76 to 100 of 146 ITIL Jobs in the North West

service environments. Desirable Experience Experience working on HMRC, government, or public sector accounts. Knowledge of hybrid cloud and multi-cloud storage architectures. Familiarity with ITIL-based service management practices. Experience delivering infrastructure modernisation programmes. Understanding of security and compliance requirements within government environments. If you receive suspicious outreach claiming ...

knowledge spanning applications, integration, infrastructure, cloud, data, identity, security and operational service management. Strong understanding of architecture frameworks and governance practices such as TOGAF, ITIL and COBIT. Experience creating and reviewing architecture artefacts including HLDs, LLDs, architecture roadmaps, options assessments and architecture decision records. Knowledge of security, resilience, compliance ...

context of real-world business transformation scenarios. Proficient with well-known frameworks including TOGAF and/or Zachman, as well as familiar with ITIL practices and modelling notations such as Archimate, UML, and BPMN. DVSA Apprenticeship campaigns To be eligible for this apprenticeship (if you are not already qualified ...

Awareness: Experience or familiarity with integrations hosted on Azure VMs or similar cloud-based infrastructure. Incident and Change Management: Experience supporting integrations within an ITIL-aligned operational environment. Communication Skills: Strong verbal and written communication skills, with the ability to explain integration issues to both technical and non-technical stakeholders ...

download a copy of the job description. Essential criteria Experience in Change Management, IT Service Management or IT Operations roles Strong working knowledge of ITIL Change Management practices Experience managing Change Advisory Board (CAB) or change governance processes Experience using IT service management (ITSM) tools and change workflows Demonstrable experience ...

Global Banking School in Manchester/Leeds seeks a Jira Developer to configure and maintain Jira Service Management, aligning with ITIL processes and enabling efficient service delivery. You will design workflows, empower automation via APIs, integrate with enterprise tools, manage users and permissions, and drive continual improvement across IT operations. ...

insights to technical and business stakeholders. Strong understanding of ITSM practices, particularly Capacity, Incident, Problem, Change, and Service Continuity Management, supported by knowledge of ITIL frameworks. Duties: Own the end-to-end Capacity Management process across a multi-supplier service environment, ensuring service capacity meets current and future business requirements. ...

their security. In addition, you have: An affinity for or knowledge of IT and cybersecurity. A clear vision of client relationship management. (Possibly) an ITIL Foundation certification. Experience in a role involving direct customer interaction. A willingness to travel to clients as needed. Excellent communication skills Job Benefits Flexible Working ...

everyday culture, and we strive to create a representative and welcoming environment for all.## **Your skills and experience*** Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management* ITIL Foundation certification (v4 or above ...

ability to manage a demanding and variable workload with tight deadlines Knowledge or experience in the following areas is desirable; Windows 11 workplace, ITIL, AI, Cloud Security, Coding and Scripting, Application Security, Big Data, Server hardening, Architecture and Networking Strong customer focus to ensure internal stakeholder needs are met Relevant ...

related subjects Desirable Relevant BCS qualification in data protection or cyber/information security and consideration of other courses such as PRINCE Project Management, ITIL, BCS FOI, EIR or other legislative qualification Audit qualification or relevant experience Experience Essential Experience in us of Microsoft products such as Access, Word, Excel ...

operational support function. Strong incident, request, and problem management skills. Experience managing support queues, assigning work, and tracking delivery against service levels. Knowledge of ITIL service management practices. Excellent organisational, stakeholder management, and communication skills. Exposure to Identity and Access Management platforms such as SailPoint IdentityIQ (IIQ) or SailPoint Identity ...

supports critical business operations. Experience managing stakeholders in a client-facing environment. Knowledge of relevant resilience, risk or security standards. COBIT/ITIL knowledge is beneficial. Financial Services experience is advantageous but not essential. BCI, DRI, CISSP or IRM qualifications are desirable. Whats ...

supports critical business operations. Experience managing stakeholders in a client-facing environment. Knowledge of relevant resilience, risk or security standards. COBIT/ITIL knowledge is beneficial. Financial Services experience is advantageous but not essential. BCI, DRI, CISSP or IRM qualifications are desirable. Whats ...

customers The ability to influence stakeholders and engage with customers across various positions and levels Essential qualifications for the Senior Service Architect: ITIL V3/ITIL4 foundation We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show ...

analysis, alerts, audit reports and error reporting. Experience or familiarity with Azure VM hosted integrations or similar cloud infrastructure. Experience working in an ITIL-aligned operational environment. Strong verbal and written communication skills with both technical and non-technical stakeholders. Desirable skills and experience Experience supporting integrations involving Salesforce ...

working across teams and managing detailed records, while balancing security, compliance, cost and operational requirements. Knowledge of IT procurement, contract negotiation, data protection or ITIL would be beneficial, but it is not essential. No criminal record check is required for this role. What you'll get We know rewarding work ...

Vix Technology Group, headquartered in Manchester, seeks a proactive Service Desk Manager to lead UK and US teams. This role involves managing performance, ensuring Incident Management adherence, and fostering a customer-focused culture. The ideal ...

Educated to degree level in relevant area or equivalent Relevant professional qualification, membership of a relevant professional body. Evidence of continuous professional development ITIL Intermediate - Capability or Lifecycle Certificate relevant to the area of expertise Technical experience across a range of solutions and platforms in the Local Government arena. Working ...

technology, service management, and organizational change to deliver AI-ready, automation-first cloud solutions for clients in various industries. You will apply expertise in ITIL, DevOps, and cloud platforms to design target operating models, enable intelligent monitoring, and govern AI-enabled operations, #J-18808-Ljbffr ...

improve self-service. Responsibilities include designing enablement programs, promoting automation, creating learning content, and driving continuous improvement through metrics and stakeholder collaboration. A strong ITIL/ITSM background is required. #J-18808-Ljbffr ...

ensuring resolution and user satisfaction. Support IT projects and change initiatives to enhance digital capability and resilience. Document processes, procedures, and technical configurations following ITIL practices. Project & Modernisation Work Contribute to the implementation of IT improvement and transformation projects, including network upgrades, system migrations, and cloud adoption. Participate … Firewalls) Backup, disaster recovery, and business continuity solutions Understanding of cyber security principles and frameworks (NCSC CAF, ISO 27001). Familiarity with ITIL processes and service management best practice. Desirable Skills & Certifications Professional certifications such as CompTIA Network+/Security+ , Microsoft Certified Systems Engineer (MCSE) , VMware Certified Professional ...

managing technical incidents for Workday Integrations and Workday Extend applications as well as service requests, change requests and enhancement activity through ServiceNow or other ITIL-aligned service management platforms.Analyse integration, Extend, reporting and security-related issues, identify root causes, propose practical resolutions and work with client and internal teams … knowledge-sharing mindset.Availability to work from the Capgemini Manchester office as part of an office-based AMS team.Desirable experienceExperience using ServiceNow or another ITIL-aligned service management platform to manage incidents, service requests, changes, problems or enhancement backlogs.Experience with post-production optimisation, service transition, knowledge acquisition or continuous improvement roadmaps.Awareness ...

About the job you’re consideringThe SIAM Release Analyst is accountable for coordinating and governing release activities across a complex multi-supplier environment, ensuring that releases are planned, managed, and deployed in a controlled and ...

deploy Intune, and collaborate with Cyber & Security Operations to maintain secure, resilient IT services. You'll work in a fast-growing, global business, driving ITIL/ITSM processes, automating routine tasks, and shaping the future of our infrastructure as we scale. #J-18808-Ljbffr ...