Customer Service Jobs in the North West

126 to 150 of 230 Customer Service Jobs in the North West

General Manager

liverpool, north west england, united kingdom
Phoenix Inspection Systems Limited
and oversight to the PISL and TD. The General Manager will have full accountability for all aspects of the Companies including manufacturing, engineering, product development, sales, marketing, finance, and customer service. Core responsibilities include driving product management, research and development, new product introduction, promotional initiatives, business development, operational excellence, employee engagement, customer satisfaction, sustainable growth, revenue, and EBITDA. … with an emphasis on inventory, gross margin, and EBITDA; Lead full implementation of policy deployment and daily management across the businesses. Rapidly introduce daily management disciplines in sales, marketing, customer service, repair, and engineering functions; Conduct talent assessment and enhance the management team’s capabilities and competence through mentoring and training, and necessary top-grading to ensure the More ❯
Posted:

General Manager

chester, north west england, united kingdom
Phoenix Inspection Systems Limited
and oversight to the PISL and TD. The General Manager will have full accountability for all aspects of the Companies including manufacturing, engineering, product development, sales, marketing, finance, and customer service. Core responsibilities include driving product management, research and development, new product introduction, promotional initiatives, business development, operational excellence, employee engagement, customer satisfaction, sustainable growth, revenue, and EBITDA. … with an emphasis on inventory, gross margin, and EBITDA; Lead full implementation of policy deployment and daily management across the businesses. Rapidly introduce daily management disciplines in sales, marketing, customer service, repair, and engineering functions; Conduct talent assessment and enhance the management team’s capabilities and competence through mentoring and training, and necessary top-grading to ensure the More ❯
Posted:

General Manager

manchester, north west england, united kingdom
Phoenix Inspection Systems Limited
and oversight to the PISL and TD. The General Manager will have full accountability for all aspects of the Companies including manufacturing, engineering, product development, sales, marketing, finance, and customer service. Core responsibilities include driving product management, research and development, new product introduction, promotional initiatives, business development, operational excellence, employee engagement, customer satisfaction, sustainable growth, revenue, and EBITDA. … with an emphasis on inventory, gross margin, and EBITDA; Lead full implementation of policy deployment and daily management across the businesses. Rapidly introduce daily management disciplines in sales, marketing, customer service, repair, and engineering functions; Conduct talent assessment and enhance the management team’s capabilities and competence through mentoring and training, and necessary top-grading to ensure the More ❯
Posted:

Cybersecurity Analyst

Blackburn, Lancashire, North West, United Kingdom
EG Corporate Services Limited
operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯
Salary: £40,000
Posted:

Senior IT Control Tester

Blackburn, Lancashire, North West, United Kingdom
EG Corporate Services Limited
retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯
Salary: £40,000
Posted:

Sales Account Manager

Wilmslow, Cheshire, North West, United Kingdom
LJ Recruitment Limited
Manager - Managed IT & Telecom Services Location: Wilmslow, Manchester (Office-Based) Salary: £30,000-£40,000 base + Quarterly Bonus Structure Hours: Full-Time Our client is a leading Managed Service Provider, specialising in IT solutions and telecommunications for businesses of all sizes. With a strong reputation for delivering excellent customer service and innovative solutions, they are now … satisfaction and engagement. Build and maintain strong, ongoing relationships with existing clients through proactive communication and account reviews. Upsell and cross-sell a range of IT, telecom, and managed service solutions based on client needs. Identify opportunities for increasing account value and improving service delivery. Attend client site visits as needed to build rapport, assess needs, and strengthen … industry. Supportive and collaborative team environment. Ongoing training and career progression opportunities. How to Apply: If you're a results-driven account manager with a passion for sales and customer success, apply now with your CV and a brief cover letter outlining your relevant experience and what makes you a great fit for this role. More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Digital Workflow & Automation Consultant

Manchester, North West, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This is more than a technical role it is an opportunity to shape how organisations work! You will be at the forefront of designing and implementing … be part of a fast-evolving digital team shaping the future of workplace services. Opportunities for growth, learning, and cross-functional collaboration. A flexible working environment balancing on-site customer projects with remote working from an Apogee office. A culture built on Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility . SKILLS AND EXPERIENCE REQUIRED We are looking for … plus. Strong problem-solving skills, attention to detail, and the ability to translate business needs into effective solutions. A passion for excellence, integrity, and inclusivity embodying our values of Customer First, Accountability, Operational Excellence, and We Win Externally . BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity More ❯
Employment Type: Permanent, Work From Home
Posted:

Accounts Receivable Executive

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Bytes Group
internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process … credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help … Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Retention Specialist

Crewe, Cheshire, England, United Kingdom
Radius
journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description The role... The role of Customer Retention Advisor is really important to us. You will be responsible for the understanding of the drivers behind customers wishing to close their accounts by analysing and exploring current … key stakeholders and team members Have a good understanding of Microsoft Office (Excel, PowerPoint, and Word) Good organisation skills and ability to manage your own workload Experience in a customer service/retention role is desirable Additional Information Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted:

E-commerce Executive | Remote UK | 30 hours per week

Leigh, Greater Manchester, United Kingdom
Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Posted:

E-commerce Executive | Remote UK | 30 hours per week

Bury, Greater Manchester, United Kingdom
Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Posted:

E-commerce Executive | Remote UK | 30 hours per week

Altrincham, Greater Manchester, United Kingdom
Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Posted:

E-commerce Executive | Remote UK | 30 hours per week

Bolton, Greater Manchester, United Kingdom
Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Posted:

E-commerce Executive | Remote UK | 30 hours per week

Ashton-Under-Lyne, Greater Manchester, United Kingdom
Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Posted:

Call Handler

Manchester, United Kingdom
The Portfolio Group
live chat enquiries Speak with people about sensitive or emotive issues Keep clear and accurate records Work with colleagues in counselling and legal teams Manage time well and meet service levels What We're Looking For Good communication and listening skills Friendly, calm, and professional manner Able to stay positive when handling difficult conversations Comfortable using IT and telephone … systems Organised and able to work to deadlines Experience in customer service or call handling (desirable) Benefits 25 days' holiday + bank holidays (increases with service) Birthday day off Profit share scheme and seasonal bonuses Pension and life insurance (enhanced with service) Health cash plan and private medical insurance (after 5 years) Free 24/ More ❯
Employment Type: Permanent
Salary: £24570/annum
Posted:

Call Handler

Manchester, Lancashire, England, United Kingdom
The Portfolio Group
live chat enquiries Speak with people about sensitive or emotive issues Keep clear and accurate records Work with colleagues in counselling and legal teams Manage time well and meet service levels What We're Looking For Good communication and listening skills Friendly, calm, and professional manner Able to stay positive when handling difficult conversations Comfortable using IT and telephone … systems Organised and able to work to deadlines Experience in customer service or call handling (desirable) Benefits 25 days' holiday + bank holidays (increases with service) Birthday day off Profit share scheme and seasonal bonuses Pension and life insurance (enhanced with service) Health cash plan and private medical insurance (after 5 years) Free 24/ More ❯
Employment Type: Full-Time
Salary: £24,570 per annum
Posted:

Cloud Security Engineer

Manchester, Lancashire, United Kingdom
Vix Technology
to maintain robust security protocols. You'll play a crucial role in guiding our technical teams to meet security standards, successfully passing security audits, and safeguarding both company and customer data. As the first point of contact for security incidents, your expertise will be essential in keeping our systems secure. We regret that this position is only available for … with minimal supervision. Outstanding problem-solving abilities and a keen eye for detail , ensuring precision and reliability in all tasks. Excellent communicator , both written and verbal, with a strong customer-service mindset and a passion for supporting others. Organised, adaptable, and dependable , maintaining focus and professionalism in dynamic environments. Deeply committed to integrity, confidentiality, and ethical conduct in … every aspect of their work. What's in it for you? Besides the opportunity to work for a global company that is customer and people-focused, we offer: A focus on Learning and development A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

KYC Associate

Manchester, Lancashire, England, United Kingdom
IRIS Recruitment
part of a friendly, fast-paced environment where your eye for detail and commitment to accuracy will help us protect our business and customers. What You’ll Do Verify customer identities and review documentation to meet compliance standards. Conduct due diligence and risk screening (including sanctions and PEP checks). Maintain accurate records of customer verification activities. Escalate … Excellent communication and organisation skills. Problem-solving mindset with a focus on accuracy. Team player who enjoys collaboration and continuous learning. Any previous experience in admin, data entry, or customer service is a bonus. As is, existing KYC experience. Why Join IRIS? At IRIS, we help over 100,000 customers across 135 countries make better business decisions through More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Call Handler

Manchester, United Kingdom
The Portfolio Group
Speak with people about sensitive or emotive issues Maintain accurate and detailed records Work closely with colleagues in the counselling and legal teams Manage your time effectively and meet service levels Shift Pattern This is a full-time, office-based role in Manchester with the following fixed working pattern: Sunday: OFF Monday: OFF Tuesday: 09:00 - 17:00 Wednesday … A calm, friendly, and professional approach Resilience when handling difficult conversations Confident using IT and telephone systems Strong organisational skills and the ability to meet deadlines Previous experience in customer service or call handling (desirable) Benefits 25 days' holiday + bank holidays (increasing with service) Birthday day off Profit share scheme and seasonal bonuses Pension and life … insurance (enhanced with service) Health cash plan and private medical insurance (after 5 years) Free onsite 24/7 gym Cycle to Work and season ticket loan schemes Regular social events, including monthly "Fab Friday" gatherings Why Apply? This is a great opportunity if you enjoy helping people, want to be part of a supportive and friendly team, and More ❯
Employment Type: Permanent
Salary: £24570/annum
Posted:

Call Handler

Manchester, Lancashire, England, United Kingdom
The Portfolio Group
Speak with people about sensitive or emotive issues Maintain accurate and detailed records Work closely with colleagues in the counselling and legal teams Manage your time effectively and meet service levels Shift Pattern This is a full-time, office-based role in Manchester with the following fixed working pattern: Sunday: OFF Monday: OFF Tuesday: 09:00 - 17:00 Wednesday … A calm, friendly, and professional approach Resilience when handling difficult conversations Confident using IT and telephone systems Strong organisational skills and the ability to meet deadlines Previous experience in customer service or call handling (desirable) Benefits 25 days' holiday + bank holidays (increasing with service) Birthday day off Profit share scheme and seasonal bonuses Pension and life … insurance (enhanced with service) Health cash plan and private medical insurance (after 5 years) Free onsite 24/7 gym Cycle to Work and season ticket loan schemes Regular social events, including monthly "Fab Friday" gatherings Why Apply? This is a great opportunity if you enjoy helping people, want to be part of a supportive and friendly team, and More ❯
Employment Type: Full-Time
Salary: £24,570 per annum
Posted:

IT Apprentice

Salford, Lancashire, England, United Kingdom
QA
will receive hands-on training, mentoring, and full support as you work towards industry-recognised IT qualifications. This is a fantastic opportunity to develop both your technical expertise and customer service skills, while contributing to a company that supports people during some of the most challenging times in their lives. Responsibilities: Customer support: Respond promptly to internal … Basic understanding of computer systems, networks, and software. Logical thinker with a structured problem-solving approach. Team player with the ability to work independently when needed. Friendly, proactive, and customer-focused attitude. Willingness to learn and grow within a fast-paced IT environment. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths More ❯
Employment Type: Full-Time
Salary: £20,800 per annum
Posted:

Onsite IT Support Technician contract

Bromborough, Merseyside, United Kingdom
E-Frontiers
/vendors/brands. Work includes L1 and L2/basic and intermediate level troubleshooting Demonstrated technical understanding of a broad range IT infrastructure environments Strong understanding of effective customer service Relevant technical knowledge of Windows 10 and Microsoft Office suite of products Ability to troubleshoot and resolve desktop hardware faults Build new laptop and have sufficient knowledge More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

2nd Line Support Engineer

Manchester Area, United Kingdom
ConnexAI
to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯
Posted:

2nd Line Support Engineer

bolton, greater manchester, north west england, united kingdom
ConnexAI
to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯
Posted:

2nd Line Support Engineer

warrington, cheshire, north west england, united kingdom
ConnexAI
to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯
Posted:
Customer Service
the North West
10th Percentile
£23,450
25th Percentile
£25,000
Median
£29,000
75th Percentile
£40,000
90th Percentile
£46,890