Governance: Understand customer data governance requirements and how to address them in solution architecture and operational processes. Key Responsibilities Solution Architecture: Design solutions that meet clients More ❯
Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customerrequirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise … Applications and overall company strategy. Collaborate with internal teams to understand market trends and identify opportunities. Qualify leads, facilitate discovery workshops, and understand client requirements to craft tailored proposals. Leverage your network to generate leads. Respond to procurement processes (RFI, RFP, etc.). Build trusted relationships by understanding client … in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and More ❯
work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product. They are responsible for all technical aspects of the sales cycle for potential application … of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment. Serve as the technical liaison … between the customer and TE, building relationships with key engineering contacts and decision-makers Collaborate with customers to recommend products and solutions for new and existing applications Provide technical support and consulting services, ensuring customerrequirements are met with TE solutions Manage technical deliverables for customerMore ❯
work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application … of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment. Serve as the technical liaison … between the customer and TE, building relationships with key engineering contacts and decision-makers Collaborate with customers to recommend products and solutions for new and existing applications Provide technical support and consulting services, ensuring customerrequirements are met with TE solutions Manage technical deliverables for customerMore ❯
role requires you to be self-sufficient and self-motivated engineering professional with extensive satellite solutions design experience who is expected to oversee all requirements and dependencies of tasks allocated to them. As a Solutions Architect you will be required to develop solutions to meet specific International Government customerrequirements utilising either existing or newly developed hardware, product configurations and/or services, and must collaborate with functional teams outside of International Government as needed to bring new hardware and services into operation. You will also be required to develop written engineering content for inclusion into commercial … Specification, documentation and implementation of hardware solutions for mobile and fixed satellite services and particularly the Inmarsat GX satellite service Development and build of customer solutions prior to handing over to the operations team for in life support. Provide engineering level technical support to the ongoing operations of the More ❯
data with public knowledge sources to generate differentiated insights. You will be the key operational interface between our team and strategic enterprise customers, translating customer needs into actionable plans and coordinating execution across customer teams, and internal product, engineering, and design functions. The role requires a unique blend … of customer-centricity, technical fluency, and project delivery discipline. This is a six-month contract role reporting into our product organization, with close collaboration across AI, Data, and Application Engineering teams. What You'll Do Own end-to-end project delivery for our Private Data Fabric initiative with key … strategic customers Serve as the primary point of contact for customer operational teams-capturing requirements, aligning expectations, and managing delivery timelines Collaborate closely with internal teams: Product Management, Design, AI/ML, Data Engineering, and Application Engineering Translate complex customerrequirements into technical specifications and delivery More ❯
about our role: We are seeking an Implementation Advisor to join our team in EMEA London team . You will focus on analysis of customerrequirements and support and lead customers through successful implementations as well as training stakeholders and producing creative solutions based on customers’ requirements. This … Risk Management), are tech savvy, and possess strong analytical skills. Some of the things you get to do as a System Implementation Advisor: User requirements gathering Liaise with internal resources, customer resources, and third parties as needed Work across teams to support Protecht.ERM client implementation & provide interactive dashboards … and reports based on client requirements Perform implementations for internal stakeholders Build customer-facing artifacts like presentations, project plans, data schemas, migration guides, and long-term success plans Build forms and workflow rules in Protecht.ERM Help design and implement improvements to clients’ configurations of Protecht.ERM Deliver Protecht.ERM training More ❯
EC2A, Finsbury Square, Greater London, United Kingdom
Comoro
for businesses and wholesale/carrier/channel organisations across London. This sales engineer role will be focused on contributing to the design of customer solutions and being that link between customers, sales, and the network team. What you will do: In this commission earning role, you will work … collaboratively with the sales teams to identify customer technical needs and enable growth by designing good network and managed comms solutions and forging strong relationships with clients. Main activities will Attending customer meetings with the sales team to understand customerrequirements, address questions, and deliver solutions. … feedback to the sales team to enhance their technical knowledge and sales skills, ensuring they are equipped to effectively communicate product benefits and address customer needs. Design network connectivity diagrams that align with customer business needs. Collaborate on responses to tenders (RFI/RFP), ensuring technical accuracy. Stay More ❯
Employment Type: Permanent
Salary: £70000 - £80000/annum Inc Comms and excellent bens
Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs … a single point of contact to Enterprise Accounts Understand your customers' outcomes and business goals Make AWS service improvement recommendations that fit with your customer strategy and architecture Evaluate, analyze and present periodic reviews of operational performance to customers Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning … Champion and advocate for customerrequirements within AWS (e.g. feature request) Participate in customer requested meetings (onsite or via phone) Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns Share knowledge and innovate with some of the leading More ❯
Customer Success Associate - BonJOOR - Italian Speaking Founded in 2010, JOOR now services more than 14,000 brands and over 600,000 buyers across 150 countries, processing an incredible $1.7B in wholesale transaction volume each month. Backed by Macquarie Group, Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series D … trusted advisor relationship with customers, ensuring all activities are closely aligned with the client's business case and business strategy Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment Understand and assess … customerrequirements, level of adoption of the service, and corporate structure as it applies to JOOR rollout and adoption Foster a sense of urgency, professionalism and execution that establishes a new level of expected customer service performance Be an advocate for client feature requests and work cross More ❯
positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The role is based in the London area and will report to the Head of Solutions … Consulting Europe. Requirements: Bachelor's degree in a related field. Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/PaaS industry, with a proven track record of success in handling complex sales deals, that involves sales scenarios (e.g. custom POCs and demos). Technical … Code Platforms will be a plus. Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly. Proven success conveying customerrequirements to Product Management teams. Recent experience programming within a modern web or enterprise development systems will be a plus. Familiarity in production More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Resolver Inc
to be at our London office. As a Solution Consultant, you live to delight customers by solving business problems with technology. You are a customer advocate, who helps guide Resolvers SaaS implementations by separating wants from needs, providing recommendations, configuring off-the-shelf software and administering training on best … Great Places to Work eight years in a row! Your day-to-day: Let's break it down! Project Delivery (90%) Measures of success : customer feedback (NPS, references), peer feedback, utilization,andproject margin Youll enable customers to take maximum advantage of our software by leading and participating in the … implementations. Consultation Educating customers on whats required for successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customerrequirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding More ❯
to be at our London office. As a Solution Consultant, you live to delight customers by solving business problems with technology. You are a customer advocate, who helps guide Resolver's SaaS implementations by separating wants from needs, providing recommendations, configuring off-the-shelf software and administering training on … Great Places to Work eight years in a row! Your day-to-day: Let's break it down! Project Delivery (90%) Measures of success : customer feedback (NPS, references), peer feedback, utilization,andproject margin You'll enable customers to take maximum advantage of our software by leading and participating in … Consultation Educating customers on what's required for successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customerrequirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding More ❯
London office. As a Implementation Consultant (aka a Solution Consultant), you live to delight customers by solving business problems with technology. You are a customer advocate, who helps guide Resolver's SaaS implementations by separating wants from needs, providing recommendations, configuring off-the-shelf software and administering training on … Great Places to Work eight years in a row! Your day-to-day: Let's break it down! Project Delivery (90%) Measures of success : customer feedback (NPS, references), peer feedback, utilization,andproject margin You'll enable customers to take maximum advantage of our software by leading and participating in … Consultation Educating customers on what's required for successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customerrequirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding More ❯
a quality pipeline of prospective customers through LinkedIn, email, outbound calls and marketing activity. Conduct product demos and in-depth needs analysis to understand customerrequirements and potential cash flow needs. Join the commercial team to represent Mimo at industry events across the UK. Maintain accurate records of … the Mimo built-in financing experience into the everyday of finance teams. This role will also give broad exposure to our credit team, marketing, customer success and customer support, as well as client onboarding & compliance. You will get to collaborate with a dedicated team from each function to … broaden your commercial skillset. Requirements: +2 years of experience in a commercial team, preferably in a B2B software environment. Proven track record of success in a high-performance environment. Excellent communication, negotiation, and relationship-building skills. Self-motivated and proactive with the ability to work independently in a fast More ❯
As a Senior Applied Scientist, you will also help lead and mentor our team of applied scientists and engineers. You will take on complex customer problems, distill customerrequirements, and then deliver solutions that either leverage existing academic and industrial research or utilize your own out-of More ❯
more. This is not a sales role; instead, it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises. Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of key … applications and services on the AWS platform. Serving as a strategic expert, TAMs offer guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at … and present periodic reviews of operational performance to customers Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning Champion and advocate for customerrequirements within AWS (e.g. feature requests) Participate in customer requested meetings (onsite or via phone) Have access and know how to use More ❯