some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯
some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯
some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯
london (city of london), south east england, united kingdom
AirSearch
some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Totum Partners
Business Analyst - Inside IR35 6 Months ProcessImprovement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and processimprovement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯
Business Analyst - Inside IR35 6 Months ProcessImprovement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and processimprovement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Totum Partners
Business Analyst - Inside IR35 6 Months ProcessImprovement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and processimprovement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Totum Partners
Business Analyst - Inside IR35 6 Months ProcessImprovement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and processimprovement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯
Logistics Process Manager - SAP HANA (Warehouse Management) London - Hybrid Working Contract until September 26 Up to £850/day (via Umbrella) Join a global leader in the pharmaceutical and biotechnology sector as a Logistics Process Manager , supporting the implementation and optimisation of SAP HANA within the Commercial Warehouse & Distribution (W&D) function. This is a high-impact role … driving process excellence across global warehouse operations as part of a major ERP Evolution (SAP HANA) transformation. You will work closely with the Global Process Owner (GPO) and key stakeholders to define, document, and continuously improve business processes within Warehouse Management (WM). Key Responsibilities: Support the GPO in defining the process vision and roadmap for Commercial … W&D Drive process standardisation, compliance, and continuous improvement across sites Ensure SAP HANA system design aligns with business needs and global process standards Manage and evaluate template change requests in collaboration with Product Owners Lead process documentation including GSOPs, BPSDs, system instructions, and training materials Support system testing, cutover, and go-live activities during ERP More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SRM RECRUITMENT LIMITED
actuals, revenue and expense analysis, and insights that further facilitate decision-making Lead the operational/financial integration of acquisitions and implement financial initiatives identified during the M&A process Lead finance processimprovement projects that drive efficiency and best-practices within our operating companies. Other ad-hoc tasks that may arise from time-to-time Applicant … Discliplined self starter who is happy to work in a hybrid environment, 2 days office/3 days at home. Proven ability to lead teams, implement change, and drive processimprovement Ability to delegate, and coordinate various tasks & projects with our offshore team More ❯
South West London, London, England, United Kingdom
Michael Page Technology
Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. ProcessImprovement: Identify areas for processimprovement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain More ❯
South West London, London, England, United Kingdom
Michael Page Technology
Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. ProcessImprovement: Identify areas for processimprovement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain More ❯
complex, high-value transactions across our corporate and banking and finance matters, as an extension of our legal and support teams, dealing with activities that are best performed by process-centric specialists utilising legal technology tools, including AI for enhanced matter support and delivery. You will be both client and business facing and will play a pivotal role in … technology, and new ways of working. Key Responsibilities Team Management Supervise a team of legal professionals on a per matter basis with legal tasks that are best performed by process-centric specialists utilising legal technology tools, including AI to streamline processes and improve efficiency. Identifying training needs, creating guidance and providing coaching to ensure matter teams have the requisite … scoping and design of matter delivery, ensuring all requirements and risk considerations are addressed before work commences. Where appropriate, support follow-up reviews with clients to identify opportunities for processimprovement and enhance future service delivery. Address inquiries and concerns promptly, including triaging issues to ensure critical items are dealt with timely. Build and maintain strong relationships with More ❯
Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around processimprovement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and processimprovement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯
Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around processimprovement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and processimprovement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯
Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around processimprovement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and processimprovement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯
london (city of london), south east england, united kingdom
Humankind Global Recruitment
Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around processimprovement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and processimprovement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯
extraordinary, for all kinds of people. What you'll be doing The PMO Analyst is responsible for supporting project, programme, and portfolio delivery by providing data analysis, reporting and processimprovement support to the PMO.You will manage all central project information such as our Project Register, Milestones and Resource Model ensure the following are accurate and up to … environments Background in retail/hospitality or similar fast-paced customer focused organisation Ability to influence and engage stakeholders across all levels and functions An eye for detail and processimprovement Excellent Excel skills and knowledge of SharePoint including Lists What you'll get in return As well as all the things you'd expect from us, such More ❯
large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯
large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯
large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯
london (city of london), south east england, united kingdom
TECEZE
large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
Role: Global Process Owner Salary/Rate: £71-81 per hour inside IR35 Location: Hybrid London/ReadingContract Duration: 12-months We are currently looking for a Global Process Owner (P2P) for our government client. This Global Process Owner (P2P) role is hybrid , based between 2 days per week on site and the remainder of the week … London or Aldermaston , near Reading, as preferred, with additional occasional on-site meetings as required. This position will eventually relocate to Green Park, Reading. The contract for the Global Process Owner position is for 12-months , with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of … understanding of UX & user-centred design Direct experience with Jaggaer or similar procurement/commercial systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem-solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record More ❯
Role: Global Process Owner Salary/Rate: £71-81 per hour inside IR35 Location: Hybrid London/Reading Contract Duration: 12-months We are currently looking for a Global Process Owner (P2P) for our government client. This Global Process Owner (P2P) role is hybrid , based between 2 days per week on site and the remainder of the … London or Aldermaston , near Reading, as preferred, with additional occasional on-site meetings as required. This position will eventually relocate to Green Park, Reading. The contract for the Global Process Owner position is for 12-months , with potential to extend, operating inside IR35. Security Clearance: Security Check ('SC Clearance') This role is inside IR35 - Due to the service of … understanding of UX & user-centred design Direct experience with Jaggaer or similar procurement/commercial systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem-solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
1st Executive Ltd
Interim Process Lead - SAP 4 HANA £850pd Role: Interim Process Lead - SAP 4 HANA EWM (Extended Warehouse Module) Rate: £850 per day (Umbrella, Inside IR35) Client: FTSE 100 Pharmaceuticals Location: Hybrid and in London 2-3 days per week Duration: To Setember 2026 (scope to extend) A leading Pharmaceuticals organisation is looking for an experienced Interim Process … their warehouse transformation programme. This is an opportunity to drive meaningful change across a high-impact, multi-year deployment, directly influencing how thousands of users interact with SAP. Lead process design and optimisation within the Extended Warehouse Module (EWM) in SAP S/4HANA. Act as the key interface between business operations and techno-functional consultants. Shape and implement … scalable warehousing processes, on a global scale. Engage senior stakeholders to define future-state process flows and secure alignment across the organisation. Requirements: Subject Matter expertise in SAP S/4 HANA , with strong processimprovement/process design experience. Experience in Extended Warehouse Module deployment, and Advanced Transport . Excellent communication and stakeholder management skills More ❯