76 to 100 of 607 Service Delivery Jobs in London

Title: Service Delivery Engineer (Network Engineering) Salary Range: Competitive based on experience Location: London, UK Overview: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard … story. means helping shape our vision, structures, and systems; playing a key‐role as we launch into our ambitious future. We're looking for Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship ...

agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.## **About Agentforce Service**Agentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered … Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning **customer service, IT Service Management (ITSM), and HR service** to unify service delivery ...

DIGITEC GmbH seeks a Service Delivery & Supplier Manager to own the end-to-end lifecycle for our D3 and OMS platforms—from validation to onboarding, go-live and BAU. You will govern service levels globally, define and improve the service delivery framework, and steer supplier ...

Telefónica Tech is seeking a Service Delivery Associate to manage the operational relationship with assigned customers in the UK, within the Service Delivery Office. You will support Tier 2 activities, develop customer understandings, and contribute to service reviews and reporting. You will create … update customer documentation, drive improvements, and support the SDMs with reporting, onboarding, and continuous service enhancement across ITIL-aligned processes. #J-18808-Ljbffr ...

location: London, White City, hybrid 1-2 days a week on site Contract Type: Permanent The team You'll be joining the Network Engineering & Delivery function within Group Technology's Architecture & Networks team, reporting to the Head of Architecture & Solutions. This team is responsible for building and operating … through to broadcast media transport and cloud connectivity. We're evolving towards a NetDevOps operating model where automation, infrastructure-as-code, and engineering-led service management are central to how we work. The role The Network Service Manager is a pivotal leadership role responsible for the operational excellence ...

Müller’s Solutions is seeking an experienced Service Delivery Manager with mandatory Airline/Aviation industry experience to lead end-to-end IT service delivery from Saudi Arabia. You will manage client relationships, ensure SLA/KPI compliance, and coordinate cross-functional teams to deliver high … quality IT services. Key responsibilities include incident and escalation management, service reviews, and performance reporting. #J-18808-Ljbffr ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL-based ...

Apex Group Ltd is seeking a Head of Cyber Advisory & Service Delivery to drive global cyber security strategy, advisory capabilities, and service delivery across financial services, asset management, and fund services. The role balances risk, governance, and operational excellence while partnering with technology and client teams. … Based in a regulated, multi-jurisdictional environment, you will lead a global team, own service delivery, define KPIs, and ensure resilience and regulatory alignment. #J-18808-Ljbffr ...

Apex Group Ltd is seeking a Head of Cyber Advisory & Service Delivery to lead global cyber security services across our regulated financial services platform. You will shape strategy, governance, and client-facing delivery in a multi-jurisdictional environment. Responsibilities include owning the end-to-end cyber service delivery, defining operating models, tracking KPIs, and ensuring regulatory alignment across GDPR, DORA and other frameworks while partnering with Technology, Operations and #J-18808-Ljbffr ...

deliver high-quality technical solutions for customers across post-production, broadcast, production and live services environments. Working closely with Sales, Technical Solutions, Professional Services, Service Delivery and vendor partners, the role is responsible for understanding customer requirements, designing appropriate solutions, supporting commercial opportunities and ensuring a smooth transition … shared storage, archive, ingest, transcoding, media asset management, workflow orchestration, cloud, hybrid and remote production services. Provide technical input into proposals, scopes of work, service descriptions, statements of work, tender responses and customer presentations. Create and confidently deliver technical presentations, demonstrations and solution walkthroughs to internal and external audiences. ...

across multiple sites, standardising Technology Platforms & establishing consistent IT Support & MSP provision. The role combines hands-on IT Management with team leadership, Technology Strategy & Service Improvement across x3 London sites. A key focus will be bringing predominantly Microsoft environments into a Shared IT Operating Model, aligning platforms, consolidating … provision and developing consistent service standards. This opportunity would suit an IT Manager with proven management experience who can lead day-to-day operations while overseeing IT Standardisation, Supplier Selection & Service Improvement. ROLE: IT Service Delivery : Lead IT Services, Infrastructure & Support, ensuring reliable delivery ...

Title: Service Design Specialist Job Function: Service Function: Cyber Security Location: Birmingham, Bristol, Glasgow, London, Manchester Job Location: GBR-London-BTHQ One Braham Advertised Salary: Competitive + Benefits Salary: Competitive Salary + Benefits (Internal grade D) Salary: Level D Position Type: Full-time Contract: Permanent Weekly Hours: 37.5 … BEFORE APPLYING: Role requires SC (security clearance) Minimum 5 years UK working history About the role Through the development and governance of Low Level Service Designs (LLSDs), operational processes and customer-facing service documentation, the role ensures contractual, business and technical requirements are translated into robust, scalable ...

leadership. You will lead a technology team of around 14 people, with three direct reports, and oversee technology infrastructure, business systems, cyber security, architecture, service delivery, suppliers and technology governance. Working closely with the Head of Digital and Head of Data & Insight, you will help develop and deliver … supports organisational priorities and delivers measurable value. Key responsibilities Develop and deliver the organisation's technology strategy Lead technology operations, infrastructure, business systems and service delivery Lead and develop the technology team Provide strategic technology advice to senior stakeholders Oversee technology architecture, applications and systems integration Drive service ...

records, asset management and ticketing systems Coordinating equipment moves, decommissions and disposals Managing third-party access, deliveries and vendor activities Supporting incident management and service delivery Training, mentoring and supporting new team members Leading shift activities and supporting projects from design through to handover Working closely with … client, Data Centre Manager and Service Delivery Manager to improve operational processes What we’re looking for: Essential: previous experience working within a banking or financial services IT environment Strong Data Centre MAC experience, particularly IT hardware deployment Extensive structured cabling experience across copper and fibre Strong fault ...

Summary: Salesforce Platform Specialist, AI and Automation Company: Live Nation Department: Global IT, Global Salesforce Team Location: London Reports to: Global Salesforce Team Service Delivery Manager Working Hours: Full-time, 40hrs per week WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised … Business and Live Nation for International. Working within a team of Salesforce Developers across the globe to deliver best-in-class technology solutions and service to our business partners. This role is responsible for developing global Salesforce solutions using technologies such as SFDC (Salesforce.com), Heroku, and J2EE (Java ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E and ICT tasks. Working hours: Continental shift pattern - 12-hour … 6am. Key Duties and Responsibilities Technical Resource Witness all critical works on site. Management of M&E tasks to ensure service delivery meets expectations. Assist in scenario testing and training for the site teams. Site Availability Maintaining zero customer downtime including any breaches to contractual SLAs and KPIs. ...

grow a portfolio of existing and new customer accounts across commercial and mid-market organisations. Identify, qualify, and secure opportunities for upselling, cross-selling, service expansion, and new customer acquisition. Build strong relationships with key stakeholders, including senior decision-makers and business leaders, developing a deep understanding of customer … portfolio of solutions and services, including Data Centre, Security, Infrastructure, Modern Workplace, Networking, and Audio Visual solutions. Collaborate with pre-sales consultants, solution architects, service delivery teams, and vendor partners to develop compelling customer solutions. Maintain ownership of pipeline management, forecasting, CRM records, and account reporting to ensure ...

Location: Battersea, South West London – hybrid working Salary: £60,000–£70,000 plus performance bonus Hours: Full-time Reports to: Head of Service Management We’re looking for a Senior Service Manager to own service delivery for a portfolio of customers, including senior stakeholders and regulated … environments. In this hands-on, customer-facing role, you’ll build trusted relationships, run effective service governance and coordinate internal teams to maintain service performance. During escalations and major incidents, you’ll provide calm leadership and clear communication, balancing customer needs with our service commitments and commercial ...

overcome challenges, innovate, and drive new business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus … reaches scale, establishing the partnerships, operating models, and commercial foundations that will accelerate long-term growth. Working at the intersection of product, commercial and delivery teams, you'll ensure Hansen is positioned to maximise partner-led opportunities, as our solutions and market readiness continue to evolve. Reporting directly ...

Looking for an opportunity to lead service excellence in a fast-growing technology environment? A leading Nordic IT services provider with a strong presence across Europe, this organisation delivers end-to-end digital transformation solutions for businesses of all sizes. Known for its customer-first approach, it offers expertise … innovation, and sustainable growth, it has built a reputation for helping clients harness technology to achieve measurable business outcomes. The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Ready to take ...

Want to accelerate your career? Electrify your potential as a Service Management & Cyber Security Director and join the fastest growing motorsport on the planet! About Formula E: Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability. Hosting over … message to help alter perceptions and speed-up the switch to electric mobility. The Role: Reporting directly to the Chief Technology Officer (CTO), the Service Management and Cyber Security Director is accountable for designing, implementing, and safeguarding the technology processes that power Formula E. This dual-focus leadership role ...

providing exciting career opportunities that help our people grow. For more information, visit WPP.com. This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will … execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ...

Managed Services to lead and scale a global managed IT and security services function across the UK and offshore locations. The role will own service delivery, operational performance, customer experience and commercial profitability, driving a consistent, scalable and commercially sustainable operating model. Key Responsibilities Lead global Service Desk, Field Engineering, NOC, SOC and internal IT support operations. Define and implement managed services strategy, operating models and service improvement initiatives. Own service performance, SLAs, operational risk, customer satisfaction and executive escalations. Drive profitability, margin improvement, cost optimisation, resource utilisation and capacity planning. Standardise service ...

professionals and their patients. Together, let’s advance the world of minimally invasive care. Job Description Primary Function of Position: Lead the International field service organization in the specified region ensuring service activities are performed and implemented per service agreements and warranty obligations. Drive organizational growth … development to meet changing customer needs. Roles and Responsibilities: This position has responsibility and authority for: Manage and develop Field Service Engineers in the specified region. Develop and implement processes to drive efficiencies and create a scalable business unit to support overall service business requirements. Attract, retain ...