126 to 150 of 177 CRM Jobs in the North West

products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”) Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota … updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding and provide escalation support should ...

scaling its data and analytics capability. This is a core role in the team , focused on unlocking value from customer data to drive smarter CRM, campaign targeting, and retention strategies. Up to £55,000Near Blackburn/Preston - Hybrid (2 days per week onsite) The company A large and growing … locations across the UK and Ireland . They've built a strong reputation in their sector and are now investing heavily in customer insight, CRM, and analytics to better understand and engage their customer base at scale. The role You'll sit within a growing Customer Insight team , working closely ...

clear line of sight to business impact. Specifically, you can expect to be involved in the following: Analyse customer and transactional data across CRM systems, digital platforms, and surveys to identify behavioural trends and opportunities Develop dashboards and reporting frameworks that track retention, conversion, and customer lifetime value Support campaign … technical stakeholders SKILLS AND EXPERIENCE The successful Customer Insight Analyst will have the following skills and experience: Strong commercial experience in customer insight, CRM analytics, or marketing analytics Proficiency in SQL and Python, with exposure to tools such as Power BI or Tableau Experience with segmentation, lifecycle analysis, and campaign ...

actionable insights. Specifically, you can expect to be involved in the following: Analysing customer behaviour, retention, churn, and lifecycle performance. Partnering with Product, Growth, CRM, Commercial, and Trading team. Translating ambiguous business challenges into structured analytical approaches. Building dashboards, reports, and decision-support tools. Supporting CRM and customer engagement strategies … EXPERIENCE The successful Senior Data Analyst will have the following skills and experience: Strong SQL and core analytical capability. Experience across customer, commercial, CRM, or product analytics. Proven ability to analyse customer behaviour, retention, or lifecycle metrics. Strong stakeholder management and communication skills. Strong BI and reporting experience. Comfortable working ...

actionable insights. Specifically, you can expect to be involved in the following: Analysing customer behaviour, retention, churn, and lifecycle performance. Partnering with Product, Growth, CRM, Commercial, and Trading team. Translating ambiguous business challenges into structured analytical approaches. Building dashboards, reports, and decision-support tools. Supporting CRM and customer engagement strategies … EXPERIENCE The successful Senior Data Analyst will have the following skills and experience: Strong SQL and core analytical capability. Experience across customer, commercial, CRM, or product analytics. Proven ability to analyse customer behaviour, retention, or lifecycle metrics. Strong stakeholder management and communication skills. Strong BI and reporting experience. Comfortable working ...

sell opportunities Collaborating with marketing and product teams to support go-to-market initiatives in new regions Maintaining accurate pipeline and activity tracking within CRM systems What We’re Looking For 5+ years’ experience in SaaS or B2B tech sales (ideally within PropTech, LegalTech, or adjacent industries) Proven track record … Highly self-motivated, driven, and comfortable operating autonomously in a field-based role Excellent communication, negotiation, and relationship-building skills Experience using CRM systems to manage pipeline and performance Full UK driving licence Why Join Us? 🚀 Be part of a rapidly expanding SaaS business launching into new markets 📈 Clear progression ...

ensure both user needs are met, and the solution is in line with Dynamics 365 and Power Platform capabilities. Aid clients in developing CRM roadmaps and excite them by showcasing the art of the possible with the capabilities of Dynamics 365 and the Power Platform. You can bring your whole … technologies and capabilities provided by Dynamics 365 and the Power Platform. The out of the box capabilities and limitations. Full implementation lifecycle experience of CRM based programmes within Microsoft Dynamics 365 and knowledge of the supporting business processes. Experience in facilitating workshops to gather and document user needs and translating ...

known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you’ll sit within the CRO & Data team, working closely with CRM, Marketing … accurate, well-governed, and used effectively to drive insight-led decision making. This role blends customer data management with hands-on analytics, supporting CRM strategy through segmentation, reporting, and behavioural analysis. You’ll also play a key role in optimising customer data integration and supporting projects around customer identity ...

prioritisation of customer data products, use‐case roadmaps, and value realisation. Define the key integration patterns between Customer and Marketing data platforms including CDPs, CRM, PIM, DAM, CMS, and Marketing Automation. Manage multi‐disciplinary teams of consultants, architects, analysts, and client stakeholders. Oversee delivery quality, ensuring alignment between business objectives … functional alignment. Manage risk, resolve delivery challenges, and drive high levels of client satisfaction. Required Skills & Experience Strong experience in Customer Data Strategy, Martech, CRM or Data Transformation roles. Hands‐on experience with CDP, CRM, PIM, DAM, CMS, and Marketing Automation platforms. Strong knowledge of Martech and Adtech ecosystems. Strong ...

including sales, product, and customer success to ensure seamless service delivery and client onboarding Maintain accurate and up-to-date account information in the CRM system, including pipeline management and sales forecasting Identify market trends and competitive threats within the assigned territory, providing insights to support strategic planning Qualifications Strong … proficiency with CRM software and Microsoft Office applications Excellent negotiation and consultative selling skills Demonstrated ability to build and maintain long-term client relationships Strong communication and presentation skills, with the ability to influence stakeholders at all levels Ability to manage multiple accounts simultaneously while maintaining attention to detail Self ...

Share Scheme Lancashire (Hybrid – 2x Days a Week in Office) If you enjoy shaping strategy, proving ROI, and building what “good” looks like in CRM and retention, this is the role for you! The Company A fast-growing, family-led healthcare retail group with 550+ practices across the UK & Ireland … seeking a Customer Analyst as they invest heavily on providing long-term commercial value to their partners The Role Sitting within the CRM function, this role is all about using data to drive smarter customer engagement. You’ll: Analyse campaign performance, retention, and lifecycle activity Lead A/B testing ...

First Line Support Analyst - Salesforce/CRM Hybrid - North West (Runcorn area) Competitive Salary + Benefits Healthcare/Regulated Environment We're currently supporting a well-established healthcare organisation who are investing heavily into their digital platforms and customer systems. They're looking for a First Line Support Analyst … Salesforce-based platform used by both internal teams and external healthcare professionals. This is a great opportunity for someone coming from an Application Support, CRM Support or Service Desk background who enjoys troubleshooting issues, supporting users and taking ownership of tickets through to resolution. The environment would suit someone ...

growing, customer-focused organisation in the Northwest * Salary up to £55,000 + bonus + strong benefits package * Key position sitting between data, CRM and marketing with regular stakeholder interaction * Apply online or contact Chelsea Hackett via WHO WE ARE? We're working with an established organisation currently investing … INSIGHTS MANAGER ESSENTIAL SKILLS * Experience working with SQL and querying customer datasets * Practical experience using BI tools (e.g. Power BI, Tableau) * Understanding of CRM platforms and customer data environments * Experience handling large volumes of data with a focus on accuracy * Strong attention to detail and data quality standards * Ability ...

opportunities are progressing with clear next steps and accountability Reduce stalled opportunities and improve funnel velocity Maintain forecasting accuracy and commercial visibility Drive consistent CRM usage, hygiene and reporting standards. This includes holding the CEO and leadership to the same standard. Commercial execution Personally contribute to revenue generation and deal … Forecast accuracy and weighted pipeline coverage of 3-4x remaining target SQL-to-win conversion improvement Funnel consistency and governance, enforced stage gates CRM adherence and reporting quality across the whole commercial function (including leadership) Reduction in stalled opportunities Increased commercial accountability across the GTM function What ...

profitable customer relationships. Provide technical and commercial advice regarding product performance and applications. Monitor competitor activity, market trends, pricing, and customer feedback. Maintain accurate CRM records, forecasts, and sales activity reports. Work closely with customers to understand their operational challenges and identify solutions. About You We are looking … fabricators, maintenance teams, and decision-makers. Excellent communication, negotiation, and relationship-building skills. Self-motivated with strong territory management and organisational abilities. Experience using CRM systems and Microsoft Office. Full UK driving licence. Desirable Experience conducting product demonstrations and customer trials. Knowledge of welding consumables, abrasives, cutting products, or industrial ...

customer data between systems to ensure its secure, reliable, and accessible Cleaning and analysing data to uncover trends, patterns, and insights Creating reports for CRM and Marketing teams to support segmentation and targeted campaigns Working closely with technical teams to improve data integration and quality Building dashboards and reports … stakeholders can easily track customer KPIs What were looking for Experience in a data, insights, analytics, or data management role Knowledge of CRM and CDP platforms, ideally within a retail or customer-focused environment Strong SQL skills and experience with segmentation and data modelling Confidence working with analytics ...

Partnering with Sales leadership on annual and in-year quota-setting, ensuring quotas are grounded in financial targets and market opportunity. Pipeline Data Governance & CRM Integrity Acting as the finance owner of pipeline data standards, working with Sales leadership to define and maintain CRM stage definitions, hygiene rules, and data … sales capacity planning, quota design, and commission plan structuring. Experience in budgeting, forecasting, and cost control within commercially-focused cost bases. Familiarity with CRM data governance and pipeline management processes (HubSpot or equivalent). Private equity or investor-led reporting exposure (beneficial but not essential). Proven ability to influence ...

home solutions. Arrange face-to-face and virtual meetings with prospective customers. Understand customer challenges, operational requirements and compliance objectives. Maintain accurate records using CRM systems. Manage and nurture sales pipelines to maximise conversion opportunities. Follow up warm leads and develop long-term customer relationships. Work towards agreed sales … relationship-building skills. Professional and confident telephone manner. Self-motivated and target-driven approach. Strong organisational skills and attention to detail. Experience using CRM systems and Microsoft Office. Desirable Experience Experience selling into the healthcare, care home or social care sector. Knowledge of NHS-funded services. Understanding of care home ...

growing business to generate new business sales opportunities for our Business Development Managers. Your role will be primarily using the data on our CRM systems to call clients and book in appointments for our Business Development Managers. You'll also be responsible for managing your own data and updating this … position Moorepay products and services to give us a competitive advantage. Driving own activity to continually achieve desired KPIs. Effective utilisation of data and CRM/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service ...

assurance. The Role The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go lives across a range of client environments. You will be responsible … delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Define scope, plans and milestones across multi disciplinary teams Lead implementation, configuration ...

assurance. The Role The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go lives across a range of client environments. You will be responsible … delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Define scope, plans and milestones across multi disciplinary teams Lead implementation, configuration ...

Events and Marketing team to align outreach strategies. Set up meetings between clients and senior sales or account executives. Maintain accurate records in CRM systems (e.g., Salesforce). Track and report on sales metrics and campaign performance. Attend industry events and represent client professionally. Requirements Proven B2B experience in business … development, sales, or marketing roles. Strong communication and interpersonal skills. Experience with CRM tools and lead management systems. Ability to work independently and as part of a collaborative team Comfortable with cold outreach and networking. Please apply with your most up to date CV if you are interested and have ...

using AI-supported tools and commercial data Building pipeline across hospitality, industrial, retail, healthcare, and commercial sectors Managing activity and commercial insights within Salesforce CRM Working closely with senior commercial leadership in a scaling business What they’re looking for: Strong communication skills and commercial confidence Comfortable speaking with senior … outbound experience is beneficial but not essential Motivated by progression, targets, and high earning potential Organised and process-driven Experience using Salesforce or similar CRM platforms is advantageous Why this opportunity stands out: Clear progression into a Business Development Director position Fast-growth environment with genuine career acceleration High-quality ...

market trends. Build a high-performance onboarding and learning engine. Translate product and pricing strategy into executable playbooks that reduce "time-to-ramp." Drive CRM hygiene and lead the integration of AI-enabled capabilities to reduce administrative burden and improve lead scoring/forecasting. Improve forecast accuracy and pipeline coverage. … future expansion. Skills and Experience Required: Experience in Revenue, Sales, or Commercial Operations, ideally within a complex B2B multi-country environment. Deep expertise in CRM/RevTech, forecasting, and commercial pricing (Deal Desk). A cross-functional leader capable of aligning Sales, Marketing, Finance, and Product. A track record ...

scale a high-performing sales function as the business grows Set clear targets, performance measures and accountability across the commercial team Maintain strong CRM discipline, accurate forecasting and pipeline visibility Work closely with marketing on lead generation activity and wider growth initiatives Collaborate with product and operations teams to ensure … track record of consistently exceeding revenue and new business targets Strong experience managing complex, multi-stakeholder enterprise sales cycles Excellent pipeline management, forecasting and CRM discipline Strong negotiation skills with the confidence to engage senior stakeholders and close strategic partnerships Experience leading, mentoring or building sales teams would be highly ...