76 to 100 of 122 Service Delivery Jobs in London

activities related to ICT services, including planning, design, and architecture in addition to maintenance of network and system solutions Design and support IoT service platforms Manage the full lifecycle for provided equipment and services Take responsibility for ICT services operations including 1 3/12 networks firewalls security services … Detailed planning, designing and developing of ICT services including network and server applications Network element configuration including day-to-day service delivery Network and server implementation and optimisation including designing and testing procedures Service, network and hardware migration planning and execution Proof of concept testing and acceptance ...

opportunity to influence strategic transformation from day one. We are embarking on a major IT outsourcing and offshoring programme designed to optimise cost, enhance service quality, and enable significant transformation across the retained technology organisation. To support this, we’re seeking an experienced Commercial Lead to shape, negotiate … days per week with occasional travel to India throughout the engagement period. Key Responsibilities Lead complex commercial negotiations with a preferred panel of IT service providers, technology vendors, and offshore partners. Develop and implement vendor management strategies that maximise value and minimise risk. Create commercial frameworks and pricing models ...

within the public sector and focuses on improving services through innovative technology solutions. It is a medium-sized organisation committed to efficient and effective service delivery. Description Analyse existing business processes to identify inefficiencies and recommend improvements. Collaborate with stakeholders to document and optimise workflows. Develop and implement process ...

Head of Delivery (Development) North London 110- 125k + 20% Bonus The Head of Delivery for Development is responsible for overseeing the delivery of development projects and change requests across the organization, ensuring alignment with the strategic targets and roadmaps defined by the IT director and business … leaders. This role ensures the successful execution of projects, driving operational excellence, and meeting business objectives. This leader will manage end-to-end delivery of large IT programs, implement automation strategies, and optimize processes to achieve significant operational efficiencies. The ideal candidate will have a proven track record ...

+ allowances & benefits (detailed below) About the Role We are seeking an experienced Senior Manager, Data Centre Operations to lead the operational performance, service quality, and resilience of a major carrier-dense, globally connected data centre campus. The site supports mission-critical colocation services, high-density deployments, extensive interconnection …/7 operational demands. This role oversees facilities operations, engineering/M&E teams, and incident management processes while ensuring excellence in service delivery and compliance with strict availability, safety, and security standards. Key Responsibilities Operational Leadership Oversee day-to-day data centre operations, ensuring consistent adherence ...

management, people development and leadership for junior team members •Respond to real-time alerts and dashboards for compute, storage, and networking resources to detect service-impacting events. •Perform initial triage and isolation for incidents following established runbooks and procedures. •Document incidents, actions, and outcomes accurately in the incident management … system. Support service delivery and SLA compliance •Ensure thorough shift handovers documenting operational status and ongoing incidents. •Investigate and resolve incidents escalated from L1.5 Engineers, conducting in-depth analysis of compute, storage, and network issues. •Develop and refine troubleshooting guides, runbooks, and knowledge base articles. •Coordinate with engineering ...

firewall security. •Troubleshoot network connectivity incidents (this includes routing, switching and security). •Build, configure and maintain network infrastructures as per best practices. •Identify service improvements to reduce risk and improve stability. •Producing high quality implementation scripts, test plans and change controls for all network changes •Respond to real … time alerts and dashboards for networking resources to detect service-impacting events. •Perform initial triage and isolation for incidents following established runbooks and procedures. •Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance •Investigate and resolve incidents escalated from ...

firewall security. Troubleshoot network connectivity incidents (this includes routing, switching and security). Build, configure and maintain network infrastructures as per best practices. Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes Respond to real … time alerts and dashboards for networking resources to detect service-impacting events. Perform initial triage and isolation for incidents following established runbooks and procedures. Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance Ensure thorough shift handovers documenting operational ...

happens next is where the real opportunity lies. The business sits at the intersection of long-term structural growth, national importance and mission critical service delivery . It operates 24/7 in a highly regulated environment, with significant ongoing capital investment and a clear mandate to scale … mandate to shape culture, performance and future capability. Key elements of the role include: Translating group strategy into a clear, site-level vision and delivery plan Leading large, multi-disciplinary teams in a 24/7 operational environment Owning safety, resilience, risk and regulatory compliance at the highest standards ...

coordinate system updates and ensure data relevance. Assist with facilities-related projects, ensuring timely and budget-conscious delivery. Maintain and prioritise the ServiceNow Workplace Service Delivery product backlog. Monitor system development progress and support quality assurance processes. Generate reports on space utilisation, asset performance, maintenance, and costs. ...

role within the global Deal Services organization, nested within the larger Global Technical Sales organization. Within their responsible region, the CEM will define Deal Service solutions based on the client’s business needs. The CEM will also work closely with core stakeholders within Field Sales, Sales Engineers, Customer Success … client’s needs Prepare cost and timeline estimates, and set client expectations Manager opportunities and pipeline Communicate requirements and handover deals to the Deal Service delivery team for execution Drive sales initiatives across the Field Sales organization to drive overall Deal Services performance What You Will Bring: Bachelors ...

licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting opportunity within our Service Delivery team for a Software Asset Manager. This is a fantastic role for someone with a passion for IT asset management, process improvement ...

Committee. This position provides an opportunity to work with senior level representatives from industry and Government to support the effective engagement and better public service delivery through technology. This role would suit an articulate and well-connected person, with an understanding of the working of Whitehall and various ...

Committee. This position provides an opportunity to work with senior level representatives from industry and Government to support the effective engagement and better public service delivery through technology. This role would suit an articulate and well-connected person, with an understanding of the working of Whitehall and various ...

trends, and competitive movements. Collaborate with senior leadership to integrate the crypto practice into the firm’s wider FinTech strategy, ensuring consistent brand and service delivery. Required Experience Minimum of seven years’ experience within FinTech, executive search, or technology recruitment, including at least three in a leadership or practice ...

maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure ...

client has an immediate requirement for an experienced Client Direct Project Manager to play a pivotal role within the Projects Delivery Department. In this position, you will take full ownership of delivering end-to-end programmes, working closely with sales, operations, and engineering teams to manage project scope across … exciting opportunity for a highly capable and experienced Project Manager to join an established organisation, with the scope to influence, enhance, and elevate service delivery at every stage. Key Responsibilities Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor ...

very close relationship with tldraw’s engineering and product team, initially learning from them and ultimately exchanging ideas to continually improve both our service delivery but also the product itself. The Person You’ve been a software engineer for a number of years, the most recent of which ...

motivate and develop a team. This is an exciting opportunity to play a pivotal role in shaping how property data drives strategic decisions and service delivery. You'll work in a collaborative environment, leveraging technology and innovation to deliver value for money and improve outcomes for residents.Interested?Apply today ...

upselling, cross-selling, and new business development. Lead strategic pitches and negotiations for complex deals and partnerships. Maintain high standards of client satisfaction and service delivery. Reporting & Forecasting Monitor team pipeline and sales activity using CRM tools (e.g., Salesforce). Provide regular updates to senior leadership on team performance ...

capabilities in budgeting, vendor management, and hands-on technical support. This role requires a thinker with excellent leadership and interpersonal skills to drive performance, service excellence. Key Responsibilities Lead and mentor a small team of IT support professionals across multiple retail locations. Ensure high availability and performance of retail … systems including POS, inventory, and back-office platforms. Manage the IT support budget, including forecasting, cost optimisation, and reporting. Oversee vendor relationships, contracts, and service level agreements (SLAs). Provide hands-on support and troubleshooting for hardware, software, and network issues. Implement and maintain ITIL-based service management ...

Field Engineer We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. Despite being relatively young, the business has quickly become a trusted partner for a wide range of progressive property owners across London. We're now looking … enthusiastic, hands-on IT Field Engineer to join our service delivery team and play a key role in delivering high-quality connectivity to customers across the city. About you You'll thrive in this role if you are someone who: Is trustworthy, honest and takes pride in doing ...

Field Engineer We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. Despite being relatively young, the business has quickly become a trusted partner for a wide range of progressive property owners across London. We're now looking … enthusiastic, hands-on IT Field Engineer to join our service delivery team and play a key role in delivering high-quality connectivity to customers across the city. About you You'll thrive in this role if you are someone who: Is trustworthy, honest and takes pride in doing ...

Data Scientist: Up to 85k Xcede has recently partnered with a UK-based workforce technology company that builds intelligent staffing platforms for service-led organisations. As they continue to scale their 50-person team, this role will have a tangible impact on how organisations plan, allocate, and utilise their … operational data, helping to improve how labour is forecast, scheduled, and optimised. The role involves developing data-driven systems that anticipate demand, improve service delivery, and surface actionable insight across a portfolio of well-known consumer-facing brands. You’ll also contribute to building scalable analytics tools ...

expand and cultivate ecosystem partner resources and networks, forming a robust ecosystem that enhances Alibaba Cloud’s overall product sales, technical solutions, and delivery capabilities. Strategic Cooperation Agreements & Execution • Based on annual business objectives and partner collaboration policies, identify and mobilize partner resources, design and negotiate cooperation agreements. • Develop … long-term cooperation between Alibaba Cloud and ecosystem partners, including but not limited to long-term business planning, project team building, joint business development, service & delivery collaboration, and joint solution promotion. Supporting Ecosystem Partner Development (Industry Ecosystem) • Guide partners to build businesses based on Alibaba Cloud. • Provide direction ...