CRM Support Assistant
- Hiring Organisation
- University of Salford
- Location
- North West, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £28,000
seeking a dedicated CRM Support Assistant to join our dynamic team at the University of Salford. In this role, you will play a crucial part in our CRM Project department, offering timely and effective support to our diverse community. Your primary focus will be on triaging cases and providing first … line assistance, ensuring a seamless experience for all users. Key Responsibilities Act as first-line CRM support receive, document and triage CRM-related queries from users via email, phone, Teams and other channels. Manage and resolve support requests make an initial attempt to resolve incidents, follow CRM case management processes ...