Customer Service Jobs in the North West

126 to 150 of 209 Customer Service Jobs in the North West

2nd Line Support Engineer

warrington, cheshire, north west england, united kingdom
ConnexAI
to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯
Posted:

Senior IT Control Tester

Blackburn, Lancashire, North West, United Kingdom
EG Corporate Services Limited
retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯
Salary: £40,000
Posted:

SAP Business Analyst

Blackburn, Lancashire, North West, United Kingdom
EG Corporate Services Limited
operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯
Salary: £45,000
Posted:

Diagnostic and Testing Lead Engineer

Crewe, Cheshire, North West, United Kingdom
Tata Technologies Europe Ltd
to understand complex manufacturing processes and systems Strong understanding of the electrical and software architecture of modern automotive vehicles Experience with integration and automation of manufacturing and test equipment Customer-focused, positive, supportive, self-motivated, considerate personality required must work well in a team environment Ability to manage complex projects and keep projects on track Competences: Customer Centricity … Ensures the delivery of exceptional customer service Business Acumen - Applies appropriate strategic logic to decisions and initiatives in ones area Decision Making - Identifies and analyses information to make decisions and solve problems Teamwork & Collaboration - Fosters a sense of teamwork, leverages differences, and facilitates the effective interaction and contribution of others to achieve goals People Development - Ensures the availability More ❯
Employment Type: Permanent
Posted:

IT Support

Warrington, Cheshire, England, United Kingdom
Reed Talent Solutions
solutions, we are looking for new members to come and join us, bringing with them strong interpersonal and communication skills and ensure we can continue to deliver an excellent service to our customers! If you have a passion for IT and looking to take that first step, we want to hear from you! Role Overview: Technical expertise is not More ❯
Employment Type: Full-Time
Salary: £12.60 per hour
Posted:

Technical Support (Telecoms) - 1st Line

Crewe, Cheshire, England, United Kingdom
Radius
of growth. We pride ourselves on being at the forefront of technological innovation, and we invite you along on this journey. Job Description We’re looking for a motivated, customer-focused individual to join our expanding support team. This is an entry-level role, ideal for anyone looking to begin their career in telecoms with clear progression opportunities. You … Escalate more complex problems to 2nd Line Support with clear notes Keep customers informed with regular updates on ticket progress Monitor ticket queues to ensure quick responses and meet service levels Qualifications Skills & Experience Confident communicator with a customer-first mindset Enthusiastic about learning new technology (full training provided) Logical thinker with good attention to detail Comfortable speaking … on the phone and explaining things simply Reliable, proactive and eager to develop a career in telecoms Desirable Qualifications (not essential) Any experience in customer service (retail, hospitality, call centre, etc) Interest in technology, broadband or mobile phones Awareness of VoIP or broadband systems (training will be provided) Additional Information Benefits: Pension plan Life assurance Employee fuel card More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted:

IT Field Engineers

Lancashire, United Kingdom
TXP
Field Engineers to support a nationwide Microsoft 365 migration project. This is a fantastic opportunity to be part of a high-impact deployment, providing essential onsite support across 29 customer sites in the Lancashire area . About the Role As a Field Engineer, you'll be the face of the migration effort at each site, offering 1st line end … user support and ensuring a smooth transition to Microsoft 365. The customer is leading the project; your role is to provide reliable, professional onsite assistance. Key Responsibilities Assist users with Microsoft Outlook email setup and troubleshooting Guide users through SharePoint and File Explorer navigation Support login and usage of Microsoft Teams and OneDrive Help with mobile Authenticator app setup … usage Provide guidance on password change processes Escalate complex issues to VP super-users as needed Ideal Candidate Previous experience in desktop support or field engineering Strong communication and customer service skills Familiarity with Microsoft 365 applications Able to work independently and follow escalation protocols Willing to travel to assigned sites across the Lancashire area Why Join TXP More ❯
Employment Type: Contract
Rate: £175/day Negotiable dependent on experience
Posted:

IT Manager

Runcorn, Cheshire, England, United Kingdom
ReAgent Chemical Services
systems Develop procedures to ensure efficiency, security & scalability Deliver training programmes to ensure effective adoption of new systems Oversee infrastructure, cybersecurity, data management & compliance Manage relationships with external partners & service providers Lead a small IT team Required skills & experience: Proven experience as an IT Manager (or equivalent), including leading a team Strong track record of developing & delivering IT strategy … OTE per annum Benefits: Generous company pension Minimum 31 days’ holiday (including bank holidays) Life insurance Enhanced maternity/paternity Free onsite parking Friendly place to work Long-term service benefits including extra holidays and private medical insurance About ReAgent Chemical Services Limited ReAgent is a family-owned chemical manufacturer and supplier founded in 1977. We are a dynamic … ambitious, and fast-growing company with a friendly company culture. Our core values are to provide industry-leading customer service and high-quality products and ensure that everyone who works at ReAgent is happy. Just a few of the ways we do this is through open and honest communication, regular social events, and being a Living Hours & Living More ❯
Employment Type: Full-Time
Salary: £60,000 per annum
Posted:

Junior Account Executive

Farnworth, Bolton, Lancashire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with annual Bonus Comprehensive benefits package … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £25,000 per annum
Posted:

Junior Account Executive

Ormskirk, Lancashire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

Junior Account Executive

Manchester, Lancashire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 - £42,000 per annum
Posted:

Junior Account Executive

Liverpool, Merseyside, England, United Kingdom
Pareto
Executive ( Full UK driving licence and access to a vehicle ) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 - £47,000 per annum
Posted:

Junior Account Executive

Warrington, Cheshire, England, United Kingdom
Pareto
Junior Account Executive ( a full UK driving licence is required ) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 - £47,000 per annum
Posted:

Dynamics 365 Business Central Support Specialist

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer base; collaborating in a small team with great professional development prospects. If you have experience supporting D365 Business Central from either end user or partner perspective, and looking to … this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training Troubleshooting issues with 3rd party apps … your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

Dynamics 365 Business Central Support Specialist

Greater Manchester, United Kingdom
Hybrid / WFH Options
Nigel Frank International
a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer base; collaborating in a small team with great professional development prospects. If you have experience supporting D365 Business Central from either end user or partner perspective, and looking to … this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training Troubleshooting issues with 3rd party apps … your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum
Posted:

Virtual Build Engineer

Crewe, Cheshire, North West, United Kingdom
Tata Technologies Europe Ltd
aims to identify and resolve potential design and manufacturing issues early in the development cycle. The insights gained from virtual builds are used to demonstrate assembly feasibility and support customer making informed decisions regarding design modifications, ensuring a seamless transition from concept to production. This position requires a full-time onsite presence at the customers location in Crewe, UK … Maintain detailed reports and KPI dashboards relevant to virtual analysis activities. Work closely with Feasibility and Design for Manufacturing (DFM) engineers at manufacturing plants to resolve identified issues. Support customer teams by addressing concerns raised during virtual build reviews and providing actionable solutions. Required Skills & Experience: Candidate should have strong knowledge of general Assembly processes, tooling and equipment. Strong … KPI dashboards, and issue resolution documentation. Must have experience with Tecnomatix (Process Simulate) and or Delmia V5. BE/B. Tech in Mechanical/Production/Automotive Engineering Competences: Customer Centricity - Ensures the delivery of exceptional customer service Business Acumen - Applies appropriate strategic logic to decisions and initiatives in ones area Decision Making - Identifies and analyses information More ❯
Employment Type: Permanent
Posted:

Sales Application Engineer - North England

Manchester, North West, United Kingdom
ACS Performance
Sales Application Engineer with a strong background in CNC metal cutting to join a growing team. This is a fantastic opportunity for someone who enjoys combining technical expertise with customer interaction, supporting established accounts while also driving new business development across the north of England. The Role As a Sales Application Engineer, you will: Manage and grow existing customer … technical information for customers. Work closely with technical teams to deliver tailored solutions and demonstrate process improvements. Communicate regularly with internal teams and the National Sales Manager to ensure customer needs are met. What We're Looking For A good understanding of mechanical manufacturing processes . 2-3 years' experience working with CNC equipment or cutting tools. Strong communication … and customer service skills. A team-oriented attitude with the ability to work independently. Based in Northern England with a full UK driving licence. What's on Offer Competitive salary package. Opportunity to work with both local and global teams. Professional development and training opportunities. A supportive environment where your expertise will make a real impact. This is More ❯
Employment Type: Permanent
Posted:

Multi-Channel Marketing Apprentice

TELECOM HOUSE, 125-135 PRESTON ROAD, BRIGHTON, England
CREATIVE PROCESS DIGITAL LTD
and paid ads Social and Content Creation: Run campaigns Content creation Creating email newsletters Brand marketing Manage business social media profiles such as Facebook, Twitter, LinkedIn, Pinterest & Instagram General: Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients Market research of competitors Provide … Year 3 Months Positions Available 1 Closing Date Thursday, 25th September 2025 Start Date Friday, 26th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Team working Creative Initiative SEO PPC Social Media Qualifications Maths and English GCSE, grade 4-9 (Essential) Any More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
Posted:

Senior Category Manager

Manchester, North West, United Kingdom
Hybrid / WFH Options
NHS Shared Business Services
You will flourish with the challenge of shaping strategic sourcing initiatives across our client base. Driving projects to success within key markets. Prioritising the provision of a professional, adaptable service will allow your efforts to significantly influence the healthcare system and those it supports. Operating confidently in a regulated environment. Focusing on developing, delivering, and managing complex framework agreements … process improvements. Managing a portfolio of projects. Working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality. Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint. Negotiating with the supplier base ensuring that all aspects are covered within the category from a … product, service and stakeholder basis. What you will bring: Level 5 CIPS qualification (or working towards), or an alternative comparable qualification. Extensive background in public sector procurement. A solid understanding of the Public Contracts Regulations (PCR) 2015, PA23, and related policies and mentorship. Experience managing direct reports. Focusing on supporting their development, enhancing procurement expertise, and building overall team More ❯
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Senior Category Manager

Salford, Lancashire, England, United Kingdom
Hybrid / WFH Options
NHS Shared Business Services
You will flourish with the challenge of shaping strategic sourcing initiatives across our client base. Driving projects to success within key markets. Prioritising the provision of a professional, adaptable service will allow your efforts to significantly influence the healthcare system and those it supports. Operating confidently in a regulated environment. Focusing on developing, delivering, and managing complex framework agreements … process improvements. Managing a portfolio of projects. Working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality. Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint. Negotiating with the supplier base ensuring that all aspects are covered within the category from a … product, service and stakeholder basis. What you will bring: Level 5 CIPS qualification (or working towards), or an alternative comparable qualification. Extensive background in public sector procurement. A solid understanding of the Public Contracts Regulations (PCR) 2015, PA23, and related policies and mentorship. Experience managing direct reports. Focusing on supporting their development, enhancing procurement expertise, and building overall team More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

E-Commerce Amazon Advertising Manager

Liverpool, England, United Kingdom
Hybrid / WFH Options
Reed
P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯
Posted:

Ecommerce Amazon Advertising Manager

Liverpool, Merseyside, England, United Kingdom
Hybrid / WFH Options
Reed
P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum, Inc benefits
Posted:

E-Commerce Amazon Advertising Manager

birkenhead, north west england, united kingdom
Hybrid / WFH Options
Reed
P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯
Posted:

E-Commerce Amazon Advertising Manager

old swan, north west england, united kingdom
Hybrid / WFH Options
Reed
P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯
Posted:

E-Commerce Amazon Advertising Manager

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Reed
P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯
Posted:
Customer Service
the North West
10th Percentile
£23,000
25th Percentile
£25,000
Median
£28,500
75th Percentile
£40,000
90th Percentile
£60,000