51 to 75 of 233 Service Delivery Jobs in London

help drive meaningful improvements through technology. You will work closely with clients and internal teams to understand operational processes, how the Product platform supports service delivery, and where enhancements can improve workflows and outcomes. The role sits between product, operations, and client engagement, offering exposure to real-world … Services, and Support teams Contribute to product improvement initiatives Develop confidence presenting and demonstrating systems to clients Build knowledge of healthcare workflows, governance, and service delivery Progress into a more senior product or client-facing role over time Skills & Experience Essential Degree in Business, Psychology, History, Technology, Healthcare ...

Middle East, and Africa for the company’s flagship property management platform. The platform supports critical workflows across property administration, lease and tenant management, service delivery, portfolio operations, compliance, reporting, and stakeholder engagement. The role focuses on defining and executing product strategy to expand the platform across EMEA … trade‐off decisions that preserve scalability while enabling regional adoption. Establish success metrics for international expansion, including adoption, retention, customer satisfaction, revenue growth, roadmap delivery, regulatory readiness, and market penetration. Represent the product and company externally as a senior product leader in customer meetings, industry events, partner discussions ...

Cyber Service Operations Analyst £500 - £600 per day | Outside IR35 3 month contract - Possibility of extension Predominantly Remote - with monthly travel to London or Birmingham Excellent opportunity for an experienced Cyber Service Operations Analyst or Cyber Operating Model Consultant to support a large-scale cyber transformation programme focused … cyber security services across a global organisation. Working as part of a dedicated cyber programme, you'll be responsible for defining and documenting cyber service operating models, supporting service adoption and establishing consistent processes, governance and responsibilities across multiple regions. You'll work closely with cyber leadership ...

facility management systems. Within JLL's organizational structure, JLLT serves a dual purpose. Internally, it acts as a strategic enabler by providing JLL's service delivery teams with advanced technology capabilities that enhance operational efficiency, improve client service delivery, and create competitive differentiation. Externally, JLLT operates ...

Full-time, 9am to 5pm, Monday to Friday Type: Permanent Salary: £50,000 to £56,000 depending on experience, plus discretionary bonus Reporting to: Service Delivery Director About Office 21 Office 21 is a London-based IT support and infrastructure company. We are a small but fast-growing … direction, answer the questions that come up during the day and keep work moving. Formal line management of the team sits with the Service Delivery Director, so your leadership here is technical rather than people management. You will also be a confident, credible point of contact ...

organisation. You will combine spatial and non-spatial data to identify trends, risks and opportunities, producing clear insight, dashboards and visual outputs that support service delivery, asset management, investment planning and operational performance. Key Duties Deliver high-quality spatial analysis and geographic insight to support business planning, operational … activity and strategic decision-making. Analyse geographic patterns and trends, including service demand, deprivation, stock performance and risk, to inform priorities and improve customer outcomes. Develop, maintain and enhance spatial datasets, mapping layers, GIS models, dashboards and reporting outputs. Use tools such as ArcGIS, Power BI, SQL and similar ...

First Line Support Engineer/IT Service Desk Technician A fantastic opportunity for an IT support professional with previous service desk or MSP experience to join a growing technology consultancy. You’ll support clients with troubleshooting, cloud technologies, Microsoft systems, cybersecurity and customer-focused technical support … Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION ...

Overview This role is an IT Project Delivery - Senior Manager on a 24-month Fixed Term Contract. The advert closes at 00:01 on Friday 31 July; applications are advised to be submitted by midnight on Thursday 30 July. Job Type: Fixed Term (Fixed Term) • Management Level: Principal • Closing … keep the UK connected and shaping how we stay connected in the future. Our work covers phones and broadband, TV, radio, the postal service, and wireless devices. We are also addressing online safety and seek people from diverse backgrounds with a range of skills and experiences to help ...

will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement. Key Duties Translate user stories into functional, scalable Salesforce solutions in line with Salesforce best practice. Develop, integrate, test … maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform. Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans. Carry out unit, integration and performance testing, investigating and resolving issues identified during testing. Support day-to-day Salesforce operations, including user ...

Technical Service Desk Controller Location: London (Hybrid) Salary: £38,000 Reports to: Head of Services Join Veritas Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK. We're looking for an experienced … Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head of Services ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs … that maintain project momentum. Collaborate Cross-Functionally : Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery. Contribute to Service Development : Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative. Drive Successful ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre‐sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you’ll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

leveraging best practices* The role holder will be accountable for launching and promoting Digital Workplace offerings to MUFG business lines including communications, education and service readiness. They will own and lead the investment planning of Digital Workplace related projects and programmes measuring the effectiveness of these services delivered … roadmap to enhance employee experience, productivity and security* Own and establish the framework for the Digital Workplace Objectives, ensuring they align with Digital Engineering Service and Solutions department and technology business strategy* Provide leadership and subject matter expertise on Digitial Workplace technologies and adoption of these across multiple regions ...

Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. In this role, you will … oversee and enhance operational service delivery across multiple technology support functions. You will act as the key liaison between internal stakeholders, the global service desk, and external vendors to ensure high-quality service alignment with business needs. Key Responsibilities Performance & KPI Management: Lead monthly stakeholder ...

Head of IT Service & Operations An exciting opportunity has arisen for an experienced Head of IT Service & Operations to join a highly regulated organisation in a key technology leadership role. You'll be responsible for the performance, governance and resilience of IT services across the UK business. Working … within a global technology model, you'll lead Service & Operations, ensuring technology services are secure, efficient and aligned with business objectives. This is a highly visible role offering the opportunity to influence technology strategy, lead operational excellence and drive continuous improvement across the IT function. The Role IT Service ...

Service Desk Analyst (1st Line) London (NW6) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise … looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast, friendly ...

Global Data Analyst (evolving into Data & Business Applications Lead) 2 IT resources in Slovenia (applications, ERP support, operations) 1 IT Specialist in China External Delivery Model with multiple MSPs and contractors across: North America, UK, Italy, Bulgaria, New Zealand and Slovenia Leadership Expectations Define clear roles, responsibilities, and accountability … spoke” IT operating model Drive alignment between: Internal IT, Segment IT, MSP partners Ensure global consistency, local responsiveness where needed, cost-efficient delivery in line with ITW principles Core Responsibilities IT Strategy, Governance & Operating Model Own the division IT strategy and ITW Front-to-Back execution roadmap Establish ...

Service Desk Coordinator London IT Support Firm £35,000 IT Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect for someone … monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests ...

through walk-ups, email tickets, Teams messages, and calls Maintaining hardware and software asset inventory, ensuring everything is up to date Offering excellent customer service, translating technical jargon into easy-to-understand terms Key Responsibilities : Primarily End user support - AD, AAD, Office 365, Teams, Exchange, Intune, autopilot, incident management … request fulfilment, purchasing, logistics, starters/leavers process (New hire induction) end user hardware support, AV support Systems/Service support - Azure AD, Office 365 IT Service Management - Ticket handling, worklogs, populating solution KB in ITSM, prioritisation, customer focused, good English language skills (verbal, written) Floorwalking and interact ...

Service Engineer - London/Home Counties Our client requires a BMS Service Engineer to support their service delivery function, the experienced engineer will be proficient with any BMS Controls systems within commercial premises such as blue chip buildings, Government centres, Banks etc. They are looking … Service Engineer who is experienced with writing or modifying software however there will be manufacturer training available . In addition to the software skills our client would like the successful BMS Service Engineer to be competent with graphics, there would be an element of training on this particular ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

cutting‐edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage ...

play a pivotal role in shaping its digital future. Reporting into the executive leadership team, the successful candidate will lead the development and delivery of a Federation-wide digital, data and technology strategy that supports educational excellence, operational efficiency and long‐term organisational growth. The Opportunity … strategic leader, you will define and deliver an ambitious digital road map, transforming how technology supports both educational delivery and business operations. You will work closely with senior executives, academy leaders and external partners to ensure technology, data and innovation are embedded at the heart of decision‐making ...

play a pivotal role in shaping its digital future. Reporting into the executive leadership team, the successful candidate will lead the development and delivery of a Federation-wide digital, data and technology strategy that supports educational excellence, operational efficiency and long-term organisational growth. The Director of Digital, Data … Federation. The Opportunity As a key strategic leader, you will define and deliver an ambitious digital roadmap, transforming how technology supports both educational delivery and business operations. You will work closely with senior executives, academy leaders and external partners to ensure technology, data and innovation are embedded ...