51 to 75 of 607 Service Delivery Jobs in London

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity/… knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Managerto join their Technology Team. This … broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered ...

Role: Technical Service Delivery Manager (Technical Account Manager) Location: London, UK - With Occasional onsite presence) Type of role: 6 Month Contract with Potential extension Payrate : £28 Per Hour - £32 Per Hour Inside IR35 Target Industry: Service Providers/Networking Telecoms Are you an operational leader with … foundation in network infrastructure and crisis management? We are looking for a Technical Account Manager to act as the primary operational liaison for key Service Provider clients across Northern Europe and the UK. What You'll Do Drive Incident Escalations: Act as the critical point of escalation during high ...

manage more than €1 trillion in assets. To strengthen our team in the UK (London or Birmingham) we are currently looking for a Client Service Manager We are seeking an experienced leader to head our UK Back Office Support Department. This senior leadership role is responsible … full suite of Back Office applications. The successful candidate will work closely with internal teams, third-party providers, and clients to ensure the delivery of high-quality support services. About the Candidate This opportunity is ideally suited to an accomplished people manager with significant leadership experience in a technical ...

across multiple sites, standardising Technology Platforms & establishing consistent IT Support & MSP provision. The role combines hands-on IT Management with team leadership, Technology Strategy & Service Improvement across x3 London sites. A key focus will be bringing predominantly Microsoft environments into a Shared IT Operating Model, aligning platforms, consolidating … provision and developing consistent service standards. This opportunity would suit an IT Manager with proven management experience who can lead day-to-day operations while overseeing IT Standardisation, Supplier Selection & Service Improvement. ROLE: IT Service Delivery : Lead IT Services, Infrastructure & Support, ensuring reliable delivery ...

Head of Project Delivery We're supporting a rapidly growing technology business delivering innovative infrastructure solutions to public-sector customers across the UK. As part of continued growth, we're seeking an experienced delivery leader to join an established operational leadership team and help oversee the successful implementation … technology-based projects and customer solutions across a diverse portfolio of clients. This role would suit an experienced Project Delivery Manager, Programme Manager, Senior Project Manager, Service Delivery Manager or Head of Delivery who enjoys working at the intersection of customers, operations and technology. The Opportunity ...

Description: Title - Delivery Manager Reference: INET/DM/Oct26 Location: Hounslow Salary : £50,000.00 to £60,000.00 (Based on experience) Job Open date: 09th October 2026 Close date: 08th November 2026 Job Summary We are seeking an experienced and results-driven Delivery Manager to lead large-scale … technology delivery, manage complex enterprise engagements, and drive operational excellence across multidisciplinary teams. The ideal candidate will have a strong track record in managing strategic technology programmes, overseeing delivery performance, strengthening commercial outcomes, and building effective relationships with clients, senior stakeholders, and technology partners. This role requires ...

specified Full-time Senior Operations Job Description Service Architect Main purpose of the job The main purpose of a Telefónica Tech Service Architect will: support service design elements of sales, pre-sales, bid opportunities, service implementation, and service opportunities aligning with Telefónica Techs strategic delivery of Policing services act as the primary service design & architecture interface between the customer and Telefónica Tech. work closely with service delivery and project teams on all new projects and services to be delivered, providing guidance, direction and advice on service architecture and delivery. ...

performing digital services that improve the lives of people across the UK. You will lead a world-class professional services practice focused on Managed Service Operations defining best practice, coaching and developing teams, championing Made Tech’s operational excellence, and continuously evolving our operational models, standards, and capability. … Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will work closely with Service Delivery Managers, engineers, incident ...

Service Operations Engineer Location: Canary Wharf, London (On-site Monday to Friday) Contract: Permanent Hours: Full time 35 hours Purpose of the Role The Service Operations Engineer provides high-quality technical support to colleagues across the business, ensuring a reliable and efficient end-user technology experience. Working … part of the Service Operations team, the role supports hardware, software, collaboration tools, and enterprise applications while contributing to service excellence, continuous improvement, and operational effectiveness. About Just Just We help people achieve a better later life. That’s our purpose and it’s the reason we exist. ...

Title: Service Management Analyst Reports to: Manager, Service Management Department: Service Management Location: London, United Kingdom – Remote Schedule: 9:00 AM – 6:00 PM Eastern Time Term: International Contractor About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity … strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Position Overview We are seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service performance, driving ...

Technical Delivery Manager Join a team where Purpose is at the heart of everything we do, Ambition drives us to be the best we can be, Respect shapes our culture and Trust builds our foundation. We're not just hiring — we're inviting you to build the future with … Working hours: 35 hours per week is full time. Salary: £65,000 - £72,000 depending on skills and experience Location: London Reporting to: Technology Delivery and Enablement Manager By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office ...

Technical Delivery Manager****Join a team where*****Purpose*****is at the heart of everything we do,*****Ambition*****drives us to be the best we can be,** ***Respect*****shapes our culture and** ***Trust*****builds our foundation.**We're not just hiring — we're inviting you to **build the future** with … Working hours:** 35 hours per week is full time.****Salary:** £65,000 - £72,000 depending on skills and experience****Location:** London****Reporting to:*** Technology Delivery and Enablement Manager By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office ...

beyond traditional business development, building trusted public-sector relationships and managing opportunities from first conversation through to successful service delivery. Business Development & Service Delivery Manager – Occupational Therapy Services London, Home Counties and beyond Salary £55,000 plus generous performance-based bonus, negotiable based on experience Full-time … support, company vehicle provided if required About the role Our client is seeking an experienced, highly organised professional to develop its Occupational Therapy assessment service across local authorities and other public-sector organisations. Broader than a traditional BDM role, you will build new and existing relationships, engage commissioners ...

About Service Cloud Service Cloud is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time … resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department on a single intelligent platform. With the industry's fastest-growing AI adoption rate — agentic ...

well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment and technology trends that … role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents. ...

well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment and technology trends that … role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents. ...

harness the power of technology, data, artificial intelligence and innovation to improve outcomes for residents, businesses and staff while delivering sustainable efficiency and service improvement. Reporting to the Executive Director of Corporate Resources, you will lead a diverse portfolio spanning ICT operations, cyber security, digital transformation, data and reporting … enterprise applications, customer technologies, digital inclusion and innovation programmes. About the Role lead the development and delivery of the council's Digital Strategy and overall approach to digital, technology and innovation drive organisation-wide digital innovation and empower services through technology champion innovation, automation and the responsible adoption ...

AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate will … primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, #J-18808-Ljbffr ...

Wealth Management UK LLP in London is seeking a Service Delivery and Support Manager on a 12-month fixed-term contract to lead the Service Centre and Service Delivery teams, ensuring high performance and continuous improvement. You will own incident management, CAB change enablement ...

around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton … where you truly belong, join us to make a difference. Job type Experienced Professional Workplace Hybrid Your Responsibilities We are looking for an IT Service Delivery Analyst to join the Technology team in providing 2nd and 3rd line support to the business. The role requires strong technical capability ...

meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Job Title ICT Service Delivery Shift Technician Working schedule … Pattern Business Sector Data Centre Solutions - Critical Environments Location London, UK Purpose of Job To control and implement deliverables against all allocated Customer Specific Service Level/KPI Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues ...

Wealth Management UK LLP in London seeks a Service Delivery Lead for a 12-month fixed-term contract. The role focuses on ITIL-aligned service management, governance, and continual service improvement across incident, problem and change processes. You will lead CAB activities, manage major incidents when … required, and collaborate with LGT Group to optimise service delivery and auditing readiness. Strong communication and stakeholder engagement are essential. #J-18808-Ljbffr ...

audit leadership, Transformation, Audit Quality, Data Analytics, IT and third‐party providers to ensure a cohesive and effective operating model that supports the audit service line in delivering quality and efficiency through technology. Own and develop the overall ATT support model, defining structure, operating approach and service delivery … meeting business demand. Oversee the transition of ATTs from Transformation into BAU support, ensuring clear handover, readiness and sustainability of support processes. Lead the delivery of support across the ATT landscape, ensuring issues are managed effectively and that audit teams receive timely, high‐quality support. Act as the senior ...

Quartzenterprises in London is seeking a Head of Service Delivery for a 12-15 month FTC to oversee IT service delivery across multiple regions. You will establish service management processes, align ITIL practices, and drive continuous improvement to meet SLAs and client expectations. The role … requires strong leadership, excellent stakeholder communication, and a customer-centric mindset to mentor a high-performing team and ensure consistent service quality. #J-18808-Ljbffr ...