76 to 100 of 142 Service Delivery Jobs in London

Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. You will have a proven background in both being part of a busy service desk but but comfortable going out to clients sites and doing on-site face to face support when needed. This is a great opportunity … growing MSP where they can offer you genuine opportunities for both technical and career development. You will be an integral part of the dynamic Service Delivery Team, at the forefront of delivering the highest levels of service in face-to-face and remote IT support to their ...

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery teams. Picture customer success - retention and developing strong relationships. Maybe you are a 2nd/3rd Line Engineer who is tired of the ticket … enjoy acting as a trusted adviser. We are looking for someone with a strong technical foundation who prefers building long-term relationships over fixing service desk tickets. Either: The MSP Veteran: You understand the pace and multi-client environment OR The Internal IT Professional: You’ve managed ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

Engage senior client stakeholders to understand operational challenges and requirements Qualify opportunities and contribute to go/no-go decision processes Design operating models, delivery frameworks and transition plans for outsourced services Develop high-level solution architecture covering people, process and technology Produce compelling client proposals and solution documentation … Identify risks, assumptions and dependencies within proposed solutions Build business cases and ROI models demonstrating value to clients Collaborate with sales, delivery and technical teams to shape winning bids Key Requirements Experience designing outsourcing or managed service solutions Strong background in operating model design and transformation programmes Experience ...

legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly … necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams ...

effective solutions and optimal resource allocation based on business needs, ensuring efficient resource allocation to achieve optimal value and impact Effectively manage all tenders, service level agreements and relationships with external service providers, leveraging industry best practices to enhance service delivery Security and Compliance Ensure that ...

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large corporations with a client list that is looking ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

Join Police Digital Service as a Recruitment Advisor. Salary starting at £35,000 pa About Police Digital Service To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that … will enable them to adapt to and deal with the complexity of modern criminality. Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across ...

space. This is a hands-on technical leadership role at the intersection of satellite communications and terrestrial mobile network infrastructure, leading the design and delivery of integrated network solutions for enterprise clients and operator partners. You will own solution design from high-level architecture through to detailed requirements … integrators. You will need to be comfortable operating across commercial and technical boundaries, leading deliverables, and validating outputs in a managed or fixed-price delivery environment. What You Will Do Lead end-to-end solution architecture for hybrid satellite and mobile network integration programmes Develop high-level designs ...

will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following ...

Working closely with business stakeholders, the Workflow Developer translates operational needs into robust, secure, and well‐documented technical solutions that support high‐quality legal service delivery and contribute to the firm’s wider digital strategy. The firm operates a hybrid agile working policy allowing employees to work from ...

strong business cases. - Ensure a collaborative approach for solution design across all areas of IT, including IT Systems, IT Business systems and IT Service Delivery. - Work with internal teams to ensure that all solutions delivered are consistent with agreed-upon standards and deliver maximum value to the firm. - Utilise ...

business presentations, making Customer visits Maintaining and developing existing Customer relationships to ensure contracts are renewed and to proactively upsell into Customer base Attending 'Service Review' meetings with existing Customers to improve relationships, communication and to facilitate an upsell/renewal Acting as the escalation point for any Customer … internally and externally to ensure that negotiations/deals progress smoothly. Internal contacts include: Pre-Sales Solution Architects, Framework Manager, Bid Team, Marketing Team, Service Delivery Managers, Sales Support, Finance, Head of Public Sector Sales and Senior Management such as CEO, Group Sales Director. External contacts will vary ...

centred on investment-backed lending and retail savings, utilising cutting-edge technology including Thought Machine Vault and Salesforce, with a digital-first, AI-augmented service model. The Role The Head of Operations will initially design and build all customer-facing operational processes, financial crime workflows, and credit operations capabilities … ahead of regulatory approval. Post-launch, the Head of Operations will transition to governing service delivery, ensuring operational excellence, regulatory compliance, and customer outcomes meet the standards required of a newly authorised bank. Key Responsibilities of the Head of Operations: Design and build customer operations capabilities from inception ...

technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales … team overachieves on expectations. Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/service gaps. Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients. Identify any instances ...

Finance, IT, and external vendors Translate business requirements into functional payroll solutions Lead client workshops, design discussions, and knowledge transfer sessions Team Leadership & Delivery Lead and mentor payroll consultants and analysts Review functional specifications, configuration, and deliverables Support project planning, estimations, and risk management Your Profile Essential skills/… payroll for UK Expert for End-to-End Payroll process SAP SuccessFactors Certified in: Employee Central Payroll (ECP) Highly Experienced in SuccessFactors ECP Support Service Delivery Manager expertise Has support experience on different Payroll Change Requests/issues Mapped G/L accounts to wage types to make ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

across a regional platform, overseeing assets exceeding 100MW in capacity. Key responsibilities Lead operations across multiple live data centre sites, ensuring consistent uptime and service delivery Take full ownership of critical facilities infrastructure, including power, cooling, and associated systems Drive reliability and performance of all M&E assets ...

Performance Transformation: Shift the team mindset from “in-month forecasting” to pipeline development and long-term strategic account growth Collaboration: Work closely with Marketing, Service Delivery, and Technical teams to ensure alignment across customer lifecycle touchpoints Talent Strategy: Leverage the UK market to ensure MTI are employing high ...

business. Ensuring practices are compliant with regulatory bodies’ expectations. Personal Effectiveness Managing time effectively. Ability to prioritise and re prioritise work and manage service delivery targets within tight constraints. Strong communication skills, using appropriate language and style of communication that is relevant to the situation and circumstances ...

leading global brands Significant commercial runway with investment to expand market share High visibility and influence across UK&I and global leadership teams Multi-service impact across Recruitment, MSP, RPO and Talent Advisory The opportunity to build, lead and scale a high-performing team Backed by a brand with … strong momentum, investment, and long-term partnerships What You’ll Be Doing You’ll lead the strategy, growth, and delivery of a portfolio of enterprise clients across the UK & Ireland, driving value, performance, and long-term partnership success. Own and evolve account strategy: Shape the direction and success ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...