London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
TOGAF) Cloud certifications (AWS, GCP, Azure) ITIL or other IT service management credentials Industry Awareness:Knowledge of current trends and innovations in banking (e.g. embedded finance, open banking, digital onboarding, ESG data), and familiarity with key players across the ecosystem, from global tech firms to emerging FinTechs. If you're passionate about transforming the banking industry and eager to leverage More ❯
can be improved Project management – drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements Client Onboarding – develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Proactively managing multiple projects of varying scope and More ❯
The Role Provide 1st line IT support via phone, email, and ticketing system Log, manage, and update support tickets accurately Escalate unresolved issues to senior engineers Assist with user onboarding, offboarding, and account setups Support Microsoft 365, Exchange, networking basics, and security issues Provide support for mobile devices (iOS/Android) Visit client sites for hardware setup and issue resolution More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 10, 2024 (Updated about More ❯
South West London, London, England, United Kingdom
Nigel Frank International
high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office 365 support and administration Managing More ❯
you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs. Drive customer retention and identify More ❯
you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs. Drive customer retention and identify More ❯
you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs. Drive customer retention and identify More ❯
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
City of London, Greater London, UK Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯
tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯
tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯
london (city of london), south east england, united kingdom
The Independent
tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯
across systems. Governance & Standards Establish architectural standards, best practices, and governance models. Ensure compliance with security, privacy (e.g., GDPR), and industry regulations across environments. Define guidelines for vendor selection, onboarding, and decommissioning of software. Technology Evaluation & Selection Evaluate new SaaS offerings and traditional platforms for strategic fit. Lead build vs. buy assessments. Ensure vendor solutions meet security, integration, and performance More ❯
and system security briefings to new staff and users of key systems. Work collaboratively with teams across the hospice to understand data requirements and support decision-making. Support the onboarding process for new starters by facilitating SystmOne access and related guidance. Engage in relevant training, mentoring sessions, and professional development opportunities. Conduct audits and surveys related to data management and More ❯
incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture More ❯
world a safer place, come and join us. About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted More ❯
London, England, United Kingdom Hybrid / WFH Options
iProov
world a safer place, come and join us. About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted More ❯
london, south east england, united kingdom Hybrid / WFH Options
iProov
world a safer place, come and join us. About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted More ❯
to the Business. Encourage best software development practices with respect to code management and structure. Develop and maintain Modelling & Data Engineering documentation such that new joiners have a smooth onboarding process. Requirements: A degree (PhD, MSc, BSc) in a STEM subject or similar provable numerate and quantitative skills Demonstrable over two years Product and/or Delivery Management experience within More ❯