51 to 75 of 236 Service Delivery Jobs in London

This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments. Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes in large scale organizations. The role involves a high level of stakeholder management ...

Service Delivery Specialist London - 2 days in the office £100 to £150 a day 6 Months Contract + Extension A leading global pioneering firm is seeking a data-driven IT Service Delivery Specialist to take ownership of operational governance and continuous improvement across their technology landscape. … providers and internal support teams deliver a seamless, high-quality end-user experience. You will act as a key operational liaison and will champion service quality, analyse performance metrics, and orchestrate swift resolutions during high-priority escalations. Key Responsibilities: Lead regular performance reviews with the global IT service ...

Service Delivery Specialist London - 2 days in the office £100 to £150 a day 6 Months Contract + Extension A leading global pioneering firm is seeking a data-driven IT Service Delivery Specialist to take ownership of operational governance and continuous improvement across their technology landscape. … providers and internal support teams deliver a seamless, high-quality end-user experience. You will act as a key operational liaison and will champion service quality, analyse performance metrics, and orchestrate swift resolutions during high-priority escalations. Key Responsibilities: Lead regular performance reviews with the global IT service ...

complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. … platform for sustainable operational and commercial success. If youre currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - wed love to hear from you. ---------------- The Role ...

configuration, management and continuous improvement of network security infrastructure, acting as a senior escalation point for complex technical issues. Working closely with engineering, service delivery and client stakeholders, you will ensure high quality service delivery across firewalls, SD WAN and SASE platforms. This role would suit … clock, 365 days per year, our customers are never alone. SecurityHQ – We’re focused on engineering cybersecurity, by design. Key Responsibilities • Own the technical delivery of managed network security services for enterprise clients • Act as a senior escalation point for L1 and L2 engineers, providing technical guidance and mentorship ...

This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments. Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes inlarge scale organizations. The role involves a high level of stakeholder management ...

Director, Enterprise Applications to lead the strategy, operational maturity, and evolution of Altus Group’s enterprise applications landscape. Reporting to the VP, IT Service & Operations, you will oversee critical business platforms including Salesforce, Workday, and other enterprise applications that underpin commercial operations, customer lifecycle management, Finance, HR, and service delivery across the business. You will bring the leadership presence and strategic mindset to partner with senior stakeholders, establish structure and prioritization across competing business demands, and help modernize how enterprise applications are managed and leveraged across Altus Group. This is a UK-based role with flexibility ...

business with sales and pursuits, specifically around technology and transition for integrated Mobility and Global Payroll contracts. We provide further support around transformation of service delivery, client transitions and Global Payroll multi-country delivery. This is an exciting time in PAS, having announced our ambition to become … articulate EY’s mobility technology value proposition across our EYMP & MyMove platforms, Topia/Equus integrations, ServiceNow and HRIS ecosystems. Provide market insight from delivery experience to influence EY and alliance partner product roadmaps. Support quarterly GTM activation, ensuring consistent messaging across events, pursuits and partner activity. ...

Metropolitan Police. This role is designed for someone at the beginning of their career who is keen to develop technical support, telecommunications, and operational service delivery skills alongside business administration. You will receive structured training and hands-on experience supporting field engineers, installations, fault resolution, and operational deployments … communications equipment prior to events Provide on-the-ground support, including equipment tracking, swaps, and basic troubleshooting during live operations Help ensure continuity of service during high-pressure, time-critical situations Logistics, Stock & Administration: Receive deliveries from suppliers and check equipment Record, track, and manage assets using internal systems ...

Data Centre Solutions, Critical Environment Job Purpose - Lead the Divisional Procurement strategy to ensure the business needs are met of value for money, quality delivery and risk management. To lead the business by educating, influencing and advising key stakeholders on procurement best practise concurrent with effective supplier management … Tasks - Lead Business Units to manage existing and new supply chains Support retender & deep dives – understand customer, strategy and objectives, monitor and assist in delivery Support mobilisation of supply chain for new contracts – set strategy and objectives, working with the mobilisation team and the client to influence and facilitate ...

tech-enabled platform translates into outcomes clients can genuinely depend on. The Strategic Account Director is a senior commercial leader who works across Service Delivery, Technology, Data and beyond, driving account growth, managing risk, and setting the standard for how TKC builds partnerships that last. … converting expansion and new business opportunities within the existing client base. Provides visible senior leadership to Account Management teams, ensuring coherence and quality delivery across complex, multi-stakeholder accounts. Builds and maintains trusted senior relationships with client stakeholders, meeting regularly to review performance, share insights, and agree priorities. Works ...

looking for a UI/UX Designer to support the design and improvement of client-facing digital products, AI-enabled workflows and scalable consulting delivery systems. Role Overview We are looking for a UI/UX Designer who can help translate complex business, consulting and AI-related outputs into … collaboration with our consulting, AI/data, operations and client-facing teams. The successful candidate will support both internal product development and client project delivery, including AI-enabled workflows, onboarding journeys, digital dashboards, service delivery portals and client-facing process tools. Key Responsibilities Design user journeys, wireframes ...

This is an exciting opportunity for an exceptional, experienced AV Team Lead to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Primary point of contact … onsite for our client. Staff leadership and mentorship to the onsite team/s and rota. Provide comprehensive reporting to the service delivery and account manager. Providing a senior level of technical support at the point of escalation. Operational Coordination between proAV teams including the technical helpdesk, field ...

managing strategic customer relationships and escalations Monitor team performance through KPI reporting and operational analysis Collaborate with internal stakeholders to improve customer experience and service delivery Identify opportunities for process improvements and operational efficiencies Support onboarding, training, and ongoing development across the team Ensure high standards of client … engagement and service delivery are maintained About You: Previous experience leading a Customer Success, Account Management, or SaaS support team Strong coaching, mentoring, and people management skills Experience working within a SaaS or technology-led environment Commercially aware with strong analytical and reporting capabilities Excellent communication and stakeholder ...

plans aligned to customer business objectives, identifying opportunities to expand services and increase long-term account value. Lead strategic customer conversations including roadmap planning, service reviews, business alignment discussions, and executive engagements. Drive commercial performance across your portfolio, delivering against revenue growth, retention, profitability, and customer satisfaction targets. Identify … whitespace opportunities across Wanstor’s service portfolio including managed services, cyber security, cloud, networking, infrastructure and AI solutions. Create high-quality commercial proposals, account plans, business cases, and solution-led customer recommendations. Work closely with internal technical, service delivery, and leadership teams to ensure customers receive ...

improve employee experience, create clearer processes, and build more scalable, insight-led ways of working. That could include looking at roles and responsibilities, governance, service delivery models, process improvement, capability gaps, technology enablement and how HR better supports the wider business. The role would suit someone who enjoys … analysis and problem-solving skills The ability to simplify complexity and turn insight into clear recommendations Experience across organisational design, process improvement or service delivery optimisation Consultancy experience, or industry experience with a strong consulting background Confidence working in a matrixed environment and bringing different teams with ...

extension) No DBS required About the Role We are seeking a proactive and customer-focused Care Technology Officer to join the Transformation and Digital Service within a Shared Staffing Arrangement across the London Boroughs of Wandsworth and Richmond. This is an exciting opportunity to contribute to innovative service delivery, using technology to help residents live safely and independently in their own homes. You will play a key role in assessing, installing, maintaining, and promoting care technology solutions while working collaboratively across services and partners. Key Responsibilities Carry out care technology assessments, installations, and risk assessments across ...

aligned to organisational objectives - Experience delivering strategic digital and technology initiatives across infrastructure, cyber security, systems modernisation and digital platforms - Experience improving operational effectiveness, service delivery and organisational capability within technology functions undergoing change or modernisation - Experience of technology governance, cyber security and recognised service delivery ...

strategic account plans tailored to each client's business objectives and needs Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities Negotiate contracts … pricing agreements while maintaining profitability and client relationships Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client onboarding Maintain accurate and up-to-date account information in the CRM system, including pipeline management and sales forecasting Identify market trends ...

homes across the city. This is a key role combining data analysis, business analysis and systems thinking, helping transform how data drives decision-making, service delivery and investment planning. You will work across business and technical teams to turn complex datasets into clear, actionable insights, improving housing services … Support asset lifecycle planning and investment programmes using data-led insights Develop dashboards, reports, heatmaps and performance metrics Enable predictive maintenance and risk-based service delivery models Work closely with Housing, IT and stakeholders to improve systems and data usage Support digital and transformation programmes across the directorate ...

Technology – Education Management Location – UK Business Unit – ORC Compensation – Competitive (including bonus) Overview The Education Manager is responsible for leading the design, development, and delivery of end-to-end training and capability-building services for the Electronic Staff Record (ESR) system. The role ensures that users, payroll teams … trained to maximize system adoption, operational efficiency, and compliance. Responsibilities Training Strategy & Governance Define and execute the ESR training strategy aligned with objectives and service transition plans Establish training governance, standards, and quality assurance processes Ensure compliance with regulatory, audit, and data protection requirements Develop training KPIs, reporting metrics ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … services. Overview Methods is looking for an experienced Technical Architect with a strong Java and Spring Boot background to support customer-specific delivery workstreams and wider digital transformation projects. The role requires hands-on architecture experience across modern service design, integration, cloud-hosted platforms and delivery governance. ...

endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD‐WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL‐based service management, automating operational tasks, and optimising service delivery. IT Operations & Service Continuity: Ability … with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third‐party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost‐effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal ...

Vendor & Service Performance Manager London | Hybrid Working Technology services don't fail because of one team. They succeed when everything works together. We're partnering with a global insurance broker to find an IT Vendor & Service Performance Manager who will sit at the heart of technology operations, owning … service performance across internal teams, strategic suppliers and business-critical platforms. This isn't a traditional infrastructure management role. It's an opportunity to become the single point of accountability for technology service outcomes, influencing senior stakeholders, driving supplier performance and ensuring technology delivers measurable value ...

Vendor & Service Performance Manager London | Hybrid Working Technology services don't fail because of one team. They succeed when everything works together. We're partnering with a global insurance broker to find an IT Vendor & Service Performance Manager who will sit at the heart of technology operations, owning … service performance across internal teams, strategic suppliers and business-critical platforms. This isn't a traditional infrastructure management role. It's an opportunity to become the single point of accountability for technology service outcomes, influencing senior stakeholders, driving supplier performance and ensuring technology delivers measurable value ...