76 to 100 of 720 Service Delivery Jobs in London

Previous applicants need not apply. The Asset, Quality and Contracts officer falls within the Digital Services Assurance department which follows the ITIL standards of Service Management, empowering technology, and process to ensure the users have the best possible experience and outcomes, both externally and internally for the staff within … legislation, the ability to work unsupervised and proactively. Being a diligent staff member with an eye for detail and a passion for improving the service, the post holder will work closely with all elements of the Digital Services teams to deliver the best outcomes of the service ...

Workday HCM Manager - AMS is responsible for leading the delivery of Workday Application Managed Services (AMS) for a portfolio of clients. Acting as a trusted advisor, the role combines Workday functional expertise, customer relationship management, operational leadership, and people management to ensure exceptional service delivery and customer … success.The Manager partners with Service Delivery Managers, Client Partners, Engagement Managers, and consulting teams to deliver ongoing support, enhancements, optimisation initiatives, and strategic guidance while driving operational excellence and team development.Key Responsibilities:Service Delivery & Customer ManagementLead the successful delivery of Workday HCM AMS services across ...

Service Desk Lead Rate - 450 - 500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic … opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high ...

Purpose of Position The Customer Success & Onsite Services Manageris responsible forensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts. Acting as the primary post‐sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long‐term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK. Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite ...

month Contract role 🔍 What we’re looking for: This role is ideal for someone who thrives at the intersection of commercial operations, service delivery, and vendor governance. Key experience required: • Strong background in contract management and vendor governance (Finance Systems or IT preferred) • Proven experience in service delivery oversight or service management (ITIL exposure is a plus) • Solid understanding of procurement processes and RFP management • Experience supporting commercial negotiations • Strong analytical skills (spend analysis, SLA tracking, performance monitoring) • Exposure to PMO processes and project delivery • Advanced skills in Excel, Power BI, and contract ...

AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate will … primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, #J-18808-Ljbffr ...

Months initial contract £495 per day (Inside IR35) Hybrid/London - 1-2 days per week on site We are seeking an experienced Service Manager/Change Manager to oversee IT Service Management operations while governing the end-to-end Change Management process. The role will be responsible … ensuring service stability, SLA compliance, operational excellence, and effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern ...

Sofware Delivery Manager Department: Technology Employment Type: Permanent - Full Time Location: London Description Our Team The Product Delivery team are responsible for delivering transformative change for UKTV across major products within the media supply chain. Our team consists of Product Managers, Business Analysts, Software Delivery Managers, Service Delivery Managers and Support & Change Analysts. We are focused on delivering functionality that provides key business and user improvement. As well as delivering change on time and within budget, the team also enable the business to define and prioritise the technical, commercial and operational work key for UKTV. ...

Appvia is seeking a Senior Service Delivery Manager to own day-to-day service delivery on a secure public sector engagement. You will ensure tickets, incidents, and SLAs are managed effectively, coordinating with technical teams, suppliers, and customer stakeholders to maintain high service quality. Hybrid ...

Quartzenterprises in London is seeking a Head of Service Delivery for a 12-15 month FTC to oversee IT service delivery across multiple regions. You will establish service management processes, align ITIL practices, and drive continuous improvement to meet SLAs and client expectations. The role … requires strong leadership, excellent stakeholder communication, and a customer-centric mindset to mentor a high-performing team and ensure consistent service quality. #J-18808-Ljbffr ...

Delivery Manager - Software Application Integrations Location: London (Hybrid) Salary: £54,500 - £61,000 + Benefits Contract: Fixed Term (12 Months) The Opportunity. We are seeking an experienced Delivery Manager to join a large and complex organisation undergoing significant digital transformation. This is an exciting opportunity to lead … successful delivery of software development and integration initiatives while ensuring a smooth transition into operational support and continuous improvement. Working across multiple business and technology teams, you will be responsible for managing software delivery workstreams, overseeing system integrations, driving stakeholder engagement, and ensuring projects are delivered effectively from ...

looking for a Service Delivery Manager to establish and lead a consistent, insight-led approach to service delivery and reporting across our network of partners and intermediary clients. This is a newly created role, giving you the opportunity to shape the frameworks, reporting standards and governance ...

combining high-quality patient care with a key role in shaping and developing services. The post holder will play an important part in the delivery of APMS services, supporting the achievement of contractual and quality targets while driving continuous improvement across the practice.The role will also contribute … ensure that care remains accessible, effective and responsive to the needs of patients and the wider community.Main duties of the jobThis role combines clinical delivery, leadership, service development and digital transformation, supporting the practice to deliver safe, effective and patient-centred care to a diverse population.The post holder ...

Regulatory Reporting Analystup to 45KQuant Capital is urgently looking for a Service Delivery Manager/Regulatory Reporting Analyst to join our high profile client.Our client is a fintech50 business changing the world of MiFID regulation and transaction reporting. They are a truly disruptive financial technology business.The Service Delivery Manager/Regulatory Reporting Analyst will be responsible for new client onboarding projects and projects which will help to continue to develop and implement innovative new business solutions for its client base, based on its highly configurable software platform.• Managing the process of on-boarding new clients ...

take, guiding us to deliver impact how and where it matters most.Connect to your opportunity We are seeking an experienced and highly motivated Technical Delivery Manager to support the successful delivery of complex, high-impact technology programmes and projects across our work in central government. This role needs … strong delivery professional who thrives in fast-paced environments, with a deep understanding of Agile methodologies, the GDS Service Standard, a proven track record in the public sector, and a passion for driving digital transformation to serve the public effectively. As a Technical Delivery Manager, you will ...

ensuring seamless execution across markets and functions, helping deliver an outstanding client experience. This role does not own client strategy, thought leadership, or insight delivery responsibilities. What will you be doing? Client & Account Coordination Support International Key Account Directors in the day-to-day management of international clients. Manage … local market teams and other internal teams as necessary. Commercial, renewal & Contract Support Support with administration and documentation of client contracts: Letters of commitment, Service level agreements, Requests for quotes/proposals, Third party agreements Collect inputs to support pricing, proposal and renewal processes Partner with Finance regarding invoicing ...

accurate and compliant handling of premium, claims and bordereau transactions. The role provides leadership across both onshore and offshore processing teams, driving operational excellence, service delivery, process standardisation and continuous improvement. Working closely with broking, technical, claims and finance teams, the Head of Processing will ensure processing activities … support the business’s growth ambitions while maintaining appropriate controls and client service standards. This role will play a key part in the ongoing transformation of Bowood & Programs Operations, helping to deliver improved scalability through process redesign, automation, workflow tools and enhanced use of data. What will ...

accurate and compliant handling of premium, claims and bordereau transactions. The role provides leadership across both onshore and offshore processing teams, driving operational excellence, service delivery, process standardisation and continuous improvement. Working closely with broking, technical, claims and finance teams, the Head of Processing will ensure processing activities … support the business's growth ambitions while maintaining appropriate controls and client service standards. This role will play a key part in the ongoing transformation of Bowood & Programs Operations, helping to deliver improved scalability through process redesign, automation, workflow tools and enhanced use of data. What will ...

leading independent technology partner and global integrator with 30+ years of experience and an 800+ team, specialising in end-to-end connectivity solutions. The Service Delivery Manager role ensures all client contractual obligations are met efficiently within the Service Delivery team, focusing on physical support operations … client environments. You will work with account managers to develop client relationships, acting as a single point of contact for delivery and #J-18808-Ljbffr ...

exciting opportunity for an experienced IT Service Manager to lead service management across a complex technology estate supporting a highly regulated scientific environment. You will be responsible for service performance, availability, supplier management, continual service improvement, stakeholder engagement, and ensuring high-quality IT services that meet … business and user needs Client Details This role is based within the public sector in central London. Description Lead the delivery of high-quality IT services across multiple platforms, systems, and suppliers. Drive service excellence and user satisfaction through effective service management practices. Apply ITIL principles ...

opportunities that help our people grow. For more information, visit WPP.com.Why we're hiring:This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will … execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ...

business.Our HR Reimagined advisory team offer our clients a number of strategic advisory services that cover the breadth of HR strategy through to delivery of value-added services through HR experience design. We are looking for new team members that can bring a fresh perspective on delivering HR strategy … building upon your existing experience of working across multiple components of HR, which may include but is not limited to HR Operating and Service Delivery Model, Future of HR, HR Capabilities development and HR Strategy. Successful candidates will demonstrate;Experience of leading HR Transformation workstreams to support organisations ...

business-facing security lead, working under the direction of the Account Security Director (vCISO). The role ensures that business objectives, security requirements and service delivery activities remain aligned. Acting as a trusted advisor to business and operational stakeholders, the BISO promotes the effective integration of security requirements … into service delivery, operational processes and business change activities. Working closely with service teams and specialist security functions, the BISO supports the implementation of security governance arrangements, facilitates stakeholder engagement and helps drive continual improvement in security maturity, operational resilience and control effectiveness. The role provides leadership ...

across the globe. This structure helps enable knowledge-sharing across categories and regions, streamlining efforts in seeking innovative suppliers that can provide exceptional client service to maximize SCS’s value for the EY organization and the world's supply chain.A key component of SCS is Global Procurement, whose purpose … information and reporting.Successfully leading negotiations for global and regional deals meeting the timelines, scope, and requirements agreed with key stakeholders.Working with senior EYT and Service Line stakeholders to help develop a category strategy which supports the overall global technology strategy.Supporting the broader Technology Sourcing team in the delivery ...

across the globe. This structure helps enable knowledge-sharing across categories and regions, streamlining efforts in seeking innovative suppliers that can provide exceptional client service to maximize SCS’s value for the EY organization and the world's supply chain. A key component of SCS is Global Procurement, whose … reporting. Successfully leading negotiations for global and regional deals meeting the timelines, scope, and requirements agreed with key stakeholders. Working with senior EYT and Service Line stakeholders to help develop a category strategy which supports the overall global technology strategy. Supporting the broader Technology Sourcing team Manage full lifecycle ...