2nd Line Service Desk Analyst - Managed Services Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growng MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk … proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised … driven by client satisfaction and ltop class levels of customer service. This is an office based role (SW8). 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365 More ❯
IT Engineer - Windows, Network, Support Mayfair (On-site) 30,000 - 40,000 Applause IT are proud to be working with a travel software organisation based in Mayfair looking build out their IT support function with an IT Engineer ready to take the next step in their journey/career. As the IT Engineer you need to showcase strong … maintaining servers, conducting regular backups and system security checks, and addressing day-to-day issues. The successful IT Engineer will have experience in the following: Active Directory, PowerShell WindowsServer & VMware WindowsServerWindows and Max OS Azure AD Office 365 & Exchange Server - on site and remote Firewalls … solutions Microsoft Intune and AutoPilot Hardware setups If you are interested in finding out more then click APPLY NOW or send your CV to (url removed) IT Engineer - Windows, Network, Support Mayfair (On-site More ❯
City of London, London, Grosvenor Square, United Kingdom
Applause IT Recruitment Ltd
IT Engineer - Windows, Network, Support Mayfair (On-site) £30,000 - £40,000 Applause IT are proud to be working with a travel software organisation based in Mayfair looking build out their IT support function with an IT Engineer ready to take the next step in their journey/career. As the IT Engineer you need to showcase strong … maintaining servers, conducting regular backups and system security checks, and addressing day-to-day issues. The successful IT Engineer will have experience in the following: Active Directory, PowerShell WindowsServer & VMware WindowsServerWindows and Max OS Azure AD Office 365 & Exchange Server - on site and remote Firewalls … solutions Microsoft Intune and AutoPilot Hardware setups If you are interested in finding out more then click APPLY NOW or send your CV to (url removed) IT Engineer - Windows, Network, Support Mayfair (On-site More ❯
Job Title: Windows Support Engineer – Windows COTS & Integrations Location: Canary Wharf, UK Department: Application Platform Operations/Application Services Purpose of the Role : To ensure the reliable operation, maintenance, and upgrade of Windows-based COTS software, as well as to manage integrations with identity/authentication systems (e.g. Okta), IIS web servers, and supporting … Support/Platform Operations team, ensuring minimal downtime, rapid resolution of defects, continuous improvement, and adherence to internal, regulatory, and security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On … Experience with CI/CD and automation tools for deployment and release. Experience working in highly regulated/risk-sensitive environments (financial markets, compliance, audit). Relevant certifications (MicrosoftWindows/WindowsServer certs; IAM/Okta; ITIL). Personal Attributes: Excellent problem solver; able to work calmly under pressure and manage/prioritize More ❯
Job Title: Windows Support Engineer – Windows COTS & Integrations Location: Canary Wharf, UK Department: Application Platform Operations/Application Services Purpose of the Role : To ensure the reliable operation, maintenance, and upgrade of Windows-based COTS software, as well as to manage integrations with identity/authentication systems (e.g. Okta), IIS web servers, and supporting … Support/Platform Operations team, ensuring minimal downtime, rapid resolution of defects, continuous improvement, and adherence to internal, regulatory, and security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On … Experience with CI/CD and automation tools for deployment and release. Experience working in highly regulated/risk-sensitive environments (financial markets, compliance, audit). Relevant certifications (MicrosoftWindows/WindowsServer certs; IAM/Okta; ITIL). Personal Attributes: Excellent problem solver; able to work calmly under pressure and manage/prioritize More ❯
Job Title: Windows Support Engineer – Windows COTS & Integrations Location: Canary Wharf, UK Department: Application Platform Operations/Application Services Purpose of the Role : To ensure the reliable operation, maintenance, and upgrade of Windows-based COTS software, as well as to manage integrations with identity/authentication systems (e.g. Okta), IIS web servers, and supporting … Support/Platform Operations team, ensuring minimal downtime, rapid resolution of defects, continuous improvement, and adherence to internal, regulatory, and security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On … Experience with CI/CD and automation tools for deployment and release. Experience working in highly regulated/risk-sensitive environments (financial markets, compliance, audit). Relevant certifications (MicrosoftWindows/WindowsServer certs; IAM/Okta; ITIL). Personal Attributes: Excellent problem solver; able to work calmly under pressure and manage/prioritize More ❯
london (city of london), south east england, united kingdom
Xoriant
Job Title: Windows Support Engineer – Windows COTS & Integrations Location: Canary Wharf, UK Department: Application Platform Operations/Application Services Purpose of the Role : To ensure the reliable operation, maintenance, and upgrade of Windows-based COTS software, as well as to manage integrations with identity/authentication systems (e.g. Okta), IIS web servers, and supporting … Support/Platform Operations team, ensuring minimal downtime, rapid resolution of defects, continuous improvement, and adherence to internal, regulatory, and security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On … Experience with CI/CD and automation tools for deployment and release. Experience working in highly regulated/risk-sensitive environments (financial markets, compliance, audit). Relevant certifications (MicrosoftWindows/WindowsServer certs; IAM/Okta; ITIL). Personal Attributes: Excellent problem solver; able to work calmly under pressure and manage/prioritize More ❯
responsible for managing and supporting on-premise infrastructure for our clients, with a focus on firewalls, networking (switches and wireless technologies), virtualization platforms (ESXi and Hyper-V), and WindowsServer environments. You will also handle backup and disaster recovery solutions using Veeam and will have working knowledge of cloud technologies such as Azure. As this is … a customer-facing role, strong communication skills are essential. Key responsibilities: Manage, maintain and support on-premise infrastructure, including firewalls, switches, wireless networks, WindowsServer roles (Active Directory, DNS, DHCP, NTFS), and virtualisation platforms (ESXi, Hyper-V). Administer and support backup and disaster recovery solutions, primarily using Veeam whilst leveraging the cloud for offsite solution. … Deliver intermediate-level troubleshooting and resolution of issues related to networking, server infrastructure, and virtualisation. Provide support for cloud-based environments, with an intermediate working knowledge of Azure. Maintain comprehensive documentation of the infrastructure, configurations, and procedures. Ensure security best practices are implemented across on-premise environments, with a particular focus on firewalls and network segmentation. Providing BAU More ❯
Senior IT Engineer - MSP Barnet (onsite 5 days a week) £40k-£50k (DOE) A Senior IT Engineer with a solid understand of WindowsServer implementation and administration, O365, Azure and an MSP background is required a well-established Microsoft Gold Partner based in Barnet. This tight-knit MSP have been trading for over 20 years supporting … with great L2/L3 experience who are eager to get involved in a range of IT Infrastructure projects. What we're looking for: IT MSP Experience - essential WindowsServer 2016 and above (implementation, migration, administration) Virtualisation: Hyper-V, VMware O365 Admin Centre (SharePoint, OneDrive) Group Policy (DNS/DHCP) Exposure to managing cloud hosted environments … Gianluca @ circlerecruitment . com. Feel free to add me on LinkedIn or call me on for more information Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, WindowsServer, Active Directory London, Barnet, Enfield, Hertfordshire, North London, Networking, IT Support, 1st line, 2nd line, 3rd line, infrastructure, Azure, Cloud, Office 365, VMware, ServerMore ❯
Maintaining accurate system documentation in ConnectWise and IT Glue Installing, configuring, and troubleshooting Microsoft Office Suite applications Configuring and testing workstation hardware, mobile devices, and peripheral devices Administering WindowsServer and Microsoft 365 environments, including Active Directory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an … confidently guide clients through complex challenges. Specifically, you should have experience with: Networking & Security: Cisco switching, VLANs, routing, firewalls, VPNs, non-Cisco network/firewall tech, wireless technologies Microsoft & Server Technologies: WindowsServer, Active Directory, SQL Server, Exchange, Office 365/Microsoft 365 Hardware & Backup: Server hardware (CPU/RAID More ❯
N3, Finchley, Greater London, United Kingdom Hybrid / WFH Options
YourRecruit
Maintaining accurate system documentation in ConnectWise and IT Glue Installing, configuring, and troubleshooting Microsoft Office Suite applications Configuring and testing workstation hardware, mobile devices, and peripheral devices Administering WindowsServer and Microsoft 365 environments, including Active Directory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an … confidently guide clients through complex challenges. Specifically, you should have experience with: Networking & Security: Cisco switching, VLANs, routing, firewalls, VPNs, non-Cisco network/firewall tech, wireless technologies Microsoft & Server Technologies: WindowsServer, Active Directory, SQL Server, Exchange, Office 365/Microsoft 365 Hardware & Backup: Server hardware (CPU/RAID More ❯
North London, London, England, United Kingdom Hybrid / WFH Options
YourRecruit
Maintaining accurate system documentation in ConnectWise and IT Glue Installing, configuring, and troubleshooting Microsoft Office Suite applications Configuring and testing workstation hardware, mobile devices, and peripheral devices Administering WindowsServer and Microsoft 365 environments, including Active Directory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an … confidently guide clients through complex challenges. Specifically, you should have experience with: Networking & Security: Cisco switching, VLANs, routing, firewalls, VPNs, non-Cisco network/firewall tech, wireless technologies Microsoft & Server Technologies: WindowsServer, Active Directory, SQL Server, Exchange, Office 365/Microsoft 365 Hardware & Backup: Server hardware (CPU/RAID More ❯
to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise providing a proactive user and systems support service in a Windows environment. You will have deep experience with Office 365, WindowsServer, Azure and Active Directory and will be a natural problem solver with a passion … for technology. Key requirements include: Strong background in 3rd line IT support and infrastructure management Strong knowledge of WindowsServer and Windows client environments Hands-on experience with Microsoft Azure, Microsoft Intune, and cloud migrations Solid understanding of networking, firewalls, and security best practices Proven track record of technical project delivery As part of More ❯
ensuring traders have the tools to effectively support and advise their clients. The IT Support Engineer will be providing 1st/2nd Line support working with Desktop PCs, Windows Servers and dealer boards, trading platforms and other software applications. As such this is an excellent opportunity to gain exposure to technologies normally out of reach to 1st Line … the following: Good Active Directory experience - password resets and account creation Experience supporting Office 365/Outlook/Exchange/Word/PowerPoint/Excel Proven experience of Windows 10 Desktop support WindowsServer troubleshooting experience eg printer connection issues Basic networking skills with DNS, TCP/IP, LANs, WANs Passion around IT and … position will have some of the below: Intune/MDM experience Networking experience (routers & switches, firewalls etc) Microsoft SQL VMware Endpoint protection technologies Knowledge of HTML/CSS WindowsServer 2012, 2012R2 2016 and 2019 Experience working within the financial sector or supporting financial applications eg Bloomberg The IT Support Engineer will be performing 1st/ More ❯
like Intune, Microsoft Defender, Veeam, and Hyper-V – ALL of which are vital to this position.We seek a skilled Hyper-V Systems Engineer with significant experience in virtualisation. MicrosoftWindowsServer, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In … critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Key Responsibilities: Configure and manage MS Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and WindowsServer administration. Diagnose … and troubleshoot problems with virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Maintain Dell server environment across multiple locations. Provide 3rd Level support to Helpdesk engineers. Lead design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. Knowledge and Skills Required More ❯
Service Provider environment. You'll act as a key escalation point for complex issues, provide advanced 3rd-line support, and contribute to a range of infrastructure projects across server, network, and cloud environments. Key Responsibilities Deliver high-level remote and on-site technical support. Configure and maintain WindowsServer environments, including Active Directory, Group … e.g. Microsoft 365, Intune). Document systems, procedures, and technical changes. Collaborate with 1st and 2nd-line teams to resolve escalated issues efficiently. Skills & Experience Strong knowledge of WindowsServer administration and virtualisation technologies. Experience supporting enterprise backup and disaster recovery solutions. Solid networking understanding (TCP/IP, VLANs, DNS, DHCP, VPN). Familiarity with cloud More ❯
Management of Azure Landing Zone subscription hosting Infrastructure components. Migration of Application Workload from Legacy Management group and Subscriptions to Azure Landing Zone management group and subscriptions. Deliver Server using CIS hardened image for 2019/2022, App Services, SQL Managed Instance, SQL Database Server. Ensure high availability of services. Deliver secure way of network routing using Application … access through SAML SSO. Maintain the lifecycle of Enterprise Application and App registration certificate. Closely working With Security Architect and Team to adhere zero-trust architecture by securing server policy, group policy, defender etc. Tenant security – DDOS, Azure Firewall policy creation and maintain of Application, Network rule along with IDPS to ensure all the inbound/outbound traffic … High Level and Low-Level Designs to meet Customer requirements Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project. Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud More ❯
Management of Azure Landing Zone subscription hosting Infrastructure components. Migration of Application Workload from Legacy Management group and Subscriptions to Azure Landing Zone management group and subscriptions. Deliver Server using CIS hardened image for 2019/2022, App Services, SQL Managed Instance, SQL Database Server. Ensure high availability of services. Deliver secure way of network routing using Application … access through SAML SSO. Maintain the lifecycle of Enterprise Application and App registration certificate. Closely working With Security Architect and Team to adhere zero-trust architecture by securing server policy, group policy, defender etc. Tenant security – DDOS, Azure Firewall policy creation and maintain of Application, Network rule along with IDPS to ensure all the inbound/outbound traffic … High Level and Low-Level Designs to meet Customer requirements Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project. Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud More ❯
Management of Azure Landing Zone subscription hosting Infrastructure components. Migration of Application Workload from Legacy Management group and Subscriptions to Azure Landing Zone management group and subscriptions. Deliver Server using CIS hardened image for 2019/2022, App Services, SQL Managed Instance, SQL Database Server. Ensure high availability of services. Deliver secure way of network routing using Application … access through SAML SSO. Maintain the lifecycle of Enterprise Application and App registration certificate. Closely working With Security Architect and Team to adhere zero-trust architecture by securing server policy, group policy, defender etc. Tenant security – DDOS, Azure Firewall policy creation and maintain of Application, Network rule along with IDPS to ensure all the inbound/outbound traffic … High Level and Low-Level Designs to meet Customer requirements Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project. Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud More ❯
london (city of london), south east england, united kingdom
Tata Consultancy Services
Management of Azure Landing Zone subscription hosting Infrastructure components. Migration of Application Workload from Legacy Management group and Subscriptions to Azure Landing Zone management group and subscriptions. Deliver Server using CIS hardened image for 2019/2022, App Services, SQL Managed Instance, SQL Database Server. Ensure high availability of services. Deliver secure way of network routing using Application … access through SAML SSO. Maintain the lifecycle of Enterprise Application and App registration certificate. Closely working With Security Architect and Team to adhere zero-trust architecture by securing server policy, group policy, defender etc. Tenant security – DDOS, Azure Firewall policy creation and maintain of Application, Network rule along with IDPS to ensure all the inbound/outbound traffic … High Level and Low-Level Designs to meet Customer requirements Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project. Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud More ❯
and systems projects. Key Responsibilities Act as an escalation point for 2nd/3rd line support issues, resolving complex incidents quickly and effectively. Support and administer Microsoft 365, WindowsServer, Active Directory, networking, and virtualisation technologies. Lead CRM-related projects, including implementations, upgrades, and system integrations. Build and maintain CRM workflows, automations, and reporting to improve … parties to manage and deliver system enhancements. Skills & Experience Required Proven background in 2nd/3rd line IT support within a professional environment. Strong knowledge of Microsoft technologies (WindowsServer, Office 365, Active Directory, Azure). Solid understanding of networking fundamentals (switches, routers, firewalls, VPNs). Hands-on experience with virtualisation platforms (VMware or Hyper-V More ❯
as: Microsoft Azure Cloud computing and infrastructure, including: Virtual Machine setup, capacity management and maintenance; Data lakes and data integration; Performance monitoring and optimisation for very large datasets WindowsServer platform and associated technologies, including performing patching & upgrades to Windows and SQL Server Networking and Site-to-Site VPNs Windows laptop builds SQL Server DBA activities, alongside development & coding including PowerShell and service automation Development and testing of our software (in house built) Development and testing of our Power BI and Python-based analytics solutions Key skills and experience: Minimum 2:1 degree (or equivalent) in an IT, Engineering, Science or Mathematics You have a customer More ❯
in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, Teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you … escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windowsserver, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd … deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem More ❯
excellent customer service is also key. This is the ideal role for a motivated professional, with a strong skill set that includes experience of Microsoft Cloud, Desktop and Server products looking to further their career. The ability to find solutions to technical problems that you have not had previous experience of solving by utilising search engines and forums. … some of the skill sets outlined below. Where our client asks for knowledge, they expect an understanding of the relevant technology not necessarily hands on experience: Experience with WindowsServer 2016, 2019 and 2022. Experience with Office365/M365 and Azure. Experience with Hyper-V. Experience of Windows 10 and 11 desktop operating systems. … Basic Knowledge of Mac OSX operating systems. Experience with Windows Active Directory. Knowledge of Windows File/Exchange Servers. Knowledge of networking, DNS, DHCP, TCP/IP and VPN. Experience of troubleshooting and fault finding. Experience with hardware maintenance and repair. Experience with backup and antivirus software solutions. Knowledge of Linux operating systems. If this IT More ❯
trends and continuous improvement across the IT estate. Key Duties: Configure, monitor, and maintain network infrastructure and ensure network security. Support, administer, and assist in the development of server and user infrastructure, including virtualisation technologies. Oversee software across servers and user devices. Maintain compliance with the internal Approved Software List. Administer ERP systems. Monitor and maintain the Microsoft … in a service delivery capacity. Experience with internal and external stakeholders, regulated environments, and ITIL-aligned processes. A combination of the following is preferred: CompTIA (Networking, Security, A+, Server), Microsoft Certifications (e.g. Azure Administrator, Security, Server Hybrid Admin, Power Platform Fundamentals). Membership in relevant bodies such as BCS, IEEE, ISACA, (ISC) , CompTIA, or ITIL/… Essentials. Familiarity with IAM, PAM, XDR, and GRC tools. Proficient in Microsoft 365, Azure, Entra, SharePoint, Exchange, Purview, Intune, Teams, Power Platform, and other Microsoft services. Experience in WindowsServer admin, OS hardening, patching, Hyper-V, VM provisioning, backup, HA, and clustering. Knowledge of AD/AAD, GPOs, Entra ID, SSO, MFA, and Conditional Access. Open More ❯