Product Specialist Enterprise AI
- Hiring Organisation
- Integral UK Ltd
- Location
- London, United Kingdom
- Employment Type
- Permanent
supporting engagement communities and the AI Champions network Contribute directly to product metrics including adoption, NPS, and engagement alongside support SLAs Product Partnership & Continuous Improvement: Translate user feedback and support patterns into enhancement requests and defect reports for Product and Engineering Participate in UAT cycles with a focus … world usability, edge cases, and AI interaction quality Maintain deep knowledge of supported AI products: functionality, roadmap, release cycles, integrations, and escalation protocols Recommend process improvements that reduce ticket volume, improve resolution quality, and scale support through automation Knowledge Management: Build and maintain a knowledge base covering AI product ...