IT Infrastructure Support Analyst Up to £47,000 | 12-Month Fixed Term Contract | 3 Days Onsite We’re supporting our client in the search for an experienced IT Infrastructure Support Analyst to join their Business Change and Infrastructure team on a 12-month fixed term basis. This is an exciting opportunity to play a key role … in a major IT transformation project, providing technical expertise and hands-on support across infrastructure, servers, and cloud environments. You’ll work closely with external service providers and international technical teams, ensuring smooth delivery and operational excellence. Key Responsibilities: Provide technical support and coordination across infrastructure and project tasks. Manage and troubleshoot issues related to Active Directory … Windows Server, and telephony systems (including call recording). Collaborate with managed service providers and overseas IT teams to align infrastructure standards. Ensure compliance with IT policies, procedures, and security requirements. Take ownership of incidents and proactively drive continuous service improvement. What We’re Looking For: Strong infrastructure and end-user support background. Proven experience with incident More ❯
IT Infrastructure Support Analyst Up to £47,000 | 12-Month Fixed Term Contract | 3 Days Onsite We’re supporting our client in the search for an experienced IT Infrastructure Support Analyst to join their Business Change and Infrastructure team on a 12-month fixed term basis. This is an exciting opportunity to play a key role … in a major IT transformation project, providing technical expertise and hands-on support across infrastructure, servers, and cloud environments. You’ll work closely with external service providers and international technical teams, ensuring smooth delivery and operational excellence. Key Responsibilities: Provide technical support and coordination across infrastructure and project tasks. Manage and troubleshoot issues related to Active Directory … Windows Server, and telephony systems (including call recording). Collaborate with managed service providers and overseas IT teams to align infrastructure standards. Ensure compliance with IT policies, procedures, and security requirements. Take ownership of incidents and proactively drive continuous service improvement. What We’re Looking For: Strong infrastructure and end-user support background. Proven experience with incident More ❯
7 Bell Yard, London, England Hybrid/Remote Options
CUTTER PROJECT LTD
To assist in implementing and supporting bespoke IT solutions on behalf of the company. To be an effective and efficient asset in learning the technologies and processes that enable Cutter to provide unparalleled support and service to the entire customer base. Role To learn from the company’s Systems Engineers and Solutions Architects to develop the skills required … to support technologies across the company’s customer base, and to become knowledgeable in all the tools and solutions required to deliver that support effectively. To assist in the provision of IT helpdesk support to customers through our main communicative mediums of ticket/helpdesk system, email, telephone, and on-site. To assist the company’s … Systems Engineers and Solutions Architects in their roles to ensure the effective and timely delivery of support. To proactively manage and communicate own workload effectively, liaising with the Support Manager and other colleagues to ensure customers receive timely support and target SLAs are met. To assist in the maintenance and development of company documentation, ensuring solutions are documented More ❯
We have a range of leading Managed Service Providers and ITsupport companies looking for experienced candidates with Business Development and Account Management experience. There are a mix of roles selling to SMB, mid market and enterprise clients with corporate and public sector verticals. If you have previous experience within the sector, are looking for the next stage … in your career it would be great to speak. More ❯
PAYE: £17.13. UMB: £22.09.The Senior Schools Support Technician plays a pivotal role in maintaining, and supporting the ICT infrastructure that underpins teaching, learning, and administration across the school. This post ensures the school’s systems, networks, and user support remain secure, efficient, and fit for purpose, enabling effective teaching delivery and operational efficiency.The ICT service supports all users … of technology across the school – staff, pupils, and where relevant, parents. The team ensures that technology is a reliable, secure tool in delivering curriculum outcomes and administrative functions. It also works in partnership with external service providers and suppliers for support, procurement, and development projects.This role involves leading the technical day-to-day operation and support of … ICT systems and networks, providing guidance to staff and resolving complex technical issues. It will suit an individual with strong ICT knowledge and a proactive, customer-focused approach who enjoys problem-solving and taking responsibility for delivering a quality technical support service. Although the role includes some limited management responsibility, it remains hands-on and would suit More ❯
SUITE 29. 7TH FLOOR, 63- 66 HATTON GARDEN, LONDON, England Hybrid/Remote Options
INSTANT ON IT LTD
with clients to clearly deliver technical information in easy-to-understand, plain English. Become an SME in the Microsoft 365 and Office Suite Provide first-line analysis of all IT issues and ensure that SLAs are met Answering the telephone, responding to emails and updating requests Keep customers informed of the status and progress of tasks and update tickets … customer is satisfied with the resolution by placing a confirmation call Assisting with Windows and MAC hardware installations and configurations Work alongside other engineers to deliver top tier technical support, ensuring all steps and information is logged in our ITSM solution Performing administrative tasks such as user account creation Attend team and customer incident meetings and conference calls Complete … and on time Aid the service by creating and maintaining documentation, such as technical fixes and quick reference guides Training This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway) Classroom sessions are bi-monthly An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence Potential for full-time employment on More ❯
impact of authentic communicative and performance skills can help empower everything we do, including our work. This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation. At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best. About the role As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary … objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to More ❯
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Your new company The client is a global law firm. Your new role The client is looking for a 2nd Line Support contractor to come onboard to help with BAU tasks. You will be working as part of a shift pattern which is staggered to cover 8am-6pm. What you'll need to succeed Extensive experience working in a More ❯
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯