126 to 150 of 339 Customer Service Jobs in the North West

Talos360 - Where Innovation Meets Exceptional Service! At Talos360, we're not just a market-leading B2B talent software product; we're a dynamic force that thinks like a services business. Committed to delivering outstanding customer service, we continuously strive to provide our clients with a superior way … Recently certified as a 'Great Place to Work' and acclaimed with high-profile tech awards, Talos360 is on the cutting edge of innovation. Position : Customer Success Administrator Location : Warrington Office - WA5 8WD Type : Full-Time Salary : £20,000.00 - £23,000.00 + Benefits Why Talos360? Award-Winning Culture : Talos360 has … product innovation and workplace environment. Join a team that's passionate about what they do and values your contributions. Training and Development: As a Customer Success Administrator, you'll receive comprehensive training on our processes, products, and services. We invest in your success, expecting only a can-do attitude more »

Manchester (Remote) Salary: Up to 65k DOE Job type: Full time, permanent The Role: As a Modern Workplace Consultant, you will be in a customer facing role in our highly performing Modern Workplace team to cover all aspects of: requirements gathering, solution design, installation and implementation of Microsoft Office … TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and … Server Reporting Services desirable Relevant previous experience in similar role (preferably two years minimum) Proven track record of delivering solutions, multiple projects and maintaining customer relationships Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Perk more »

Minimum 5 years of relevant experience. Experience, Skills & Knowledge: *Technical authority across relevant platforms. *Strong leadership skills and excellent communication abilities. *Experience with IT service desk software and SLA management. *Proactive learner with solid technical skills in MS Technologies. *Ability to multitask, prioritize, and solve problems effectively. Personal Qualities … Team player and leader committed to achieving results. *Enthusiastic about customer service and continuous improvement. *Highly self-motivated with exceptional attention to detail. *Comfortable with empowerment, responsibility, and working in high-pressure environments. *Willingness to work unsociable hours and travel when required. *Possession of a full UK driving more »

accounts, provide increased touch points for accounts, and is budget responsible for 200+ growth and retention clients. It will be your responsibility to assure customer satisfaction through all stages of the sales process. In addition to client relations, this role will interact with the broader Element Sales Team, General … Manager, and lab/technical personnel. Our ideal candidate will be action oriented, customer focused and have an entrepreneurial drive. Responsibilities Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts Identify current and future customer service requirements by establishing … team/specialists Manage relationships and utilize technical support to assist in Sales Follow up in a timely manner on quotations for the assigned customer base Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call/visit more »

and responsibilities: Manage assets for all the client's customers in a proactive manner Work with the team to deliver success and consistently high service standards and performance Create and provide reports. Recommend solutions for problems and communicate these in a timely manner. Respond to emails/written communications … within required time frames. Ensure I.T. systems are maintained with accurately detailed information. . Ensure that the company adheres to and meets the service standards and service levels that their clients expect on a client specific basis. Liaise with external parties to obtain required information Administrator Skills Required … Attention to detail Strong data entry skills An effective communicator Strong customer service skills Highly organised Team player If this sounds of interest, please do feel free to apply through the link below, or alternatively please do get in touch on 01253 751511. The Recruitment Co are an more »

Field Service Engineer Nationwide Service Provider Greater Manchester Salary: £31,800 + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Workwear + Training Does the thought of servicing and repairing a wide range of equipment including vehicle mounted onboard power … serving Engineers. Close support network of experienced Engineers and Managers Full back up head office support with available parts 24/7. As Field Service Engineer you will carry out both planned and unplanned service and breakdown repair service to the customer base throughout Greater Manchester. more »

Field Service Engineer Nationwide Service Provider Greater Manchester Salary: £31,800 + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Workwear + Training Does the thought of servicing and repairing a wide range of equipment including vehicle mounted onboard power … serving Engineers. Close support network of experienced Engineers and Managers Full back up head office support with available parts 24/7. As Field Service Engineer you will carry out both planned and unplanned service and breakdown repair service to the customer base throughout Greater Manchester. more »

of people. Job Description As a Quality Assurance Officer , you will conduct Quality Assurance (QA) activity in order to ensure the delivery of good customer outcomes by colleagues working within process guidelines and adhering to regulatory requirements & company policy. You will consider the overall customer journey and Consumer … Duty expectations when carrying out the QA activity; ensuring fair & consistent customer outcomes have been reached, which are sustainable in the long-term. As a Quality Assurance Officer, we are looking for someone to: Complete Quality Assurance activity in line with productivity expectations Maintain SME knowledge of business procedures … accurate, right first time QA assessments are undertaken Display consistent decision-making and provide constructive feedback to colleagues to drive improvements in competence and customer outcomes Help to identify key risks, trends and areas for improvement and ensure that both best practice and common findings are shared with colleagues more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and … solving of unresolved issues via SQL. -Resolving incidents and service requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified more »

1st/2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and internet/VOIP services. more »

leading provider of IT Managed Services, Cyber Security, and Telecoms for diverse SME clients. Based in Sale, South Manchester, we pride ourselves on exceptional customer service and tailored IT solutions. We manage IT needs on-premise and in the Cloud, covering Support, Helpdesk, Microsoft Solutions, Cyber Security, Hardware … and Monitoring platform (RMM) Provide Level 2 and 3 support and troubleshooting to resolve issues Collaborate with 1st and 2nd line engineers for optimal service delivery Conduct Cyber Security tasks including Cyber Essentials Accreditations, Penetration Testing, and Vulnerability Assessments Support Cloud-based telephony/SIP trunks configuration Conduct client … re a motivated individual with a passion for technology and excellent problem-solving skills. Your experience and expertise will be pivotal in maintaining high service standards. 2+ years in a 3rd line support role 5+ years in IT Support roles Full UK driving licence and own vehicle Strong knowledge more »

Are you passionate about IT? Thrive off providing excellent customer service? Want to join a company with genuine career progression opportunities? We are looking for a Tier 2 Engineer to join our team; based in our ISOC (Intercitys Secure Operations Centre), to support the managed services customers networks … line diagnosis with a view to resolution Be able to work without continuous supervision and be trusted to provide professional support services to Intercity customer To be able to self-educate and attain industry standard IT accreditation Liaise with clients to analyse, review, identify and develop relationships the meet …/exceed customer need Contribute to highest levels of prospect and customer satisfaction Make recommendations on improvements to Intercity services and service quality Key Skills and Experience: A minimum of one years experience providing security solutions in a technical support role CCNA or equivalent Be familiar with more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

customers, partners, other third parties, and internal stakeholders to resolve data queries in a timely and effective manner. Maintain and develop high levels of customer service to support the organisation’s operational teams. Requesting, removing, and aligning information in line with within agreed SLA’s. Providing regular and more »

Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key … with networking including routers and switches - Draytek & Cisco * Server upgrades, installs and decommissioning * Citrix - other virtualisation beneficial - VMWare and Hyper-V * Excellent communication and customer service skills. Benefits: * Competitive salary up to £32,000 per annum. * 2 x year discretionary bonus (5%) * 25 days holiday plus your birthday more »

the Dept of Education statutory census returns including other admin tasks. Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: Processing data from different systems and sources Inputting data onto computer systems Using … General office administration duties Servicing meetings and greeting visitors Assisting in organising and servicing events Using e-mail to distribute global messages Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate Support out of hours events with team members Attending … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications 5 GCSES's including Maths & English GCSE or equivalent, grade 4 and above (Essential more »

reactive maintenance efficiently. Handle technical repairs and updates. Compliance: Ensure all paperwork is accurate and up-to-date. Comply with Health and Safety legislation. Customer Service: Respond promptly to service calls. Advise site managers of maintenance issues. Collaboration: Work with company and customer employees to maintain more »

a dedicated group of professionals focused on delivering actionable insights on high-profile themes impacting the workforce at HMRC. The role sits in the Customer Delivery team within PAI. This team is responsible for carrying out both quantitative and qualitative analysis and insight on HMRC people data. Activity includes … of high demand? Key Responsibilities Work with a project lead to understand user and business needs, and design analytical solutions that are aligned with service vision and business strategy. Take personal responsibility for delivering a variety of research and analytical projects to an agreed schedule, ensuring business needs are … analytical environment. Benefits Alongside your salary of £35,092, HM Revenue and Customs contributes £9,474 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you more »

Inbound Sales Agent We are recruiting for one of the largest broadband service provider, seeking experienced individuals who would like to be part of their sales team. You will be expected to help and assist customers on technical queries and inquiries to re-contracting customers whilst offering additional products … natural flair for striking rapport with others Excellent conflict management skills and objection handling techniques Committed to delivery of a consistently high quality of customer service Generic Profile Previous call centre work preferred Broadband service provider experience advantageous or a technical/IT background Excellent telephone manner more »

to know about what this opportunity entails, as well as what is expected from applicants. We are recruiting for one of the largest broadband service provider, seeking experienced individuals who would like to be part of their sales team. You will be expected to help and assist customers on … natural flair for striking rapport with others ·Excellent conflict management skills and objection handling techniques ·Committed to delivery of a consistently high quality of customer service *Generic Profile* ·Previous call centre work preferred ·Broadband service provider experience advantageous or a technical/IT background ·Excellent telephone manner more »

for an individual who is bright, confident, positive and an excellent communicator. You will need to bring in experience in either a Credit Control, Customer Service or similar department and be capable of working in a fast paced, dynamic but supportive team environment. The post holder will appreciate … as an active member of a team. Focusing not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care. A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role. Responsibilities and you … including but not limited to: * Movements in Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Work with the Development and Service Delivery Manager to identify training requirements and agree coaching schedules. * Ensure direct call method is always the first collection contact attempted. * Initiate escalation of more »

will be part of a team which will build the Airbus Digital Systems for the next decade. The team is organised in Product and Service Lines (PSL) that have an End-to-End accountability and responsibility for their digital solutions. The role joins the Manufacturing Operations team supporting the … YOU WILL CONTRIBUTE TO THE TEAM Fully support the UK SAP Landscape to ensure rate ramp up, minimal downtime and maintain excellent levels of customer service, especially in the areas of Manufacturing Execution System (MES), Material Requirements Planning (MRP), quality and demand/work order management MES service … site(s) route map Support New Developments or Digital Projects which integrate with SAP & Digital and ensure services are delivered in accordance with agreed customer requirements Deal with L2/L3 incidents across a broad spectrum of processes, utilizing your strong problem-solving skills. Ensuring Mean-Time-To-Repair more »

support for Azure cloud environments, addressing infrastructure, networking, security, and application-related issues. Diagnose and troubleshoot escalated incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Serve as a trusted advisor to clients, offering expert guidance on Azure best practices, optimization strategies, and cost management. Build … ensuring efficient resolution and effective communication with clients and internal teams. Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement. Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver innovative solutions. Participate in cross … functional projects and initiatives to enhance service delivery and client satisfaction. Experience required: Experience in providing 2nd/3rd Line support within an MSP environment. Strong proficiency in Azure cloud technologies and services, with hands-on experience in deployment, configuration, and troubleshooting. AZ-900: Microsoft Azure Fundamentals certification. AZ more »

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies Firebrands course is delivered either Online (online live instructor led … this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales Apprenticeship: Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Microsoft Certified Azure Fundamentals Microsoft 365 Fundamentals Key areas covered are: Communication skills … Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem Solving Project Management The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard IT technical salesperson (level 3) Training Provider FIREBRAND TRAINING LIMITED Working Week Monday to more »