76 to 100 of 101 ITIL Jobs in the North West

utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others ...

ranging business process knowledge or the ability to gain the required knowledge quickly. Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality ...

systems Full UK driving licence - non-negotiable given the two sites Degree level (or equivalent experience) in Facilities/DC Infrastructure Management CDCMP, ITIL Foundation or an M&E background would go down well What's in it for you: £65,000 + 5% bonus Monday-Friday, 37.5 hours Private ...

implementing or supporting Housing Applications such as NEC, Unit4, Total Mobile, DRS, Keystone or Dynamics 365 within Housing Associations or Local Authorities * Knowledge of ITIL principles; formal qualifications at Foundation level are desirable. Application Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position ...

detail, accountability, and ownership of outcomes. Desirable Exposure to connectivity, SIP, networking and security architecture. Experience supporting large-scale migrations and multi-site deployments. ITIL-aligned operational experience. Background in solutions architecture or senior pre-sales engineering. ...

centre, cloud, network and end-user infrastructure services across IT and OT environments. Maintain accurate infrastructure asset inventories and CMDB records in line with ITIL best practices. Ensure infrastructure resilience through effective backup, disaster recovery and high-availability solutions, supported by regular testing and validation. Define and maintain infrastructure documentation … consumption and cost trends, identifying opportunities for efficiency, optimisation and cost reduction. About You Qualifications & Experience Degree-level education (or equivalent), preferably certified in ITIL with certifications in CCNA, Azure. Extensive background in IT Infrastructure Management within large-scale manufacturing organisations (Energy, Manufacturing, or Oil & Gas), including high-availability cloud ...

Proven experience delivering IT projects end to end - this is waterfall project management Strong communication and stakeholder management Confident managing budgets up to £500k ITIL awareness Ability to plan, prioritise and make decisions quickly Typical Projects we need exposure to: ERP systems Design to BOMs to Production Build from Print ...

enterprise networking, security, wireless networking, or unified communications. Desirable Evidence of continued professional development. Project management experience supported by a Prince 2 foundation qualification. ITIL v3 foundation qualification Knowledge and Expertise Essential Advanced hands-on configuration skills with network/telephony/firewall devices. Advanced troubleshooting of network/telephony ...

Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units for large complicated fast moving organisations. ITIL Accredited - must have excellent communication skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

offboarding activities, including device setup and user access management • Maintain IT assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line … DHCP, and TCP/IP • Experience using ticketing systems such as Jira or similar • Strong problem solving ability and a proactive approach • Exposure to ITIL environments would be beneficial • Knowledge of Intune, Jamf, Azure, or AWS would be advantageous Why should I apply? This role offers far more than ...

team through the interim period Report to the Board on performance What you'll need Proven Director-level experience in IT, Data and Performance ITIL or CoBIT certification (or equivalent) Available at short notice James Andrews is acting as an employment agency and business in relation to this role. ...

team through the interim period Report to the Board on performance What you'll need Proven Director-level experience in IT, Data and Performance ITIL or CoBIT certification (or equivalent) Available at short notice James Andrews is acting as an employment agency and business in relation to this role. ...

Delivery Manager Skills and Experience Required Proven experience in IT service delivery, IT service management, or a similar technology operations role Strong understanding of ITIL principles and service management processes Experience managing incidents, problems, changes, service levels, and continual improvement activities Excellent stakeholder management and communication skills, with the ability … Experience producing service reports, performance dashboards, and management information Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption ITIL certification or equivalent service management experience is desirable Experience with IT service management tools and platforms is desirable Key Benefits of Working ...

with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix … Group Policy FSLogix Experience supporting VMware, Hyper-V and/or XenServer environments. Strong knowledge of Windows 10 and Windows 11 . Experience with ITIL and enterprise support models . Excellent problem-solving and communication skills. Active SC Clearance is essential. If you'd like to discuss this 3rd line ...

timely resolution of incidents and driving continuous service improvement. You will play a key role in enhancing customer relationships, improving service delivery, and maintaining ITIL-aligned best practices. As a person you will be curious and proactive, a creative problem solver, a confident communicator and collaborative team player with … incident reviews. Identify trends and implement preventative measures to reduce recurring incidents. Drive service enhancements and continuous improvement across multiple services. Ensure adherence to ITIL best practices and contribute to service reporting and governance. Requirements Proven experience in Incident and Problem Management within a Managed Services environment. Strong understanding ...

network security operations within a highly regulated environment. You will manage firewall operations, security incidents, policy exceptions, compliance, and governance while ensuring alignment with ITIL processes and regulatory requirements. Key Responsibilities Provide day-to-day operational support for enterprise network security and firewall environments. Manage firewall requests, policy changes, exceptions … risk assessments, and approval processes. Support firewall governance, compliance, audits, and regulatory requirements . Manage security changes through established Change Management processes. Work across ITIL Incident, Problem, Change, and Service Management processes. Identify outdated or non-compliant firewall rules and support risk remediation. Maintain accurate operational, security, and audit documentation. ...

Application Architect Permanent | Hybrid, Preston | CMDB | SC cleared We are seeking an Application Architect to lead the application architecture strategy within a complex enterprise environment. In this role, you will define application roadmaps, establish architecture ...

Experience of project governance, risk management and financial management. Desirable Experience in complex enterprise or regulated environments. Experience delivering digital transformation programmes. Knowledge of ITIL service management principles. Portfolio or programme delivery exposure. Relevant certifications such as AgilePM, Scrum Master, SAFe, Prosci, APMG Change Management, ITIL Foundation or MSP Practitioner. ...

looking for Strong experience in process design and improvement, ideally within a cyber security or ICT environment Familiarity with process frameworks such as ITIL, COBIT, or ISO 27001 Understanding of cyber security principles and regulatory requirements (e.g., CAF, NISR, ONR SyAPs) Experience with process mapping tools and techniques (e.g., BPMN … Visio) Strong analytical, documentation, and stakeholder engagement skills Degree or equivalent in cyber security, business process management, or a related field Relevant certifications (e.g., ITIL, Lean Six Sigma, ISO 27001 Implementer) Desirable: Experience in the nuclear or CNI sector; familiarity with CAF maturity assessments and process audit readiness; experience with ...

party systems. Experience configuring reports, notifications and platform administration. Experience managing and maintaining CMDB health. Strong troubleshooting, analytical and problem-solving skills. Understanding of ITIL principles. ServiceNow certifications (e.g. Certified System Administrator or Certified Implementation Specialist) desirable. ITIL Foundation certification desirable. Experience within the legal sector desirable. ServiceNow Administrator - Manchester ...

Role Title: Application Architect Duration: 6 months Location: Manchester/Inverness/Fully onsite, 5 days per week Rate: up to £547.40 p/d Umbrella inside IR35 Role purpose/summary An exciting opportunity ...

Role Title: Application Architect Duration: 6 months Location: Manchester/Inverness/Fully onsite, 5 days per week Rate: up to 547.40 p/d Umbrella inside IR35 Role purpose/summary An exciting opportunity ...

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Application Architect Location: Manchester or Inverness 5 ...

development and reporting. Azure cloud technologies. ETL and data migration experience. Housing sector experience within a Housing Association or Local Authority. Knowledge of ITIL and Agile methodologies. Qualifications Degree in Computer Science, Information Systems or related discipline. Microsoft SQL certifications (desirable). Agile or ITIL certification (desirable). Hays Specialist ...

Familiarity with vendors like Smarsh and Telemessage is a plus! Experience in Monitoring: Proven track record in monitoring and troubleshooting messaging services. Knowledge of ITIL Processes: Familiarity with ITIL processes to enhance service management. Compliance Savvy: Understanding financial service compliance requirements to ensure adherence. Stakeholder Engagement Skills: Exceptional ability ...