IT Support Jobs in London

51 to 75 of 370 IT Support Jobs in London

Executive IT Support Engineer

London, England, United Kingdom
JR United Kingdom
group that continues to experience growth through business acquisition with several different operating companies and employs over 15,000 users worldwide. An exciting opportunity has arisen for an Executive IT Support Engineer to provide dedicated technical support to senior executives and VIP users at their prestigious London Head offices. This role requires a proactive and professional individual … with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services and a high level of customer service to our client's senior leadership team ensuring their business continuity. Responsibilities Act as 1st point of contact for all high-priority Incidents … and requests for executives, VIPs, and senior business stakeholders. 1st - 2nd line/Desktop IT support to a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile More ❯
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IT Support Analyst with Microsoft Technologies

London
Nexus Jobs Limited
IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you … will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and … requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and More ❯
Employment Type: Permanent
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2nd Line IT Support Engineer

Stanmore, England, United Kingdom
EventStars
Join to apply for the 2nd Line IT Support Engineer role at EventStars 2 days ago Be among the first 25 applicants Join to apply for the 2nd Line IT Support Engineer role at EventStars When registering to this job board you will be redirected to the online application form. Please ensure that this is completed … in full in order that your application can be reviewed. 2nd Line IT Support Engineer Location: Based in Stanmore/Berkshire - onsite Salary: £32,868 - £36,519 per annum, depending on experience. Job Level: 5B We're seeking an experienced 2nd LineIT Support Engineer to workaspartofateamin providing 1st and 2nd lineremoteandon-site supporttotheservicesacrossLondon and a site in … Berkshire.TheidealcandidatewillhaveextensiveexperienceinWindowsServerandDesktopfocusedITsupport. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions, workingflexiblyinresolvingandfurtherinvestigatingpossibleescalations. About Norwood Founded in 1795, Norwood is the oldest Jewish charity in the UK, and has been privileged to receive More ❯
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IT Support Engineer

London, England, United Kingdom
Law Business Research
Join to apply for the IT Support Engineer role at Law Business Research . Get AI-powered advice on this job and more exclusive features. Why LBR? An amazing market position, enviable growth, collaboration, and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core … workload Interacting with staff at all levels Supporting a busy medium-sized business with offices in London, Hong Kong, and the US 2 to 3 years of first-line support experience on Windows Skills, Knowledge, and Expertise Providing front-line support via calls and emails Logging issues and updating users Working with third-party suppliers and escalating issues … Maintaining IT documentation Testing IT services and equipment regularly Assembling new computers and network cabling Training users on Microsoft and third-party products Supported applications include MS 365, SharePoint, Windows 10/11, Active Directory, Azure, MS Edge/Chrome, File Servers, Exchange, Teams Basic printing support Providing support across multiple regions Desirable: CompTIA A+, Network+ More ❯
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IT Support Analyst

Kingston upon Thames, England, United Kingdom
Hybrid / WFH Options
Kinly’s Global Services
Role: IT Support Analyst Location: Sunbury (Kinly operates a hybrid working policy allowing for a mix of office and home working) Salary: £30,000 - £35,000 (Dependent on experience), plus company benefits Hours: Monday to Friday, 37.5 hours per week (09:00am – 17:30pm) – some flexibility Kinly is a leading integrator of audio-visual and unified communications solutions … integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. We now have a new opportunity for an intermediate-level IT Services Analyst to join our Global IT Service Desk, to provide support to our internal customers. Although this role is based locally, we support users across … the globe, working with our counterparts to provide a consistent and valuable service. You will be supporting our global business by means of face-to-face (desk side) support, via telephone (Webex/Microsoft Teams) and through our ITSM tool (ServiceNow). The IT Service Desk is a busy and energetic hive of activity and the central point More ❯
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IT Support Engineer - London Service Delivery · Holborn - London

London, England, United Kingdom
Ekco Group
have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland. The Role Ekco is seeking a customer-focused IT Support Engineer with a strong technical background. The team is dedicated to Ekco’s Legal and Chambers clients and consists of one Team Leader and multiple engineers, further … leader, you will be responsible for your individual tickets as well as assisting with larger projects when required. You will be handling issues of all levels ranging from desktop support and device builds to InTune policies and network issues. You will be dealing with client technical escalations both remotely in our London office and on site at the Barristers … Chambers resolving tickets as swiftly as possible. This will also involve using our ticketing system to document all support interactions to ensure a clear audit trail. When required, you will be responsible for creating documentation for our knowledge base to ensure further improvement of service. Liaising with the team leader, you will ensure that a joined-up approach to More ❯
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IT Support Specialist

London, England, United Kingdom
White Stuff
minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Primary Objective of the Job: As a IT Support Specialist, you will play a key role in delivering exceptional support by engaging with clients, gathering information, and utilizing support tools. You will address issues … within your scope and coordinate with additional service resources as necessary. What you’ll be doing: Provide 1st and 2nd line support for hardware and software in a mixed Windows/Mac/Android and Apple environment across our Head Office, Distribution Centre, Contact Centre, and retail locations. Maintain a strong customer focus while assisting White Stuff ‘end users. … Prioritize and resolve assigned support requests, managing your own workload efficiently. Support and configure Windows 10, 11, Office Suite (2019 and 365), and Active Directory. Oversee software configuration and installation. Provide EPOS (shop system) support; retail experience is a plus. Maintain and repair hardware, including laptops, desktop PCs, printers, AV meeting room equipment, and tablets. Keep hardware More ❯
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IT Support Engineer – Surbiton, Surrey - £45,000

London, England, United Kingdom
Ashdown Group
IT Support Engineer – Surbiton, Surrey - £45,000 A highly successful and rapidly growing global business are looking for an IT Support Engineer with 1st and 2nd Line Support experienced to join their IT team. This is a fantastic opportunity to join a great business that really prides itself on supporting and developing their employees … onsite gym is provided as well as free breakfast and lunch plus other great benefits. This IT Support Engineer role is a "hands on “ IT position where support is often provided face to face, over Teams or on the phone. It would suit a personable, friendly, customer focused IT Support Engineer, IT Support Analyst, 2nd Line Engineer or Desktop Support Engineer. As well as BAU support, there will also be interesting project work to be involved in. Key responsibilities include: Provide telephone and email support for internal users Software installation, desktop imaging, software inventory and monitoring Configuration and installation of physical and virtual servers Administration and configuration More ❯
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IT Support Analyst Engineer

London, United Kingdom
Onyx-Conseil
Job Description IT Support Analyst Engineer Our client is seeking to recruit an IT Support Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing IT support to staff and group … colleagues. Responding to service outages and IT-related problems; maintaining system security. Providing IT support to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing … support. Coordinating between London users and Group IT Security regarding system access and permissions, following the Group Access Matrix Protocol. Implementing disaster recovery and backup procedures in line with Group standards. Supporting reporting processes for the London Compliance team to ensure AML compliance. Extracting data for reporting to various stakeholders. Administering systems, including managing access and system matrices. Monitoring More ❯
Employment Type: Permanent
Salary: GBP Annual
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2nd Line IT Support Analyst – 11045SR

Brentford, England, United Kingdom
Hybrid / WFH Options
Proactive.IT Appointments Limited
11045SR £28k – 33k per year 2nd Line IT Support Analyst Our client is looking for a2nd Line IT Support Analyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general IT support services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved. Hybrid working – 4 days on site (Mandatory) Primary Responsibilities • Full … ownership of support tickets including assigning and escalating where required • Handle communications and updates to the business in response to Incidents & Outages • Build and configuration of laptops (HP) ready for end users • Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc. • Administer the mobile More ❯
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IT Support Analyst Engineer

London, United Kingdom
Jas Gujral
IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff … and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. More ❯
Employment Type: Permanent
Salary: GBP Annual
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IT Deskside Support Analyst

London, England, United Kingdom
Browne Jacobson
hardware. Familiar with Incident, Change and Problem Management processes. ITIL foundation v3 or 4 qualifications (desirable) Who would be a good fit for this role? As part of the IT team, you would be expected to have the following skills and experience: Proven experience in an IT support role within a legal or similar professional setting. The … a high-pressure environment. Excellent problem-solving, organisational, and time management skills. Strong communication and interpersonal skills Additional Information: This role will be based in the London office providing support between 9 AM and 5 PM Weekend and out-of-hours work may be necessary for project implementations or office moves. Occasional travel to other offices may be required. More ❯
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Junior IT Support Analyst

City of London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Junior IT Support Analyst, london (city of london) col-narrow-left Client: Computappoint Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: EXCITING OPPORTUNITY for a Junior IT Support Specialist Location: SE1, Central London Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our cutting-edge IT operations team at our prestigious London … headquarters. What You'll Do: Provide exceptional IT support to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider on exciting projects spanning security, networking, and More ❯
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IT Support Engineer (Urgent)

London, England, United Kingdom
InterQuest Group
Join to apply for the IT Support Engineer (Urgent) role at InterQuest Group . A leading financial services organisation is seeking a Desktop Support Analyst to join their London-based team. This role offers an exciting opportunity to work in a dynamic, high-performing environment, providing hands-on support across a wide range of technologies. You … will support approximately 100 users across multiple offices, handling 1st and 2nd line support tasks with exposure to 3rd line support. The role covers desktop and network support, cloud platforms, and endpoint management. Key Responsibilities Provide daily support for desktops, networks, telephony, video conferencing, and mobile devices Monitor and maintain local IT infrastructure, including backups … storage, and virtualisation Support cloud and collaboration tools: Azure, Microsoft 365, Citrix, Intune, Teams/Zoom Administer mobile devices via MS Intune & Endpoint Produce clear documentation and follow IT procedures Liaise confidently with staff and external partners at all levels Skills & Experience 3+ years in IT support roles (1st/2nd line), ideally within financial services More ❯
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IT Systems Support Analyst - £32k

London, United Kingdom
Recruitment Avenue
Job Title - IT Systems Support Analyst Department/Sector - Business Travel Job Location - London Salary - £32k Join this highly successful and professional travel company based in the City and put your top IT Analyst skills to the test in this challenging and exciting role! This position will provide all levels of support and build to PC … within the company, as well as assisting line managers to review/document and enhance the company's current infrastructure. The ideal candidate should have a proven history within IT Support and display the willingness and commitment to succeed within the role. They must be able to work successfully both as part of a team and individually, be … integrity/security of the Company's information resources/data assets Maintain and enforce applicable departmental standards and procedures Maintain a personal level of technical and business expertise Support the Company's servers and networks servicing the Head Office, Remote Users and other Operational Locations Configure and install new computer hardware and software. Help research solution specific hardware More ❯
Employment Type: Permanent
Salary: GBP 32,000 Annual
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IT Support Engineer / First / Second Line Service Desk Technician (AWDO-P13476) in London)

London, England, United Kingdom
AWD online
Are you a Second Line IT Support Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you as we have two positions available. One of the vacancies … is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will be resolving … tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you’re proven in your More ❯
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3rd Line IT Support

London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: About the Role At the heart of my client’s technical operations is a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This role combines deep technical expertise with proactive leadership, solving complex problems … daily and ensuring continuous service improvement. You will support, design, and build systems, acting as the final escalation point for the 1st and 2nd line teams. Your insights and calm approach are vital when tackling tough issues. Your weekly tasks may include project planning, site visits for network upgrades, or collaborating with sales on technical solutions. You should be … will document procedures, mentor colleagues, and contribute to internal training, all while ensuring excellent customer service and meeting SLAs. Technical decisions you make will impact real businesses, whether answering support calls, scripting automation, or planning migrations. What You Bring to the Team At least 3 years of experience in an MSP environment with expertise in Microsoft 365, Azure, Windows More ❯
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IT Support Analyst

London, England, United Kingdom
Just Global
maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue. We are the heart of B2B. What you are accountable for: The IT Support Analyst is an integral part of the IT/Operations department that requires a commitment to customer service through quality, courtesy, technical expertise, and teamwork. You … will be accountable for providing in-hub and remote technical support to ensure teammates can be productive and their information is secure at all times. You are also accountable for identifying and resolving root cause issues and driving a positive trend in our service levels, while simultaneously assisting users in solving their day-to-day desktop support issues. … What you are responsible for: Provide onsite and remote support for our team in multiple work settings and environments including traveling to our hub locations in the UK. Respond to queries and service requests using our helpdesk ticketing system. Communicate regularly and effectively with users regarding ticket requests. Work collaboratively with external IT consultants and vendors to solve More ❯
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IT Support Analyst

London, United Kingdom
Hybrid / WFH Options
Kurt Geiger
the many ways we express our individual style. Our Values We Are One: For Love, Diversity, Change, Equality, Kindness, Freedom, Unity Against Racism Job Requirements We are seeking an IT Support Analyst to join our team. The role primarily involves: Providing first and second-line support for core business applications, including POS systems, SaaS and PaaS platforms … and internally hosted applications Handling support queries via email, phone, and walk-ins, with proper ticket logging Managing application incidents and service requests using a ticketing system, ensuring timely resolution Collaborating with third-party suppliers and service providers for incident resolution Escalating incidents appropriately, especially security issues or major outages Processing starters, leavers, and amendments within SLA Identifying opportunities … for support improvement through training, technology, or process enhancements Contributing to IT projects, ensuring deadlines are met Supporting stores across the UK and ROI as needed Supporting the EPOS solution and backup systems to ensure data integrity Supporting global users and stores internationally Work is hybrid, involving working from home, the office, and potential travel. Skills and Technical More ❯
Employment Type: Permanent
Salary: GBP Annual
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2nd Line IT Support Engineer

London, United Kingdom
Norwood Ravenswood
Location: Based in Stanmore/Berkshire - onsite Salary: £32,868 - £36,519 per annum, depending on experience. Job Level: 5B We're seeking an experienced 2nd LineIT Support Engineer to workaspartofateamin providing 1st and 2nd lineremoteandon-site supporttotheservicesacrossLondon and a site in Berkshire.TheidealcandidatewillhaveextensiveexperienceinWindowsServerandDesktopfocusedITsupport. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and … provide rapid solutions, workingflexiblyinresolvingandfurtherinvestigatingpossibleescalations. About Norwood: Founded in 1795, Norwood is the oldest Jewish charity in the UK, and has been privileged to receive Royal Patronage since 1815. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives. Norwood works with local authorities, to deliver wide-ranging services including residential … and supported living accommodation and short-breaks facilities, as well as a range of support groups aimed at the whole family, not just the individual. Main duties and responsibilities: Managingandmaintainingcomputerhardwareandsoftwareissuesfromloggingtoresolution,toensurehighlevelsofavailabilityofthesupportedbusiness applications. Liaisinginternallyandexternallywithtechnicalsupportcompaniesandsuppliersandworkingalongsidethe IT Manager and Application Support team, the role of 2nd Line IT Support Engineerwillinvolvethe followingtasks: UsingtheHelpdeskticketloggingsystemtofacilitateDesktop/RemoteSupport. LiaisingwithSupportCompanies to get issues More ❯
Employment Type: Permanent
Salary: GBP Annual
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IT Support Engineer (L3) – Google Workspace & JumpCloud

London, England, United Kingdom
Corsearch
Join to apply for the IT Support Engineer (L3) – Google Workspace & JumpCloud role at Corsearch Join to apply for the IT Support Engineer (L3) – Google Workspace & JumpCloud role at Corsearch Get AI-powered advice on this job and more exclusive features. At Corsearch, we are dedicated to creating a world where consumers can trust the choices … in brands drives everything we do, making Corsearch a force for good in the world. Responsibilities And Duties Be our Google Workspace Subject Matter Expert (SME). Level 3 support engineer, also provide support to Service Desk Design, implement, and manage Google Workspace solutions. Provide technical support and troubleshooting for Google Workspace applications. Collaborate with cross-functional … and procedures. Monitor and optimize Google Workspace performance and security. Stay updated with the latest Google Workspace features and best practices. Design, implement, and manage JumpCloud solutions. Provide technical support and troubleshooting for JumpCloud applications. Integrate JumpCloud with other systems and applications. Develop and maintain documentation for JumpCloud configurations and procedures. Monitor and optimize JumpCloud performance and security. Stay More ❯
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IT Support Engineer (L3) – Google Workspace & JumpCloud

City of London, England, United Kingdom
Corsearch
in brands drives everything we do, making Corsearch a force for good in the world. Responsibilities and Duties Be our Google Workspace Subject Matter Expert (SME). Level 3 support engineer, also provide support to Service Desk. Design, implement, and manage Google Workspace solutions. Provide technical support and troubleshooting for Google Workspace applications. Collaborate with cross-functional … and procedures. Monitor and optimize Google Workspace performance and security. Stay updated with the latest Google Workspace features and best practices. Design, implement, and manage JumpCloud solutions. Provide technical support and troubleshooting for JumpCloud applications. Integrate JumpCloud with other systems and applications. Develop and maintain documentation for JumpCloud configurations and procedures. Monitor and optimize JumpCloud performance and security. Stay … Slack Zoom Workday 1Password Adobe Clari Cloudflare TeamTailor Essential Google Workspace certification a bonus. JumpCloud experience, certification a bonus. Experience with cloud platforms (e.g., AWS, Azure). Knowledge of IT security best practices. Microsoft M365 System Admin experience a bonus but not mandatory. Azure engineer experience a bonus but not mandatory. Workday experience a bonus but not mandatory. Jira More ❯
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Information Technology Support Officer (Mandarin Speaking)

London, England, United Kingdom
JR United Kingdom
Information Technology Support Officer (Mandarin Speaking), london Client: Northreach Location: london, United Kingdom Job Category: Other Online job hunting tools - EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Northreach is a dynamic recruitment agency that connects businesses with top talent in financial services, fintech, and digital sectors. We specialize in providing a … seamless recruitment experience for clients and candidates, fostering innovation and professional growth. We are seeking a motivated and detail-oriented Mandarin Speaking IT Support Officer a prestigious banking organisation in Central London. The ideal candidate will have hands-on experience with Windows desktop support, basic networking, and Windows deployment solutions. Key Responsibilities End-User Support: Provide … desktop support for Windows 10/11 systems, including troubleshooting hardware, software, and Microsoft Office Suite issues. Peripheral Management: Set up, configure, and maintain printers and other peripheral devices. Microsoft 365 Administration: Provide basic support for Microsoft 365 services, including Exchange Online and Entra ID, resolving user issues and ensuring smooth integration. System Deployment: Deploy and configure Windows More ❯
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IT Support Analyst (Law Firm)

City of London, London, United Kingdom
DGH Recruitment
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst …/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills … the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately More ❯
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IT Support Analyst (Law Firm)

London Area, United Kingdom
DGH Recruitment
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst …/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills … the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately More ❯
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IT Support
London
10th Percentile
£27,000
25th Percentile
£31,500
Median
£40,500
75th Percentile
£52,500
90th Percentile
£67,500