351 to 375 of 484 Incident Management Jobs in London

Windows, troubleshooting, diagnosing, imaging/deployment and software installation. Serves as company liaison with customer on administrative and technical matters. Provide technical support and incident management service desk functions (Service Now) Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows ...

wider governance requirements. The post holder contributes to service monitoring through the compilation of Key Performance Indicators (KPIs), supporting audits, assisting with complaints and incident management, and participating in provider review meetings. They are also involved in supporting service development activities and identifying opportunities for improving processes, efficiencies ...

Mentor and coach engineers at all levels, sharing knowledge and creating opportunities for technical growth and development. Drive operational excellence through effective monitoring, alerting, incident management and continuous learning from production events and operational insights. Who You Are Your skills and experience will include: Proven track record developing ...

pairing using tools like Git and GitHub Experience of operationally managing software components once live, including; observability, logging, metrics, error reporting, debugging and live incident management Experience of working with sensitive personal data Competencies Experience working in/with cross-functional teams consisting of e.g. engineers, product, security ...

software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Director Expectations Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting … market developments/initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both ...

Deliver Level 2 IT support for the CDSClear business, providing hands‐on support for in‐house trade management and risk platforms across production and test environments. Partner closely with other CDSClear teams to advance the CDSClear delivery roadmap, including active support of non-production environments. Participate … support, project work, shift coverage, on‐call duties, and business eventsCoordinate and implement Disaster Recovery testing, ensuring compliance with Business Continuity and resilience standardsLead incident management activities, including timely escalation, cross‐team coordination, resolution, and remediationOwn organisational change for CDSClear applications, coordinating delivery schedules, aligning with the enterprise ...

dependency mapping. Proven scenario testing and control assurance experience. Knowledge of UK Operational Resilience regulation, BCM/ISO 22301 and DORA. Strong stakeholder management and communication skills. Advanced Excel, PowerPoint and Word capability. Able to operate independently and deliver at pace. Robert Walters Operations Limited is an employment business ...

infrastructure expert when critical technology systems fail or degrade and will act as the primary technical advisor to the major incident management team. Provide assurance that the infrastructure remains fully supported, adopting best practice and working with the partner to ensure all systems are maintained. Work with … partner to ensure that they are fully competent in the management and maintenance of the infrastructure. Be the technical gatekeeper and critical reviewer for our partners and actively interrogate their engineering choices and designs using best practice and company standards. Be the bridge between infrastructure teams and corporate governance ...

Ensure seamless interaction between payment, loyalty, and customer engagement solutions. Drive enhancements to improve customer experience and business value. Lead the implementation and ongoing management of Point-to-Point Encryption (P2PE) across the estate. Support security audits, assessments, and remediation activities. Maintain awareness of emerging threats and regulatory developments. … success delivering technology and business change projects. Experience translating business requirements into technical solutions. Experience managing mobile applications and customer-facing digital platforms. Strong incident management and problem‐solving capabilities. Experience operating within PCI DSS‐regulated environments. Desirable Experience P2PE implementation experience. Knowledge of loyalty platforms and customer ...

Palantir is seeking an Incident Management Engineer (IME) to join a centralized team responsible for managing the most critical outages. You will triage, troubleshoot, and coordinate resolutions to restore services as quickly as possible, while maintaining clear, proactive communication across stakeholders. The role requires excellent collaboration ...

Ensure seamless interaction between payment, loyalty, and customer engagement solutions. Drive enhancements to improve customer experience and business value. Lead the implementation and ongoing management of point-to-point encryption (P2PE) across the estate. Support security audits, assessments, and remediation activities. Maintain awareness of emerging threats and regulatory developments. … success delivering technology and business change projects. Experience translating business requirements into technical solutions. Experience managing mobile applications and customer-facing digital platforms. Strong incident management and problem-solving capabilities. Experience operating within PCI DSS-regulated environments. Desirable Experience P2PE implementation experience. Knowledge of loyalty platforms and customer ...

plans, aligned to corporate priorities and the council’s ambitions for the borough. Direct and assure the outsourced Security Operations Centre and govern vulnerability management practice, holding providers and suppliers to account for service performance. Own the council’s cyber incident response plans and lead the response … cyber security function within a large, complex organisation, ideally within local government or the public sector. Strong working knowledge of security operations, vulnerability management and security compliance frameworks such as PSN, Cyber Essentials, PCI DSS and UK GDPR. Experience of leading the response to cyber security incidents, including coordination ...

functional ownership, or internal ERP teams Good understanding of core finance modules including GL, AP, AR and financial reporting Experience working across live environments, incident management, enhancements and continuous improvement Ability to engage with the business, gather requirements and translate them into practical D365 solutions Comfortable leading small … escalation point Exposure to project work or implementations would be beneficial Your profile Detail focused and methodical in how you approach problems Strong stakeholder management skills and able to communicate clearly with both technical and non technical users Naturally consultative and solutions driven Genuinely passionate about Dynamics ...

those Lead and collaborate on responsive and high impact evaluations Provide a rapid evaluation and epidemiology science advice function to support standard & enhanced response Incident Management Teams (IMTs) as appropriate Provide evaluation & epidemiology science advice to the Centres for Climate and Health Security and Pandemic Preparedness Establish strategic … activities Support the translation of scientific evidence into policy and practice as appropriate, working closely with the Behavioural Science & Insights Division and the Research Management & Knowledge Division. Main duties of the job The Epidemiology and Information Scientist will support colleagues in the provision of a range of activities including ...

Barring Service)Mandatory SkillsAzure Databricks Platform EngineeringHands-on implementation and troubleshooting of Azure DatabricksDatabricks Serverless configuration and workload optimisationDatabricks SQL and Delta Lake developmentCluster management, compute policies, autoscaling, and workload monitoringData EngineeringStrong Python, PySpark, and SQL development skillsDesign and build ingestion and transformation pipelinesFull and incremental data loadingCDC (Change … VaultAzure Monitoring and Operational SupportFinOps & Cost OptimisationResource tagging implementationCost monitoring and reportingBudget controls and usage optimisationEssential SkillsPlatform OperationsExperience supporting production Azure Databricks environmentsMonitoring, incident management, troubleshooting, and performance tuningOperational governance and platform standards implementationDiscovery Zone & Migration SupportExperience enabling application deployment within DatabricksBI tooling integration and schedulingSupport for POSIT ...

develop a high-performing technical support team. Maintain Service Desk procedures, knowledge articles and operational documentation. Drive improvements across self-service, automation, knowledge management and user experience. Support the effective operation of the ITSM platform, including workflows, reporting and categorisation. Work closely with Cyber Security, Infrastructure, Engineering and wider … governance, compliance and security requirements. What We're Looking For Proven experience leading a Service Desk, Technical Support or IT Operations team. Strong people management experience, including performance management, coaching and workload allocation. Strong understanding of Incident, Request, Problem and Major Incident Management. Experience working with ...

development teams, and infrastructure specialists across a global follow-the-sun support model. Key Responsibilities Oversee day-to-day production support activities, including monitoring, incident management, and capacity planning Act as a key point of contact for issue resolution , liaising with traders, developers, infrastructure teams, and external vendors … trading venues (e.g. exchanges, ECNs, market data providers) Contribute to system design improvements , focusing on resilience, scalability, and performance optimisation Coordinate release and change management activities , ensuring robust deployment processes Participate in a shift-based rota (7am–6pm coverage) and on-call support , including occasional weekend work Collaborate with ...

DescriptionSenior Calypso Software Developer - LondonOur Client is seeking a Senior Calypso Software Developer with 3 to 5 years experience. Calypso V14 as its Collateral Management system and are investigating introducing further business lines like cash management, FX and securities. The Client are looking to build a team … Deliver quality code changes according to timescales provided. Manage service integration and transition from CTB.Develop and conduct regression and NFR testingFollow the change and incident management process. ITIL preferredAct as Second, Third Line RTB escalationProvide regular updates regarding development progress. Mentor and support junior members of the teamMaintain ...

supporting complex technical decision-making. Driving engineering standards, quality assurance and best practice. Contributing to architecture, solution design and technical governance. Supporting production services, incident management and live operations. Ensuring solutions are resilient, observable and scalable. Delivering complex implementation work while maintaining strong stakeholder engagement. Producing and maintaining … Docker Compose. Kubernetes. Containerised application delivery and support. Leadership & Operations Technical leadership across multiple teams. Technical governance. Architectural decision support. Stakeholder engagement. Production support. Incident management. Live service operations. Experience acting as a technical authority. Security Active SC Clearance. Desirable Skills Python. Bash. Node.js. TypeScript. LocalStack. AWS AppConfig. ...

frameworks in place. Working with 1st Line colleagues from across the bank, but particularly those responsible for Information Security, IT, Operational Resilience and the management, storage and use of data, will provide independent assurance of the efficacy of the control environment and support the delivery of projects and transformational … awareness, skills and understanding across the bank. Key Responsibilities Security Governance, Policy & Reporting Cyber Security Security Awareness & Training Data Protection & Privacy IT Infrastructure Oversight Incident Management & Operational Resilience Corporate Responsibilities Read and follow all relevant company policies and procedures Adhere to all risk-related responsibilities applicable to your ...

Senior Information Security Analyst supports the day-to-day operations of the global Information Security program, with a focus on security alert triage, incident investigation, and operational effectiveness across the environment.This role is responsible for monitoring and responding to security alerts, performing assigned operational tasks, and optimizing security tooling … internal teams.* Analyze and validate potential security incidents, ensuring accurate classification, documentation, and escalation.* Perform daily operational information security tasks, including the management and resolution of ServiceNow incidents assigned to the Information Security team.* Support incident response efforts through investigation, coordination, and detailed documentation of findings.* Participate occasionally ...

deliver reliable operational support and feature delivery. The role requires strong Windows/Linux knowledge, scripting (PowerShell/Python) and experience in ITIL incident management within a financial services context. This is a full-time, on-site position in London. #J-18808-Ljbffr ...

/or Azure) Kubernetes, Docker, and cloud-native architectures CI/CD, Infrastructure as Code, and DevOps practices Production support, monitoring, observability, and incident management Experience with AI/ML frameworks such as PyTorch, TensorFlow, or JAX Exposure to LLMs, RAG, Agentic AI, model serving, or MLOps environments ...

background in Microsoft 365 support & engineering, demonstrating the following skills and experience: Extensive experience in second-line support, with a solid understanding of 365 incident management and resolution within secure public sector environments. Experience in diagnosing 365 issues, improving time-to-resolution, and creating resolution pathways to reduce ...

observability, using Datadog to make sure we find out about problems before our customers do. Take part in the operational work: migrations, upgrades, incident response and troubleshooting production issues, staying calm and methodical when it matters. Use AI tools creatively and fluently to amplify your impact, reaching … work, using Claude Code and agentic development workflows OpenTofu/Terraform for infrastructure definitions Open Policy Agent for policy as code Linear for project management, Notion for docs AWS for servers, databases and storage Cloudflare for CDN, queueing and workers Github and Github Actions for source control ...