back modules within the internal ETRM (Energy Trading and Risk Management) platform, as well as associated integrated systems and features. The role also involves second-level production support and processimprovement initiatives. Key Responsibilities Business Analysis Deliver a high standard of service to business users, with a strong customer satisfaction and hypercare mindset. Support the Product Owner in More ❯
across Finance, Logistics, and Product & Tech. This role will require confidence and interest in working with larger data sets and ability to continuously seek and see-through automation and processimprovement of the underlying processes. These are some of the key components to the position: Leverage stock management experience to identify stock differences, assess root causes, and recommend … improvements to systems and processes. Collaborate with teams in Logistics and IT to implement critical system and process enhancements, tracking progress to ensure continuous improvements. Take ownership of the monthly stock provisions process, previously managed by the HQ Controller, ensuring accurate provisioning based on current inventory levels. Oversee standard cost pricing, working with the HQ Controller to ensure … dashboards and reporting tools to improve data visualization and decision-making. Collaborate directly with tech teams to improve reporting infrastructure and ensure robust system integrations for financial data flows ProcessImprovement & Automation: Proactively contribute to continuous improvement initiatives to optimize financial reporting and R2R processes. Support automation projects by leveraging data-handling and coding skills (e.g., SQL More ❯
Charter by owning strategic initiatives that improve service delivery quality, consistency, and efficiency. Drive Program Governance including roadmap creation, milestone tracking, KPI alignment, and stakeholder reporting. Identify and implement process improvements across key operational domains (e.g., case management, escalations, routing, automation). Collaborate cross-functionally with engineering, support delivery, finance, partner management, and customer experience teams to ensure alignment … and performance management. Exceptional communication, stakeholder management, and problem-solving skills; ability to manage ambiguity and influence without direct authority. Experience with Six Sigma, PMP, Lean, Agile, or other processimprovement methodologies is a plus. Proficiency in tools like Excel, Power BI, Azure DevOps, or similar platforms. Microsoft is an equal opportunity employer. All qualified applicants will receive … applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where More ❯
will apply your quantitative, problem solving and client service skills to support the various business units and clients. You will also play a key role in suggesting and implementing process improvements for the team to mitigate risks and enhance the overall client experience. JOB SUMMARY AND RESPONSBILITIES: Data Analysis and ProcessImprovement: •Analyze trade lifecycle and operational More ❯
Analyst to join our dynamic team. The Role: As a Business Analyst at AI BIZ TECH, you will play a critical role in analyzing business needs, identifying opportunities for improvement, and providing strategic recommendations. You will collaborate with clients and internal teams to ensure that our services effectively meet their objectives and enhance their operational efficiency. Key Responsibilities: Requirements … closely with clients to understand their business challenges and requirements, translating these into actionable insights. Data Analysis : Analyse market trends, financial data, and operational metrics to identify opportunities for improvement and growth. Business Solutions Development : Collaborate with cross-functional teams to develop tailored solutions that align with client objectives and enhance service delivery. Documentation : Create comprehensive documentation, including business … requirements, project plans, and process flows, to support project execution. Performance Measurement : Establish key performance indicators (KPIs) to measure the success of implemented strategies and recommend adjustments as necessary. Stakeholder Communication : Present findings and recommendations to clients and stakeholders, facilitating discussions to align on strategic initiatives. Continuous Improvement : Stay abreast of industry trends and best practices, recommending processMore ❯
is, there is something magical and unmistakeable about each one of them. This exciting role has 3 main areas of focus: identifying business needs within the finance department, leading process reviews, defining change requirements and supporting the delivery of business initiatives in IT systems. The Business Analyst will work on multiple projects touching all areas of the business and …/partners to ensure the successful delivery of solutions and that they continue to remain fit for purpose. You'll be: Creating meaningful documentation, engaging in research and investigating processimprovement opportunities (eitherfor standalone enhancements or as part of a larger program). Performing data mapping to identify and validate relationships, sources and target systems, while maintaining comprehensive … and implementation plans, transitioning from current to future state, identifying key systems and integrations. Requirements Gathering and Analysis: Collaborating with stakeholders to gather requirements, analyse business processes, and identify improvement opportunities. You'll document business requirements through interviews, workshops and analysis, becoming a trusted and empathetic partner. Translating business requirements into logical specifications for development teams. Reviewing business requirements More ❯
collaboratively with compliance and Technology stakeholders. Organise and Lead on elicitation workshops – mitigating risks, unblocking issues & providing clarity for the development team. Creation & maintenance of other project artefacts including Process mapping, Data flow diagrams, Functional Spec, Technical Specs etc Change Co-ordination between Design, Development, Business and Product Owner QA strategy, Execution and help facilitate UAT execution & Signoffs Key … Responsibilities: Business Analysis: Analyze business problems and identify opportunities for improvement Gather and document business requirements from stakeholders Conduct data analysis to support decision-making Collaborate with stakeholders to understand needs and propose solutions Support customer engagements and gather information for projects Prioritize and manage resolution of business issues Understand business operations, including people, processes, and technology Brainstorm and … the enterprise Collaborative and curious practices to develop strong well thought through solutions Experience in leading and managing cross-functional teams Knowledge of industry best practices and standards for processimprovement and digital transformation Thorough understanding of IT controls and software development lifecycle Positive mindset to drive excellence and continual improvement in IT service delivery Effective corporate More ❯
collaboratively with compliance and Technology stakeholders. Organise and Lead on elicitation workshops – mitigating risks, unblocking issues & providing clarity for the development team. Creation & maintenance of other project artefacts including Process mapping, Data flow diagrams, Functional Spec, Technical Specs etc Change Co-ordination between Design, Development, Business and Product Owner QA strategy, Execution and help facilitate UAT execution & Signoffs Key … Responsibilities: Business Analysis: Analyze business problems and identify opportunities for improvement Gather and document business requirements from stakeholders Conduct data analysis to support decision-making Collaborate with stakeholders to understand needs and propose solutions Support customer engagements and gather information for projects Prioritize and manage resolution of business issues Understand business operations, including people, processes, and technology Brainstorm and … the enterprise Collaborative and curious practices to develop strong well thought through solutions Experience in leading and managing cross-functional teams Knowledge of industry best practices and standards for processimprovement and digital transformation Thorough understanding of IT controls and software development lifecycle Positive mindset to drive excellence and continual improvement in IT service delivery Effective corporate More ❯
to join our Customer Operations function. This role is embedded within the Payments and Collections function and plays a crucial part in using data to identify trends, support operational improvement, and deliver better outcomes for our customers and frontline teams. This role suits someone who thrives on making data accessible and actionable, with excellent SQL skills, a strong eye … for process efficiency, and a natural ability for storytelling through data. You'll be expected to work closely with operational leaders to uncover insights and recommend improvements, while also collaborating with the central Data team to ensure scalable, reliable reporting. Key Stakeholders: Senior Leader Heads of Departments Tech Leadership Payment and Collections Teams Customer Operations Teams Compliance, Risk & Regs … historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt exposure • Present findings on seasonal or customer-segment payment behaviours, highlighting opportunities for process optimisations • Work closely with the finance team to ensure operational and financial outputs are aligned. ProcessImprovement & Automation • Identify manual or repetitive data preparation tasks and collaborate More ❯
provider. Key Responsibilities Develop and implement operational strategies aligned with the company’s objectives Oversee day-to-day cross-departmental operations (production, logistics, procurement, customer services) Identify and implement process improvements to enhance productivity and service delivery Lead, mentor, and develop team members to fostering a culture of continuous improvement and exceptional performance Collaborate with cross-functional teams … track record in operations management, preferably within the communication infrastructure or related industries. The successful applicant must be able to demonstrate the following key competencies: Strategic planning and execution Process optimization Leadership and team development Financial acumen Communication and collaboration Astute risk management Customer centric mindset Skills and Qualifications Bachelor’s degree in business administration, Operations Management, or a More ❯
and aligned with business needs. Troubleshoot and resolve HRIS-related issues in collaboration with IT support teams. Conduct regular system audits to ensure data accuracy and integrity. Business Requirements & ProcessImprovement Collaborate with HR leadership and stakeholders to identify business requirements and translate them into technical solutions. Analyse current HR processes and workflows to identify opportunities for automation … and process improvements. Design, document, and implement new workflows and features that enhance HR operational efficiency. Data Analysis & Reporting Develop, analyse, and deliver HR reports and dashboards that provide insights into HR operations (e.g., turnover, diversity, headcount, compensation). Ensure accurate and timely delivery of HR metrics and reporting to HR leadership and management. System Support & Training Provide end More ❯
data-led projects. Accountabilities & Responsibilities Work with clients to define strategic goals and translate them into actionable initiatives. Conduct high-level and detailed business analysis to identify opportunities for processimprovement and digital/data transformation. Facilitate workshops, interviews, and stakeholder meetings to gather and validate requirements. Collaborate with clients, internal architects, and developers to ensure solutions meet More ❯
data-led projects. Accountabilities & Responsibilities Work with clients to define strategic goals and translate them into actionable initiatives. Conduct high-level and detailed business analysis to identify opportunities for processimprovement and digital/data transformation. Facilitate workshops, interviews, and stakeholder meetings to gather and validate requirements. Collaborate with clients, internal architects, and developers to ensure solutions meet More ❯
magical and unmistakeable about each one of them. The Business Analyst (Production) will focus on identifying business needs within the Production and Supply Chain area of the business, leading process reviews, defining system enhancements and change requirements, and supporting the delivery of business initiatives in IT systems and reporting. This role involves working on multiple projects across the business … manage change. Collaborating with the SLT and LT in the Product and Production teams (dotted line responsibility), and cross functional BA & project SMEs on departmental and business priorities. Departmental Process Ownership Understanding business & key system processes in-depth. Identifying improvement opportunities & documenting simple flows. Becoming a part of global change collaboration group. Project Representation for Product and Production … quality. Engaging in cross functional collaboration with other BA's and business areas to support with end to end supply chain processes. SME Training and Engagement Translating systems/process improvements to SMEs and operational teams within the department. Making inductions of new starters more efficient & sharing feedback to cross functional teams. You'll have; A qualification in Business More ❯
candidate who can evaluate and improve business processes while also ensuring smooth day to day support for internal teams and external stakeholders. Business Analyst - What You'll be Doing: Process: To maintain a clean and organized workspace in adherence to the Clear Desk Policy to ensure confidentiality and compliance. To exercise due diligence and care in handling all transactions … to minimise risk and ensure accuracy. To follow established operational procedures, internal controls, and compliance requirements consistently. To identify opportunities for processimprovement and contribute to workflow efficiency. People: To ask for help and support where necessary. To maintain good team work and work relationship with colleagues and other departments. Customer To demonstrate a comprehensive understanding of the … business analysis (customer service, online banking and/card industry experience is a plus) Familiarity with digital banking tools (e.g. Mobile apps, digital wallets) Strong understanding of core banking process (e.g. payment, compliance) Analytical mindset with problem solving skills Comfortable working with data analysis, proficient in Excel, knowledge of basic SQL or Power BI is an advantage Excellent communication More ❯
candidate who can evaluate and improve business processes while also ensuring smooth day to day support for internal teams and external stakeholders. Business Analyst - What You'll be Doing: Process: To maintain a clean and organized workspace in adherence to the Clear Desk Policy to ensure confidentiality and compliance. To exercise due diligence and care in handling all transactions … to minimise risk and ensure accuracy. To follow established operational procedures, internal controls, and compliance requirements consistently. To identify opportunities for processimprovement and contribute to workflow efficiency. People: To ask for help and support where necessary. To maintain good team work and work relationship with colleagues and other departments. Customer To demonstrate a comprehensive understanding of the … business analysis (customer service, online banking and/card industry experience is a plus) Familiarity with digital banking tools (e.g. Mobile apps, digital wallets) Strong understanding of core banking process (e.g. payment, compliance) Analytical mindset with problem solving skills Comfortable working with data analysis, proficient in Excel, knowledge of basic SQL or Power BI is an advantage Excellent communication More ❯
MVPs) and cost benefit analyses (jointly with PM/Finance). Utilise skills and experience in the areas of structured problem solving, business analysis, data analytics, design thinking, lean processimprovement and undertake process design and process re-engineering to support performance excellence in the organisation to identify pivotal initiatives. Working with 3rd party suppliers to … influenced by the product or service, ensuring alignment with the broader strategy. Engage with partners to understand their perspectives, needs, processes, and constraints to facilitate effective and efficient business process changes Assist in defining success metrics and support mechanisms for supervising throughout the service life cycles. Facilitate the implementation of new business strategies, systems, or processes by providing training … and/or procedure documentation to ensure that teams are well-prepared to implement changes. Proactively identify potential risks and issues related to business requirements, process changes or project lifecycle. Guide as an expert practitioner and mentor within the Business Analyst community, responsible for supervising and coordinating the efforts of multiple Business Analysts. Supervise adherence to governance, policy and More ❯
that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. Working in line with the Architecture defined … providers, ensuring service levels, performance, and cost-effectiveness. • Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. • ProcessImprovement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Skills & Mindset: • Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex More ❯
development with business goals. Risk Assessment & Mitigation: Identify technical and operational risks associated with DeFi protocols and propose mitigation strategies. Ensure compliance with regulatory requirements and industry best practices. ProcessImprovement: Continuously evaluate and improve business processes and workflows. Recommend tools and technologies to enhance efficiency and productivity. Required Qualifications - Bachelor's Degree in Computer Science, Information Technology More ❯
work in a fast paced, data-driven environment. The successful candidate will be an analytical problem solver, have an extremely high level of customer focus and a passion for process improvement. As you launch your career as a Business Analyst at Amazon, you will focus on driving business decision making by analyzing data, discovering and solving real world problems … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
automation. Evaluate requirements, create technical design documents, and apply Agile methodologies. Collaborate with internal teams and contractors to develop Alteryx workflows. Monitor and optimize solution performance and contribute to process improvements. Deploy new solutions and implement changes in line with Aztec's Change Management Framework. Ensure compliance with Information Security and Data Governance standards. Advocate best practices, provide training More ❯
requirements, create technical design documents, and apply Agile development practices. Collaborate with internal teams and contractors to develop Alteryx workflow solutions. Monitor and optimize solution performance and contribute to process improvements. Deploy new solutions or implement changes in line with Aztec's Change Management Framework. Ensure compliance with Aztec's Information Security and Data Governance standards. Promote best practices More ❯
My well established, market leading Client is urgently recruiting for a Senior Business Process Analyst or Lead to drive end-to-end transformation through process redesign, governance, and change initiatives. You'll lead critical efforts to enhance efficiency, implement transformation roadmaps, and manage change across Agile and Waterfall projects - championing both iterative and phased delivery models. Lead cross … functional processimprovement across departments, leveraging Lean, Six Sigma, BPMN, and reengineering principles Design and deliver change initiatives , creating engagement strategies, communication plans, and training for smooth adoption. Plan, track, and implement Agile and Waterfall projects , tailoring approaches to project contexts: Agile: Sprint planning, backlog refinement, stand-ups, retrospectives; translate requirements into user stories and acceptance criteria Waterfall … velocity, cycle time) and traditional milestones Support change management , facilitating cultural shifts and leadership engagement, using models like Lewin's 3-step Required Qualifications: Proven experience in business transformation, process optimisation, or operations strategy. Proven experience driving change initiatives and transformation programs (e.g., process re-engineering, digital transformation, organisational change). Hands-on delivery in both Agile and More ❯
will report to the Operations Manager and will assist in developing and maintaining operational controls and processes in place for running the business applications in-life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work … and implement effective operations across the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such … as Excel or PowerBI, to identify trends and opportunities for both system optimisation and improvement in operational performance Continuous Improvement - Operations process optimisation Proactively identify opportunities for processimprovement Define problem statements, objectives and requirements Analyse options and support in providing recommendations Drive the delivery of small Improvement initiatives Process Documentation Documentation of More ❯
administering Blackline tool used by Finance community. This role will also assist in configuring associated infrastructure and ensure it is maintained in a timely, proactive manner. Identify system and processimprovement opportunities. Carry out project work to leverage existing systems to extract maximum value and implement new functionality that fit in TM1 scope. This role requires working closely … with the Group Finance team and your overseas counterpart, the Finance Systems Lead will continually identify areas requiring improvement and identify and drive the best and most effective use of the system. As the Finance Systems Lead, you will also develop a close working relationship with the Project Team implementing the new Global ERP system, providing system support, advice … and standards. Perform system admin & support tasks, proactively monitor data integrity and quality/resolve issues as they arise. Assist in supporting the TM1 models throughout the month end process, forecast and planning cycles where needed. Support running the change management process including SIT & UAT Testing around TM1 and Blackline Systems. Develop system user guides, process documentation More ❯