Installation Co-ordinator
- Hiring Organisation
- Firstcom Europe
- Location
- Bolton, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
parties Order all customer network and broadband requirements in a timely and accurate manner. Ensure all customer communications are logged on the CRM system and all processes are followed correctly. Assist the setup of customer billing and fixing of rejects during monthly billing process. Ensure all customers are happy … completion of installation and all tasks on CRM system are completed. Request and monitor timely resolution of number porting. Offer support on mobiles/cancellations orders if needed Sell additional products to customer where appropriate and follow retention procedures. Undertake effective time management and completions of set tasks. Demonstrate knowledge ...