City of London, London, United Kingdom Hybrid / WFH Options
MW Appointments
at all times Assisting with the team with Ad-hoc duties or covering colleagues where required Meeting and adhering to agreed service levels and SLA's Training of team members Work as part of a training team to test and implement new system enhancements Essential Skills Required: * Previous experience of more »
Staff W& C Directorate staff Finance Human Resources External Personnel working within the W& C field External Personnel with whom the Trust has an SLA to provide services for the Trust Supervises: Specialist Pharmacists W& C Rotational resident pharmacists Pre-registration pharmacists and other junior staff About us Chelsea and more »
book migrations, operations process re-engineering, automation & digitalisation, and wider business workflow optimisation - Define and construct KPIs and reporting for operations - Use KPI/SLA reporting outputs to identify and act on improvements - Work with the Group Operations Director to emphasise operations priorities and benefits, delivering comms through multiple mediums more »
book migrations, operations process re-engineering, automation & digitalisation, and wider business workflow optimisation - Define and construct KPIs and reporting for operations - Use KPI/SLA reporting outputs to identify and act on improvements - Work with the Group Operations Director to emphasise operations priorities and benefits, delivering comms through multiple mediums more »
embedding our long-term Heat Network and renewables strategies. It's a varied and challenging role with a number of well-defined KPI and SLA's to deliver in a high profile area of the business. What we're looking for We're a customer-focussed organisation so we know more »
review and sign off• Take on case work on an as needed basis• Identify opportunities to use technology to streamline immigration processes• Implement the SLA framework ensuring timely and accurate escalations in line with servicelevel commitments• Employ strong risk management controls in line with legislation and compliance requirements• Adapt more »
London, England, United Kingdom Hybrid / WFH Options
Vitality Corporate Services Limited
This willincludeobtaining medical information, financial information, and any other information relevant to theassessment of the risk on each claim; adhering to the relevant ServiceLevelAgreement Drafting and issuing claims decision letters and other claims related correspondence. This may includecommunications to Senior members of staff. Liaise with the strategic underwriters more »
the VCSE sector or criminal justice sector, and may have held a role where, like this one, you manage all things contractual or ServiceLevelAgreement, project plans, action plans, Service Exits and Mobilisations. You might be operational and exploring a role change, and you understand the drivers and processes more »
Employment Type: Permanent, Part Time, Work From Home
ensure technical changes are delivered according to the project plan and are considering the necessary change management process and relevant KPI/s/SLA s with the supplier. Key projects you shall work on: Supporting the migration of a data centre to Microsoft Azure Networking and telephony consolidation Developing more »
modules of the Workforce Software Suite. Delivers best practice and compliance consulting services to customer. Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction. Delivers workforce management functionality specifications for the technical team to build interfaces. Works with client to plan and organize QA testing more »
that are underway at Enterprise and International level and assess its impact on the existing data defects Ensure data defects are handled with the SLA Responsible for managing data quality metrics Prepare and present materials on data defects in relevant data councils Propose proactive & reactive controls to help strengthen the more »
first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the ServiceLevelAgreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work is undertaken more »
company to design, build, and deploy new software products to aid in drug discovery. Monitoring and maintaining deployed software in line with our ServiceLevelAgreement Being the technical leader on architecting native applications in AWS Skills Comfortable in a senior or leadership position in teams Generalist with a background more »
all sites within cluster. To liaise with Hospital Operations Manager to support and advise on appropriate engineering cover on all cluster sites to meet SLA and on-call requirements. Liaise with all Engineering sub-contractors to ensure work is completed efficiently, effectively, and safely and adequate records are retained on more »
ensuring that assignments are completed to time and budget.Prepare draft internal controls reports and working paper files to high quality standards and within the SLA on allocated assignments, adding value and good practice.Lead and supervise more junior staff on individual assignments including staff motivation, discipline and technical audit guidance.Provide job more »
strategic partnerships and work with procurement to lead necessary contract negotiations Monitor and Track the performance, quality of the product, Satisfaction of hotels and SLA of the providers. Leverage outsourcing companies to deliver part of tasks. Qualifications Minimum of 8 years experience within a multi-national hospitality industrywith exposure making more »
City of London, London, United Kingdom Hybrid / WFH Options
Prime Personnel
PA duties 25%). Your responsibilities will include: Liaising with the Facilities Management team ensuring all functions/tasks are documented within the SLA and completed within appropriate timeframe (tasks include p remises & a dministration b udget planning/reconciliation, annual i nsurance m anagement, London b ranch pr ocurement more »
longer term including refresh, upgrade, and replacement projects. Key Responsibilities: Support Unix & Linux environments, including Oracle VM, VMware, Infoblox & Oracle Solaris. Resolve incidents within SLA targets and manage problem procedures. Monitor system health using tools like Splunk, Prometheus, Opsview. Design, procure, and commission new/upgraded platforms. Provide consultancy and more »
and undertake investigations to validate or substantiate concerns. Conduct portfolio management, including proactive review of new work and conversion to detect benefit, whilst ensuring SLA’s and the lifecycle of cases are kept within process guidelines. Make sure all cases adhere to legislation and risk regulations. Manage customer expectations, including more »
and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure more »
are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the ServiceLevelAgreement (SLA). Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such more »
to time involve acting as silver commander leading on a cyber security incident outside of typical business hours) Provide reporting on ticket activity and SLA adherence on a weekly basis to the Group IS management team across all Group businesses to Group Head Cyber Security Operations, CISO and other stakeholders more »
room cleanliness and organization. Maintain network cable inventory levels per site requirements. Provide quarterly audit/status reports. Operational Reporting : Provide comprehensive reporting on SLA activities and leading indicators. Review and propose additional metrics and KPIs for operational performance. Engage in monthly and quarterly reviews with company stakeholders. Site Operations more »
To cover all maintenance of electrical distribution, controls, lighting, emergency systems, building services plant room electrical systems. To complete PPM's in line with SLA and KPI agreements To provide Electrical H&S and compliance engineering on each facility To respond to Helpdesk requests, providing a professional and timely servicemore »
risk and critical path management - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a more »