Customer Service Jobs in the North West

126 to 150 of 258 Customer Service Jobs in the North West

Technical Customer Support Specialist - Sensors & Automation

Cheshire, England, United Kingdom
Thomas Lee Recruitment Limited
done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA … them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do Help customers choose the right … of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill offers (under 150) Help train More ❯
Employment Type: Full-Time
Salary: £30,000 per annum, Inc benefits
Posted:

Technical Customer Support Specialist - Sensors & Automation

Cheshire West and Chester, Cheshire, United Kingdom
Thomas Lee Recruitment
done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA … them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do Help customers choose the right … of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill offers (under 150) Help train More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

Field Service Engineer - EPOS

Manchester, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Posted:

Field Service Engineer - EPOS

Liverpool, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Posted:

Field Service Engineer - EPOS

Preston, Lancashire, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Posted:

Field Service Engineer - EPOS

Chester, Cheshire, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Posted:

Field Service Engineer - EPOS

Warrington, Cheshire, North West, United Kingdom
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE Clean driving licence and access to a van Manual Handling training More ❯
Employment Type: Contract
Posted:

Field Service Engineer - EPOS

Bolton, Greater Manchester, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Posted:

Field Service Engineer - EPOS

Stockport, Greater Manchester, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Posted:

Workplace Administrator

Salford, Greater Manchester, United Kingdom
Adecco
Customer Service and Workplace Administrator Salford Quays £25,400 - £27,450 Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good … Co-ordinating onsite services, such as training, deliveries and coaching Assisting customers to gain funding reimbursements Handling incoming and outgoing calls to support clients with any additional needs Arranging customer payments via telephone, payment links or purchase orders Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers' orders & training requirements … are met in a timely manner Experience required: Proven customer care and administrative experience - two years plus Excellent communication skills with both internal colleagues and external customers Passionate about working in a customer service-led environment, working to group SLA's This is the ideal opportunity for a strong administrator who wants to work in a team More ❯
Employment Type: Permanent
Salary: £25400 - £27450/annum
Posted:

Workplace Administrator

Salford, Lancashire, England, United Kingdom
Adecco
Customer Service and Workplace Administrator Salford Quays £25,400 - £27,450 Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good … Co-ordinating onsite services, such as training, deliveries and coaching Assisting customers to gain funding reimbursements Handling incoming and outgoing calls to support clients with any additional needs Arranging customer payments via telephone, payment links or purchase orders Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers' orders & training requirements … are met in a timely manner Experience required: Proven customer care and administrative experience - two years plus Excellent communication skills with both internal colleagues and external customers Passionate about working in a customer service-led environment, working to group SLA's This is the ideal opportunity for a strong administrator who wants to work in a team More ❯
Employment Type: Full-Time
Salary: £25,400 - £27,450 per annum
Posted:

Apprentice Support Technician

409-410 KINGFISHER CENTRE, BURNLEY ROAD, RAWTENSTALL, ROSSENDALE, England
I I T A C LTD
safe, secure and connected. We are seeking a forward-thinking, dedicated and IT-savvy apprentice to join our growing team. Role Company Overview At IITAC, we value providing superior customer service and are committed to the successful operation of our information technology systems. The role of help desk technician will assist our customers with questions and problems concerning … The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, aiming to resolve issues with efficiency and maintaining a high level of customer satisfaction. The role requires excellent problem-solvers with outstanding communication and customer service skills. Job Purpose To provide a consistent high level of customer service … assistance with information technology systems Guide customers remotely and in person through systems configuration, troubleshooting and maintenance Listen attentively to customers’ questions and concerns and offer optimal solutions Prioritise customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent IITAC with professionalism and integrity More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

Technician 1

Warrington, United Kingdom
HAYS
where you'll be responsible for setting up desktop hardware and peripherals as part of IT rollout projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going permanent) Location: Warrington … desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong organisational skills and ability More ❯
Employment Type: Contract
Rate: GBP 19,266 Annual
Posted:

Mobile Engineer

Stockport, Greater Manchester, North West, United Kingdom
Wanzl Limited
Key Responsibilities To assist in the timely and effective completion of all reasonable requests made by the Service Office or your Area Supervisor/Line Manger. To undertake a comprehensive repair and maintenance service to mechanical/retail equipment at various locations throughout the UK. To fit/strip retail equipment components, straighten and weld to the required … standard and carry out general maintenance duties at various sites of work. To carry out special assembly works on a variety of products within our service sector and carry out reactive maintenance and planned preventative inspections and testing on various electro-mechanical equipment. Undertake completion of end of job reports, time sheets and any other documentation required, ensuring that … you provide timely and accurate information on work activities. Monitor and evaluate the service to the customer, highlighting any gaps in service/standards and/or issues and taking appropriate action to resolve them, involving escalation to your Manager if needed. Utilise the Companys Service Management system and follow the guidelines to complete the daily More ❯
Employment Type: Permanent
Salary: £12.82 per hour
Posted:

Apply now for IT Support Engineer (Dunfirmline)

Manchester, Lancashire, United Kingdom
Hemmersbach GmbH & Co. KG
issues. Contact us directly with any questions about this open position. Previous experience in a regulated environment is desirable but not essential. Experience resolving problems directly with users. Strong customer service skills. Comfortable with various deskside technologies. The role may require enhanced referencing or vetting due to its nature. As part of a dedicated support team, you will … work onsite to provide support for Lab-based IT within our client's pharmaceutical facilities. You will be supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, addressing each with empathy, pragmatism, and a focus on customer service-aiming to resolve issues satisfactorily and leave users satisfied. Join Us Hemmersbach More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CoE Specialist - SAP Access Management

Manchester, Lancashire, United Kingdom
Lonza Biologics Porriño SLU
CoE Lead's mentorship, the incumbent will help ensure compliant, efficient access processes in SAP. Specifically, you will be responsible for resolving questions from business users, delivering high-quality customer service, and driving continuous improvement to Lonza's authorization concept. This role offers a unique opportunity to grow your career at the intersection of business and IT. Join … this vital role where your contributions will help us compete globally and achieve our goals! Key responsibilities: Provide 1st and 2nd level support for SAP access-related incidents and service requests via ticketing systems (e.g., ServiceNow). Troubleshoot user access issues in SAP and contribute to GRC compliance. Support user provisioning, de-provisioning, and access modifications in collaboration with … business teams, internal controls, and IT access management. Assist end-users and business collaborators with access-related questions, ensuring a positive customer experience. Support role assignments, approvals, and risk analysis in SAP GRC Access Control. Perform routine checks and monitoring of SAP access controls and segregation of duties. Document SOPs and knowledge articles for recurring issues and workflows. Escalate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Weekend Operations Coordinator (part-time, remote)

Leigh, Greater Manchester, United Kingdom
Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Posted:

Weekend Operations Coordinator (part-time, remote)

Bury, Greater Manchester, United Kingdom
Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Posted:

Weekend Operations Coordinator (part-time, remote)

Bolton, Greater Manchester, United Kingdom
Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Posted:

Weekend Operations Coordinator (part-time, remote)

Altrincham, Greater Manchester, United Kingdom
Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Posted:

Weekend Operations Coordinator (part-time, remote)

Ashton-Under-Lyne, Greater Manchester, United Kingdom
Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Posted:

Fire & Security Engineer

City, Manchester, United Kingdom
TXP
delivering first-call response and maintenance for systems including Fire, CCTV, EAS, Access Control, PA, and Automatic Pedestrian Gates. Key Responsibilities Carry out maintenance and repairs in line with customer KPIs, including response, repair, first fix, and closure. Complete planned preventative maintenance (PPM) tasks and ensure all documentation is accurate and compliant. Respond promptly to service calls during … work independently and at heights. IPAF licence and full UK driving licence. Colour vision suitable for electrical/electronic work. Flexible approach to working hours and on-call duties. Customer-focused, self-motivated, and reliable. About the Company Our client is a global leader in facilities management, founded in 1985 on the principles of collaboration and transparency. With over … employees worldwide, they deliver tailored solutions across retail, residential, and commercial sectors. Their commitment to quality, innovation, and customer service has earned them a reputation as one of the most trusted names in the industry. Why Apply? Competitive salary and benefits Work with a respected FM provider Opportunities for training and career development Join a supportive and professional More ❯
Employment Type: Permanent
Salary: GBP 38,481 Annual
Posted:

Fire and Security Engineer

City, Manchester, United Kingdom
Alecto Recruitment
. The role offers variety, working across a diverse range of sectors including commercial, industrial, educational, and residential sites. You'll be responsible for providing an excellent level of customer service while ensuring systems are fully functional, compliant with regulations, and meet the company's high standards of safety and quality. This position comes with a competitive salary … Servicing & Maintenance to ensure systems remain reliable, compliant, and operational. Fault Finding & Repairs , working independently to diagnose issues and provide effective resolutions in a timely manner. Compliance & Documentation: Completing service reports, certificates, and documentation to meet industry regulations and company procedures. Customer Service: Acting as a professional ambassador for the company, building strong working relationships with clients. … and problem-solving skills . Full UK driving licence - essential. Good working knowledge of BS 5839, BS EN 50131, NSI/SSAIB standards beneficial. Excellent interpersonal skills with a customer-focused attitude. Ability to work independently, as well as part of a close-knit engineering team. What's on Offer Competitive Salary: 35,000 - 42,000 (Depending on Experience More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 42,000 Annual
Posted:

Commercial Account Executive

Swinton, Manchester, North West
Zellis
effectively by positioning to C-Level Executives and following a structured sales process. You'll analyse client trends and create sales strategies to cross and upsell into your existing customer portfolio and use your developed relationships to attract new customers to Moorepay. Throughout, you'll collaborate with both Operations and Marketing to develop these strategies and to establish client … sales proposition relevant to the requirements. Key responsibilities include: Holding regular account reviews with clients to identify their requirements. Maintaining a thorough knowledge of the company's products and service offerings. Articulating solutions through demonstrations and proposals to match client requirements. Developing relationships to attract and retain clients within your portfolio. Driving revenue within your client portfolio. Forecasting revenue … support revenue growth. Represent the company in a professional manner and building excellent relationships with clients to the company's benefit. Replying to customers following requests for information and service issue resolutions. Skills & experience Proven sales professional with experience in a sales quota carrying capacity (£200k TCV per annum or more). Excellent customer service skills that More ❯
Employment Type: Permanent
Posted:

Business Development Consultant

Swinton, Manchester, North West
Hybrid / WFH Options
Zellis
utilisation of data and CRM/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service to our clients. Skills & experience Previous sales experience, whether this is in a telephone based role or within a customer service/retail background. Excellent customer service skills. Experience within the sales process is beneficial. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE Level - Maths & English essential. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham … and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining More ❯
Employment Type: Permanent
Posted:
Customer Service
the North West
10th Percentile
£22,425
25th Percentile
£23,504
Median
£25,087
75th Percentile
£35,080
90th Percentile
£53,750