76 to 100 of 109 ITIL Jobs in the North West

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist team supporting a range of new More ❯

experience leading IT support teams, including 1st and 2nd line functions. Firewalls, Active Directory, DNS/DHCP, VLANs Windows 10/11 Strong leadership and interpersonal skills. Desirable Skills ITIL Foundation certification. Experience in the education sector or supporting school. Knowledge of remote support tools and ticketing systems. Experience working in an MSP environment. If you are interested in this More ❯

practices. Compliance & Security Ensure solutions comply with security, regulatory, and operational standards. Integrate cybersecurity principles into architecture design. Preferred Certifications: AWS Certified Solutions Architect Banking, Cards, Lending domain TOGAF, ITIL, Design Thinking or similar enterprise architecture frameworks. More ❯

based on and offshore Deep understanding of planning and executing system and service transitions Experience of leading on the establishing of a post migration event Hypercare process Familiarity with ITIL service transition, service introduction or similar frameworks If you have the relevant experience to fulfil this opportunity please get in touch as soon as possible. More ❯

at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯

at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯

skills. • Business acumen and understanding of how technology creates value. • Experience applying business change management to reduce risk and ensure success. Preferred • Project management certification (Prince2, PMP, MSP). • ITIL Service Transition or equivalent certification. • Automotive or manufacturing industry experience (a plus). More ❯

skills. • Business acumen and understanding of how technology creates value. • Experience applying business change management to reduce risk and ensure success. Preferred • Project management certification (Prince2, PMP, MSP). • ITIL Service Transition or equivalent certification. • Automotive or manufacturing industry experience (a plus). More ❯

and measure the success against contractual commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira … excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Deep knowledge of ITIL or Agile Service Management principles. Proven ability to lead major incident resolution and conduct thorough root cause analysis. Experience leading and mentoring a team, managing competing priorities, and supporting individual More ❯

with supervisory or management control over projects and resources. -Evidence of successful delivery of strategic projects with targets. -Experience of complete project life cycles from project initiation to implementation. -ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Please More ❯

a growing Business Development Consultancy in Bolton who is working with one of the world's largest certification providers. This qualification provider specialise in globally recognised qualifications such as ITIL and Prince2 and are seeking Customer Relationship and Sales Executives to assist their students. This is not a high-pressure sales role but a consultative position, speaking to individuals who More ❯

Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯

appropriately. Person Specification Education & Qualifications Essential A higher education qualification in a computing/engineering/technical discipline or relevant equivalent acquired experience combined with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems and office applications Data … Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering More ❯

evidence. Working in large-scale transition programmes, particularly in service transitions between contracts. Understanding business drivers and the impact of change/release across a complex IT estate. Applying ITIL service management principles, particularly around change and release. Working knowledge of service management tooling (ServiceNow is desirable, but not essential if you're willing to upskill). Skills & Qualifications ITIL More ❯

Experience of service transition of software into BAU support and knowledge of technical configuration, application architecture and software testing. Experience of working in a technical support role using the ITIL framework, ideally possessing an ITIL v4 foundation certificate. Ability to learn and understand new applications in order to support the users of those applications and to manage deployment, upgrades and More ❯

be responsible for ensuring that external service providers meet their SLAs and KPIs and that the service transition process integrates them seamlessly into the UKHSAs operations. Strong understanding of ITIL best practices, particularly in service transition and service management processes. You will need to have experience working with ITSM tools and processes, including handling incidents, problems, and changes during service … new or changed services. You should have substantial experience in ensuring that IT services are integrated into live environments seamlessly, meeting both business and operational requirements Strong understanding of ITIL best practices, particularly in service transition and service management processes. You will need to have experience working with ITSM tools and processes, including handling incidents, problems, and changes during service … break ties in scores at interview, if required. You will also be expected to deliver a 10 minute presentation during your interview. The subject of this being: Understanding of ITIL principles, especially around service transition and operationsUsing ITIL principles, how would you ensure a smooth transition of a new IT service into live operations, while maintaining service quality and minimising More ❯

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist team supporting a range of new … collaboration tools (Jira, Confluence, Bugzilla), the change management process and the software development lifecycle - Experience in the pro-active management of applications upgrades, patches and fixes - Working knowledge of ITIL processes (change/problem/incident management) and excellent communication skills You will enjoy a broad and varied role in a fast-paced environment so the ability to prioritise quickly … other technical staff, as well as a large user base, will be required. SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens Essential Recruitment is a specialist IT recruitment business with an in-depth understanding More ❯

cryptographic key lifecycle activities: generation, distribution, storage, recovery, and deletion Maintain accurate documentation and perform regular risk and compliance checks Handle incident, problem, and change management processes (aligned with ITIL best practices) Ensure strong governance, audit trails, and adherence to Barclays' IT Security Standards Contribute to automation and scripting efforts (e.g., Python) to streamline operations Participate in out-of-hours … or information security roles Hands-on experience with HSMs from vendors such as Thales, Entrust, or Gemalto Familiarity with HSM monitoring tools Strong scripting or coding skills (Python preferred) ITIL Foundation Certification Bachelor's Degree in Computer Science or related field Strong stakeholder management and communication skills Excellent attention to detail and ability to multitask Proficient in Microsoft Office tools More ❯

Experienced Change Manager (ITIL) wanted for a 6-month contract with a leading organisation in Manchester. £625/day via umbrella Hybrid September/October start We're working with a well-established organisation in Manchester that is seeking an experienced Change Manager (ITIL) for a 6-month contract. This role is ideal for a seasoned contractor with a strong … ITIL background who thrives in governance, service assurance, and change enablement environments. The Role: You'll be embedded in the Service Management function, leading the Change Enablement process across the business. Your focus: ensure changes are properly assessed, approved, and implemented to reduce risk and disruption - while enabling faster value delivery. You'll also work with the Change, Event & Configuration … Enablement roadmap and toolset. Key Responsibilities Lead and govern the end-to-end change management lifecycle Chair CAB meetings and provide expert assurance on changes Align change processes with ITIL 4 standards Collaborate with DevOps teams to integrate change control into CI/CD Use and improve automation tools to support efficient change handling Track KPIs, analyse trends, and drive More ❯

response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of eight IT professionals with growth plans What the Factory IT Manager will need: Essential requirements: Bachelor s degree in Computer Science, Information Technology, Electrical … with occasional travel to other sites Ability to work in the United Kingdom without the need for visa sponsorship Desirable requirements: Knowledge of Industry 4.0 technologies and implementation experience ITIL or relevant technical certifications Prior experience in a Semiconductor Wafer Fab is a strong plus, but not essential What your benefits will include: Remuneration & Reward Base salary of More ❯

response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of eight IT professionals with growth plans What the Factory IT Manager will need: Essential requirements: Bachelor’s degree in Computer Science, Information Technology, Electrical … with occasional travel to other sites Ability to work in the United Kingdom without the need for visa sponsorship Desirable requirements: Knowledge of Industry 4.0 technologies and implementation experience ITIL or relevant technical certifications Prior experience in a Semiconductor Wafer Fab is a strong plus, but not essential What your benefits will include: Remuneration & Reward – Base salary of More ❯

will also lead a small team, monitor performance metrics, and champion innovation and scalability in finance technology solutions. Responsibilities: Manage Finance system service delivery across EMEA, ensuring SLA and ITIL compliance. Oversee change, incident, and problem management, ensuring system stability and continuity. Lead system upgrades, continuous improvement initiatives, and reporting development (SAP Analytics, Power BI). Define product vision and … and Concur and integrations. Experience with product lifecycle management and Agile methodologies (JIRA preferred). SAP certifications (S/4Hana, SAC, Concur, Integration Suite) are highly desirable. Familiarity with ITIL frameworks and relevant certifications is desirable. Strong leadership, communication, and stakeholder engagement skills. What you'll get in return You can expect a competitive salary in the region of More ❯

will also lead a small team, monitor performance metrics, and champion innovation and scalability in finance technology solutions. Responsibilities: Manage Finance system service delivery across EMEA, ensuring SLA and ITIL compliance. Oversee change, incident, and problem management, ensuring system stability and continuity. Lead system upgrades, continuous improvement initiatives, and reporting development (SAP Analytics, Power BI). Define product vision and … and Concur and integrations. Experience with product lifecycle management and Agile methodologies (JIRA preferred). SAP certifications (S/4Hana, SAC, Concur, Integration Suite) are highly desirable. Familiarity with ITIL frameworks and relevant certifications is desirable. Strong leadership, communication, and stakeholder engagement skills. What you'll get in return You can expect a competitive salary in the region of More ❯

will also lead a small team, monitor performance metrics, and champion innovation and scalability in finance technology solutions. Responsibilities: Manage Finance system service delivery across EMEA, ensuring SLA and ITIL compliance. Oversee change, incident, and problem management, ensuring system stability and continuity. Lead system upgrades, continuous improvement initiatives, and reporting development (SAP Analytics, Power BI). Define product vision and … and Concur and integrations. Experience with product lifecycle management and Agile methodologies (JIRA preferred). SAP certifications (S/4Hana, SAC, Concur, Integration Suite) are highly desirable. Familiarity with ITIL frameworks and relevant certifications is desirable. Strong leadership, communication, and stakeholder engagement skills. What you'll get in return You can expect a competitive salary in the region of More ❯

Automate cryptographic processes using Python or other scripting languages SSH key and certificate lifecycle management Generate key components across IBM, Tandem, Unix platforms Support incident, change, and problem management (ITIL-aligned) Maintain accurate documentation and audit trails Collaborate with stakeholders across security, infrastructure, and operations teams Essential Skills Recent hands-on experience with HSMs (Thales, Entrust, Gemalto) Proficiency in HSM … monitoring tools Strong automation and scripting skills (Python preferred) Cryptography/Information Security background ITIL Foundation certification Bachelor's degree in Computer Science or related field Excellent stakeholder management and documentation skills Desirable Skills Experience in operational IT security roles Familiarity with SharePoint, Confluence, JIRA Unix/Windows OS knowledge Experience in change and release management Strong incident response and More ❯