51 to 75 of 122 Service Delivery Jobs in London

bustling banking industry! This is your chance to influence and enhance change management processes across critical systems while ensuring compliance and governance. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support … services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations. Skills: Experienced in IT Service Management or Change Management roles. Hands-on experience in logging, reviewing, and tracking change requests. Proven track record ...

Role: Payroll and HCM Delivery Manager ( Oracle Fusion Cloud)Salary/Rate: £600-700 per day inside IR35 Location: Hybrid Bristol or LondonContract Duration: until March '26 We are currently looking for a Payroll and HCM Delivery Manager (Oracle Fusion Cloud) for our government client. This Payroll … Delivery Manager (Oracle Fusion Cloud) role is hybrid, based between up to 3 days per week on site and the remainder of the week working remotely. There is no further flexibility with expected time on site. Office locations include Bristol or London, as preferred. The contract for the Payroll ...

Role: Payroll and HCM Delivery Manager ( Oracle Fusion Cloud) Salary/Rate: £600-700 per day inside IR35 Location: Hybrid Bristol or London Contract Duration: until March '26 We are currently looking for a Payroll and HCM Delivery Manager (Oracle Fusion Cloud) for our government client. This Payroll … Delivery Manager (Oracle Fusion Cloud) role is hybrid, based between up to 3 days per week on site and the remainder of the week working remotely. There is no further flexibility with expected time on site. Office locations include Bristol or London, as preferred. The contract for the Payroll ...

impact incidents to identify underlying issues and implement permanent fixes. Log and track problems through to resolution and closure to reduce recurrence and improve service stability. Maintain and govern the Known Error Database (KEDB) to ensure documented workarounds are available and knowledge is shared across regional teams. Collaborate with … EMEA offices to maintain standardization and operational integrity. Reporting & Continuous Improvement Produce regular reports and dashboards on incident trends, problem resolution progress, and service performance to provide visibility and inform decision-making at senior levels. Identify opportunities to improve incident and problem management processes, tools, and automation to enhance ...

Title: Lead Technical Consultant – Service Operations - Dynatrace, AppDynamics, Datadog Location: Hybrid (UK, with travel as required) Type: Full-time Do you want to be part of something special? Morela is representing a high-growth start-up redefining IT Operations , led by a serial entrepreneur with a proven track record … building successful businesses. This is your chance to join a team breaking the mold in enterprise service delivery and shaping the future of IT Operations from the ground up. We’re looking for a Lead Technical Consultant who thrives in complex enterprise environments and loves working with cutting ...

Title: Lead Technical Consultant – Service Operations - Dynatrace, AppDynamics, Datadog Location: Hybrid (UK, with travel as required) Type: Full-time Do you want to be part of something special? Morela is representing a high-growth start-up redefining IT Operations , led by a serial entrepreneur with a proven track record … building successful businesses. This is your chance to join a team breaking the mold in enterprise service delivery and shaping the future of IT Operations from the ground up. We’re looking for a Lead Technical Consultant who thrives in complex enterprise environments and loves working with cutting ...

processes and deliver tailored ServiceNow HRSD capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will contribute to project delivery by translating business requirements into functional specifications, enabling the configuration of ServiceNow modules and supporting testing and deployment activities. Your insights will help clients unlock … with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD. Design and deliver ServiceNow solutions that underpin and enable improved HR service delivery, employee communications, and organisational effectiveness. Lead workstreams such as process design, configuration, testing, and deployment. Translate business requirements into ServiceNow system capabilities ...

processes and deliver tailored ServiceNow HRSD capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will contribute to project delivery by translating business requirements into functional specifications, enabling the configuration of ServiceNow modules and supporting testing and deployment activities. Your insights will help clients unlock … with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD. Design and deliver ServiceNow solutions that underpin and enable improved HR service delivery, employee communications, and organisational effectiveness. Lead workstreams such as process design, configuration, testing, and deployment. Translate business requirements into ServiceNow system capabilities ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI's and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Estate – 2019-2025 Azure Cloud End User Compute M365, Teams Active Directory, Exchange on-line Network Cisco, SD-Wan, Firewall, AV equipment JIRA/Service Tools Agile/Scrum methodologies Please note that the IT Infrastructure Team Leader is an immediate start, but you will need to go through ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI’s and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Estate – 2019-2025 Azure Cloud End User Compute M365, Teams Active Directory, Exchange on-line Network Cisco, SD-Wan, Firewall, AV equipment JIRA/Service Tools Agile/Scrum methodologies Please note that the IT Infrastructure Team Leader is an immediate start, but you will need to go through ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI’s and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Apply online only) Azure Cloud End User Compute M365, Teams Active Directory, Exchange on-line Network Cisco, SD-Wan, Firewall, AV equipment JIRA/Service Tools Agile/Scrum methodologies Please note that the IT Infrastructure Team Leader is an immediate start, but you will need to go through ...

complex transformational programs. In this team you will:- Lead and deploy complex SAP solutions and ensuring smooth system integration - Drive contract setup and delivery thereof - Build and lead an effective Delivery Team and ensuring seamless Service Delivery ...

friction in workflows, and drive meaningful improvements across complex investigations and case work. You will operate at the intersection of operations, analysis, and project delivery-ensuring we respond effectively to incidents while identifying and fixing systemic issues. Key Accountabilities: Incident & Investigation Management: Operational Discipline: Ensure timely, accurate, and consistent … processes and operational methodologies. Essential Skills Operational/Analytical Background: Experience in incident management, investigations, operations, or an analytical role within a tech or service delivery setting. Project Management: Ability to plan, manage, and deliver small-to-medium tactical projects independently. Technical Tooling: Proficiency with tools such ...

friction in workflows, and drive meaningful improvements across complex investigations and case work. You will operate at the intersection of operations, analysis, and project delivery-ensuring we respond effectively to incidents while identifying and fixing systemic issues. Key Accountabilities: Incident & Investigation Management: Operational Discipline: Ensure timely, accurate, and consistent … processes and operational methodologies. Essential Skills Operational/Analytical Background: Experience in incident management, investigations, operations, or an analytical role within a tech or service delivery setting. Project Management: Ability to plan, manage, and deliver small-to-medium tactical projects independently. Technical Tooling: Proficiency with tools such ...

team What you’ll be doing Technology and SAP Knowledge : Preferred experience and understanding of technology (SAP, Salesforce, MS Dynamics/Oracle/Service Now) to effectively communicate complex concepts to our target audience Microsoft 365 Proficiency : Proficient in Microsoft 365 applications, including PowerPoint, Word, and Excel, for creating … documentation is accurate and audit ready Business Development & Innovation: Research and recommend new certifications, standards, and operational improvements Support strategic initiatives that enhance our service delivery and client outcomes Client Support: Assist with ad hoc client project delivery as needed with documentation, reporting, and compliance support with ...

proactively managing the European portfolio of cyber defence solutions Ensure robust procedures and practices are developed and maintained driving a culture of cyber safe service excellence Take responsibility for cyber defence systems to ensure alignment to security governance Develop and manage excellent service delivery, working with … bring curiosity empathy and self-awareness. Why work for us? Very competitive salary Excellent healthcare benefits, including access to a 24/7 GP service and physio sessions. 33 holiday days each year (25 days flexible booking with 8 bank holidays). Additionally we offer a holiday purchase scheme ...

Systems (SuccessFactors) Specialist is responsible for the configuration, maintenance, and day-to-day operation of our SAP SuccessFactors platform. The role supports the effective delivery of HR systems and processes by ensuring accurate data, reliable system performance, and a consistent user experience across the employee lifecycle. This position plays … when required. This role is based out of our London office on Worship Street, with 1 day working from home. 1. Support the Delivery of the People Systems Strategy Assist in delivering the People Systems roadmap as directed by the Chief People Officer and in coordination with the broader ...

Analyst/Lead, a pivotal role at the heart of our commitment to safeguarding information and maintaining trust. You’ll lead the development and delivery of our information security programme, protecting our systems, data, and digital assets from evolving threats. This is an exciting opportunity to drive key security … this role develops, we expect the need for a dedicated team of security professionals. This position will then be responsible for the team’s service delivery, including leadership, mentoring, and general support of team tasks. Manage relationships with third-party security vendors and service providers. Prepare ...

plans. IT Operating Model Expertise: Deep and practical experience in the design, implementation, and optimisation of IT operating models, including understanding of technology landscapes, service delivery, and governance. Strategic Acumen: Ability to translate strategic vision into actionable programme plans and drive execution with a clear focus on business … Experience with digital transformation initiatives. IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company. ...

process improvements. Why This Role? You’ll be part of a global operations group that works across the company to enhance customer experience, improve service delivery, and drive collaboration between Support, Product, Engineering, and other core teams. It’s an excellent opportunity for someone with a strong operational ...

solutions that improve efficiency, streamline processes, and enable better citizen services. They operate across multiple departments, using Salesforce as a core platform for managing service delivery, customer engagement, and operational workflows. The firm combines deep industry expertise with innovative technology delivery, and this role will give … with other systems. Key Responsibilities: Develop and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), and Flows. Deliver functionality across Sales Cloud and Service Cloud. Design and implement integrations using Salesforce APIs. Collaborate with architects, admins, and stakeholders to translate requirements into working solutions. Support deployments, fixes ...

proficiency. Proactively identify systemic trends across project portfolios to define, recommend, and implement substantial process and standardization improvements, maximizing internal efficiencies and external service delivery quality. Provide high-level consultation and best-practice guidance to clients, necessitating active participation in client governance structures and the formulation of implementation … continuous, proactive communication of project status and critical path items to all relevant stakeholders, including direct interface with senior client leadership. Implementation and Technical Delivery Direct the design, meticulous configuration, and functional implementation of clinical trial software (e.g., EDC, eCOA) to ensure accurate and efficient data capture. Author, refine ...

business accelerates through organic growth and international M&A, they are looking to recruit a proven Interim COO to support scalable, high-quality delivery and operational excellence. The Role The Interim COO will lead global delivery and operational support, driving consistent, profitable outcomes and executing strategic goals. Reporting … sitting on the Board, the role is accountable for delivered Revenue across all service lines. Key responsibilities include translating strategy into operating plans, leading transformation, overseeing service delivery, M&A integration, IT, and information security, and ensuring Board-level visibility on performance, risk, and client success. ...

business accelerates through organic growth and international M&A, they are looking to recruit a proven Interim COO to support scalable, high-quality delivery and operational excellence. The Role The Interim COO will lead global delivery and operational support, driving consistent, profitable outcomes and executing strategic goals. Reporting … sitting on the Board, the role is accountable for delivered Revenue across all service lines. Key responsibilities include translating strategy into operating plans, leading transformation, overseeing service delivery, M&A integration, IT, and information security, and ensuring Board-level visibility on performance, risk, and client success. ...

includes: General troubleshooting of user devices, systems support for Microsoft 365, Active Directory, Windows servers Network support for firewalls, VPN etc End user support & service delivery General maintenance including patching & updates Improvement projects - upgrades, migrations, deployments Documentation production Support & mentoring to 1st line technicians Requirements You will have ...