Dynamics 365 Contact Centre Technical Consultant
- Hiring Organisation
- TXP
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- Up to £675 per day
powered customer experiences using Copilot Studio, virtual agents and conversational AI technologies. Design and implement integrations with Azure Communication Services, telephony platforms and enterprise applications. Define solution architecture, security models, integration patterns and non-functional requirements. Support environment strategy, release management, deployment planning and technical governance. Provide technical … Conversational Experiences Solution Architecture and Technical Governance Ideal Candidate You will be an experienced Microsoft Business Applications professional with a strong background designing enterprise-scale customer service and contact centre ecosystems. You will bring hands-on experience delivering AI-enabled customer engagement solutions whilst providing technical leadership across ...