exposed to various aspects of the business. About you: Bachelor’s degree in Computer Science, Information Technology, or a related field. Familiarity with IT servicemanagement (ITSM) frameworks. Awareness of software development lifecycle (SDLC) and agile methodologies. Competency in Azure SQL, Logic apps, Dynamics CRM and application monitoring more »
warranties and software licences in accordance with the asset register Instigate hardware swapouts within the timescales set out by the available SLA to maintain service availability on failed devices Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware Ark is committed to … safeguarding and promoting the welfare of children and people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives. Training Firebrand’s sector-leading … following world-class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT ServiceManagement & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and more »
of SLA Monitoring and Tracking: oversee the main monitored E2E Network Build Lifecycle KPIs, related with time, cost and quality Supporting decision-making: supporting management and senior leadership to make critical business decisions Oversee Design Quality compliance: oversee the compliance of the design plan avoiding delays for the build … confirm our works have met expected quality standards and there are not significant deviations from HLD and LLD to ensure continuity Build Exception Approval Management: track all of the issues identified during the network acceptance until they are resolved appropriately, devise remedial actions and, when not possible, manage build … or ISO 20000 auditing experience Experience sufficient to obtain practitioner membership of the Chartered Quality Institute (typically two years experience in a Quality/ServiceManagement role) Knowledge and/or auditing qualification in ISO 14001, ISO 20000 and/or ISO 27001 is advantageous What s in more »
long-term engagements. You will formulate and articulate delivery strategies and workable, tactical plans. Reporting directly to the Digital Delivery Director and lead the management, development and growth of a high performing team, where people are excited about the work they are undertaking. Key Responsibilities Keep up to date … value to our clients. Lead proposal generation, delivery and subsequent estimating and contracting activity. Help evolve our Digital Delivery practice and have direct line management responsibilities drive team utilisation, coach, mentor and train our colleagues. Deliver complex digital transformation initiatives keeping key stakeholders informed and engaged throughout. Required Experience … Manager or equivalent role in a consulting organisation. Experience in managing multi-disciplined teams. Experience in technology operating model design including people, process, governance, servicemanagement, technology and contracts. Proven track record of delivering and managing high value Digital projects and programmes. Expertise in estimating, scoping and delivering more »
Analyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using servicemanagement and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and analytical skills, coupled with a familiarity with project more »
Business are looking for a senior digital leader to lead HR Technology platforms and align with Group HR People priorities. The role will require management of global HR Technology resources alongside implementations of services to relative to regional requirements. Job Requirements: To be the Technology representative for HR and … lead the HR Technology team to deliver on agreed outcomes. To partner on the deliverables of the HR Transformation team, Global HR Service Owners and Technology Transformation team in driving end to end customer and colleague digital journeys. A global role covering all HR Software Delivery including responsibility for … budget, people, vendor servicemanagement, contracts and risks. Build a relationship of trust and influence with the HR and Technology Leadership (and especially with the HR COO, Head of Transformation and their leadership) and represent HR on all Technology matters and strategy. Agreement of business strategy and priorities more »
to assist with evaluating and testing products delivered by external system suppliers to ensure that they conform to requirements and methodology. Knowledge in IT ServiceManagement and/or Risk frameworks, and/or international standards is desirable. Analytical skills to establish root causes of defects and incidents more »
companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team … NPS) and sentiment scores. Aim to reduce the overall IT incident per user ratio within BDO, enhancing system reliability and user satisfaction. Oversee the management of the Nexthink platform, ensuring it is effectively deployed, configured, and maintained to monitor our IT infrastructure and end-user devices. Lead proactive resolutions … analysis and reporting, using insights from Nexthink to identify trends and areas for improvement within our IT landscape. You will prepare detailed reports for management, contributing to problem management and change processes. Engage in continuous improvement initiatives, recommending and implementing enhancements to our IT infrastructure, security measures, and more »
gas providers globally? Do you have a strong network of candidates in your dedicated space and a proven track record of delivering high-quality service to clients? If so, we have an exciting opportunity for you to join our direct sourcing team as a Talent Delivery Partner. As a … supplied by our client. You will work collaboratively with various colleagues to develop and deliver effective recruitment services and will ensure all support and servicemanagement processes required to deliver a successful service. You will also have the opportunity to build your own relationships with existing clients and … pathways, dedicated learning programmes such as our Power Hours, Global Mentoring Programme and more throughout your career Transparent and open communication across levels of management The opportunity to make a difference in joining one of our ERG's such as NASHPride, Wo+men@NASH, EthNASHity and NASHability Summer/Winter more »
ongoing support. Key Responsibilities: Lead the installation of Eview Z OS discovery agent across the global Mainframe estate. Integrate discovery solutions with Universal Configuration Management Database (UCMDB) and ServiceNow. Address any connection-level or data discovery issues, working closely with Precisely and internal IT teams. Collaborate with SMEs to … leverages Eview, UCMDB, and ServiceNow, preparing the platform for future state readiness. Explore innovative approaches to utilise Discovery for full end-to-end business service mapping. Key Skills & Qualifications: Extensive experience in infrastructure discovery and configuration management, preferably for IBM Mainframe systems. Proven track record with Eview software … to troubleshoot and resolve complex technical issues. Experience in reporting and dashboard setup, preferably within ServiceNow. Familiarity with ITIL frameworks and best practices in service management. Excellent communication skills for educating and advising team members and stakeholders. Strategic thinking for future-proofing discovery and configuration management platforms. Project more »
To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service … and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you more »
s lives. Responsibilities: Drive risk-based approach to solve complex business problems. Provide expert input to functional teams in areas such as Biostats, Data management, Clinical Trial Supply and Logistics, IRT, Pre-clinical, CMC, Clinical Pharmacology, Translational Sciences, Medical Affairs, Commercial, Regulatory Affairs and Companion Diagnostics. Drive change initiatives … of expertise in partnership with functional groups. Contribute to organisational quality and compliance reporting requirements. Prepare and deliver clear, informative and timely reports for service management. Lead and support the development of management reporting on quality key performance indicators. Establish and maintain regular structured interactions with key stakeholders. … Lead and collaborate with management and operational teams to adjust processes, practices as needed to meet business needs. Work with management teams to set quality targets and report against those targets. Collaborate with teams to identify areas for improvement and implement quality assurance measures. Ensure a proactive risk more »
the global leader in artificial intelligence-enabled solutions for FMCG retailers and CPG manufacturers. From customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations. This is an exciting time to join a fast moving, high growth Company. Our team share a passion … will be responsible for delivery of training for the Assortment & Space suite of products.You will work closely with stakeholders throughout the organization, including Product Management, Professional Services Organization (PSO) and Clients. What You'll Do: This role is expected tobea subject matter expert (SME)forthe SAI Category Planning Platform. … have experience with any of these things, that's an added bonus! Experience working with Grocery Retailers and/or CPGs Knowledge of Category Management processes Expertise and experience with existing Category Planning productsor similar tools (Apollo, Blue Yonder, etc.) About Us SymphonyAI is building the leading enterprise AI more »
West London, London, United Kingdom Hybrid / WFH Options
Centrica
to-market services available to the market today, integrating sophisticated software, trading and structuring and optimizing exposures all the way from long term risk management down to physical trading seconds before delivery. In Centrica Energy we have a diversified portfolio of energy assets under management, and we represent … sets up for further growth, we are looking for an Infrastructure Operations Analyst to join our Infrastructure team and be responsible for operational improvements, service oversight & change and infrastructure stability. You will work closely on delivering projects, changes, stability and resilience on a proactive basis. You'll also work … of Centrica Energy. Centrica Energy Infra are currently in the planning stages of a transformational program of change involving Active Directory migrations, Support and Service reworking, and Global operational realignment with satellite offices. The successful candidate will be asked to help plan and implement this change as well as more »
